Kowloon Shangri-La, Hong Kong

Hong Kong, China

The hotel

The award-winning Shangri-La sits right on Victoria Harbour, boasting some spectacular views indeed, especially when the sun sets and the lights go on! Modern and luxurious, accommodation is nothing less than sumptuous, offering a perfect respite from the hustle and bustle of the day. Stay in the Horizon Club and you’ll enjoy even more perks, including the use of a private lounge where complimentary breakfast, evening cocktails and canapés are served, private check-in and out and a dedicated Club Concierge to help you with travel arrangements and excursions. There’s a swimming pool to lounge by, or head to the fitness centre, well equipped, it’s got all the latest machinery or simply relax in the sauna. Well worth talking about are the Shangri-La restaurants, four of them to be precise, serving a wide range of global cuisine. For Japanese delights head to Nadaman or feast on authentic Italian cuisine at Angelini, whilst admiring views of the Hong Kong skyline. Café Kool is open all-day and serves buffet as well as à la carte dishes. The kids will love it here as it’s got a chocolate fountain and a wide selection of desserts! For something extra special though, reserve a table at Shang Palace, the proud owner of two Michelin stars, Cantonese specialities and fine wines and liqueurs are served in a suitably imperial setting.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

The hotel sits in the famous shopping and entertainment district of Tsim Sha Tsui East. Transfer time from Hong Kong Airport: approx 35 minutes.

Hotel information

688 rooms and suites. All of which are air-conditioned with satellite TV, floor-to-ceiling windows, telephone, high-speed Internet access, mini-bar*, coffee/tea-making facilities, safe, hairdryer, iron and board. Deluxe Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 4-11).

Deluxe Harbour View Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 4-11).

Shang Palace (Cantonese cuisine), Nadaman (Japanese cuisine), Angelini (Italian cuisine), Tapas bar, Café Kool, Déli Kool, Lobby Lounge. Indoor swimming pool. Fitness centre with sauna, solarium, whirlpool and steambath. Complimentary WiFi available. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour reception.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3157)
  • Very good (849)
  • Average (174)
  • Poor (51)
  • Terrible (52)
Image of the Tripadvisor rating Fantastic location but average hotel

May 23, 2019 Leonananana Singapore, Singapore

This hotel has a great location and harbour views. It offers the best value for money in terms of peak season for accommodation in a HK hotel. The service is decent and staff is attentive & friendly. The hotel, however, is nothing special, certainly not near the standard of some other ShangriLa Hotels. Rooms are dated. I have never stayed in a… Read more
This hotel has a great location and harbour views. It offers the best value for money in terms of peak season for accommodation in a HK hotel. The service is decent and staff is attentive & friendly. The hotel, however, is nothing special, certainly not near the standard of some other ShangriLa Hotels. Rooms are dated. I have never stayed in a luxury hotel where this was so bad. Given the choice I would love to try a different hotel in HK like Hotel ICON/the Langham before coming back to ShangriLa Read less
Image of the Tripadvisor rating Old faithful

May 22, 2019 eMole KL

As with most Shang hotels, you know what you’d be getting. Dated outlook, common areas and room fittings more than offset by good location and comfort. What I like about this Shang is the complimentary mobile phone, which allowed me to create an internet hotspot wherever I was. Very thoughtful and lifts my score from a 3 otherwise. What I didn’t… Read more
As with most Shang hotels, you know what you’d be getting. Dated outlook, common areas and room fittings more than offset by good location and comfort. What I like about this Shang is the complimentary mobile phone, which allowed me to create an internet hotspot wherever I was. Very thoughtful and lifts my score from a 3 otherwise. What I didn’t like is the recalcitrant room key card (and I’m not alone, hearing similar complains by other guests at the reception counter). Breakfast buffet had a wide spread but was resolutely average except for the mango ice cream. As for service, you can still detect the infamous Hong Kong people’s disdain for politeness and patience despite some attempts to hide them. Read less
Image of the Tripadvisor rating Cafe Kool

May 21, 2019 soserge Wavre, Belgium

Excellent restaurant food and atmosphere. Chef Ming is the Maestro. Always everywhere ready to satisfy customers. Nice team and professional! Breakfast are amazing. From noodles to salads without forgetting all kind of food ! Well done
Image of the Tripadvisor rating Oh Wow- Memorable stay and very nice hospitality again!!

May 20, 2019 exedra536 Bentonville, Arkansas

I have stayed in many Shangri-La’s in China and HKG for last 8 years and this 11th stay at Kowloon Shangri-La for 3 nights including weekend was super special and excellent by nice staff there, during my travel from US. The amenities are excellent and the location is central, however what really makes it outstanding is the outstanding staff. I… Read more
I have stayed in many Shangri-La’s in China and HKG for last 8 years and this 11th stay at Kowloon Shangri-La for 3 nights including weekend was super special and excellent by nice staff there, during my travel from US. The amenities are excellent and the location is central, however what really makes it outstanding is the outstanding staff. I felt like I was at home away from home. Memorable stay in the hotel as part of my family tour to China and Hong Kong, great hotel with nice design and with excellent Seaview and the warm welcome and excellent service, attentive and nice food and amazing hospitality. Special mention to the below outstanding staff for their warm hospitality, who made us feel so good. I would like to Thank so much Mei Tao, Service Manager - Secretary to General Manager she was very much caring of me and family with her excellent support, this stay was a memorable one. She was keeping me engaged in arranging all the things one month before i started trip planning to Kowloon Shangri-La. we felt her a family member and she deserve so much attention and appreciation. Please pass on my kind regards to her and also to the GM (i will drop a mail as well) Appreciate her kindness and she also informed Cafe Kool and got good hospitality with her kind support i was able to stay there 11th time and more to come. Café Kool Indian chef Anthony Renny treated us very well and he is extremely professional and very helpful. He customized some Asian dishes for us and so good. Crab chilli. He deserves so much encouragement.. Linda Lum (Service Manager) was so kind and I was meeting her for 3rd time and gave warm welcome and took care of us. Lesley Chan- he was so helpful and offered chocolate treats to my kids. And Jerry Ho, Ivan Lee, Service managers in Cafe Kool was much caring of us and special, Ivan and Jerry, great hospitalities in Café during breakfast, dinner and lunch buffer, Anoy Ho server in cafe kool deserve special attention and encouragement. it is all the staff like this who inspire us to come again and again Mei Tao, you made our stay so much memorable!!!! you deserve special attention and appreciation, will be back soon there this year!! Read less
Image of the Tripadvisor rating Don't arrive separate if you travel in groups

May 16, 2019 Beijing2014 Beijing, China

Travelling in groups or with someone - don't stay at Shangri-La Kowloon, unless you all arrive at the same time.. Impossible to check-in unless all people are there. They rather have their guest, who have been travelling many hours to sit in their super noisy lobby to wait for the rest of the group to arrive...