Maya Ubud Resort & Spa

Don’t get me wrong, the hotel is pretty good, however certain things make it feel as if it’s truly lacking the five star experience. 1) rooms (we stayed in a corner studio), not bad rooms but are already slightly ageing. The beds were great, but rooms could do with fresh paint and updated bathrooms. 2) staying at the peak season with a corner studio is already $500 usd per night, the hotel thought it’s the best time to do renovations underneath the rooms. When I called reception to say it’s not okay to do loud construction at 7:45am that in turn woke us up, they said they will fix it. At 8:30 nothing happened and I went physically to reception, the response was “yes sir, and we asked them to stop”. Even though I had said that they did not stop...seems they didn’t really care. 3) awesome spa, with fantastic treatments and massages ! 4) breakfast buffet could be a bit better (bigger selection of juices and other dishes maybe). Read less

This is place is truly magical! We had an amazing time staying at this resort. It is huge and has stunning scenery everywhere you look. The rooms are very clean and nicely designed and the food was great. The spa treatment was out of this world! The ladies were extremely professional and very friendly, ensuring we had a heavenly experience from beginning to the end. The flower bath had an amazing view and the entire atmosphere was pure bliss! Highly recommend this resort as it encompasses probably the best of what Ubud itself represents. Would happily come back again! Read less

Gorgeous property with well maintained gardens. Good sized room. Super friendly staff. Infinity pools are amazing with pretty spa. Great breakfast and bar options. Amazing activities from yoga to afternoon tea to shuttle to town all complimentary. Very clean. Could improve their attention to detail for number of people sharing a room e.g. an extra mug and tea coffee distribution Read less

This has to be amongst the top 3 of my favorite resort stays. We spent 3 days at Maya Ubud as the 2nd part of an 8 day Bali vacation. ( the first 5 spent at a beach resort ). We chose Maya Ubud Resort and Spa for its location in a typical forest setting surrounded by rice plantations as we wanted to experience nature and the freshness of a lush environment. It was difficult making a choice as there are so many beautiful boutique and unique hotels in the Ubud area but Maya was perfect.The hotel and grounds are beautiful with a contemporary Balinese design enhancing the tastefullness and luxury as well as the natural and green setting. The resort has deluxe rooms in the main building and stand alone villas but most of these were under renovation during December and will be for a few months .Our Deluxe room was however very comfortable,spacious,new and modern with walkout access to the restaurants and ampitheatre . Apart from a bit of drilling sounds the renovations were so discrete and didnt interfere with our experience .There are 2 infinity pools as well as a modern state of the art Gym and wellness centre where yoga is offered daily amongst other activities such as rice field walks and mountain bike tours.There is a river flowing through the property along which guests can walk down to the River cafe at the spa and jungle infinity pool. A pathway and elevator also takes one down to the spa area and there is a lovely wooden deck pathway along the river. This was our favorite part of the resort and we languished at the poolside amongst tall trees some growing down into the valley ,bubbling brooks and the sounds of numerous forest creatures.It was like Eden. The spa comprised of individual rooms overlooking the river and is a must do .Buggy carts are available to take guests from Lobby to spa area. The restaurants are open and airy serving a healthy breakfast and a la carte menus for Lunch and dinner as well as complimentary tea and treats every afternoon .I must mention Hathirri and Packu for their very good service daily at the restaurants. Food presentation and taste was excellent. Shuttle service runs throughout the day into the main market,arts and craft streets and restaurant area of Ubud which is 7 minutes away and so convenient. Miss the bus ...and there are numerous taxis available to drive you back to Maya Resort . The staff were so friendly and on Christmas eve a choir sang carols as guests were entertained in the main Bar lounge with drinks and treats . The entire ambience of this resort was one of peace,nature ,relaxation and luxury.We wish we could have stayed longer . My only regret was that we could not get to see nor upgrade to a villa due to the renovations but the deluxe rooms were very spacious and comfortable with state of the art finishes. I will highly recommend Maya Ubud resort and Spa. Read less

We stayed here on the last leg of a three centre holiday. We had already experienced the hospitality and kindness of the people of Bali and Lombok but nothing surpasses the friendliness and warmth of the staff at this hotel. This is pure luxury, there is nothing to much trouble for them. From the reception staff all the way to the trainees that are learning the trade, everyone has a smile for you. The hotel is around five minutes from the centre of Ubud and is easily reached by the hotel shuttle bus. Plenty of bars and restaurants there. The hotel itself is set in beautiful grounds with lots of nature trails, waterfalls and river. I wouldn’t hesitate to come here again, it is perfection. Read less