Zanzibar Serena Hotel

Zanzibar, Tanzania

The hotel

The Zanzibar Serena Hotel has been styled to represent the epitome of Swahili style, ethnic elegance and Arabic opulence. A hotel highlight is The Terrace Restaurant, on the hotel's rooftop, as it provides a breathtaking back-drop to a rich and varied choice of cuisine - perfect for a relaxing dinner. Idyllically situated on the seafront of ancient Stone Town, and surrounded by an exotic mix of sultan's palaces, Portuguese forts, ancient dhow harbours, and bazaars, your cultural senses have now been activated and you’ll be delighted by the many local excursions available that will help you to discover more about the people, history and wildlife of Zanzibar.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

The Serena boasts the most enviable address in Stone Town, close to all the local sightseeing including museums and markets and a walking tour is an absolute must. Other day tours depart from Stone Town so it is worth spending a couple of nights here before your beach stay. The resort is located within the UNESCO World Heritage section of Stone Town overlooking the ocean. Transfer time from Zanzibar Airport: 15 minutes.

Hotel information

51 rooms with Swahili style décor, high ceilings, white walls and shuttered windows. Traditional carved furniture, antiquities, modern amenities and 4-poster beds adorn most rooms. Standard Rooms with mosquito netting and 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Half Board option: includes buffet breakfast and dinner. 

Full Board option:available at a supplement and includes breakfast, lunch and dinner.

Prime Rooms with balcony, sea views and 4-poster beds, sleeping maximum 2 adults.

Executive Suites (available on Full Board) with balcony, panoramic ocean views, seating area and 4-poster beds, sleeping maximum 2 adults.

Choice of restaurants; Baharia Restaurant (all-day dining), Terrace Restaurant (sea food menu), The Pool Terrace (snacks), the Masahani Bar and the Mdele Coffee Shop. Mangapwani Beach facility. Swimming pool. Complimentary WiFi. 24-hour room service*. Babysitting service*. Laundry service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (480)
  • Very good (249)
  • Average (75)
  • Poor (30)
  • Terrible (12)
Image of the Tripadvisor rating Fantastic location and service

Mar 17, 2020 diamondbacksnake Edmonton, Canada

The Serena is located right on the best beach in Stonetown, and it is a very pleasant hotel. Although the physical building is a bit old, the staff's service was fantastic. The breakfast restaurant is literally on the beach, which cannot be replicated. The only issue was that there are no elevators. Thankyou especially to Souleiman, Anthony,… Read more
The Serena is located right on the best beach in Stonetown, and it is a very pleasant hotel. Although the physical building is a bit old, the staff's service was fantastic. The breakfast restaurant is literally on the beach, which cannot be replicated. The only issue was that there are no elevators. Thankyou especially to Souleiman, Anthony, Ahmada, and Rither for their help and service during our stay. Read less
Image of the Tripadvisor rating Great waterfront hotel

Mar 16, 2020 mfp001

Hotel lobby, pool, and rooms were all excellent. The staff was extremely friendly and helpful, and the location is right on the waterfront and only a few minutes walk away from the Old Fort and central areas of Stone Town.
Image of the Tripadvisor rating Lovely staff, gorgeous location, nice pool

Mar 2, 2020 lisajbick London, United Kingdom

This was a perfectly pleasant hotel, we had a nice stay. I would say that the rooms are a little tired but still clean with lovely views of the pool and sea. Quite pricey but the service was amazing and the breakfast was decent. Staff can't do enough to help you. Great place to stay for a few days in Stonetown!
Image of the Tripadvisor rating Nice Hotel

Feb 28, 2020 Gustavo C Buenos Aires, Argentina

Located in Stone Town at a couple of blocks from the Main Street and places to visit. Was the Cable and Telecommunication English Office. Nice ambience with a mix of Arabic and English style and furnitures. In front of the sea so you can have breakfast, lunch or dinner with very nice views. Good swimming pool for relax, food and drinks.
Image of the Tripadvisor rating Good hotel, nice location but requires some refurbishment

Feb 11, 2020 munird2014 Toronto, Canada

The Zanzibar Serena Hotel is located centrally in Stone Town, Zanzibar. All its rooms are sea facing and the hotel is nice but little improvement has been done to the hotel over the years. It can be classified as a Five Star hotel but requires some of the following improvements: - Reception is dark and compact. Management needs to make the… Read more
The Zanzibar Serena Hotel is located centrally in Stone Town, Zanzibar. All its rooms are sea facing and the hotel is nice but little improvement has been done to the hotel over the years. It can be classified as a Five Star hotel but requires some of the following improvements: - Reception is dark and compact. Management needs to make the welcome area brighter. - Photo frame on the stairs landing has faded and requires replacement. - Mosquitoes were plenty in the reception. Does the hotel have a professional pest control contractor? - Food at the restaurant needs to be improved. Previously the restaurant was renowned for its good food. - Being a hotel in a Muslim country I wonder how the reception washrooms do not have a flexible hose. - Swimming in the adjacent beach is sometimes a nuisance because some of the public who use the beach do appear to stare strangely especially at women. The plus points were: - we enjoyed our room; - staff were friendly; - breakfast was good and so was the setting; - enjoyed watching the sunset from the room balcony. - enjoyed the swimming pool. Yusuf at the reception was very friendly, welcoming and helpful. He was full of life and it appeared that he could answer any question a guest had. Would certainly want to stay here again. Munir D. Read less