Sheraton Bali Kuta Resort

Kuta, Bali

The hotel

For those who like a little action to offset their pool and beachside relaxation, Sheraton Bali Kuta Resort has a prime spot in lively Kuta, close to its night scene, steps from the sands, and skirting upscale Beachwalk mall, with its 200 shops. Absorb Kuta Beach views from the hotel’s beautiful infinity pool or indulge in afternoon teas featuring tea-inspired cocktails, sweet bites, and savoury nibbles at The Lounge. Open into the early hours, long after you’ve watched the sun set over the ocean through its huge open doors, so it’s a popular place to return after enjoying the rooftop terrace and ‘100 pasta’ menu at all-Italian Bene.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Bicycle Rental
  • Restaurant

Where is it

Right beside Beachwalk in the heart of Kuta, a popular upscale mall with entertainment and more than 200 shops. Transfer time from Bali Airport: 20 minutes.

Hotel information

203 rooms and suites. All with balcony or terrace, floor-to-ceiling windows, TV, media hub connecting to iPods and laptops, WiFi, telephone, refreshment centre, bottled water (replenished daily or on request), rain shower and deep-soaking tub, safe and hairdryer. Deluxe Rooms reflect warm, contemporary elegance with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Deluxe Ocean View have partial ocean or garden views, with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Deluxe Ocean Front Rooms have unobstructed ocean views, with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Deluxe Ocean Facing Rooms are right at the heart of the resort with serene garden and ocean views, with 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

Ocean View Suites have a living area with plush sofa, 42” flat-screen TV, DVD player, dining area, and ocean views. Each suite has 1 king-size bed, sleeping maximum 2 adults and 1 child.

Ocean Front Suites have a master bedroom, living area with plush sofa, 42” flat-screen TV, DVD player, fresh fruit (replenished daily) and a large balcony with unparalleled ocean views. Each suite has 1 king-size bed or 1 double bed, sleeping maximum 2 adults and 1 child.

2 restaurants including; Feast Restaurant (International with Market Brunch, buffets, and live cooking stations) and Bene Italian Kitchen (Italian, open for lunch and dinner). The Lounge (bar menu, ocean view, ‘Paired’ small plates, wines and beers, and ‘Fashion A to Tea’ afternoon teas). Chef’s Kitchen Table dining experience*. Infinity swimming pool. Gardens with social courtyard sunbathing spots. Shine for Sheraton™ Spa*. Sheraton Fitness®. Bicycle hire*. Cooking classes* (for adults and children). Play@Sheraton Kids’ Club (with playground, computer stations and PS3, 42” TV with International channels and DVDs, WiFi, books, and outdoor sandpit and wet play area). Complimentary WiFi. Link@Sheraton computers.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (995)
  • Very good (493)
  • Average (160)
  • Poor (41)
  • Terrible (43)
Image of the Tripadvisor rating Nice resort..lovely staff but too pricey for what you get...

May 14, 2019 Nel659 Sydney, Australia

Really nice newish hotel which is directly across the road from the beach ..the problem is the design of the building is like a maze so if you have issues with sense of direction it will take you a long time to get back to your room. I spent some time getting my electrical cables and hot water fixed in my room which is not really what you expect… Read more
Really nice newish hotel which is directly across the road from the beach ..the problem is the design of the building is like a maze so if you have issues with sense of direction it will take you a long time to get back to your room. I spent some time getting my electrical cables and hot water fixed in my room which is not really what you expect to be doing when staying at a 5 star resort. The buffet was ok. The room was a garden apartment on the lower floors which is not the best from a security perspective. I was told on arrival that there were no deluxe rooms on the higher levels despite requesting a higher level in my inital accomodation request. Nice staff and nice bar and restaurant area but it seems overpriced for what you get...the complimentary hand lotion is nice though..😀. Read less
Image of the Tripadvisor rating Marriot never failed

May 10, 2019 ChelikIsmu Lodtunduh, Indonesia

Good location next to Kuta Beach, shopping mall next door. Good design, elevated from ground level so you are on higher level, sunset view was great always good near beaches. They have garden and pool as well. The service at this hotel is flawless! The team are friendly, always eager to help and always smiling, warm and welcoming - it’s a real… Read more
Good location next to Kuta Beach, shopping mall next door. Good design, elevated from ground level so you are on higher level, sunset view was great always good near beaches. They have garden and pool as well. The service at this hotel is flawless! The team are friendly, always eager to help and always smiling, warm and welcoming - it’s a real pleasure to stay here! The rooms are modern, clean and full of amenities. - great place! But the access need more attention here, we have to goin to Shooping mall 1st to go to the hotel, due to they have same area on parking lot. No direct access go to the hotel as well. Read less
Image of the Tripadvisor rating Excellent service

May 10, 2019 Maxtriple6 Perth, Australia

Was nice stay in this hotel, i stay for 2 days. Nice view and all staff so friendly. Especially at lounge, when im sitting there nice sunset view and thanks to faical for serve me well and being nice. And for the staff from feast restaurant also im forget her name. It was my best experience for stay. I will comeback soon. :)
Image of the Tripadvisor rating Great location

May 10, 2019 ivonec998 Bandung, Indonesia

We stayed here for 5 nites. Overall is good. we like our room. The room attendants named surya and herdian has made our little boy so happy. He made a plush toy out from the towel. It really made his day.., thanks a lot to them. The receptions were not so good nor friendly at all. We have been flying the whole nite and they didnt help at all. No… Read more
We stayed here for 5 nites. Overall is good. we like our room. The room attendants named surya and herdian has made our little boy so happy. He made a plush toy out from the towel. It really made his day.., thanks a lot to them. The receptions were not so good nor friendly at all. We have been flying the whole nite and they didnt help at all. No sympathy. Worse experience when we checked out. My husband told them that we are gonna checked out. They asked him to wait. So he took a seat while the reception is empty. And then one couple just burst in to their table and they just served them. My husband still wait and being patient. After they served the couple, another guy came into their desk and they again Served him right away!! What the hell??? We are going to pay! And why do we deserve this? We didnt stay there for free! In fact we spent a lot in their bar, room service, spa, etc! Beside that very bad experience, one staff named puspita is trying so hard to please plenty of guests there. She is a trainee who is studying in elizabeth international. She served better than their own staffs! We met her everyday in the bar. She served us because the real staffs Were busy with the briefing... truly ridiculous. They ignored the customer and let this girl who lack of knowledge as a barista to make our drinks... which came good... fortunately; despite we gave her some input about the need to put the lime on my gin tonic! Anyway, Puspita Yani has made our stay in sheraton as the memorable one Read less
Image of the Tripadvisor rating Excellent service

May 6, 2019 tresharin Pretoria, South Africa

We stayed 3 nights at Sheraton Bali Kuta Resort. We were very happy with our upgraded suites and the excellent service. After we had checked out we received an email from the hotel to say they found one of our belongings in the room and offered to ship to our home or keep it safe until we could fetch it. Very impressed with the high level of… Read more
We stayed 3 nights at Sheraton Bali Kuta Resort. We were very happy with our upgraded suites and the excellent service. After we had checked out we received an email from the hotel to say they found one of our belongings in the room and offered to ship to our home or keep it safe until we could fetch it. Very impressed with the high level of service and the honesty. Thank you to the wonderful staff. Mr & Mrs Raman & Family South Africa Read less