Sheraton Bali Kuta Resort

Kuta, Bali

The hotel

For those who like a little action to offset their pool and beachside relaxation, Sheraton Bali Kuta Resort has a prime spot in lively Kuta, close to its night scene, steps from the sands, and skirting upscale Beachwalk mall, with its 200 shops. Absorb Kuta Beach views from the hotel’s beautiful infinity pool or indulge in afternoon teas featuring tea-inspired cocktails, sweet bites, and savoury nibbles at The Lounge. Open into the early hours, long after you’ve watched the sun set over the ocean through its huge open doors, so it’s a popular place to return after enjoying the rooftop terrace and ‘100 pasta’ menu at all-Italian Bene.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Bicycle Rental
  • Restaurant

Where is it

Right beside Beachwalk in the heart of Kuta, a popular upscale mall with entertainment and more than 200 shops. Transfer time from Bali Airport: 20 minutes.

Hotel information

203 rooms and suites. All with balcony or terrace, floor-to-ceiling windows, TV, media hub connecting to iPods and laptops, WiFi, telephone, refreshment centre, bottled water (replenished daily or on request), rain shower and deep-soaking tub, safe and hairdryer. Deluxe Rooms reflect warm, contemporary elegance with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Deluxe Ocean View have partial ocean or garden views, with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Deluxe Ocean Facing Rooms are right at the heart of the resort with serene garden and ocean views, with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Ocean View Suites have a living area with plush sofa, 42” flat-screen TV, DVD player, dining area, and ocean views. Each suite has 1 king-size bed, sleeping maximum 2 adults and 1 child.

Ocean Front Suites have a master bedroom, living area with plush sofa, 42” flat-screen TV, DVD player, fresh fruit (replenished daily) and a large balcony with unparalleled ocean views. Each suite has 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

2 restaurants including; Feast Restaurant (International with Market Brunch, buffets, and live cooking stations) and Bene Italian Kitchen (Italian, open for lunch and dinner). The Lounge (bar menu, ocean view, ‘Paired’ small plates, wines and beers, and ‘Fashion A to Tea’ afternoon teas). Chef’s Kitchen Table dining experience*. Infinity swimming pool. Gardens with social courtyard sunbathing spots. Shine for Sheraton™ Spa*. Sheraton Fitness®. Bicycle hire*. Cooking classes* (for adults and children). Play@Sheraton Kids’ Club (with playground, computer stations and PS3, 42” TV with International channels and DVDs, WiFi, books, and outdoor sandpit and wet play area). Complimentary WiFi. Link@Sheraton computers.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1044)
  • Very good (507)
  • Average (166)
  • Poor (42)
  • Terrible (48)
Image of the Tripadvisor rating Great hotel in the heart of Kuta chaos

Oct 18, 2019 560vickyw

Everything you need in the hustle of Kuta. A calm oacis to come back to. Great staff. Clean neat room. Spa had some lovely treatments. Great views from the sunset rooftop bar. Enjoyed the afternoon tea in the lounge as well as their gin tasting evening
Image of the Tripadvisor rating Awesome hotel with outstanding hospitality

Oct 12, 2019 HiteshB168 Gurugram (Gurgaon), India

Best in class hotel with hospitality to be cherished forever. The beautiful property of this hotel was as expected. But what was way above expectations is extremely hospitable staff and mind blowing service. The staff will go out of the way to keep your stay comfortable to the maximum extent. Strongly recommend this hotel.
Image of the Tripadvisor rating First time staying in Kuta after 20+ years

Oct 11, 2019 MojiNegro Perth, Australia

The hotel is located across the road from Kuta Beach and next to the Beachwalk shopping centre. You can see the stunning sunsets from the rooms or rooftop bar. After asking not to be located near a lift - we were. In the room you could hear the noise of the lift going up and down, we called maintenance and he came to the room and told us that's… Read more
The hotel is located across the road from Kuta Beach and next to the Beachwalk shopping centre. You can see the stunning sunsets from the rooms or rooftop bar. After asking not to be located near a lift - we were. In the room you could hear the noise of the lift going up and down, we called maintenance and he came to the room and told us that's what is was. Please review guests special requests even although they cannot always be accommodated. This caused such an inconvenience to the start of our holiday as we had to move rooms, it wasn't full as they were able to show us a few rooms before we moved, so how about you allocate a better room in the first place! When we moved rooms we were located almost right at the front of the resort and weren’t really disturbed with traffic noises, yes you hear horns and whistles but didn't interrupt our stay, and it’s just part of beach road. There's plenty of places to eat and drink close to the hotel. It was probably the location we enjoyed the most. PROS: • Location is great and lovely sunset views from our balcony • We could hear the sounds of the waves crashing. • Comfortable bed • Great water pressure from the rain shower in the bathroom • Plenty of bottled water • What appears to be active security with body, bag and vehicle scanning as you enter the hotel. • Good size tv in the room unfortunately with a fuzzy picture. Maintenance man said he cannot make it any better. 60 odd channels on the TV • WiFi was good • Provide toothbrushes and other standard toiletries. • Bath in the room and pretty good hanging and storage space. • Fox Footy on the weekends (AFL) CONS: • Check in wasn't smooth. • Understanding of English language with staff was hit and miss. • Staff lack the polish of what you'd expect from the Sheraton brand. • Housekeeping missed a used feminine hygiene product that was on the floor next to the bin. This stayed there for 2 days after we checked in then finally housekeeping removed it. • Noisy in room as all floors are tiled so dragging of furniture by other residents & cleaners causing screeching sounds and slamming of bedroom doors. • No money changing facility at the hotel. Only next door in shopping centre. • Takes a long time to catch a taxi from the foyer as they phone for one rather than the security guy down on the street waving one in. We found it quicker hailing one on beach road ourselves. • Pool area is small and uninviting Read less
Image of the Tripadvisor rating Fab rooms great ocean views

Oct 11, 2019 cls123 North Perth, Australia

We stayed here recently for 9 nights. The rooms are clean large and bathrooms fabulous big bath and powerful shower. The bed was very comfy and huge. Aircon was very cold and extra card so you can leave it on to come in to a really cool room. The staff at reception, restaurant and security were all great really helpful and friendly and lots… Read more
We stayed here recently for 9 nights. The rooms are clean large and bathrooms fabulous big bath and powerful shower. The bed was very comfy and huge. Aircon was very cold and extra card so you can leave it on to come in to a really cool room. The staff at reception, restaurant and security were all great really helpful and friendly and lots remembered your name after asking once, much better than me, we also received little treats most nights and flowers to our room. Location is great next to poppies 2 and the Beachwalk. The pool area is lovely and although not many beds we didn’t have a problem getting one. Now for the slight negatives, the service at the pool was fairly poor we did have to get up to order drinks get a menus every time and drinks did seem to take a while sometimes, not major but it’s not cheap to stay here. The other slight negative was getting around wasn’t particularly clear some lifts didn’t go to all floors it took us 10 minutes then to be shown by security the first morning to get to brekkie and seen a few others look lost to, again once we found our bearings not a major issue. Overall would happily stay again if in the area. Read less
Image of the Tripadvisor rating Excellent Service

Oct 9, 2019 makkh123 Alexandria, Virginia

Very nice hotel, we stayed 5 days and we were pleased with the service and the facilities. Highly recommended. Special thanks to room service operators Bawa & Diaz & Egik ... you guys are awesome. Best Regards