Island Shangri-La Hong Kong

Hong Kong, Asia and Far East

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2245)
  • Very good (423)
  • Average (82)
  • Poor (33)
  • Terrible (37)
Image of the Tripadvisor rating Im-memorable anniversary in a fantastic staycation

Nov 26, 2020 ericleung1107

This stay was to celebrate 30th anniversary with my wife. From the minute we arrived at the hotel, we were both welcomed by the courteous and pleasant front desk staff. We were then led by Nicole to our room. Once the door was opened, we were surprised by the decorations and the arrangements. My wife is so glad with the flower bundle. We would… Read more
This stay was to celebrate 30th anniversary with my wife. From the minute we arrived at the hotel, we were both welcomed by the courteous and pleasant front desk staff. We were then led by Nicole to our room. Once the door was opened, we were surprised by the decorations and the arrangements. My wife is so glad with the flower bundle. We would like to thank Nicole and her Guests Relations Team members (Hailey, Nana, Rain, Irene, Daniela) who had dedicated to this. Nicole is so cheerful and I felt her enthusiasm in the job. The room was spotless clean. I have no doubt that the cleaning lady is always so industrious. The food was gorgeous and the service was excellent in all the restaurants, especially buffet dinner in Cafe Too and Chinese meal in Summer Palace. Once again, we would like to give thanks to all the staff we encountered. They were really friendly, courteous and warm. We were so impressed with the Shangri-La hospitality. It is our best staycation so far. Read less
Image of the Tripadvisor rating Memorable staycation

Nov 26, 2020 Voyage35297373867

Thank you for the teams who brought us a memorable stay at Island Shangri-la. We are a group of 11. It’s my mum and niece’s birthday this month and the arrangement from Guest Relation team (Nicole, Hailey, Rain, Irene, Nana, Daniela) was amazing! They prepared birthday cards, cakes and decoration which gave the surprise and care! Also thanks to… Read more
Thank you for the teams who brought us a memorable stay at Island Shangri-la. We are a group of 11. It’s my mum and niece’s birthday this month and the arrangement from Guest Relation team (Nicole, Hailey, Rain, Irene, Nana, Daniela) was amazing! They prepared birthday cards, cakes and decoration which gave the surprise and care! Also thanks to Tommy from Reservation team who gave timely response and dealt with my complicated requests without a single error, very impressive! Moreover, I felt very welcomed to the hotel when speaking with Jeremy from the front desk on arrival. Thank you all again for the professionalism! Read less
Image of the Tripadvisor rating Short, nice getaway

Nov 26, 2020 ruddster1026

I wanted to have a short, getaway with my girlfriend; but obviously due to the pandemic, traveling is out of the question. So spontaneously searching the variety of hotels in HK, I chose Shangri-La because they offered complementary dinner and breakfast, and their buffet is excellent! I was not expecting much just for one night, but when I… Read more
I wanted to have a short, getaway with my girlfriend; but obviously due to the pandemic, traveling is out of the question. So spontaneously searching the variety of hotels in HK, I chose Shangri-La because they offered complementary dinner and breakfast, and their buffet is excellent! I was not expecting much just for one night, but when I checked in, the receptionist Mr. Jeremy was absolutely welcoming and friendly, he checked me in like a breeze. When I entered my room, I seriously felt I wasn't in Hong Kong anymore. The room was so sparkling clean, luxurious and comfortable. It also impressed my girlfriend as well, we felt like kings and queens just for a night. All I can say is, I really want to do this once every month now, just to get away from the pandemic. Read less
Image of the Tripadvisor rating Fantastic staycation

Nov 26, 2020 louisat985 Hong Kong, China

It is one of our best staycation so far. We were warmly welcomed at the reception when checking-in, at the executive lounge for evening drinks, and at the Restaurant Petrus for breakfast. We stayed at the 55/F harbour room, the room was clean, comfortable and elegant, while the view was nice too. It worth upgrading to the Horizon Club to enjoy the… Read more
It is one of our best staycation so far. We were warmly welcomed at the reception when checking-in, at the executive lounge for evening drinks, and at the Restaurant Petrus for breakfast. We stayed at the 55/F harbour room, the room was clean, comfortable and elegant, while the view was nice too. It worth upgrading to the Horizon Club to enjoy the perks. I was nicely surprised that the hotel offered a really nice bunch of roses to me as we were celebrating our special occasion here. The package included 3-course dinner in room and $600 dining credits, which we ordered room service too. The delivery was timely, the staff delivering the food cart was polite and the food quality was good. Overall we would recommend this hotel to anyone! Read less
Image of the Tripadvisor rating Excellence Memories !!

Nov 25, 2020 CHOITAK Hong Kong, China

This stay is to celebrate my mother’s birthday. I hope to give her an unforgettable memory. In the end, she is very happy and satisfied. There are many food choices for the buffet dinner and breakfast, which are delicious, rich and very clean The fitness room is well-equipped, the swimming pool has a nice view, and the staff are very… Read more
This stay is to celebrate my mother’s birthday. I hope to give her an unforgettable memory. In the end, she is very happy and satisfied. There are many food choices for the buffet dinner and breakfast, which are delicious, rich and very clean The fitness room is well-equipped, the swimming pool has a nice view, and the staff are very friendly The concierge employee MAGGIE arranged to check in. She knew that we celebrated and said happy birthday to mom, and upgraded us to the 56th floor for breakfast, and delayed check-out until 4pm. Then Guest Relation team members RAIN took us to the room and introduced us in detail Every place. Specially arranged for us higher floors and excellent sea view rooms. The room layout is very surprising and it is specially translate to Chinese words of blessings.(She also specially helped us take pictures) On the way, we ran into Guest Relation team members Hailey on the lift. She would know our last name, which surprised us! Finally, all the guest relations team members (Nicole, Hailey, Rain, Irene, Nana, Daniela) wrote a birthday card and a birthday cake to my mother, which made her super happy I really appreciate their enthusiasm and friendly attitude. Because their quality of service will make us think we will stay again Read less