Shangri-La's Tanjung Aru Resort

Kota Kinabalu, Borneo

The hotel

In a stunning location, close to inviting beaches and with views of either sparkling coral islands or Mount Kinabalu, the third highest mountain in South East Asia, this is a gorgeous tropical retreat, perfect for those who want to get away from it all but still enjoy the culturally-rich city life. It is also home to CHI, The Spa, a luxurious private spa with a variety of fantastic treatments based on traditional Asian healing philosophies. After treating yourself to a spot of pampering, why not relax by the poolside or head down to the beach to splash in the warm, turquoise waters and maybe try your hand at one of the many exciting water sports at the fabulous purpose built STAR Marina. At night, there’s a choice of restaurants serving a range of contemporary Asian favourites to a one-of-a-kind dining experience at Coco-Joe's Bar & Grill, al fresco dining on private dining platform overlooking the South China Sea.

Amenities

  • Bar
  • Spa
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Bicycle Rental
  • Water Skiing

Where is it

Set in 25 acres of landscaped gardens, overlooking a stretch of white sandy beach, 10 minutes from the centre of Kota Kinabalu. Private transfer time from Kota Kinabalu International Airport: 10 minutes.

Hotel information

492 beautifully appointed rooms in Tanjung Wing or Kinabalu Wing. All with balcony/terrace, air-conditioning, satellite TV, Internet access, telephone, tea/coffee maker, mini-bar*, safe, iron and board, hairdryer, bathrobes and slippers. Mountain View Rooms with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board option: includes breakfast and dinner. Meals to be taken at Cafe TATU.

Kinabalu Seaview Rooms and Tanjung Seaview Rooms are slightly larger, offering 45 sq m and 47 sq m of living space with a private balcony facing South China Sea.

Kinabalu Club Rooms with either mountain or sea views are available and include access to the Club Lounge and the following benefits:

  • Personalised escort to the Kinabalu Club, a Kinabalu Club Purser in attendance from 7:00am-11:00pm
  • Welcome refreshments upon check in
  • Complimentary pressing of one suit upon arrival
  • Complimentary buffet breakfast from 6:30am-11:00am
  • Complimentary coffee/tea and juice of the day throughout the day
  • Complimentary cocktail hours: Family time from 4:30pm-6:30pm. Adults only (age 16 years and above) from 6:30pm-8:30pm
  • Express (4-hour) laundry service at regular rates
  • 1-hour pressing at normal rate

Tanjung Executive Suites are also available. All rooms types with 1 king-size bed or twin beds beds, sleeping maximum 3 adults or 2 adults and 1 child.

Café TATU (Asian and Western cuisine). Shang Palace Restaurant (Chinese cuisine). Coco-Joe's Bar & Grill (Asian and Continental cuisine). Sunset Bar. Borneo Lounge & Bar. Swimming pool and water play area. Health club, steam room, CHI, The Spa*. STAR Marina offering outdoor enthusiasts a choice of motorised* and non-motorised* water activities. Shopping arcade. Babysitting* (on request). Laundry service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in.

Top reasons why children love staying at Shangri-La's Tanjung Aru Resort & Spa:

”Children Come First” Check-in Policy
Greeted with a warm welcome by the resort’s guest relations officer, children are given priority check in and are addressed by their first names. A special children’s welcome drink is served followed by a complimentary children’s welcome pack including colouring book, crayons and juice.

Priority Breakfast Corner
Children can forget about doing the breakfast hustle with grown-ups! The children’s breakfast corner at Shangri-La’s Tanjung Aru Resort & Spa takes precedence with child-friendly dining is complemented by a healthy spread of “wake-me-up” cereal options, pastries, yogurt, milk and juices.

Children Eat Free!
Children below 5 years dine free when accompanying their parents to dine at Café TATU, open for all-day dining. Applicable for up to two children, the gastronomic buffet selection includes mains, bite-sized desserts and soft serve ice cream machine.

Cool Zone Kids Club
The largest childcare and play centre in Malaysia offers daily activities for children between 5-12 years old. The facility has a computer and TV room, Internet access, PlayStations and a separate section for toddlers. Activities are led by the resort’s recreation team with hands-on guided classes and include hat, garland and bead making, scavenger hunts, pastry biscuit making and coconut craft.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2447)
  • Very good (1230)
  • Average (404)
  • Poor (147)
  • Terrible (108)
Image of the Tripadvisor rating Beautiful stayed

Sep 24, 2020 BI910508

Firstly , we must grateful to resort every staff provide their best service during this difficult time. Thank you upgrade my room , room was clean with gave different amenities such as mask , hand sanitizer . we saw housekeeping did their best sanitizer all room after guest check out. Good practice to increase confidence to enjoy stay and… Read more
Firstly , we must grateful to resort every staff provide their best service during this difficult time. Thank you upgrade my room , room was clean with gave different amenities such as mask , hand sanitizer . we saw housekeeping did their best sanitizer all room after guest check out. Good practice to increase confidence to enjoy stay and prevent disease. We enjoyed all complimentary facilities and trip with met all friendly staffs. Definitely, recommended resort to others looking guest looking beautiful stays. Read less
Image of the Tripadvisor rating Excellent Staycation

Sep 13, 2020 ShafiqFadilahFamily Kota Kinabalu, Malaysia

Great hotel with the best amenities in Kota Kinabalu. We stayed for 1 night and it was the best experience. We book under Summer Supper Deal to celebrate our anniversary. Firstly, the team did a fantastic job in our room by decorating and we were given a basket of fruit and chocolates. The room was excellent and all the amenities were 5 star.… Read more
Great hotel with the best amenities in Kota Kinabalu. We stayed for 1 night and it was the best experience. We book under Summer Supper Deal to celebrate our anniversary. Firstly, the team did a fantastic job in our room by decorating and we were given a basket of fruit and chocolates. The room was excellent and all the amenities were 5 star. For improvement, maybe Shangri-La could upgrade its Aircond system to a digital system rather than using button. The in room dining was excellent. We ordered Oxtail Assam Pedas and Beef Burger. Both were spot to taste. The breakfast was good and ful of varieties. My 2 year old son had a good breakfast cereal. Before checking out, we had our lunch which was Tuaran Mee goreng and Nasi Dagang. The Tuaran was good and Nasi Dagang was excellent. Since it was in our package, we went for the free return island trip. We went to Pulau Manukan to snorkel around there. It was amazing and we had such a good time there. My son had a great time in the island swimming and seeing the fish and sand. Overall it was the best staycation. We were tired but had a very good family time. Although my son did not went to the poll, he was super happy with the activities and food. We will surely be coming back in the near future. P/S: Thank you to Ms Fanney who was very accommodating. We had to change our reservation date as we had something going on. Kudos to her and the team. Read less
Image of the Tripadvisor rating Romantic Holiday - Shang does it best

Aug 28, 2020 tanggau Kuala Lumpur, Malaysia

Stayed at the Tanjung Wing Executive Deluxe Seaview Suite with my partner - we booked the honeymoon package. The room is huge at 1991sq feet. There's a tanning bed, a day bed and a small cafe table at the huge balcony. The room was done up nicely, with the rose petals on the bed and in the tub. I can say that the service is impeccable. The… Read more
Stayed at the Tanjung Wing Executive Deluxe Seaview Suite with my partner - we booked the honeymoon package. The room is huge at 1991sq feet. There's a tanning bed, a day bed and a small cafe table at the huge balcony. The room was done up nicely, with the rose petals on the bed and in the tub. I can say that the service is impeccable. The dedication from the team is fantastic. And you can tell that every single one of them is passionate about what they do. The management of this hotel really did well in taking care of their team during this difficult time. The room came with a candlelight dinner, and it was really nice and romantic. They gave us a room in the corner of the hotel, which at first I thought didn't have the best Seaview, but in the end it turned out to be a god send, because it's private. So you can really get the romance in while you stay in this suite. Personally, the benchmark has been set in kk. Although this is a big hotel, the team still managed to take good care of us :) Good on you shang TAH! I'll be back again :) P.S - sunset bar, to die for with it's views! Read less
Image of the Tripadvisor rating Delighted Stay

Aug 24, 2020 Sethderevko Petaling Jaya, Malaysia

The 2nd time I spend the staycation at this property. Book direct & opted the Horizon club room & subsequently upgraded to the suite at Tanjung Wing. As I spend most of my time either by the pool or in the Horizon club. Kevin Lau & his team has been attentive in attend to my needs during my stay. The breakfast menu, & afternoon hi-tea… Read more
The 2nd time I spend the staycation at this property. Book direct & opted the Horizon club room & subsequently upgraded to the suite at Tanjung Wing. As I spend most of my time either by the pool or in the Horizon club. Kevin Lau & his team has been attentive in attend to my needs during my stay. The breakfast menu, & afternoon hi-tea selection is limited but is good enough for me. Read less
Image of the Tripadvisor rating Well managed wonderful staff & facilities

Aug 24, 2020 jossler UK

We stayed 5 nights in total during a work trip to Sabah. Some of the hotel’s facilities & restaurants hadn’t yet re-opened due to COVID staff cuts etc. But the swimming pools, gym & spa were all functioning. The staff were all wonderfully friendly & polite. And the bedrooms were clean & well-furnished, with great views of the ocean. Food at… Read more
We stayed 5 nights in total during a work trip to Sabah. Some of the hotel’s facilities & restaurants hadn’t yet re-opened due to COVID staff cuts etc. But the swimming pools, gym & spa were all functioning. The staff were all wonderfully friendly & polite. And the bedrooms were clean & well-furnished, with great views of the ocean. Food at breakfast was particularly good, although the layout of the dining room is confusing - far too many buffet locations/omelette stations/coffee bar etc. Some were inside; some were outside. You spend a lot of time at breakfast wandering around thru the seating area between disparate areas - which is a silly idea considering COVID SOPs. Far better to sit people static & bring food to them. The spa massages were discounted, and the jet skis were gratis. Nice incentives that added to what was a great experience. Read less