Kowloon Shangri-La, Hong Kong

Hong Kong, Asia and Far East

The hotel

The award-winning Shangri-La sits right on Victoria Harbour, boasting some spectacular views indeed, especially when the sun sets and the lights go on! Modern and luxurious, accommodation is nothing less than sumptuous, offering a perfect respite from the hustle and bustle of the day. Stay in the Horizon Club and you’ll enjoy even more perks, including the use of a private lounge where complimentary breakfast, evening cocktails and canapés are served, private check-in and out and a dedicated Club Concierge to help you with travel arrangements and excursions. There’s a swimming pool to lounge by, or head to the fitness centre, well equipped, it’s got all the latest machinery or simply relax in the sauna. Well worth talking about are the Shangri-La restaurants, four of them to be precise, serving a wide range of global cuisine. For Japanese delights head to Nadaman or feast on authentic Italian cuisine at Angelini, whilst admiring views of the Hong Kong skyline. Café Kool is open all-day and serves buffet as well as à la carte dishes. The kids will love it here as it’s got a chocolate fountain and a wide selection of desserts! For something extra special though, reserve a table at Shang Palace, the proud owner of two Michelin stars, Cantonese specialities and fine wines and liqueurs are served in a suitably imperial setting.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

The hotel sits in the famous shopping and entertainment district of Tsim Sha Tsui East. Transfer time from Hong Kong Airport: approx 35 minutes.

Hotel information

688 rooms and suites. All of which are air-conditioned with satellite TV, floor-to-ceiling windows, telephone, high-speed Internet access, mini-bar*, coffee/tea-making facilities, safe, hairdryer, iron and board. Deluxe Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 4-11).

Deluxe Harbour View Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 4-11).

Shang Palace (Cantonese cuisine), Nadaman (Japanese cuisine), Angelini (Italian cuisine), Tapas bar, Café Kool, Déli Kool, Lobby Lounge. Indoor swimming pool. Fitness centre with sauna, solarium, whirlpool and steambath. Complimentary WiFi available. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour reception.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3414)
  • Very good (891)
  • Average (184)
  • Poor (53)
  • Terrible (59)
Image of the Tripadvisor rating Carrie this review is for you !

Apr 6, 2020 PKNSA San Antonio, Texas

We booked online Reserving ,we thought, a club room Imagine arriving in Hong Kong after the government canceled Chinese New Year Only to arrive a few days before the full blown virus outbreak 😷 After check in we headed to the club level Only to be told we were not booked for club level Enter Carrie the manager on duty What a lovely person We sat… Read more
We booked online Reserving ,we thought, a club room Imagine arriving in Hong Kong after the government canceled Chinese New Year Only to arrive a few days before the full blown virus outbreak 😷 After check in we headed to the club level Only to be told we were not booked for club level Enter Carrie the manager on duty What a lovely person We sat for afternoon tea while she made all the necessary arangments to Accommodate us. The hotel is lovely and central to Kowloon The concierge desk was wonderful and very. Efficient with all arrangements Pertaining to our stay. Just beware the online booking system is dysfunctional As are most Hong Kong hotels websites Make sure you get your wishes the first time. The Kowloon Shangri La Is a keeper And a great place to start your Asian trip ! Read less
Image of the Tripadvisor rating Simply Excellent

Apr 6, 2020 339garethd Stratford City, United Kingdom

In a word - excellent. I rarely get the opportunity to stay in such a prestigious hotel (due to cost) but this establishment was everything I hoped it would be. The staff, food, bar, rooms were all fantastic. However the service is the best I have ever received in a hotel - I will come back.
Image of the Tripadvisor rating Bellboys not showing welcoming attitude

Apr 6, 2020 elamnet

Hurried back to the frontdesk to get prepared for temperature screening on seeing me approaching the door instead of opening the door for me who is carrying lots of stuff. And then asked me where i am going, at that point I could make sense of the whole story - the bellboy thought i am just a visitor from nowhere and so would rather not open the… Read more
Hurried back to the frontdesk to get prepared for temperature screening on seeing me approaching the door instead of opening the door for me who is carrying lots of stuff. And then asked me where i am going, at that point I could make sense of the whole story - the bellboy thought i am just a visitor from nowhere and so would rather not open the door for this “visitor from nowhere” and get prepared for temp screening than opening door to welcome me in. Read less
Image of the Tripadvisor rating Beautiful classic Hong Kong Hotel with top notch service and views!

Apr 4, 2020 MikeFtLa Fort Lauderdale, Florida

Beautiful room with amazing views of the harbor. We booked the Horizon Club Deluxe Harbor view and were very glad we did as this included a very nice breakfast and a happy hour with great cocktails, hor d'oeuvres and wonderful views. Staff was also amazing and treated us like royalty. Well-located on the harbor with easy walking to many sites.
Image of the Tripadvisor rating Good stay in Kowloon Shangri-la

Mar 27, 2020 liuwilson

My current stay in Kowloon Shangrila has been a pleasant one. Service is good and has adequate facilities and procedures considered under the impact of Coronavirus. The Staff from Horizon Club are helpful and polite, especially Derek, Ivy, Jessie and Eddy. Overall I am pretty satisfied with my stay at Kowloon Shangrila. Thank you so much.