The Laguna a Luxury Collection Resort and Spa

Nusa Dua, Bali

The hotel

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Golf
  • Tennis
  • Restaurant
  • Scuba Diving

Where is it

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel information

287 rooms. All rooms have balcony/terrace, air-conditioning, flatscreen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu. 

Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 3 adults or 2 adults and 1 child.

Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults.

Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.

Banyubiru (Pan-Asian and International cuisines), Arwana, (beachfront with fresh, live seafood, oyster and sushi bars). A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside KulKul Bar, Cascade Garden Lounge and Sapphire Lagoon Bar. 7 swimming pools and swimming lagoons. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. 24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

No check out allowed on 31 Dec-1 Jan.

*Denotes local charge.

Rates include the following benefits:

  • Daily buffet breakfast
  • 24-hour Butler Service on call
  • Unpacking and packing of luggage service (on request) by Butler
  • Complimentary two pieces of light pressing service by Butler per day per person
  • Refreshing chilled welcome drink and cold towel upon guest arrival
  • Selection of tropical fresh fruits upon guest arrival
  • Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
  • 24-hour freshly brewed tea/coffee served by the Butler
  • Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
  • Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3116)
  • Very good (853)
  • Average (274)
  • Poor (91)
  • Terrible (67)
Image of the Tripadvisor rating Best Value Luxury Hotel in Nusa Dua

Apr 11, 2021 liz_herbert Denpasar, Indonesia

It was a short trip with my family, we were staying at the 2 bedroom villa and it was incredible. The property is huge! Two large ensuite bedrooms with lovely living and dining areas, of course a private pool and beautiful garden, perfect for family. It has a room for nanny, kitchen and villa butler. It was a very good decision; peaceful and… Read more
It was a short trip with my family, we were staying at the 2 bedroom villa and it was incredible. The property is huge! Two large ensuite bedrooms with lovely living and dining areas, of course a private pool and beautiful garden, perfect for family. It has a room for nanny, kitchen and villa butler. It was a very good decision; peaceful and secluded, a great place to celebrate my son’s 21st birthday. Not only luxury facilities, the excellent service of the staff in every segment of The Laguna Hotel is just incredible.
Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff, also Bapak Suardhana and Bapak Dhita who took care of us the whole stay.
I just wanted to let you know how much we appreciate everything that you personally and your staff did for us. Thanks Ibu Mika and Ruruh who helped us with great offer, arranging birthday surprise perfectly, I cannot thank you enough.

Thank you very much again for such outstanding service and see you soon. Read less
Image of the Tripadvisor rating Excellent

Mar 27, 2021 djembetycoon Ubud, Indonesia

Spent 10 days in a I bed Villa. Private own pool and very large. Big garden Living room and maids quarters. Very well maintained and efficient Buttler services . Left early in mornings for golf and rooms service always delivered my breakfast on time. Yes its very close to Bali National Golf Course. Highlights walking the beach path at least 5… Read more
Spent 10 days in a I bed Villa. Private own pool and very large. Big garden Living room and maids quarters. Very well maintained and efficient Buttler services . Left early in mornings for golf and rooms service always delivered my breakfast on time. Yes its very close to Bali National Golf Course. Highlights walking the beach path at least 5 kilos long in front of the beach and all hotels. Any water sports you desire. So many hotels also easy to try many dinning or Bar experiences. For me most were spent in arwana Restaurant. Excellent food and service. Great stay and highly recommend !!! Read less
Image of the Tripadvisor rating Amazing Birthday Weekend

Feb 14, 2021 Terry O Bali, Indonesia

My wife held a surprise birthday party at The Laguna for me. The hotel was super helpful in arranging everything. It was an amazing couple of days. The staff was super helpful. The settings of the hotel is amazing. The hotel is in great shape even during the covid time. The swimming pools, tennis courts, ping pong table, beach… Read more
My wife held a surprise birthday party at The Laguna for me. The hotel was super helpful in arranging everything. It was an amazing couple of days. The staff was super helpful. The settings of the hotel is amazing. The hotel is in great shape even during the covid time. The swimming pools, tennis courts, ping pong table, beach activities are all open. The restaurant has great food. We had a group of families stay with kids and our kids had the absolute best weekend. This is a beautiful resort on an amazing stretch of white sand beach with calm water. Highly recommend spending a few days at The Laguana. Read less
Image of the Tripadvisor rating Best Hotel in Bali

Jan 31, 2021 Ekaterina_K_2021J

My absolutely (!!!) favourite hotel in Bali! I stayed at Laguna before and during the pandemic, and the service and quality are just as superb as they have always been!! If you happen to live in Bali or Indonesia, this is your perfect treat, even if just for a night, and if you come from abroad, plan most of you time here and do day trips to… Read more
My absolutely (!!!) favourite hotel in Bali! I stayed at Laguna before and during the pandemic, and the service and quality are just as superb as they have always been!! If you happen to live in Bali or Indonesia, this is your perfect treat, even if just for a night, and if you come from abroad, plan most of you time here and do day trips to explore Bali's culture - Beach: Laguna has the best beach in Nusa Dua with almost no waves and wind, protected by a reef; and you can do wonderful walks along the beach; there is also a surf school down the beach (not from Laguna though), they'll take you further out and I've seen folks surfing! - Spa: the best on the Island, and trust me, I tried a lot of Spas!! Hotel and non-hotel ones across the island; I really recommend the Shiatsu (no oil, great if you have sensible skin) and Balinese (great to deeply relax your muscles) full body massage, opt for 90 min - Food: Arwana restaurant is superb; breakfast is a la carte and very very tasty, and the lunch / dinner Indonesian menu is very authentic (and spicy!) and sooo good! Bonus: room service was just as good as dining at the restaurant, and you can have your 'finger licking good' moment without anyone observing you; also love their Kulkul bar drinks selection and if you are going non-alcoholic try their chilled young coconuts - Activities: Every day there is something happening, especially nice if you are with kids; and even though the pandemic reduced the number of interested people, activities are still offered! - Gym: very nice, well equipped gym with machines and weights and lots of space and a personal trainer to help you get started - Safety during the pandemic: this last trip during the pandemic, I travelled all around Bali from south to north to west and east and back south - Laguna has one of the best safety protocols I have encountered: masks, disinfection and temperature checks come across as natural, physical distancing is practiced in a way that you don't even notice (no ugly red crosses but simply more space between tables and chairs) - I felt 100% safe and well taken care of - Service: one more comment about the service and the staff - they are simply amazing!! Any of my requests, no matter how special and 'strange' - the team helped me with everything! Topping up my local Simcard, helping me organise a PCR test before leaving Bali back home, special request spa and breakfast and so much more, I was blown away by the team - Excursions: I know Laguna offers excursions around the island, just ask the front office! I have not done any as I knew Bali already, but you absolutely should if it's your first time! Read less
Image of the Tripadvisor rating Nusa Dua's hidden gem

Jan 14, 2021 TravellingMong Jakarta, Indonesia

After nearly a year of staying put, a lot of planning went into this Bali trip and the Laguna fulfilled our every wish and need. Wanting to have a private space during this 'New Normal', we opted for the 2 bedroom villa with a private pool and what a good choice it was. All the luxuries of a villa with the full service of a 5 star hotel, the best… Read more
After nearly a year of staying put, a lot of planning went into this Bali trip and the Laguna fulfilled our every wish and need. Wanting to have a private space during this 'New Normal', we opted for the 2 bedroom villa with a private pool and what a good choice it was. All the luxuries of a villa with the full service of a 5 star hotel, the best of both worlds. Not to mention that the whole villa occupies no less than 850m2. All the facilities were in excellent condition and running well despite the slump in travel. From the air conditioners (often an issue for us) to the water and grounds, all were kept in top shape. Restaurants were running with adjusted schedules and pool/beach area well maintained. But what sets the Laguna apart is the people. Special mention on the attention to detail and no request that is not possible. From pak Heru who only because we were talking about my favourite local cake, brought us packets of klepon to our villa to the villa butler who filled our rented giant floaties without being asked (no easy task, they were huge). All gave their best service with what we felt what genuine warmth. Thank you pak Anton and bu Nizelania. Though Bali is suffering without its tourists, the Laguna team made us hopeful that Bali will rise again and the Laguna should be on their wishlist. Read less