Sheraton Senggigi Beach Resort

Mataram, Bali

The hotel

Every inch of Sheraton Senggigi Beach Resort has been designed to delight: the grand lobby with its soaring vaulted ceiling, the beachfront spa treatments, the menu of rooms and suites, the incredible lagoon pool with its unique water slide, stone detailing and cone sculptures that become torches by night. But it’s also very much part of its surroundings, with local life a walk away, conservation activities including turtle releases, and a setting along laid-back Senggigi Beach. The dining delights too, whether you’re kicking back with bar snacks while watching the ocean waves roll onto the sands at Senja Lounge and Dine; dining on steaks and seafood by the torchlight pool at Bawang Putih; trying Indonesian dishes at the indoor-outdoor Kebun Anggrek; or indulging in private dining in a beach berugak hut.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Children's Pool
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Restaurant

Where is it

On Senggigi Beach, within a walk of the town’s shops, restaurants and bars. Transfer time from Lombok Airport: 1 hour 15 minutes.

Hotel information

154 rooms and suites. All with private balcony or patio, air-conditioning, flat screen TV with satellite channels and in-room movies, DVD/CD player, WiFi, mini-bar*, tea/coffee maker, safe, iron and board, bathrobes and slippers. Superior Rooms are well appinted and offer 38 sq meters of space.

Deluxe Ocean Room boasts view of Lombok Strait and Senggigi sunset.

Executive Suite boasts spectacular view, separate parlour and bedroom.

Grand Suite boasts spectacular view, separate living room, dining area, and bedroom.

Beachfront Villa has direct access to the beach, with lovely ocean views, has a private pool, a berugak hut, manicured gardens and 2 bedrooms.

4 outlets including: Bawang Putih Restaurant (poolside dining, open for lunch and dinner), Kebun Anggrek Restaurant (open for breakfast), Senja Lounge and Dine (beachfront restaurant, open for lunch and dinner) and Putri Duyung Pool Bar. Lagoon pool with water slide. Kids' pool. Laguna Beach Spa*. Sheraton Fitness®. Tennis court. Kids playground. Dive centre and water sports*. Live entertainment. Concierge. Laundry/dry-cleaning services*. Complimentary WiFi. Lobby Workstation. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1035)
  • Very good (811)
  • Average (262)
  • Poor (76)
  • Terrible (49)
Image of the Tripadvisor rating Great stay

Apr 19, 2019 DaveOssy Howden, United Kingdom

We stayed here for five nights and our stay was excellent Room was clean we had a problem with the air on but were moved rooms within 2 hours very efficiently done Pool area is very good Food in restaurant was very good Cocktails in happy hour were very good Spa was very good excellent massage for myself manicure, pedicure and relevant massages… Read more
We stayed here for five nights and our stay was excellent Room was clean we had a problem with the air on but were moved rooms within 2 hours very efficiently done Pool area is very good Food in restaurant was very good Cocktails in happy hour were very good Spa was very good excellent massage for myself manicure, pedicure and relevant massages for wife 38 pounds bargain I would highly recommend this hotel Read less
Image of the Tripadvisor rating Older property which never lost its charm and beauty

Apr 19, 2019 MonicaWehinger Singapore, Singapore

Hands down this property is all about the staff. Perfect training on hospitality with their natural warmth and friendliness. Lombok needs all the tourism help it can get since the Earthquake last year and the mild one this year which caused landslides on the favoured treks of the island. Sheraton was one of those adversely affected sadly... but… Read more
Hands down this property is all about the staff. Perfect training on hospitality with their natural warmth and friendliness. Lombok needs all the tourism help it can get since the Earthquake last year and the mild one this year which caused landslides on the favoured treks of the island. Sheraton was one of those adversely affected sadly... but there is pride here on the island and a persistence to recover well. Best of this place? The spa on the beachfront! Best in Senggigi as per my experience. A little expensive for sure, but they were willing to negotiate with discounts to offer. And the bed... not quite the heavenly beds of Sheraton... but did I sleep like a baby! And my view? To die for!! Thank you Sheraton... I will be back... please remember my favourite room... the one I was in!! Read less
Image of the Tripadvisor rating Rest and Relaxation in Paradise

Apr 18, 2019 SomchaiBKK London

We decided on the Sheraton Lombok after much deliberation and I am so pleased that we stayed here. The staff throughout our stay were professional and friendly. I cannot name them all but Ali the "Tea Bag", Hartono, Ayu, Udin and everyone else you made us feel like family and we welcomed your warmth and friendliness. The pool and location make for… Read more
We decided on the Sheraton Lombok after much deliberation and I am so pleased that we stayed here. The staff throughout our stay were professional and friendly. I cannot name them all but Ali the "Tea Bag", Hartono, Ayu, Udin and everyone else you made us feel like family and we welcomed your warmth and friendliness. The pool and location make for a superb chilled stay. Food is excellent and pricing is very good especially when you add Marriott Bonvoy discounts and happy hours. The Udong Mee Goreng is to die for. The only downside is that the hotel is showing it's age and does need a refurbishment however this may be a few years away as tourist levels to Lombok are still low following the Earthquake but please do not let this put you off. Read less
Image of the Tripadvisor rating ABSOLUTELY HAPPY

Apr 16, 2019 astriana69 Jakarta, Indonesia

I’ve been there for my honeymoon trip, spend 3D2N, so sad with the earthquake last year, but they start to rebuilding their tourism and environment around. The resort itself so gorgeous, the staff very pleasant specially at front office, Pak Putu assisted us for check in, and met him the day after..surprisingly he approached us during our last… Read more
I’ve been there for my honeymoon trip, spend 3D2N, so sad with the earthquake last year, but they start to rebuilding their tourism and environment around. The resort itself so gorgeous, the staff very pleasant specially at front office, Pak Putu assisted us for check in, and met him the day after..surprisingly he approached us during our last dinner at the resort. And say goodbye because he will not around at the day we’re checking out. The pool & spa were very nice, restaurant for bfast were good, and dinner place as well.. A bit input for the staff at the restaurant for dinner (forgot the name of the restaurant), maybe they are trainees, a bit lack of knowledge of the surroundings..however it covered with other staffs.. Last but not least, i hope lombok & sheraton specially..will be back on track for one of most favorite tourism destination in Indonesia👍🏻👍🏻 Read less
Image of the Tripadvisor rating Value for money

Apr 12, 2019 annasilsj Jakarta, Indonesia

Stayed 3 nights here. Great hospitality. Lush tropical garden and pool. Special shout out to Pak Mansyur in making sure I get my carrot-cucumber-ginger fresh juice every morning and Ibu Ely for the foot massage. The sauna was closed, and not too keen with their coffee. Pastries isn’t special and need reinventing. Please keep housekeeping station… Read more
Stayed 3 nights here. Great hospitality. Lush tropical garden and pool. Special shout out to Pak Mansyur in making sure I get my carrot-cucumber-ginger fresh juice every morning and Ibu Ely for the foot massage. The sauna was closed, and not too keen with their coffee. Pastries isn’t special and need reinventing. Please keep housekeeping station door closed at all times, piles of dirty linens and cleaning utensils isn’t pretty to see. My room’s AC is quite noisy at night, need to be checked. Thanks for great vacation! Read less