Berjaya Times Square Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Towering majestically over the skyline of Kuala Lumpur and within walking distance of the monorail, the Berjaya Times Square Hotel, is surrounded by so many things to do! A hub of entertainment and shopping, it is the perfect location to embark on a city adventure. The Berjaya Shopping Mall has an indoor theme park, a 9-screen cinema complex, a bowling alley and 900 shopping outlets. Hungry? Try and choose between 60 cafés and restaurants. The hotel itself is none to shabby with facilities either. Fitness is key here and you’ll find a fitness centre, with steam and sauna rooms, but also two squash courts. To admire the views over the city, try eating at either the Big Apple restaurant or Samplings on the Fourteen. Big Apple offers all-day dining, whereas Samplings is a treat for those looking for a fine dining establishment, with a selection of vintage wines. A hub of entertainment and shopping, this all-suite hotel bringing new meaning to the term ‘urban living’. Full-length windows in your room will give you an excellent view of the capital of Malaysia during the day, and make for a glitzy lightshow at night as you tuck yourself into your comfortable bed.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Children’s Playground
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in the heart of the city's main shopping and nightlife district, overflowing with restaurants and shopping malls and part of the Berjaya Times Square Shopping Mall with its very own indoor theme park. Transfer time from Kuala Lumpur Airport: 45 minutes.

Hotel information

650 suites on 27 floors with lifts. All with air-conditioning, TV, complimentary WiFi, in-room entertainment system, telephone, mini-fridge, tea/coffee-making facilities, laptop size safe, hairdryer, daybed, separate shower and bath. Studios with 1 king-size bed sleeping maximum 2 adults.

Half Board option: available at a supplement. 

Superior Rooms are larger than Studios, sleeping maximum 3 adults or 2 adults and 1 child.

2-Bedroom Deluxe Rooms, with separate living area sleeping maximum 4 adults or 2 adults and 2 children.

Premier Studio Suites have a writing desk and sleep maximum 3 adults or 2 adults and 1 child.

Premier Superior Suites are larger than the Premier Studio and sleep maximum 3 adults and 1 child.

2-Bedroom Suites are larger than Superior suites and have a separate living area, sleeping maximum 4 adults and 2 children.

Club Premier Rooms are also available with access to the Club Lounge and the following benefits:

  • Personalised check-in/check-out at Club Lounge, Level 14
  • Complimentary breakfast
  • Complimentary evening cocktails
  • All day free flow coffee/tea, juices and soft drinks
  • Daily turndown service with Chef's special treats
  • Complimentary local calls
  • Complimentary WIFI access in guest rooms and all public areas of the hotel

Big Apple Restaurant (American and Asian cuisine for breakfast, lunch and dinner), Samplings on the Fourteen Restaurant (fine dining cuisine for dinner). Broadway Lounge (snacks and with live evening entertainment). Poolside Gazebo (light snacks). Outdoor swimming pool. Bunga Raya Spa*. Fitness centre with sauna and steam room. 2 squash courts. Kids' playground. Babysitting*. 24-hour room service*. Laundry service*. Complimentary WiFi Internet access in all rooms and public areas. ATM.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (865)
  • Very good (1048)
  • Average (542)
  • Poor (204)
  • Terrible (235)
Image of the Tripadvisor rating Great location, rundown room

Jul 20, 2019 isabelle_pearl George Town, Malaysia

Located near shopping malls, easy access to food. I was initially given a room at East Tower, which feels more like outside of the hotel premise. East Tower is far from main lobby. The lift to the room takes forever to arrive, to the extent that I felt none of them was working. The room has odd layout, and bathroom was without bath mat. I asked to… Read more
Located near shopping malls, easy access to food. I was initially given a room at East Tower, which feels more like outside of the hotel premise. East Tower is far from main lobby. The lift to the room takes forever to arrive, to the extent that I felt none of them was working. The room has odd layout, and bathroom was without bath mat. I asked to change to another room at the other tower. Room looks old, one of the lights was not working. However, it was fixed without me asking for it. Breakfast was good. Read less
Image of the Tripadvisor rating Atrocious

Jul 17, 2019 gaurav g

I was shocked to see how come this hotel was under 5 star category. For sake of room service,neither towels , nor the drinking cups, neither room cleaning, or accessories replenished. Keys didn't usually work, always need to rectify from reception No resolution on phone , even in hours. Images attached are post housekeeping
Image of the Tripadvisor rating Berjaya Times Square Malaysia

Jul 16, 2019 Sidpid

Upon entering looks amazing, going to the rooms another story. No towels, no extra bed as requested, no kettle, no iron, broken bed, broken chair and hotel works going on! Had to keep on chasing to get things done. Breakfast was excellent with great service. Location was great with good access to the mall. Housekeeping needs a new manager! Front… Read more
Upon entering looks amazing, going to the rooms another story. No towels, no extra bed as requested, no kettle, no iron, broken bed, broken chair and hotel works going on! Had to keep on chasing to get things done. Breakfast was excellent with great service. Location was great with good access to the mall. Housekeeping needs a new manager! Front desk, polite and eager to appease but main management need to keep on top of things. Read less
Image of the Tripadvisor rating Great stay

Jul 14, 2019 Reenarajiv

Lovely hotel situated in the heart of the city. Room was spacious and clean with comfortable bed. Perfect for short or long stay. Berjaya Shooping Mall located directly beneath hotel.my son loved breakfast variety. Lovely staff especially mentioning Mrs syafria afrodita who allowed us to checkout late as per our pickup time,my big thanks to her… Read more
Lovely hotel situated in the heart of the city. Room was spacious and clean with comfortable bed. Perfect for short or long stay. Berjaya Shooping Mall located directly beneath hotel.my son loved breakfast variety. Lovely staff especially mentioning Mrs syafria afrodita who allowed us to checkout late as per our pickup time,my big thanks to her and to all staff's. Read less
Image of the Tripadvisor rating Lovely staying

Jul 13, 2019 sisirdkalita Guwahati, India

This is my second time at BTS. Enjoyed it fully. Special mention of Mary Linn (Sorry for any typo) the front office lady who was excellent. She had allowed us for late check out and made us very comfortable. As i was traveling with my elderly mother and children the late check out facility provided by Mary Linn was an excellent gesture. Don't miss… Read more
This is my second time at BTS. Enjoyed it fully. Special mention of Mary Linn (Sorry for any typo) the front office lady who was excellent. She had allowed us for late check out and made us very comfortable. As i was traveling with my elderly mother and children the late check out facility provided by Mary Linn was an excellent gesture. Don't miss the breakfast. It was more than enough and mouth watering.Looking forward to visit again. Read less