Mandarin Oriental Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

This luxurious hotel offers you the perfect base from which to explore this fascinating city. Take advantage of the numerous recreational facilities on site, or simply relax and enjoy a massage in The Spa! You can sample the hotel's wide range of restaurants from the exclusive and contemporary modern grill restaurant, Mandarin Grill, to the elegant Lai Po Heen which specialises in Cantonese delicacies.

Amenities

  • Bar
  • Spa
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Golf
  • Tennis

Where is it

In downtown Kuala Lumpur, next to the Petronas Twin Towers and the KLCC Park. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

643 rooms. All with air-conditioning, satellite TV, Internet access*, mini-bar*, safe, marble bathrooms with separate shower, hairdryer, iPod docking station, LCD flat-screen TV, DVD player, turn-down service including complimentary mineral water and fruit platter, daily newspaper and tea/coffee-making facilities. Deluxe City View Rooms with classic décor and 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

Half Board option: includes breakfast and dinner.

Full Board option: includes breakfast, lunch and dinner.

Deluxe Park View Rooms are lavishly furnished and feature contemporary artwork, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

Twin Tower View Rooms with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

The cuisine at Mandarin Oriental, Kuala Lumpur is renowned for its innovation and diversity. The hotel has 10 restaurants and bars including; Mandarin Grill (modern grill), Lai Po Heen (Chinese cuisine), Wasabi Bistro (Japanese cuisine), Mosaic (local and International cuisine), AQUA Restaurant & Bar (global tapas, pizzas and cocktails), Lounge on the Park (snacks and afternoon tea), MO Bar (serving drinks and snacks), kyo and ren (cocktails and light bites) and The Mandarin Cake Shop. Infinity edge swimming pool with separate kids' wading pool. The Spa*. Well-equipped fitness centre. Tennis courts with Peter Burwash International coach. Indoor Golf @ MO*. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4661)
  • Very good (1103)
  • Average (273)
  • Poor (103)
  • Terrible (73)
Image of the Tripadvisor rating Beyond my expectations !

Jul 22, 2019 robynn99 Singapore, Singapore

This is our first stay at MO, the standard is beyond our expectations! Although there was a small issue when we'd reached the hotel in the evening, duty manager Rebecca has ironed out the issue and the stay had been a breeze after that. Every staff we met is friendly and helpful, even greet us when they met us in the elevator. Room is clean, beds… Read more
This is our first stay at MO, the standard is beyond our expectations! Although there was a small issue when we'd reached the hotel in the evening, duty manager Rebecca has ironed out the issue and the stay had been a breeze after that. Every staff we met is friendly and helpful, even greet us when they met us in the elevator. Room is clean, beds are comfortable, and the view from our room is fantastic! We had our dinner and breakfast at the hotel , the spread is good and delicious. We had chosen this hotel cos of the proximity to KLCC, and it is really just like a min walk to the shopping mall. KLCC park is just at the door step, my son had a blast at the park! There is a lovely pool too at 3rd floor with outdoor dining area. However, when we requested to have one of the cabanas which was not occupied, the staff told us someone has booked it. And when I'd asked whether I could book it for next day, he told me it is first come first serve! Anyway, I didn't want to argue over this , so we just made do with the pool chairs. The cabana was not occupied until 1 hour later when we were leaving the pool.... this is the only part that i think was not handled well. Nevertheless, MO will still be the choice hotel if we are coming back to stay near KLCC again ! Read less
Image of the Tripadvisor rating Outstanding KL hotel, centrally located with attentive staff

Jul 22, 2019 LukeS1974

From the moment I got out of KL customs a limousine was arranged and I was off to the hotel at very short notice. Nice touch. Check in & check out was seamless - I was very happy with the hospitality of the people in the restaurant - so kind and attentive. However, I was most impressed by a young man called "Sun" who welcomed me and showed me… Read more
From the moment I got out of KL customs a limousine was arranged and I was off to the hotel at very short notice. Nice touch. Check in & check out was seamless - I was very happy with the hospitality of the people in the restaurant - so kind and attentive. However, I was most impressed by a young man called "Sun" who welcomed me and showed me everything I needed to know on arrival to the hotel. He made everything so easy and is a delightful person. The attention to detail from the staff, the quality of the food and facilities made this stay a 5 star experience. Only issue with my stay was the internet was very unstable in their business facility for the 2 days we were in conference. It did not like that we had a VPN and kept kicking us off. That needs to be fixed. Outside of the business center the internet was very good. The business facilities also looked a bit tired and in need of some renovation along with the lifts (too many different surfaces) and entrance to the hotel could do with some modernizing. Apart from that, it was the staff, location and food which set's this place apart from the rest. Read less
Image of the Tripadvisor rating Perfect location to view Petronis Twin Towers

Jul 21, 2019 lovetotravel5256 Christchurch, New Zealand

We chose this hotel because we had stayed in a Mandarin Oriental in Singapore so wanted to experience the same level of service and features of the hotel. We chose a twin towers king club room. This room was on the 26th floor and had a dedicated checkin. So upon arriving you can go to the 24th floor and checkin there. Our room had a lovely king… Read more
We chose this hotel because we had stayed in a Mandarin Oriental in Singapore so wanted to experience the same level of service and features of the hotel. We chose a twin towers king club room. This room was on the 26th floor and had a dedicated checkin. So upon arriving you can go to the 24th floor and checkin there. Our room had a lovely king bed, a beautiful bathroom with bathtub,separate shower and separate toilet areas. The toiletries supplied were plentiful and of great quality. And of course a room with direct views of the towers. It was very beneficial to have a club room because of all the extra benefits. We were able to have 5 items of laundry done for free. I have to say that my husbands white shirts come back super white and so clean. They must have had a light starch - we have never seen these shirts look so good so I have to shout out a big thanks to the laundry team - you rock ! And then there was the club room , with its breakfast , afternoon teas, and the wine in the evening. We sat in the club and had a meal and wine and watched the sun set from the 24th floor. I have to say that the service from everyone in the hotel was just wonderful. Very attentive and exceptional service from everyone. This hotel is located a quick walk to the towers and also beside a big mall. The area is lovely to walk around. We will be back and I’ll be sticking to the Mandarin Oriental Group for our hotel stays. Thank you for a memorable stay. Read less
Image of the Tripadvisor rating Wonderful experience to stay in MO KL

Jul 20, 2019 佳駿 江

Thank you all for the hospitality. Good location, close to Suria KLCC, KCC park and Marini's on 57. Delicious breakfast. The staffs were nice and recommended some nice restaurants for us. We look forward to next stay with you.
Image of the Tripadvisor rating truly luxourious experience every time

Jul 19, 2019 marimyoffice Munich, Germany

I had stayed here in the past with my family occassionally for the holiday so had some family momories there, but have not been back to Malaysia very long. Came back to KL last summer to see friends, and stayed in Mandarin again and it was so gorgeous. So decided to come back for holiday this year! Truely attention to detail institution, e.g.… Read more
I had stayed here in the past with my family occassionally for the holiday so had some family momories there, but have not been back to Malaysia very long. Came back to KL last summer to see friends, and stayed in Mandarin again and it was so gorgeous. So decided to come back for holiday this year! Truely attention to detail institution, e.g. gorgeous breakfast, relaxing and elegant pool side Acua, extremely nice service. Last but not least, I have to mention our house keeping person Noyon. Water was filled every time and my book lying around open was nicely closed with a Mandarin Oriental bookmark with lovely quotes in it. very impressed to the level of service. Thank you so much!! I will stay in Mandarin Oriental when I am in KL. Read less