The Peninsula Hong Kong

Hong Kong, Asia and Far East

The hotel

Once in a lifetime you stay somewhere truly exceptional. Where every detail’s polished to perfection – from the Tiffany tea plates to the fleet of Rolls Royces. That’s The Peninsula. Transporting you back to the glittering 1920s, Hong Kong’s oldest hotel still promises timeless traditions, from being welcomed by white-liveried ‘Peninsula Pages’ to taking afternoon tea in the lobby, where dainty finger sandwiches, pastries and scones are served to the delicate sounds of The Lobby Strings. They also transport you deep into local life, with The Peninsula Academy providing experiences from dim sum making to caviar courses, and from helicopter tours to pastry chef classes for children. And, after all the excitement, you can retreat to your luxury guest room, perhaps overlooking the harbour, in the heart of Tsim Sha Tsui.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Great location in the heart of Tsim Sha Tsui, making it ideally located for guests wanting to explore this urban area of Kowloon. Within walking distance to many attractions and landmarks. Transfer time from Hong Kong Airport: 45 minutes.

Hotel information

300 rooms including 54 suites. All with air-conditioning, audio visual centre featuring flatscreen Blu-ray 3D LED TV. iPod/iPad docking station, soundbar speaker system with sub-woofer, telephone, customised interactive digital bedside and desk tablets, complimentary WiFi access, tea/coffee-making facilities, mini-bar*, safe, bathrobes, slippers and hairdryer. Deluxe Rooms with city views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Deluxe Courtyard Rooms have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Grand Deluxe Kowloon View Rooms have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Superior Suites with forecourt or Kowloon City views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Deluxe Suites with forecourt views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

7 restaurants; Spring Moon (Cantonese specialities; lunch and dinner), Gaddi's (French; lunch and dinner), Felix (Modern European; dinner), Chesa (Swiss favourites; lunch and dinner), The Verandah (Continental; all-day dining), The Lobby (International; all-day dining and afternoon tea), Imasa (Japanese; lunch and dinner). The Bar. Salon De Ning lounge with with a live band and DJ. Roman-style swimming pool and sun terrace. The Peninsula Spa*. Fitness centre. The Peninsula Academy programme. The Peninsula Arcade (shopping destination with 80 luxury retail stores). 24-hour room service*. Laundry/dry-cleaning service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1770)
  • Very good (274)
  • Average (71)
  • Poor (29)
  • Terrible (29)
Image of the Tripadvisor rating Not so happy birthday staycation

Sep 27, 2020 STCCAPT Perth, Australia

I had too much expectations that brought me more disappointments. The room is very hi-tech, yet not so well kept. DVD player was down, the bathroom scale was broken, some spots in the room were dusty. The room is so dark as it is facing to and blocked by the YWCA building. Insufficient lighting in such a ‘room with no view’ room. The… Read more
I had too much expectations that brought me more disappointments. The room is very hi-tech, yet not so well kept. DVD player was down, the bathroom scale was broken, some spots in the room were dusty. The room is so dark as it is facing to and blocked by the YWCA building. Insufficient lighting in such a ‘room with no view’ room. The darkness, that literally made me feeling blue on my birthday. Some servers at the Verandah were not really nice. When she was setting the table for us, I couldn’t believe she put the cutlery on top of the mask envelope. She also ‘accidentally’ brought a dirty spoon for us. It was an obvious stain. When she was taking order for me, she made me feel not welcoming and limited me from choosing the side dishes and bread. Eventually she arranged some bread we didn’t like. We asked another waiter to see if we could get 2 croissants, he said sure but never gave us. The Chinese breakfast was below average. Portion was small. Dim sum was really bad. Not even warm, taste worse than frozen dimsum. I couldn’t believe this is what I had experienced in a so-called 5 stars hotel restaurant. The only good thing is the desserts are really scrumptious. Read less
Image of the Tripadvisor rating Staycation package

Sep 25, 2020 CherryC8 Hong Kong, China

That was a staycation package included breakfast, high tea (or lunch) and in room dinner. I was so lucky to have room upgraded to sea view high floor. It’s so impressive for the Victoria sea view no matter day or night. Very high food quality, including in room dinning. It’s worth to stay there.
Image of the Tripadvisor rating A legend with flaws

Sep 13, 2020 Mocchaccino Hong Kong, China

So we were finally here, the legendary Peninsula - characterized by its symbolic magnificent fountain and opulent parking of Rolls-Royces at its front, the splendours of its own. We, as triple couples, were blissful enough to indulge in the "Taste around the clock" staycation package, an unprecedented offer from the hotel in the face of the… Read more
So we were finally here, the legendary Peninsula - characterized by its symbolic magnificent fountain and opulent parking of Rolls-Royces at its front, the splendours of its own. We, as triple couples, were blissful enough to indulge in the "Taste around the clock" staycation package, an unprecedented offer from the hotel in the face of the pandemic woes. Beset with the slew of guests, connecting rooms were not available at the time of check-in, but were promised at a later time after the inclusive sumptuous afternoon-tea. So we went back to the front desk at 16:00, but were told that an hour more was needed to ready the rooms. With our discontents, the hotel swiftly lamented and offered free upgrades on our two connecting rooms, a genuine gesture which we thought was a sovereign remedy. The stay was inherently a splendid full-board, with a 3-course dinner menu from Western food such as salmon fillet, to Chinese cuisine such as the sweet & sour pork. The highly rated afternoon-tea was indisputably a worthy. Scones were particularly spectacular, so as the signature blends of tea. The utensils looked profoundly British as if they were chronicled with history of the Peninsula and Hong Kong as the British colony itself. The gym was by far the best among the hotels I have been to, though there can be more free weights. There was literally little to decry with such value of foodcation. In this stay, we had fun, joy, food and wine, and were treated with sheer civility, albeit a little melodramatic emanated from the front desk as we recounted. Perhaps the hotel is striving hard for its reputable acclaim, pushing tired staff over the brink to give overt “sincere” hospitality. Macho staff in suits at other levels of the ground didn’t seem to reach out and care for the guests, especially when we got lost of this hotel at a time. Anecdotal evidence suggested that the services from the Pennisula were beyond and above, and all the more extraordinary, but in our cases it was anything but a quotidian stay. Whilst the highly-valued package could not be undermined, we were grudgingly reluctant to score full points for the Peninsula. We expected a little more from the services, especially when their rates are invariably on the high-end under normal circumstances. Read less
Image of the Tripadvisor rating Terrible Service - Staycation

Sep 9, 2020 Passport304969 Hong Kong, China

We came to Peninsula for staycation on 2 Sept. The hotel is luxury and nice but we had too many disappointments that surprised us. Things that you are not prepared (especially check-in) and definitely not expected in an expensive 5 stars hotel. We want to change the lunch and dinner time as the original time was not requested by us (was fixed… Read more
We came to Peninsula for staycation on 2 Sept. The hotel is luxury and nice but we had too many disappointments that surprised us. Things that you are not prepared (especially check-in) and definitely not expected in an expensive 5 stars hotel. We want to change the lunch and dinner time as the original time was not requested by us (was fixed by the hotel). The only answer we received was this is the best time we arranged for you. No true feeling and responsibility. Further they would never look into if what possible and what not! The service provided in the restaurant was below average. No waiters care of you. We felt only ignorance and arrogance and it ruined our mood and stayed in your hotel and made us very sad. Read less
Image of the Tripadvisor rating Good dining experience at the Peninsula today - The Lobby

Sep 6, 2020 Sightseer63481 Hong Kong, China

Had afternoon tea with my beloved hubby on my birthday (6 sep) at “ The Lobby”. In addition to the nice food, service was awesome too! We had the delightful waiter & waitress, Carol, Gigi and Jason. All of them were very helpful, cordial and accommodating! Please also give our thanks to the Manager-Cora, she had just the right balance of… Read more
Had afternoon tea with my beloved hubby on my birthday (6 sep) at “ The Lobby”. In addition to the nice food, service was awesome too! We had the delightful waiter & waitress, Carol, Gigi and Jason. All of them were very helpful, cordial and accommodating! Please also give our thanks to the Manager-Cora, she had just the right balance of friendliness and efficiency. She made certain that we had everything we needed! Thanks again for doing such an outstanding job to make our dining experience so pleasurable, we’ll definitely be back! Highly recommended! Read less