Island Shangri-La Hong Kong

Hong Kong, Asia and Far East

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2088)
  • Very good (410)
  • Average (82)
  • Poor (33)
  • Terrible (36)
Image of the Tripadvisor rating Excellent stay experience in this 5 star luxury hotel

Sep 23, 2020 khkyuen Hong Kong, China

This is a short staycation trip is for my 13th Anniversary. Thanks for the Hotel special arrangement for the upgrade to sea view Room, complementary flower and bottle of red wine. I am very satisfied with the hotel staff professional service, especially providing excellent Room service for buffet dinner experience. Will be there again for next… Read more
This is a short staycation trip is for my 13th Anniversary. Thanks for the Hotel special arrangement for the upgrade to sea view Room, complementary flower and bottle of red wine. I am very satisfied with the hotel staff professional service, especially providing excellent Room service for buffet dinner experience. Will be there again for next celebration. Read less
Image of the Tripadvisor rating treat yourself and live like a king for a short while before going back to reality

Sep 22, 2020 parallax_shift

Eddy(or eddie) at checkin was amazing. Very clear on information provided. Great friendliness, shows the standard, training and experience received is not any regular run-of-the-mill front desk staff. This was clearly shown across the board with all staff members during our stay, clearly spoken words, loud enough for you to hear, but soft enough… Read more
Eddy(or eddie) at checkin was amazing. Very clear on information provided. Great friendliness, shows the standard, training and experience received is not any regular run-of-the-mill front desk staff. This was clearly shown across the board with all staff members during our stay, clearly spoken words, loud enough for you to hear, but soft enough it does not seem blunt or abrupt. The in-room buffet was phenominal, better chairs would have made the dining experience better, however i understand the chairs in the room were loungers and nobody intended to have a long buffet in the room until recently so it is understandable the seats were not the best suited for a long eating sesssion. The complimentary champagne was a nice touch, it was of good quality and the bubbles lasted 2hours (i left a small mouthful just to confirm how steady the bubbles were even after sitting out for some time) i will not go into details of the food other than it was of great value and was throughly enjoyed. Housekeeping (or what seemed to be) asked if we required anything more during our meal, around 30mins in. I did not feel it was an interruption, the lady even double checked if we would like more bottles of water which was exactly what we needed but somehow i did not seem to think so. So i thank the staff for asking again as we were finishing our water for the meal. Swimming pool staff was extremely friendly and regularly made sure all the guests had ice water filled up during the hot day, towels and deck chairs were setup and prepared extremely fast and i did not notice anybody needing to wait for their seats to be prepared from the previous occupant as the staff were so efficient. Have already recommended family and friends to consider staying at shangrila based on this stay (and previous stays) but this is the first time it made me really want to recommend this to an open platform. Read less
Image of the Tripadvisor rating Wonderful experience

Sep 22, 2020 Jackpot606

We had a gorgeous room on 55th, the room and the view were breathtaking. My daughter was literally thrilled and happy to have the birthday cake prepared by the staff. The breakfast was semi-buffet and with lots Various choices on menu to order. All were very delicious and tasteful and the venue was set at the beautiful Petrus restaurant.… Read more
We had a gorgeous room on 55th, the room and the view were breathtaking. My daughter was literally thrilled and happy to have the birthday cake prepared by the staff. The breakfast was semi-buffet and with lots Various choices on menu to order. All were very delicious and tasteful and the venue was set at the beautiful Petrus restaurant. Definitely worth to have the breakfast package in the booking. Last to write a thank you note to Nicole Tang who was very helpful , friendly and well-mannered in dedicating the best options for the clients. The beautiful hotel, the nice and well trained staff contribute a key factor to keep the visitors Coming back to the hotel . We will come again soon. Read less
Image of the Tripadvisor rating Amazing service in a top tier hotel

Sep 22, 2020 ksbksbksbksb Hong Kong

Everything is done with perfection & professionalism. Service is extremely good, highly appreciate the swift and timely email assistnace from Belle wu , Vani lai , Norman , Hailey, Tommy Au yeung before our arrival. Vani even reached out and call me to understnad my need. unbelievably friendly and helpful staff (without being intrusive) from the… Read more
Everything is done with perfection & professionalism. Service is extremely good, highly appreciate the swift and timely email assistnace from Belle wu , Vani lai , Norman , Hailey, Tommy Au yeung before our arrival. Vani even reached out and call me to understnad my need. unbelievably friendly and helpful staff (without being intrusive) from the Guest Relation team members (Nicole, Hailey, Rain, Irene, Nana, Daniela ). since i am pregnant we cant thank them enough for taking such good care of us. Not to mention the safe and reliable ride with driver Jack. Definitely a Top-tier experience. Read less
Image of the Tripadvisor rating Excellent customer service

Sep 21, 2020 AZtraveller2020

We would like to present our sincere gratitude to the hotel, especially the Guest Relation team members, to assist us have a excellent experience for our Big Day. All the staff are very warmly and our stay in the hotel is very nice and higher-than-expected.