Shangri-La's Rasa Ria Resort & Spa

Kota Kinabalu, Borneo

The hotel

An incredible resort, Shangri-La's Rasa Ria Resort & Spa offers not only exceptional accommodation but just about every amenity you can think of! As well as a beautiful beachfront swimming pool, a spa and water sports in abundance. For that extra touch of luxury, stay in the exclusive Ocean Wing with private lobby, swimming pool area and an Italian restaurant offering daily breakfast just for Ocean Wing guests! Alternatively, enjoy a glimpse into the cuisine of Asia at Tepi Laut Makan Street, simple food stalls serving the most delicious dishes in a unique and bustling atmosphere.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Horse Riding

Where is it

Surrounded by 400 acres of lush tropical landscape, the Rasa Ria is set on Pantai Dalit Beach, 35 minutes from the shopping and commercial districts of Kota Kinabalu. Private transfer time from Kota Kinabalu Airport: 45 minutes.

Hotel information

499 rooms in the Garden Wing or Ocean Wing. All with private lanais on the ground floor or private balcony, air-conditioning, cable LCD TV, complimentary WiFi, telephone, tea/coffee maker, mini-bar*, safe, iron and board and either rainforest, garden or sea views. Deluxe Rooms have views of the rainforest and are in the Garden Wing with 1 king-size bed or 2 double beds and a day bed, sleeping maximum 3 adults or 2 adults and 2 children under 11 years.

Half Board/Full Board options: Includes breakfast and buffer dinner in Coffee Terrace or Tepi Laut. Should guests wish to dine at other outlets, they will receive the following credit, any additional spend will be charged to the guests personal account.

Half Board credit: MYR 80 (credit not applicable to children on free Half Board)

Full Board credit: MYR 160

Deluxe Garden View Rooms, also in the Garden Wing, overlook the lush gardens, with 1 king-size bed or 2 double beds and a day bed, sleeping maximum 3 adults or 2 adults and 2 children under 11 years.

Deluxe Sea View Rooms have views across the gardens to the South China sea, with 1 king-size bed or 2 double beds and a day bed, sleeping maximum 3 adults or 2 adults and 2 children under 11 years.

Junior Suite Sea Views are in the exclusive Ocean Wing and have over-sized bathtub on the private terrace/balcony and sweeping sea views, benefits include breakfast and private swimming pool and Jacuzzi area.

  • Free Nights: stay for 7 nights, pay for 5 (stay for 12, pay for 8) for stays completed between 1 Apr–25 Jul '20, 26 Aug–28 Sep '20, 6 Oct–26 Dec '20, 3 Jan–10 Feb '21 and 18 Feb–31 Mar '21.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

On a beautiful stretch of secluded beach with a great choice of activities

Set amidst 400 acres of tropical rainforest

A great choice of on-site activities

Exclusive Virgin Holidays benefits:

  • 10% off food and beverage consumed in the resort
  • 20% off in the spa
  • Fruit basket in all rooms upon arrival
  • RM 100 credit towards the Nature Reserve with a minimum 7-night stay.

Oceano (Italian restaurant offering exclusive breakfast to Ocean Wing guests and authentic Italian dining in the evening for all), Coffee Terrace and Golfer’s Terrace (casual fare), Kozan (Teppanyaki), Naan-Flavours of India, Tepi Laut 'Makan Street' (Malaysian street food). Lobby Lounge bar, Sampan Bar. Private swimming pool and Jacuzzi for Ocean Wing guests. Beachfront freeform swimming pool and kids' pool. Spa* and health club. 18-hole championship golf course*. 64-acre nature reserve. Water sports* including canoeing, parasailing and jet skiing. Tennis courts. Kids' club (5-11 years). Babysitting* (on request). Laundry service*. Complimentary WiFi. 24-hour room service*.

*Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5090)
  • Very good (1452)
  • Average (404)
  • Poor (114)
  • Terrible (60)
Image of the Tripadvisor rating Super Cool

May 24, 2020 YeahYeahWashington Washington

Must come now - romantic beach walk. Super Horse riding - and sometimes it feels like you own the whole hotel when you walk on the beach and no one else is there with you - the hotel room looks like a villa from the inside
Image of the Tripadvisor rating Great hotel, great location, amazing food, lovely staff

Apr 30, 2020 HOLIDAYTRAVELLER94 DERBYSHIRE

We stopped at this hotel as part of a tour from Kuala Lumpur and were then due to go onto the rainforest (didn't happen - COVID 19!). This was a base for the tour with days out to Gaya island, Mari Mari cultural village and Mount Kinabulu, but I would highly recommend this hotel as a base or as a relaxing holiday. It is situated on the beach -… Read more
We stopped at this hotel as part of a tour from Kuala Lumpur and were then due to go onto the rainforest (didn't happen - COVID 19!). This was a base for the tour with days out to Gaya island, Mari Mari cultural village and Mount Kinabulu, but I would highly recommend this hotel as a base or as a relaxing holiday. It is situated on the beach - make sure you have a sea view room and you will have great views of the gardens and the beach. There is a nature reserve as part of the hotel - arrange the sunrise walk (but don't book the breakfast package, not worth the cost for some juice and pastries when you get a cracking breakfast at the hotel. At the events desk ask for the sunrise walk without breakfast - even if it's not advertised) Rooms are spacious with a sofa as well as bed and balconies with table and chairs. The pool area was nice- to be honest it was very very quiet when we were there as there were no Chinese or Korean travllers due to corona virus and other visitors lacking too... So not sure how busy it gets at peak times. The food in the hotel is amazing. There is an Indian restaurant, street food restaurant, Italian, buffet and Teppinyaki. They aren't all open every night - in reception is a list of what is open when and what they are serving each night (for instance the buffet does a roast night) - book your table to make sure you get in. During the day the poolside snacks are delicious too. And then the staff.... Amazing!!! Whilst we were there Malaysia went into lockdown. The hotel handled the situation efficiently, sensitively and in such an organised manner. For our last day we were confined to our rooms (not an issue with such a lovely room, great view and sunshine!), but they went out of their way to ensure everyone ordered breakfast the night before and it was delivered to the rooms. They organised other meals to rooms and also checked on everyone. Couldn't have handled it better. We will be back to finish the holiday we didn't get and we will be staying here... Read less
Image of the Tripadvisor rating Will not forget the staff singing us a farewell song!

Apr 2, 2020 F4355MRtracys British Columbia, Canada

A beautiful resort with lots to offer. Excellent staff, very clean, great service, good food, nice pools, vast beach, nature reserve to explore. Upon our departure, staff members sang us a farewell song! We highly recommend!
Image of the Tripadvisor rating Memorable family holiday

Mar 31, 2020 browni1405

My family and I spent an amazing holiday at the Rasa Ria Resort from end February till 6 March this year. Although we were already aware of the excellent reputation of the Shangri La Group we certainly did not realize the extent of the excellence we would find at Rasa Ria. From the moment of our arrival to our departure we were made to feel so… Read more
My family and I spent an amazing holiday at the Rasa Ria Resort from end February till 6 March this year. Although we were already aware of the excellent reputation of the Shangri La Group we certainly did not realize the extent of the excellence we would find at Rasa Ria. From the moment of our arrival to our departure we were made to feel so welcome and pampered and spoilt by all - from the Reception Team right through to the Housekeeping service - all were extremely efficient, warm, friendly and helpful. As for meals, the breakfast buffet consisted of a vast choice and variety of specialities to suit all tastes - plus special dietary requirements were all provided with pleasure and big smiles!! The choice of different restaurants for the evening meal offered an extensive choice to suit all palates as well - and it was all delicious and authentic. The restaurant, bar and poolside catering staff were incredibly efficient, helpful and friendly - nothing was ever too much trouble for them! Sincere thanks and heartfelt congratulations to all members of the amazing Rasa Ria team who made our stay so awesome!! Read less
Image of the Tripadvisor rating Nothing is too much trouble for the staff

Mar 19, 2020 weegers Hereford, England

We arrived on the 16th March only to have to leave on the 18th owing to the FCO advice and because Malaysia had closed their borders. This basically happened as we arrived on the evening of the 16th. We then spent the whole of the 17th arranging to fly back to the UK. The staff were incredible Nadia and Arween along with so many others assisted… Read more
We arrived on the 16th March only to have to leave on the 18th owing to the FCO advice and because Malaysia had closed their borders. This basically happened as we arrived on the evening of the 16th. We then spent the whole of the 17th arranging to fly back to the UK. The staff were incredible Nadia and Arween along with so many others assisted us when we were so stressed out. I had very personal family reasons why I wanted to visit Borneo and Unfortunately didnt get to see or do anything. We telephoned our travel agent numerous times asking if it was a good idea to travel and felt quite irresponsible travelling. We paid the price. One day we will return to the Rasa Ria and enjoy the holiday we so wished for and see these wonderful people again. i dont know all of the names, however, I did mention to Fiona the General Manager that her team were a credit and just amazing. Thank you and See you again. Read less