The Laguna a Luxury Collection Resort and Spa

Nusa Dua, Bali

The hotel

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Golf
  • Tennis
  • Restaurant
  • Scuba Diving

Where is it

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel information

287 rooms. All rooms have balcony/terrace, air-conditioning, flatscreen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu. 

Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 3 adults or 2 adults and 1 child.

Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults.

Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.

Banyubiru (Pan-Asian and International cuisines), Arwana, (beachfront with fresh, live seafood, oyster and sushi bars). A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside KulKul Bar, Cascade Garden Lounge and Sapphire Lagoon Bar. 7 swimming pools and swimming lagoons. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. 24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

No check out allowed on 31 Dec-1 Jan.

*Denotes local charge.

Rates include the following benefits:

  • Daily buffet breakfast
  • 24-hour Butler Service on call
  • Unpacking and packing of luggage service (on request) by Butler
  • Complimentary two pieces of light pressing service by Butler per day per person
  • Refreshing chilled welcome drink and cold towel upon guest arrival
  • Selection of tropical fresh fruits upon guest arrival
  • Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
  • 24-hour freshly brewed tea/coffee served by the Butler
  • Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
  • Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3110)
  • Very good (853)
  • Average (274)
  • Poor (91)
  • Terrible (67)
Image of the Tripadvisor rating Nusa Dua's hidden gem

Jan 14, 2021 TravellingMong Jakarta, Indonesia

After nearly a year of staying put, a lot of planning went into this Bali trip and the Laguna fulfilled our every wish and need. Wanting to have a private space during this 'New Normal', we opted for the 2 bedroom villa with a private pool and what a good choice it was. All the luxuries of a villa with the full service of a 5 star hotel, the best… Read more
After nearly a year of staying put, a lot of planning went into this Bali trip and the Laguna fulfilled our every wish and need. Wanting to have a private space during this 'New Normal', we opted for the 2 bedroom villa with a private pool and what a good choice it was. All the luxuries of a villa with the full service of a 5 star hotel, the best of both worlds. Not to mention that the whole villa occupies no less than 850m2. All the facilities were in excellent condition and running well despite the slump in travel. From the air conditioners (often an issue for us) to the water and grounds, all were kept in top shape. Restaurants were running with adjusted schedules and pool/beach area well maintained. But what sets the Laguna apart is the people. Special mention on the attention to detail and no request that is not possible. From pak Heru who only because we were talking about my favourite local cake, brought us packets of klepon to our villa to the villa butler who filled our rented giant floaties without being asked (no easy task, they were huge). All gave their best service with what we felt what genuine warmth. Thank you pak Anton and bu Nizelania. Though Bali is suffering without its tourists, the Laguna team made us hopeful that Bali will rise again and the Laguna should be on their wishlist. Read less
Image of the Tripadvisor rating Amazing experience!!

Dec 30, 2020 Jody2405 Jakarta, Indonesia

9 people in our group were staying at the Laguna for 3 nights and every single one of us loved it. The hotel itself was very nice, was maintained very well eventhough occupancy was very low due to pandemic, but the service was best ever in my experienced. Everyone in the hotel and especially restaurant was very friendly and remembers you, they… Read more
9 people in our group were staying at the Laguna for 3 nights and every single one of us loved it. The hotel itself was very nice, was maintained very well eventhough occupancy was very low due to pandemic, but the service was best ever in my experienced. Everyone in the hotel and especially restaurant was very friendly and remembers you, they wouldn’t say no to any extra request. One nite my 5 years old son was making a fuss about finishing his dinner, a waiter noticed and offered him an ice cream if he can finish his meal, which he did really fast. Thank you everyone at the Laguna, you’ve made our holiday extra special. Read less
Image of the Tripadvisor rating Great hotel and services

Dec 27, 2020 sambF3203FG

We have great experience with the hotel hospitality. The room is big, clean and neat, and the services is awesome. The checkin and check out process was easy and they have a big parking lot. And the beach, is very clean. Thanks Laguna team.
Image of the Tripadvisor rating Top notch experience on Nusa Dua beach

Dec 27, 2020 Aaron H Virginia

The Laguna is one of Nusa Dua's top properties, bar none. The staff are kind, thoughtful, and professional. The recreation staff took care of all of our needs, and they always inquired about our well being and how we were enjoying ourselves. The restaurant service was curtailed due to COVID, but the hotel managed an excellent modified breakfast… Read more
The Laguna is one of Nusa Dua's top properties, bar none. The staff are kind, thoughtful, and professional. The recreation staff took care of all of our needs, and they always inquired about our well being and how we were enjoying ourselves. The restaurant service was curtailed due to COVID, but the hotel managed an excellent modified breakfast sitting with proper physical distancing measures. The Arwana dinner service is fantastic, and there are many snacks and lunch items available pool side or in a beach cabana. The hotel graciously recognizes Marriott Bonvoy members, and we received an excellent room upgrade on an upper floor with an executive suite connecting to a standard room -- which gave us something like a two bedroom suite. I can't say enough kind things about the great people working there - fantastic! It was a great holiday! Read less
Image of the Tripadvisor rating Amazeballs !!!

Dec 1, 2020 kengibransuardi

I really have no words to describe how memorable my stay at The Laguna even before i stay. Let's talk about from my pre-arrival experience how curious, anttentive and toughtful of Ms. Meli dug out information about what i need during my stay, she also actually the one who reminds me "what's my occasion for my stay?" If she was not asking about it,… Read more
I really have no words to describe how memorable my stay at The Laguna even before i stay. Let's talk about from my pre-arrival experience how curious, anttentive and toughtful of Ms. Meli dug out information about what i need during my stay, she also actually the one who reminds me "what's my occasion for my stay?" If she was not asking about it, i will definitely forgot to gave a little surprise for my partner. I wish i can personally say thank you directly to her. I was amazed with the resort, very secluded yet extremely humongous. The reception, Mr. Eddy is very courteous and he allowed me to have late check out until 4PM (more than i expected) and upgraded the room. We were escorted to the room by the lovely Mr. Maha. He was expaling about the resort very detail. We were doing a lot of fun activities at The Laguna such as cycling around the bay, swimming on the beach and in the pool. I forgot to mention how attentive the pool attendant (sorry i forgot his name) who keep giving us fresh towels as we moving from one pool to another 😅😅😅. Breakfast experience was OK, to be honest i was a bit annoyed with the chicken or turkey or i don't know what the name of the animal is who keep stealing our food since we were having breakfast outside by the beach 😂😂😂. Overall, i was amazed by their top notch quality of service. A lot of hotels and resorts in Bali with their hypnotizing properties, but their service that's what makes me want to stay at The Laguna again. See you again !!! Read less