Island Shangri-La Hong Kong

Hong Kong, China

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1906)
  • Very good (399)
  • Average (78)
  • Poor (30)
  • Terrible (29)
Image of the Tripadvisor rating Excellent

Nov 20, 2019 NorthSimon Chester, United Kingdom

I could find no fault at all with any aspect of my three night stay. It's worth paying a little extra for the Horizon Club, the room is on a high floor and there is access to the lounge with complimentary drinks and snacks during the day and cocktails in the evening. You can also check in up there in private. The manager was friendly and ultra… Read more
I could find no fault at all with any aspect of my three night stay. It's worth paying a little extra for the Horizon Club, the room is on a high floor and there is access to the lounge with complimentary drinks and snacks during the day and cocktails in the evening. You can also check in up there in private. The manager was friendly and ultra helpful. The hotel has a shopping mall directly underneath but mostly expensive international brands you will see wherever you live so why bother. Taxis are so cheap in Hong Kong and there is a plentiful supply so it was easy to explore other areas. All public areas were beautifully decorated. I could list many other things I was pleased with and if I am in Hong Kong again I will not consider staying anywhere else. Read less
Image of the Tripadvisor rating Very motivated staff everywhere in the hotel

Nov 20, 2019 Brigitte V Letchworth, United Kingdom

Despite the well known difficult situation in Hong Kong, we had a very good stay in the hotel. Everywhere, the staff were trying to go the extra mile to make us enjoy Hong Kong. In the room, in the corridors, at the pool...but the best was in the lounge where there is at last a very friendly and efficient new manager leading a very motivated team.… Read more
Despite the well known difficult situation in Hong Kong, we had a very good stay in the hotel. Everywhere, the staff were trying to go the extra mile to make us enjoy Hong Kong. In the room, in the corridors, at the pool...but the best was in the lounge where there is at last a very friendly and efficient new manager leading a very motivated team. It is normally a good lounge but this time, the atmosphere was better than ever. Read less
Image of the Tripadvisor rating Island Shangri-La is my Second Home

Nov 15, 2019 Joel D

We travel to HK twice to three times a month. For the past 5 years ISL has always been our home. For some reasons we tried other new and modern hotels for the past 4 months. They are so nice and warmed too! But ISL’s hospitality is personal! You can feel the warmth of family hospitality. Under the leadership of GM Bremmer, the ever accommodating… Read more
We travel to HK twice to three times a month. For the past 5 years ISL has always been our home. For some reasons we tried other new and modern hotels for the past 4 months. They are so nice and warmed too! But ISL’s hospitality is personal! You can feel the warmth of family hospitality. Under the leadership of GM Bremmer, the ever accommodating Director Christine Wong (who find ways to make their guests happy and satisfied) and Nicole with her eveready smile and ensure you a hassle free check-in and check out. The Horizon Lounge under Hayden has changed a lot. Much better and personalised service. He always make a point to know the truth in everything. Bravo TEAM ISL. See you next week! Read less
Image of the Tripadvisor rating Excellent Hotel - Highly recommended

Nov 14, 2019 Pompier-Partners

The 'Shang' is well-located. The staff couldn't be more helpful and the facilities are excellent. Don't miss the breakfast. We stayed 4 nights and enjoyed every moment in Hong Kong and at the Hotel. We will be back.
Image of the Tripadvisor rating Perfect getaway

Nov 12, 2019 sundaybrunch Hong Kong, China

I had a very restful staycation at The Island Shangri-La. The check-in was swift and prompt. The room is spacious for Hong Kong standard and the peak view is quite amazing. I haven't used the pool and facilities but from my previous experience, flawless is the word to use when applied to the things that Island Shangri-la has to offer. The hotel… Read more
I had a very restful staycation at The Island Shangri-La. The check-in was swift and prompt. The room is spacious for Hong Kong standard and the peak view is quite amazing. I haven't used the pool and facilities but from my previous experience, flawless is the word to use when applied to the things that Island Shangri-la has to offer. The hotel uses the L'occitane products which smells heavenly. I highly recommend the Island Shangri-la and will definitely stay here again. Read less