Zanzibar Serena Hotel

Zanzibar, Tanzania

The hotel

The Zanzibar Serena Hotel has been styled to represent the epitome of Swahili style, ethnic elegance and Arabic opulence. A hotel highlight is The Terrace Restaurant, on the hotel's rooftop, as it provides a breathtaking back-drop to a rich and varied choice of cuisine - perfect for a relaxing dinner. Idyllically situated on the seafront of ancient Stone Town, and surrounded by an exotic mix of sultan's palaces, Portuguese forts, ancient dhow harbours, and bazaars, your cultural senses have now been activated and you’ll be delighted by the many local excursions available that will help you to discover more about the people, history and wildlife of Zanzibar.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

The Serena boasts the most enviable address in Stone Town, close to all the local sightseeing including museums and markets and a walking tour is an absolute must. Other day tours depart from Stone Town so it is worth spending a couple of nights here before your beach stay. The resort is located within the UNESCO World Heritage section of Stone Town overlooking the ocean. Transfer time from Zanzibar Airport: 15 minutes.

Hotel information

51 rooms with Swahili style décor, high ceilings, white walls and shuttered windows. Traditional carved furniture, antiquities, modern amenities and 4-poster beds adorn most rooms. Standard Rooms with mosquito netting and 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Half Board option: includes buffet breakfast and dinner. 

Full Board option:available at a supplement and includes breakfast, lunch and dinner.

Prime Rooms with balcony, sea views and 4-poster beds, sleeping maximum 2 adults.

Executive Suites (available on Full Board) with balcony, panoramic ocean views, seating area and 4-poster beds, sleeping maximum 2 adults.

Choice of restaurants; Baharia Restaurant (all-day dining), Terrace Restaurant (sea food menu), The Pool Terrace (snacks), the Masahani Bar and the Mdele Coffee Shop. Mangapwani Beach facility. Swimming pool. Complimentary WiFi. 24-hour room service*. Babysitting service*. Laundry service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (477)
  • Very good (245)
  • Average (74)
  • Poor (30)
  • Terrible (12)
Image of the Tripadvisor rating Old fascinated hotel with no elevator

Jan 21, 2020 cristianov433 Ripalta Cremasca, Italy

The hotel has a kind of charm but need some refreshing. The room Sto arrivando! Very small and in the bathroom the product are low lavel for 5 stars hotel. We book 2 room in connection because we have a kid, when we arrive they gave us 2 room in 2 different part of the building. No any help to solve the inconvenience, disappointed.
Image of the Tripadvisor rating Cold comfort

Jan 10, 2020 dobya Canberra, Australia

This hotel relies a lot on its view, location and history (which is excellent and fascinating). The rooms are charming and comfortable, the food is good. Unfortunately some of the staff are so disengaged and disinterested - very different to the other genuinely happy experiences we’ve had in our favourite travel destination. We’ve always felt so… Read more
This hotel relies a lot on its view, location and history (which is excellent and fascinating). The rooms are charming and comfortable, the food is good. Unfortunately some of the staff are so disengaged and disinterested - very different to the other genuinely happy experiences we’ve had in our favourite travel destination. We’ve always felt so welcome in Stone Town. ☹️ We thought we’d end the holiday with a bit of luxury, which was lovely, but overall the stay here left us feeling disappointed. A shout out to Ali at the front door though - he was a real character and super kind. Read less
Image of the Tripadvisor rating Zanzibar at the best

Jan 7, 2020 berad28 Miami Beach, Florida

we are very impressed with this hotel- the woodwork,decor and charm and the layout is very very good. in addition the location is perfect. it sits on the beach, viewing the sunset every night. They have this happy hour with sundowners and local live music that you cannot beat. In the morning for breakfast you have the ocean breeze cooling… Read more
we are very impressed with this hotel- the woodwork,decor and charm and the layout is very very good. in addition the location is perfect. it sits on the beach, viewing the sunset every night. They have this happy hour with sundowners and local live music that you cannot beat. In the morning for breakfast you have the ocean breeze cooling through the restaurant while you sip fresh passion fruit mimosas, aka Champassion on white linen tables. Great service as well. The rooms are tastefully done with balconies that overlook the pool and the ocean .incredible!! Read less
Image of the Tripadvisor rating Urgently needing some maintenance!

Jan 3, 2020 laravg2016 Prince Albert, South Africa

Location is fantastic, if you want to be in stone town. Beautiful beach front property. Although not a private beach, it’s very active before sunset. Nice pool area. Old classical style hotel. The staff are friendly and service orientated. They really do try their best to make your stay pleasant. The down sounds, mattresses need to be replaced,… Read more
Location is fantastic, if you want to be in stone town. Beautiful beach front property. Although not a private beach, it’s very active before sunset. Nice pool area. Old classical style hotel. The staff are friendly and service orientated. They really do try their best to make your stay pleasant. The down sounds, mattresses need to be replaced, uncomfortable and old, bathroom towels are also tired. Aircon system keeps you awake at night, it’s so loud. The hotel urgently needs a revamp! Read less
Image of the Tripadvisor rating A Christmas Disappointment!

Jan 3, 2020 nikitaversace Lyme Regis, United Kingdom

Me and my family visited the Serena Hotel for a short two night stay over Xmas and we were underwhelmed by the service, the rooms and the Xmas entertainment. The sea is dirty, the pool had so much chlorine that our eyes burned, the rooms had a lovely terrace that joined up and all the outside furniture was stuffed in our room for us to set up and… Read more
Me and my family visited the Serena Hotel for a short two night stay over Xmas and we were underwhelmed by the service, the rooms and the Xmas entertainment. The sea is dirty, the pool had so much chlorine that our eyes burned, the rooms had a lovely terrace that joined up and all the outside furniture was stuffed in our room for us to set up and there was an ironing board next to our bed (but no iron). The shower was leaking from the top and there was black mould (one of the striking features of stone town - it’s everywhere you look). The only thing we enjoyed was the breakfast room and the dinner on the roof terrace, service and food was delicious. Read less