Doubletree Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Rising high in the Kuala Lumpur city landscape, the DoubleTree by Hilton offers upscale accommodation in a great location, close to all attractions. The metro is a short stroll away whisking you to shopping malls galore, world-class restaurants and Chinatown with its vibrant night markets. After a busy day sightseeing, relax by the outdoor saltwater swimming pool, catching the last of the sun’s rays. There’s also a fitness centre for those keen to upkeep their exercise regime and a spa for those who’d prefer an indulgent massage or beauty treatment. For authentic Malaysian cuisine, look no further than Makan Kitchen with its live, interactive show kitchens detailing the journey of raw ingredients from the pan to the plate. There’s also Tosca, situated beside the swimming pool and serving traditional Italian specialities in a warm and inviting atmosphere. Connoisseurs of the grape are in for a treat at Cellar Door, which specialises in wines from around the world or simply unwind in Axis Lounge, watching the world go by over coffee and a delicious slice of cake.

Amenities

  • Bar
  • Spa
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of Kuala Lumpur, a 10-minute walk from the world-famous Petronas Twin Towers and a short taxi ride from shopping mecca, Bukit Bintang. Accessed by covered walkway from the hotel, Ampang Park LRT metro station is 5 minutes away. Transfer time from Kuala Lumpur Airport: 45 minutes.

Hotel information

540 rooms and suites. All with air-conditioning, satellite TV, Citron Honey & Coriander by Crabtree & Evelyn bathroom amenities, rain shower, telephone, high-speed Internet access*, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Guest Rooms have 1 king-size or twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Half Board/Full Board options: available at a supplement.

Deluxe Rooms have spectacular city views, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suites sleeping maximum 3 adults or 2 adults and 2 children.

Tosca (Italian cuisine), Makan Kitchen (Malaysian cuisine), Cellar Door (fine wines), Axis Lounge, The Food Store (deli). Swimming pool. Spa*. 24-hour fitness centre. Complimentary WiFi in lobby. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary scheduled shuttle service to major attractions.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2056)
  • Very good (1434)
  • Average (365)
  • Poor (140)
  • Terrible (93)
Image of the Tripadvisor rating More 3 star hotel accommodation but good location

Jul 21, 2019 tongrachel Hong Kong, China

The location of the hotel is good. Very convenient for business travel. However, the hotel itself and the service is more 3-star rated. When I checked in, the staff keeps joking with another staff. It took me a while to get into the room. There is nothing in the mini bar,. You better pop down to the shopping mall downstairs if you need something… Read more
The location of the hotel is good. Very convenient for business travel. However, the hotel itself and the service is more 3-star rated. When I checked in, the staff keeps joking with another staff. It took me a while to get into the room. There is nothing in the mini bar,. You better pop down to the shopping mall downstairs if you need something except two complimentary water. The buffet service area looks big but the choice is very limited. Sometimes the lidt did not work. Read less
Image of the Tripadvisor rating Excellent Stay and Convenient KL Hotel

Jul 17, 2019 kazm321 Ireland

Just stayed at the Double Tree by Hilton for 3 Nights. The hotel is conveniently located inside the Intermark Shopping Mall where you can find Starbucks, Newsagents, Clothes Shops, Restaurants etc which is very useful. I’d advise Visiting Grandmamas Malaysian Restaurant in the Mall. The food was amazing and great value for money. The bus system… Read more
Just stayed at the Double Tree by Hilton for 3 Nights. The hotel is conveniently located inside the Intermark Shopping Mall where you can find Starbucks, Newsagents, Clothes Shops, Restaurants etc which is very useful. I’d advise Visiting Grandmamas Malaysian Restaurant in the Mall. The food was amazing and great value for money. The bus system seems a bit unreliable and sometimes stops at the hotel stop and sometimes it just carries on despite us flagging it down. Instead we made use of the nearest metro station (Amang Park) which is accessible from the hotel via a pedestrian walking bridge. Go to the Watsons Shop in the Intermark Mall at Hotel to Purchase a Touch and Go Card. This can then be used on all Metro Lines and Buses and avoids needing correct change. Each Metro Ride is Approx 1R. For a 2/3 day trip 25R would be enough to put on your card. Alternatively you can catch a Taxi from outside the Hotel. I’d recommend downloading the Grab app before arriving at KL Airport and use the Grab Taxis to take you from Airport to City. There are official Airport Taxis available but we’re very expensive (130R) and the cashier ordered us a Premium Taxi Instead of a Budget Taxi like we asked for. (Cars at Airport were very old. The Budget cars looked about 20 years old.) Our Purchase was then non refundable and it seems they are just out to scam more money from you so instead take a Grab for Approx 65R. That’s how we returned to the airport. The Hotel Room was very clean and spacious and bottled water replaced daily. The breakfast was ok and had a lot of Malaysian and Western variety of foods so suits all tastes. I’d recommend the hotel for those visiting KL Read less
Image of the Tripadvisor rating Great location

Jul 16, 2019 Sasha_EA Kuala Lumpur, Malaysia

Accidentally book a twin bed and tried to call the reservation to change it to king size bed the moment I book it but couldn’t get a king size and ask for extra charge to get it. It would double the price if I get a king which is not reasonable for a night stay so just took the twin we book. Luckily they’re twin bed is bed enough. Other than… Read more
Accidentally book a twin bed and tried to call the reservation to change it to king size bed the moment I book it but couldn’t get a king size and ask for extra charge to get it. It would double the price if I get a king which is not reasonable for a night stay so just took the twin we book. Luckily they’re twin bed is bed enough. Other than that everything is just fine bell man in front of the mall entrance is very helpful and accommodating. Read less
Image of the Tripadvisor rating All Good

Jul 8, 2019 W4iFun Petaling Jaya, Malaysia

This is my default hotel when I have business in KL area. Room was clean and everything was in order. Check-in was a breeze and service was good. Breakfast was good although we were puzzled why we weren't seated at the members area since we were gold & diamond members. Since it was a busy morning we decided not to bother about it. Location of… Read more
This is my default hotel when I have business in KL area. Room was clean and everything was in order. Check-in was a breeze and service was good. Breakfast was good although we were puzzled why we weren't seated at the members area since we were gold & diamond members. Since it was a busy morning we decided not to bother about it. Location of hotel is conveniently attached to Intermark mall so there is no problems with food, snacks or getting any essentials. Furthermore it's walking distance to an LRT station. Since the hotel is upgrading their lift, we did have some issues with the lift where it would not detect the card and we couldn't access our floor. We just changed lift and it was fine. Overall it was another satisfactory stay. Read less
Image of the Tripadvisor rating Good clean rooms with great staff

Jul 6, 2019 Arshad M

The rooms and toilets were clean and well maintained. The steak from in room menu was great. Generally liked the breakfast and food. The service and housekeeping is also good. The staff is friendly and nice.