Harbour Grand Kowloon

Hong Kong, Asia and Far East

The hotel

One of Kowloon’s finest hotel offering unrivalled views of Victoria Harbour, Harbour Grand Kowloon is a deluxe hotel conveniently situated on the Kowloon waterfront, just a few steps from MTR Whampoa Station and eight minutes to Tsimshatsui by complimentary hotel shuttle bus. Most of the rooms in Harbour Grand Kowloon including 360 brand new Tower rooms and suites (opened August 2019) boast wonderful views of the waterfront, making your stay here extra special. Rooms are spacious, luxurious and packed with amenities, a great base from which to explore not only the city delights but also what’s on offer in the hotel too! Particularly intriguing is the rooftop swimming pool with its famous glass walls – grab a lounger and watch people frolic above and below water! The spa is also located at the top of the hotel, a haven within a haven; there are several calming treatments to choose from. Highly recommended is the Harbour Club Lounge – a private lounge serving complimentary drinks, breakfast, afternoon tea and evening refreshments as well as personalised check-in and late check-out, ideal if your flight home is later in the day. Although there are restaurants all around you, the hotel offers a fair few too. The Promenade with its floor-to-ceiling windows and harbour views, offers sumptuous buffet delights or head to Robatayaki for traditional Japanese barbecue. For wining and dining, Waterfront Bar & Terrace is one of the coolest places in town, with happy hour offers and live broadcast of English Premier League according to the broadcasting schedule, ensuring a lively, toe-tapping atmosphere.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On the Kowloon waterfront overlooking Victoria Harbour, the hotel is just a few steps from Exit D2 of the new MTR Whampoa Station and conveniently located next to Hunghom Ferry Pier. Transfer time from Hong Kong Airport: 45 minutes.

Hotel information

Over 900 rooms and suites. All of which are air-conditioned with temperature control, satellite TV, telephone, complimentary WiFi access* (up to two devices per room), mini-bar*, tea/coffee maker, safe, hairdryer, iron and board (on request). Courtview Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Tower Cityview Rooms and Tower Harbourview Rooms with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child.

 

Harbourview Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Courtview Rooms offer exclusive Harbour Club privileges, with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Harbourview Rooms offer offer exclusive Harbour Club privileges, with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Benefits:

  • Breakfast, afternoon tea and evening refreshments
  • Pressing of one suit or dress daily
  • Personalised check in and express check out
  • Late check out till 3:00pm (subject to availability)
  • 10% discount at selected hotel restaurants
  • Use of meeting room at 3/F Business Centre for 2-hours per room per visit (subject to availability)

5 gourmet restaurants: The Promenade (International buffet), Waterfront Bar and Terrace (European delights), Robatayaki ( Japanese barbecue), Harbour Grill (fine dining grill), Corner Café ( homemade pastries and coffee). Certified Halal food (advance order is required). Rooftop swimming pool, pool bar, whirlpool. Spa* . 24-hour fitness centre with sauna and steam bath. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour reception. Year-round Very Important Kids Programme with personalised check in and amenities for little guests. Complimentary WiFi access (up to two devices per room). Complimentary shuttle bus service every 20 minutes to Tsimshatsui.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2046)
  • Very good (1226)
  • Average (314)
  • Poor (89)
  • Terrible (59)
Image of the Tripadvisor rating Worst Hygiene among all 5 stars hotels in HK

Apr 12, 2021 gigi621 Hong Kong, China

The hotel room itself was good, but staffs in the restaurants simply lacks basic hygiene sense, especially worst thing to see during COVID. Booked a room with lounge access, and the lounge is the worst ever I have visited in Hong Kong. Simply not up to par. Went to see the overly crowded lounge, and decided to just head to the Waterfront… Read more
The hotel room itself was good, but staffs in the restaurants simply lacks basic hygiene sense, especially worst thing to see during COVID. Booked a room with lounge access, and the lounge is the worst ever I have visited in Hong Kong. Simply not up to par. Went to see the overly crowded lounge, and decided to just head to the Waterfront Restaurant for tea and evening cocktail. Food choice was pathetic. Sandwiches were the worst I have ever had in my life, cold, dry and tasted awful..Reminded me of CX pathetic business class sandwiches served overnight in the gallery. But dun forget...having dry sandwich on a flight with only 30% humidity is tolerable, but how long have the sandwiches been prepared to get soo pathetically dry with 90% humidity on ground? I have tried to self serve myself a glass of apple juice. The first three glasses I picked up comes with dried second hand orange pulp. The staff saw that and seem so used to it. Harbour Grand are u serious? I thought I have already experienced the worst hygiene experience in this hotel. Next morning, while having breakfast at the buffet on ground floor, the pathetic lack of food choices simply shocked me. Ok thats fine, will just grab an omelette and go. The tables in the buffet were so closely packed together, and an adult can hardly pass through. With 30 cm distance to the table at my side, and with nothing to separate us with my table with my nearby table, the person next to me simply joined my conversation on how pathetic the food choices were...Um..didn’t expect this to happen in a 5 star hotel. Aren’t there supposed to be a 2m distance between the tables? The worst had yet to come. My “nearby neighbours “ left the table after breakfast, and I saw a staff simply picked up the dishes and slightly clean the middle of the table where there were spills from juice. BEWARE! They do not clean the whole table even under COVID. I demanded to talk to a manager. A manager named Edmund showed up several minutes later. After explaining what I have seen, he apologised and did nothing. Seriously ? Not planning to redo the cleaning at least for this table? what if the person who sat there has COVID? Pathetic..avoid at all cost Harbour Grand, I have had my wedding banquet at the ballroom. Now, I simply feel ashamed of having my wedding in a hotel with zero hygiene sense. Goodbye Harbour Grand. Read less
Image of the Tripadvisor rating Not a good experience

Apr 12, 2021 sukiw2014 Hong Kong, China

The check-in day is my birthday. As a courtesy, I think that saying happy birthday is quite normal. Surprisingly, none say a word to me. When I check in to the room, I found that the window facing the harbour is quite dirty. I book a harbour view room but can’t enjoy the harbour view. Before my trip, I receive an email from the hotel… Read more
The check-in day is my birthday. As a courtesy, I think that saying happy birthday is quite normal. Surprisingly, none say a word to me. When I check in to the room, I found that the window facing the harbour is quite dirty. I book a harbour view room but can’t enjoy the harbour view. Before my trip, I receive an email from the hotel informing me that the gym, swimming pool abs spa will not be opened. I haven’t brought my swimsuit but I found that swimming pool and gym are opened after I checked in. I can’t enjoy these facilities as I haven’t brought anything with me. I think the hotel should send another email to customers for the latest arrangement should there be any changes. Thanks for previous comments and I know that there is only 2-in-1 shampoo provided. I have brought my own shampoo, conditioner and shower gel. Read less
Image of the Tripadvisor rating Wonderful Experience!

Apr 9, 2021 nikkilokyee

We booked a suite room which located in the newly built tower for the Easter vacation. The room is splendid and beautiful! The view from the room gave us a relaxing stay. The room looks exactly same as the pictures in the official website. Alice proactively arranged decoration for my celebration, what a surprise! She also helped me to book the… Read more
We booked a suite room which located in the newly built tower for the Easter vacation. The room is splendid and beautiful! The view from the room gave us a relaxing stay. The room looks exactly same as the pictures in the official website. Alice proactively arranged decoration for my celebration, what a surprise! She also helped me to book the restaurants which made my trip easy and smooth. My favourite part of the stay is drinking the wine with the beautiful night view. The jazz and R&B music played on the TV Channel 24 gave us a really really romantic night, which definitely melt our hearts!!! Other staffs are nice and helpful too! They provided me 2A batteries which I did not expect they would have it. The staff offered a lot of help and they did not hesitate at all. We have tried Robatayaki on the ground floor. The lunch set costs the quality. It is inexpensive and delicious. Love it so much! One drawback is the lunch buffet arrangement. It is a bit too crowded in this pandemic period. We need to spent a bit of time to keep queuing for food. Our seats are very close to the beverage section which kept disturbed by other customers. Anyways, the food is fair. Love the Lasak so much. The seafood are quite fresh. Overall, this is definitely a wonderful experience. I have recommended this hotel to a lot of friends (they are amazed by the pictures I have uploaded to Instragram) and I really wish to enjoy the same package in the future!! Read less
Image of the Tripadvisor rating High performance-price ratio

Apr 6, 2021 jcjackiecheung Hong Kong, China

We checked in at 4pm to avoid the long queue during Easter. Check in procedure is very smooth, we booked double bed room but was told that room category was full. Anthony proactively offered room upgrade to harbourview room with 2 single bed. Nice touch! Room is unexpectedly spacious, bathroom is equipped with both shower room and bathtub. Room… Read more
We checked in at 4pm to avoid the long queue during Easter. Check in procedure is very smooth, we booked double bed room but was told that room category was full. Anthony proactively offered room upgrade to harbourview room with 2 single bed. Nice touch! Room is unexpectedly spacious, bathroom is equipped with both shower room and bathtub. Room layout is very nice under that economic room rate (we booked 2 months prior to Easter). One drawback is the shower drainage issue. I took shower once after check in but found the water was not drained at all. The water was overflood everywhere in the bathroom. I was in Room 1002, it was quite disappointed as I assumed the housekeeping should find it out before anybody check in. The Engineer came within 5 minutes with a toilet pump... that's not nice at all. He fixed it by pumping twice but just explained that it may be caused by the hair from previous guests. Thank you for being honest but it makes me feel bad.... Thank you for the service recovery from Guest Service Manager Kelvin who came to check on the issue and extend apology. Room move was done promptly. He is nice and professional. The package included breakfast and we had it on ground floor Cafe. Nice view and the food is fair. Overall is a satisfied experience, performance price ratio is still high even with an incident in between. Read less
Image of the Tripadvisor rating Relax night in hotel

Mar 17, 2021 IvyK195 Hong Kong, China

First, very appreciate Concierge Pierre who is very polite and helpful :) Arriving at around 1715 and not a long queue, so not a long waiting time, FO Cally is super nice, what a quick check in process, and GSM Alice is helpful and patient for my stupid enquiry. Room was upgraded to Harbour view, the night view is super stunning and you… Read more
First, very appreciate Concierge Pierre who is very polite and helpful :) Arriving at around 1715 and not a long queue, so not a long waiting time, FO Cally is super nice, what a quick check in process, and GSM Alice is helpful and patient for my stupid enquiry. Room was upgraded to Harbour view, the night view is super stunning and you absolutely will get a relax time here. But unluckily that one USB near the bed is not working but I did not call FO to send somebody to fix it, it is just a small problem. I love the sofa in the room so much!! Hope to come back next time :) Read less