Doubletree Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Rising high in the Kuala Lumpur city landscape, the DoubleTree by Hilton offers upscale accommodation in a great location, close to all attractions. The metro is a short stroll away whisking you to shopping malls galore, world-class restaurants and Chinatown with its vibrant night markets. After a busy day sightseeing, relax by the outdoor saltwater swimming pool, catching the last of the sun’s rays. There’s also a fitness centre for those keen to upkeep their exercise regime and a spa for those who’d prefer an indulgent massage or beauty treatment. For authentic Malaysian cuisine, look no further than Makan Kitchen with its live, interactive show kitchens detailing the journey of raw ingredients from the pan to the plate. There’s also Tosca, situated beside the swimming pool and serving traditional Italian specialities in a warm and inviting atmosphere. Connoisseurs of the grape are in for a treat at Cellar Door, which specialises in wines from around the world or simply unwind in Axis Lounge, watching the world go by over coffee and a delicious slice of cake.

Amenities

  • Bar
  • Spa
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of Kuala Lumpur, a 10-minute walk from the world-famous Petronas Twin Towers and a short taxi ride from shopping mecca, Bukit Bintang. Accessed by covered walkway from the hotel, Ampang Park LRT metro station is 5 minutes away. Transfer time from Kuala Lumpur Airport: 45 minutes.

Hotel information

540 rooms and suites. All with air-conditioning, satellite TV, Citron Honey & Coriander by Crabtree & Evelyn bathroom amenities, rain shower, telephone, high-speed Internet access*, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Guest Rooms have 1 king-size or twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Half Board/Full Board options: available at a supplement.

Deluxe Rooms have spectacular city views, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suites sleeping maximum 3 adults or 2 adults and 2 children.

Tosca (Italian cuisine), Makan Kitchen (Malaysian cuisine), Cellar Door (fine wines), Axis Lounge, The Food Store (deli). Swimming pool. Spa*. 24-hour fitness centre. Complimentary WiFi in lobby. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary scheduled shuttle service to major attractions.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2151)
  • Very good (1488)
  • Average (384)
  • Poor (147)
  • Terrible (101)
Image of the Tripadvisor rating Met expectations

Jan 24, 2020 JCLDN London

Stayed at this hotel for 5 nights as we have an office situated close by. Its very convenient and overall we enjoyed our stay here. The exec lounge is nice, plenty of drinks and an ok food selection, also helps that there is a small outside space to enjoy a morning cup of tea and over look the twin towers. The makan restaurant is good with plenty… Read more
Stayed at this hotel for 5 nights as we have an office situated close by. Its very convenient and overall we enjoyed our stay here. The exec lounge is nice, plenty of drinks and an ok food selection, also helps that there is a small outside space to enjoy a morning cup of tea and over look the twin towers. The makan restaurant is good with plenty of choice and always seating available. Pool area nice, not massive but adequate and a pretty decent gym. overall a good experience and we will be back when i work again from the area. Finally the cookies were well appreciated, especially by my daughter! Thanks. Read less
Image of the Tripadvisor rating DoubleTree Hilton - Great becomes Good Because Nobody Escapes The Ravages Of Age

Jan 21, 2020 MikeTow Singapore

This could be my fourth review of this property from the first in 2011, and time sure flies because this once new hotel is now a middle aged dame. On this occasion, a brief Christmas getaway with the family, I booked a King Suite to try out because this property has a strict no-upgrade to a suite for Gold/Diamond members - even if we book the… Read more
This could be my fourth review of this property from the first in 2011, and time sure flies because this once new hotel is now a middle aged dame. On this occasion, a brief Christmas getaway with the family, I booked a King Suite to try out because this property has a strict no-upgrade to a suite for Gold/Diamond members - even if we book the highest category before a Suite. The standard suite was comfortably spaced for a family of 4, about 1.5X the size of a standard room. ( Not 2X ), with a small dedicated living and study space. The connection from bedroom to bathroom had NO DOOR, which was not ideal, but the real deal-breaker for me was a sink which was lined with blackish mold. I requested a room change and was quickly re-assigned a 2nd suite, which had no mold in the sink, but instead, had a significant amount of mold in the stand shower and bathtub! To avoid the hassle of dragging my family to a 2nd room change and looking like a Diva, I decided to keep the room and have my kids supervised during their showers. Not ideal, nor pleasant. Other areas that need attention are the carpets which look like they have never been changed in 10 years, nor have most of the chairs in the executive lounge which have big holes where your backside rests, so the leather sinks right through! Notwithstanding, I must again emphasize that the Executive Floor crew are an exceptional bunch. Everyone in the team is attentive and puts in the effort to remember their guests and always addresses everyone by their names. This crew alone keeps me coming back to this property, but if the dirty bathrooms and other ageing elements are not taken care of, there are now many new hotels in KL that will easily provide clean bathrooms without the stress of hit or miss. Read less
Image of the Tripadvisor rating Good location good service

Jan 18, 2020 bencat123 Chatswood, Australia

Convenient location . On top of a shopping centre so was handy for meals groceries etc . Room was clean and spacious . Delicious buffet breakfast . Club lounge was adequate with a small selection of snacks and drinks from 530 . Staff went out of there way to help us including late check out
Image of the Tripadvisor rating Shame it was only 1 night

Jan 9, 2020 Nadine G Beaudesert, Queensland, Australia

Stayed one night at this hotel, travelling as a a family of 5, we booked two rooms interconnecting. Price was very good and included breakfast for all 5 of us. Check in and out was very easy and all staff involved where very accommodating. The rooms we had on the 17th floor had amazing views of the Petronas Towers. Breakfast is lovely offering… Read more
Stayed one night at this hotel, travelling as a a family of 5, we booked two rooms interconnecting. Price was very good and included breakfast for all 5 of us. Check in and out was very easy and all staff involved where very accommodating. The rooms we had on the 17th floor had amazing views of the Petronas Towers. Breakfast is lovely offering Malaysian, Chinese, Western and Indian very very good coffee. The swimming pool is beautiful sparkling and very clean. The location of this hotel is fantastic only a few minutes walk to Ampang station, maybe a 5-7 min walk to KLCC, the hotel itself is located inside a mall that has everything from haircuts and nails,, restaurants to supermarkets. This hotel was great we were very very happy, have stayed in several other hotel in this area before but this one we will be returning to as was very good value for money. Read less
Image of the Tripadvisor rating Luxurious, well positioned centrally for business or pleasure

Jan 8, 2020 mervspain Playa Flamenca, Spain

This is a large, centrally located modern Hotel (Intermark Mall) with an extensive list of amenities. Very customer orientated, staff are exceptionally friendly and helpful. On arrival the booking in was swift and welcoming . You even receive a chocolate cookie to welcome you. Rooms are spacious and the large king size bed was one of the most… Read more
This is a large, centrally located modern Hotel (Intermark Mall) with an extensive list of amenities. Very customer orientated, staff are exceptionally friendly and helpful. On arrival the booking in was swift and welcoming . You even receive a chocolate cookie to welcome you. Rooms are spacious and the large king size bed was one of the most comfortable I have ever slept in. The purpose for our visit was to break our journey to Australia so we only had 3 days. If we had known how special KL is and the beautiful sights we would have stayed longer. We availed of the spacious outdoor pool and 3 of the restaurants. In the Tosca restaurant by the pool we had anchovy and seafood pizzas costing a reasonable (RM80 x2) washed down by a perfectly chilled bottle of Sauvignon Blanc (RM250) Wine tends to be somewhat pricey in relation to the overall cost (RM400) incl. tip. We also had a morning snack in Paul restaurant in the foyer -2 croque monsieur toasties & coffees -reasonable (RM80 ) incl. tip.The Asian restaurant also provided an enjoyable evening meal & was reasonably priced. The concierge arranged a 4 hour tour of the city with Exotic Asia Holidays Travel & Tours costing (RM180 ).This was superb value because we had our own chauffeur driven luxury car with a very interesting driver called Munty who brought us to all the top sights and provided us with a most interesting dialogue. I would strongly recommend this to anyone visiting as he was able to park nearby each sight and there were very few traffic problems. I would strongly recommend this hotel for its superb amenities and friendliness. Read less