Hyatt Centric Victoria Harbour

Hong Kong, Asia and Far East

The hotel

When you’re in one of Hong Kong’s hottest spots, you want to make the most of it – Hyatt Centric Victoria Harbour promises dazzling harbour views from every guestroom, instant access to the Harbour North mega mall, and show-stopping vistas from the rooftop’s sophisticated restaurant and roof-edge pool. The hotel reveals authentic Hong Kong at every turn, from its high-tech scene (think virtual reality fitness experiences and a free smartphone for your stay), to its links to local life on Hong Kong Island, thanks to the complimentary shuttle bus and easy access to the ferry pier and MTR station.

Amenities

  • Swimming Pool
  • Room Service
  • Restaurant

Where is it

Located in the district of North Point on Hong Kong Island. Transfer time from Hong Kong International Airport: 40 minutes.

Hotel information

671 luxury rooms and suites with stylish furniture. All with air-conditioning, TV, sound bar system, complimentary use of smartphone with unlimited 3G mobile internet access, Nespresso™ coffee machine and tea making facilities, mini-bar*, 2 complimentary bottles of water, local designer’s bathroom amenities and safe. Urban Harbour View Rooms are located on floors 5-12 with 1 king-size bed or 2 double beds.

Premium Harbour View Rooms are also located on floors 5-12 with 1 king-size bed or 2 double beds. Selected rooms can accommodate an extra sofa pull-out bed (at extra cost).

Deluxe Harbourfront Rooms are on floors 5-12 and showcase unobstructed views over Victoria Harbour and the city skyline from the bathroom.

A selection of Club Rooms on floors 20-22 are also available, these rooms include complimentary VIC privileges.

Cruise restaurant, The Farmhouse (buffets and international dishes), The Farmhouse Deli. Rooftop outdoor swimming pool​. Health Club with 24-hour gym​ and sauna and steam rooms. Complimentary shuttle bus service to Hong Kong Island’s main shopping and business districts. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (493)
  • Very good (195)
  • Average (72)
  • Poor (33)
  • Terrible (35)
Image of the Tripadvisor rating Exceptional Service in a challenging time

Feb 19, 2020 BuzzLi14 Marietta, Georgia

Significantly improving new Hyatt property. Staff went above and beyond in a very difficult times, due to the nCoV virus issue in the region. They made many changes, adapted to the changes, while ensuring service to guests remain exceptional. Rooms are clean and comfortable, although a bit on the smaller side. The lack of a proper working desk… Read more
Significantly improving new Hyatt property. Staff went above and beyond in a very difficult times, due to the nCoV virus issue in the region. They made many changes, adapted to the changes, while ensuring service to guests remain exceptional. Rooms are clean and comfortable, although a bit on the smaller side. The lack of a proper working desk on some rooms could be bothersome Views and overall amenities are exceptional. Very convenient location - MTR is essentially down the street. Read less
Image of the Tripadvisor rating Good location, poor service in general

Feb 18, 2020 simonlincs Lincoln, United Kingdom

Stayed for 4 nights whilst returning from Bali, in Mid November 2019. The location of the hotel was good in terms of local transportation links meaning getting round the city was easy. When we booked this hotel it was not part of the Hyatt group, but was taken over in the intervening months. Having stayed in Hyatt's before this did not trouble… Read more
Stayed for 4 nights whilst returning from Bali, in Mid November 2019. The location of the hotel was good in terms of local transportation links meaning getting round the city was easy. When we booked this hotel it was not part of the Hyatt group, but was taken over in the intervening months. Having stayed in Hyatt's before this did not trouble me. However, on arrival check in was inefficient and whilst professional was a little cold in the welcome. Unfortunately, with the odd exception (particularly at the roof top bar (Cruise bar and terrace) where they did give good service) this was a general reflection on the staff throughout the building. The room was small even though we had upgraded but reflects the crowded nature of Hong Kong where space is at a premium. The room was well appointed, clean and tidy and therefore served its purpose for a city break. The cleaning routine of wanting to clean the room at or before 9am is however frustrating, given that we were on holiday rather than business. The pool on top of the other tower was a pleasant place, but with limited beds to relax on. Some kind soul had left their half finished drink which was promptly knocked over making a mess, but the staff were again not interested in helping to clean up leaving a sticky area around the sun beds. Breakfast was, however, plentiful in terms of choice, although again staffed with the surly nature we had come to expect taking the edge off the experience. We dined in the Cruise restaurant one night - Whilst costlier than you would find elsewhere, I didn't consider the prices to be prohibitive. However with the premium you are paying, I would expect a level of service to match. By way of example we watched as a waiter cleared a table of dirty dishes using a tray (no big issue, but not silver service), which was then promptly left behind another diner's head for ten minutes before being removed to the kitchen. All in all, a hotel that is 4 star quality and needs some substantial polishing of its customer service to reach the level it claims to be at. Given the choice of hotels in Hong Kong, should we return we would stay somewhere else based on the current offering. (Apologies for the delay in the review - life got in the way) Read less
Image of the Tripadvisor rating Amazing views, well appointed rooms

Feb 12, 2020 carrieelderkin Moncton, Canada

I loved my stay at the Hyatt Centric. I booked a room with a Harbour view and was not disappointed. I could see the Harbour from the bathroom as the black glass extends from the restroom and shower out into the room, but you still have privacy while in the restroom, I promise. I paid for the breakfast and I am so glad I did, it had everything and… Read more
I loved my stay at the Hyatt Centric. I booked a room with a Harbour view and was not disappointed. I could see the Harbour from the bathroom as the black glass extends from the restroom and shower out into the room, but you still have privacy while in the restroom, I promise. I paid for the breakfast and I am so glad I did, it had everything and everything was so delicious!!! The bed was very comfy, the pillows too, nice chaise to lay out on while taking in the view. There is a small mall attached and a market under the mall if you want to buy goodies, and there is a neighbourhood behind the hotel for dimsum, etc...It will be my go to...kepp in mind it is a little further out from the airport and such so it is not central. Read less
Image of the Tripadvisor rating Exceptional Service

Feb 8, 2020 _J8562QW

Better late than never...I stayed at this hotel back on Jan 2, 2020 but didn't have time to write this review until now. My overall experience at this convenient located waterfront hotel at North Point is fabulous. Hotel runs a regular shuttle to both Central District and Quarry Bay thru out the day...plus MTR station is only less than a 5… Read more
Better late than never...I stayed at this hotel back on Jan 2, 2020 but didn't have time to write this review until now. My overall experience at this convenient located waterfront hotel at North Point is fabulous. Hotel runs a regular shuttle to both Central District and Quarry Bay thru out the day...plus MTR station is only less than a 5 minutes walk. The 22nd floor Club Lounge has a nice cozy atmosphere. The food and drinks selection exceed my expectation,taste great and staff members service were exceptional. I will definitely come back for future stays. Read less
Image of the Tripadvisor rating Very nice

Feb 7, 2020 JuanAndOnly Fountain Hills, Arizona

Good location for walking around, or hopping on the train to other parts of Hong Kong. Strange time to be here because they take your temperature every time you enter the front door. Nice view and rooms. Very modern. Helpful staff. Odd thing was that I've never been in a hotel room that didn't have even one single drawer anywhere to put your… Read more
Good location for walking around, or hopping on the train to other parts of Hong Kong. Strange time to be here because they take your temperature every time you enter the front door. Nice view and rooms. Very modern. Helpful staff. Odd thing was that I've never been in a hotel room that didn't have even one single drawer anywhere to put your things in. Read less