Hotel La Gemma dell'Est

Zanzibar, Tanzania

The hotel

This European-style hotel is extremely chic and modern with some stunning features, including a very large swimming pool with a sunken bar and a jetty that stretches 100 metres out into the ocean - the perfect place for evening cocktails and sundowners. Hotel La Gemma dell'Est also occupies a magnificent beach location, with soft white sand and clear turquoise water, arguably one of the best on Zanzibar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Restaurant
  • Scuba Diving

Where is it

On the northwest coast of Zanzibar, with some of the best sunsets on the island. Transfer time from Zanzibar Airport: 45 minutes.

Hotel information

149 rooms. All with air-conditioning, balcony or terrace, satellite TV, WiFi access, tea/coffee-making facilities, stocked mini-bar, safe and hairdryer. Double Rooms have views of the gardens and single beds, sleeping maximum 2 adults. 

All Inclusive of: buffet breakfast, lunch and dinner, served at the Pavilion Restaurant. Soft drinks, juices, beer, house wine, tea/coffee and selected spirits are served during meals and from the bars. Daily evening entertainment programme.

Junior Suites have a lounge area with sofa bed and 2 single beds, sleeping maximum 2 adults. Some suites have sea views. 

Suites are larger with a lounge area and sofa bed, dressing room and 1 double bed, sleeping maximum 2 adults. Some suites have sea views. 

Villas with private pools are also available. 

  • 2020 Honeymooners: couples receive a fruit basket, flowers and bottle of wine in their room on arrival and 20% discount at the Mvua African Rain Spa. Marriage certificate required. Offers are may not be combinable.

4 restaurants; Pavilion (serving buffet Mediterranean and local cuisine with live cooking stations), Terra e Mare (Italian restaurant, open for dinner: reservation only), Sea Breeze* (à la carte – available at extra cost), Tropicana pool and snack bar. 4 bars including; Lobby Bar, Rock Bar at the Pavilion Restaurant, Beach Bar and the Sunset Bar on the jetty. Salt water swimming pool with kids' section. Spa*. Gym. Water sports centre*. PADI dive centre*. Tennis court. Daytime entertainment programme for children (4-12 years). Live music (several times a week). Complimentary WiFi in all public areas and rooms. 24-hour reception. Large boutique and gift shop. Laundry service*.

3 nights between 23 Dec-7 Jan.

* Denotes local charge. 

Please note: this property may not suitable for people with walking difficulties due to its hillside location.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1156)
  • Very good (396)
  • Average (120)
  • Poor (45)
  • Terrible (38)
Image of the Tripadvisor rating Not completely terrible, but close. Not 5* service!

Mar 13, 2020 FortheBeach101

Experience was not completely terrible but fell short on so many occasions. Would not go back to this resort. Drink service at the pools are almost non existent unless you "tip" extra.. With an all inclusive package this not worth it, as I dont want to bribe people just to get service. Beach are nice but dirty (see weed etc). They don't clean it… Read more
Experience was not completely terrible but fell short on so many occasions. Would not go back to this resort. Drink service at the pools are almost non existent unless you "tip" extra.. With an all inclusive package this not worth it, as I dont want to bribe people just to get service. Beach are nice but dirty (see weed etc). They don't clean it as they normally do at 5* resorts. Not the pristine clean beach they show in pictures. Their canoe's is also constantly broken and they have limited water sport items that you can do for free even if you have inclusive package. Rooms are okay, bathroom a bit small and feels damp. Cant change aircon temperature. We went for honeymoon and they advertised a lot of free honeymoon perks such as spa voucher and free romantic dinner on beach. The Spa voucher was only given to us after halfway through the trip wen we confronted them about it. Paid about $360 for the supposedly "free" romantic dinner on the beach and was definitely the low point of the trip. Mostly the same food from the buffet and Italian restaurant which is already included in inclusive package, expected fine dinning not "buffet" food. The restaurants are good, not 5* but still acceptable. If you book at the italian or Sea breeze you can't show up earlier than 5min to get drink or show up later than about 10 min. When you finished eating there is no time to just enjoy the night as you need to go so that they can service the next guest which felt absurd for a supposedly 5* resort. Wouldn't recommend and wont go back. Rather try somewhere else.. Read less
Image of the Tripadvisor rating Good family resort

Mar 9, 2020 675oksanap

Swim! ❤️Unlike other side here you can swim all days long even in low tide, and this is the great benefit compared to our previous hotel. Beach. Just the most beautiful on Ningwi coast. With palms, no hills and stones. Sun beds are closer to each other than I love, and first line need to be taken early👌. Fantastic serve yourself station with… Read more
Swim! ❤️Unlike other side here you can swim all days long even in low tide, and this is the great benefit compared to our previous hotel. Beach. Just the most beautiful on Ningwi coast. With palms, no hills and stones. Sun beds are closer to each other than I love, and first line need to be taken early👌. Fantastic serve yourself station with pizzas, salads and fruits all day long right on the beach. Kids. The best possible solution: kids club on the beach ( not as usual far from it), no closer conditioner area, so kids are always busy on fresh air playing board games, drawing or other staff. Personnel is fantastic, they take a child from you and accompany back to your sunbed if there is a need. Dining. The variety and overall very good, still unlike Ocean paradise mango was not alway available.and all inclusive is very limited in drinks ( no sparking wine included, limited fresh juices) and you should tip of course for good cocktail. Ala carry are good both, restaurant at the sunset bar on the ocean is very special place. Perfect for sunset watch with a glass. Read less
Image of the Tripadvisor rating Very disappointing

Mar 9, 2020 244helenc Newcastle upon Tyne, United Kingdom

This can in no way be described as a 5 star resort, it is more of a 3 star resort. It is due to be closed in July for a long overdue renovation. The beach, sea and grounds are lovely but the room was tired and bathroom grimy. The food is average at best apart from the restaurants that you can book. Stay next door at Rui (it will become 1 resort… Read more
This can in no way be described as a 5 star resort, it is more of a 3 star resort. It is due to be closed in July for a long overdue renovation. The beach, sea and grounds are lovely but the room was tired and bathroom grimy. The food is average at best apart from the restaurants that you can book. Stay next door at Rui (it will become 1 resort after the renovation) for a better and more enjoyable experience. Read less
Image of the Tripadvisor rating Paradise is here!

Mar 6, 2020 RoxanaBalcescu Bucharest, Romania

It is the Paradise! I came at hotel a bit too early, than the check in time but the reception found the way to please us by giving  2 rooms for changing. Imagine after 30 hours of travelling all we wanted was to relax .Due to Sundeep, the front Office Supervisor our arrival went very smooth. Many thanks to this guy which is a hardworking person ,… Read more
It is the Paradise! I came at hotel a bit too early, than the check in time but the reception found the way to please us by giving  2 rooms for changing. Imagine after 30 hours of travelling all we wanted was to relax .Due to Sundeep, the front Office Supervisor our arrival went very smooth. Many thanks to this guy which is a hardworking person , very professional and dedicated. The rooms are very good with all you need. Still need a bit refurbishment but this didn't bothered me or my group at all. The minibar is full with soft drinks which are refilled every day. The beach is very clean with an amazing white sand. You feel safe everywhere. The Location has 3 restaurants , the Pavillion, The italian and the Sea Breeze. We experienced all these 3 restaurants. We liked very much the Italian Restaurant , many thanks to Chef Victor. For Italian and Sea Breeze you have to book in advance. It is a kind of fine dining.  In Pavillion you can eat everyday. Special thanks to the restaurants supervisors , Musa and Mohseen. Both are doing a great job together with their hardworking team.  Great bar on the beach during the day time. If you order a drink don't expect to come in a minute because " Pole, Pole"  (take it easy) it's for real. If your expectations will be high in this matter you will be disappointed. Learn to enjoy this " Pole, Pole" and  " Hakuna Matata" Splendid entertainment! Many thanks to Stephanie and Ian from the entertainment.  Read less
Image of the Tripadvisor rating Good but not great

Feb 25, 2020 Karenhoward6 Devon, United Kingdom

We have just returned from 2 weeks here and I thought I would share my feedback (both positive and not) as to me, this is what Trip advisor is for, and so I hope it may give a balanced representation of what we experienced, for anyone thinking of going. For me, this is not a 5* hotel and whilst I understand the comments from others who have… Read more
We have just returned from 2 weeks here and I thought I would share my feedback (both positive and not) as to me, this is what Trip advisor is for, and so I hope it may give a balanced representation of what we experienced, for anyone thinking of going. For me, this is not a 5* hotel and whilst I understand the comments from others who have reviewed the hotel and say people should take into consideration it’s in a poor country, it is run by an international group so there is no excuse, their standards should be the same worldwide. I also feel it would be fair to say, star ratings vary so much worldwide, that there should be a better system so you know exactly what your getting. In my view this hotel only just warrants a 4* Positives - amazing grounds that are well kept and clean - amazing views! - good food and choice - Italian restaurant on the beach is excellent - fast, efficient and great food Improvement areas - we felt let down by the drink service at the pool and in the restaurant, which was slow compared to what we witnessed others receiving - sometimes despite taking our order the drinks never appeared - but then were told (by a French holidaymaker) we should ‘tip’ when placing our order every time and then we would get excellent, fast service. As we were All inclusive I had no intention of carrying money around and expected a fair and good level of service. I believe in tipping good service at the end of my holiday and unfortunately for that reason alone, I didn’t tip at the end of this holiday as we didn’t receive any even adequate service. - seafood restaurant service exceptionally slow - went 3 times and on all occasions it took over an hour (on one occasion 1hr 35) for the starter. They clearly struggle with the 20.30 sitting - the room had recently had a lick of paint but still looked tired, mirrors in bathroom broken, shower doesn’t drain fast so you stand in water taking a shower, Air conditioning is set by the hotel and you can only have it on 23 or 24 which we found hot and the fan with light in broke down on 4 occasions (they were very quick to come out and fix it but it was just a “to get through” fix, as they told us! - beach is ok but not raked like most 4 and 5* hotels so was covered in seaweed and rubbish most of our holiday. There is also a lot of broken glass so if like us, you enjoy beach walking, shoes are advisable. - I understand it’s a poor country and the locals are trying to make a living but the constant “do you want to visit my shop, buy a sarong, book a trip” etc was annoying and put us off beach walking which is our main thing to do each day. On one occasion I decided to count how many times we were approached during a 1.5hr walk and it was 19 times. It was too much and spoilt my enjoyment. - pool ‘entertainment’ and announcements were load and very club med. certainly not something you expect from a 5* hotel Overall it was an average holiday but hugely overpriced when you consider you can go the Maldives or the Middle East for half the price and stay in a proper 5* hotel. Read less