Regal Airport Hotel

Hong Kong, China

The hotel

The great thing about this hotel is that it can be accessed directly through the terminal at Hong Kong International Airport and if you fancy a spot of shopping the SkyPlaza Shopping Mall is only 2 minutes away or Hong Kong Disneyland is a short drive away. As well as it's great location, the hotel offers a wide range of dining experiences with six restaurants and bars and a range of recreational facilities to keep you busy including a spa, 24-hour gym and two swimming pools.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Directly connected to Hong Kong International Airport via an enclosed link bridge.

Hotel information

1,171 rooms and suites on 14 floors. All with air-conditioning, satellite TV, telephone, tea/coffee maker, complimentary Internet access, safe and hairdryer. Superior Rooms are 27 sq m have garden and pool views, with 1 double bed or twin beds, sleeping maximum 2 adults.

Deluxe Rooms are 29 sq m with airport terminal and runway views, with 1 king-size bed, sleeping maximum 2 adults.

Family Quadruple Rooms are 29 sq m with 2 queen-size beds, sleeping maximum 4 adults.

Executive Club Rooms are located on the top 3 floors and include the following club benefits:

  • Executive Club Lounge access with deluxe Continental breakfast, complimentary refreshments, including soft drinks, juice, mineral water, tea/coffee throughout the day and evening cocktails with hot and cold hors d’oeuvres
  • Complimentary Regal scheduled shuttle bus service
  • Priority check in/check out services with late check out at no extra charge (subject to availability)
  • Complimentary pressing of a suit or two pieces of clothing per stay

Airport Izakaya restaurant (Japanese cuisine), Café Aficionado (International à la carte menu and buffets), The China Coast Bar and Grill (steaks and seafood), Dragon Inn (Shanghainese cuisine), Rouge (Cantonese cuisine), Regala Café and Dessert Bar (lunch and afternoon tea). Regal Patisserie. Heated indoor and outdoor swimming pool. Spa* and 24-hour gym. Complimentary 30-minute WiFi access in lobby area. Babysitting service*. Laundry/dry-cleaning service*. 24-hour room service. Concierge service. Valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2394)
  • Very good (2212)
  • Average (1046)
  • Poor (411)
  • Terrible (251)
Image of the Tripadvisor rating Good hotel and location but classic example of bad management

Nov 13, 2019 Rajgupta912

Overall happy with hotel in past and made decision repeat hotel for second visit. But ended up victim mismanagement of hotel. Ironically at time of check-in for even small request been asked to contact Booking.com as I originally booked hotel via same. Think how it feels after 10 hour long flight. While booking made 3 month back and clear… Read more
Overall happy with hotel in past and made decision repeat hotel for second visit. But ended up victim mismanagement of hotel. Ironically at time of check-in for even small request been asked to contact Booking.com as I originally booked hotel via same. Think how it feels after 10 hour long flight. While booking made 3 month back and clear instructions were provided for early check in. But at concierge am getting information back that it’s not possible. While if it could been inform prior so I can make other arrangements as was toddler. Time for check in was given 3 PM And rude staff wasn’t listing or trying to help even was ready to book for one more night. Even when asked for feedback form answer was “we don’t maintain any” Later when I insisted more it was said that I will get in room post check in. Since 6:30 AM to 9:30 Am my toddler was sleeping on sofa on reception. Then a gentleman who came and asked why my son sleeping like this and he was very helpful ( manager of cleaning staff) Made calls to his staff and arranged a room quickly. Am really thankful for him. God bless you. But when he can do my question is why concierge couldn’t have done even not bother to try to help. I ended up ruining my short trip to hongkong because of there mismanagement. Now yesterday got email from hotel manager to plan well for future. Was surprised with that even now hotel thinks it was my fault I did booking 3 month back, informed well ahead my check in and checkout timings. And they didn’t respond to same and ruin my plan and now it was my fault as per them. I really feel the money they charge on which any 5 stars hotel can be booked so I am going to avoid this hotel along with booking.com as after several request and complain I didn’t got a message back from them Raj Read less
Image of the Tripadvisor rating Location Good - Dated Rooms

Nov 12, 2019 393henryn

Great Location next to HK airport - 500m walk from terminal in air conditioning, but rooms are dated. I stayed there 18 years ago and the rooms were great and modern, but apart from perhaps new beds / mattress (I hope) much of the room decor was the same and very dated. Many people staying there instead of HK / Kowloon due to the current unrest… Read more
Great Location next to HK airport - 500m walk from terminal in air conditioning, but rooms are dated. I stayed there 18 years ago and the rooms were great and modern, but apart from perhaps new beds / mattress (I hope) much of the room decor was the same and very dated. Many people staying there instead of HK / Kowloon due to the current unrest and full occupancy put the price up way over more than the rooms are worth. Read less
Image of the Tripadvisor rating Excellent experience

Nov 12, 2019 Cheerypetra Kuala Lumpur, Malaysia

I had lots of fun here hanging out with family. The rooms here are spacious and enormous, easy to make reservations, costomer service is top notch. The food here is also amazing. Enjoy your stay here and pay less. So affordable.
Image of the Tripadvisor rating Comfortable hotel

Nov 12, 2019 5151Albert

Stayed during my trip in November. Hotel is approx. 5 minutes walk (indoors) from Terminal. Comfortable check-in and check-out at the business lounge. Drinks and food are of good quality and the lounge manager is very dedicated to her task and makes you feel welcome.
Image of the Tripadvisor rating Ideal as Airport emergency stop over

Nov 12, 2019 Narrabeam Manchester, UK

Due to the ongoing protests & disruptions in Hong Kong, I stayed the night before an early flight. The lobby area is impressive and there are lots of eating options. Access to the terminal is only 5 minutes walk, but again due to the ongoing situation you need passports & boarding passes to get into the terminal. My room (2016)was at reception… Read more
Due to the ongoing protests & disruptions in Hong Kong, I stayed the night before an early flight. The lobby area is impressive and there are lots of eating options. Access to the terminal is only 5 minutes walk, but again due to the ongoing situation you need passports & boarding passes to get into the terminal. My room (2016)was at reception level and faced very close to multi story car park- so the window was pointless. Whilst the room was a reasonable size, bathroom amenities were pretty basic. The room definitely could do with a good deep clean, many surfaces were very dusty. The bedding was not the best either, well worn and damaged in places. The carpet looked grubby too. Also definitely got a nip on the leg during the night too. I’d expect better for a hotel of this standing, but for one night it was adequate. 5 star it is not- average at best. Some cleaning would be a good start. Maybe I got the worst room available? Although I booked direct with the hotel so should have had some consideration- also this payment by PayPal is also a nonsense. Read less