Shangri-La's Tanjung Aru Resort

Kota Kinabalu, Borneo

The hotel

In a stunning location, close to inviting beaches and with views of either sparkling coral islands or Mount Kinabalu, the third highest mountain in South East Asia, this is a gorgeous tropical retreat, perfect for those who want to get away from it all but still enjoy the culturally-rich city life. It is also home to CHI, The Spa, a luxurious private spa with a variety of fantastic treatments based on traditional Asian healing philosophies. After treating yourself to a spot of pampering, why not relax by the poolside or head down to the beach to splash in the warm, turquoise waters and maybe try your hand at one of the many exciting water sports at the fabulous purpose built STAR Marina. At night, there’s a choice of restaurants serving a range of contemporary Asian favourites to a one-of-a-kind dining experience at Coco-Joe's Bar & Grill, al fresco dining on private dining platform overlooking the South China Sea.

Amenities

  • Bar
  • Spa
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Bicycle Rental
  • Water Skiing

Where is it

Set in 25 acres of landscaped gardens, overlooking a stretch of white sandy beach, 10 minutes from the centre of Kota Kinabalu. Private transfer time from Kota Kinabalu International Airport: 10 minutes.

Hotel information

492 beautifully appointed rooms in Tanjung Wing or Kinabalu Wing. All with balcony/terrace, air-conditioning, satellite TV, Internet access, telephone, tea/coffee maker, mini-bar*, safe, iron and board, hairdryer, bathrobes and slippers. Mountain View Rooms with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board option: includes breakfast and dinner. Meals to be taken at Cafe TATU.

Kinabalu Seaview Rooms and Tanjung Seaview Rooms are slightly larger, offering 45 sq m and 47 sq m of living space with a private balcony facing South China Sea.

Kinabalu Club Rooms with either mountain or sea views are available and include access to the Club Lounge and the following benefits:

  • Personalised escort to the Kinabalu Club, a Kinabalu Club Purser in attendance from 7:00am-11:00pm
  • Welcome refreshments upon check in
  • Complimentary pressing of one suit upon arrival
  • Complimentary buffet breakfast from 6:30am-11:00am
  • Complimentary coffee/tea and juice of the day throughout the day
  • Complimentary cocktail hours: Family time from 4:30pm-6:30pm. Adults only (age 16 years and above) from 6:30pm-8:30pm
  • Express (4-hour) laundry service at regular rates
  • 1-hour pressing at normal rate

Tanjung Executive Suites are also available. All rooms types with 1 king-size bed or twin beds beds, sleeping maximum 3 adults or 2 adults and 1 child.

Café TATU (Asian and Western cuisine). Shang Palace Restaurant (Chinese cuisine). Coco-Joe's Bar & Grill (Asian and Continental cuisine). Sunset Bar. Borneo Lounge & Bar. Swimming pool and water play area. Health club, steam room, CHI, The Spa*. STAR Marina offering outdoor enthusiasts a choice of motorised* and non-motorised* water activities. Shopping arcade. Babysitting* (on request). Laundry service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in.

Top reasons why children love staying at Shangri-La's Tanjung Aru Resort & Spa:

”Children Come First” Check-in Policy
Greeted with a warm welcome by the resort’s guest relations officer, children are given priority check in and are addressed by their first names. A special children’s welcome drink is served followed by a complimentary children’s welcome pack including colouring book, crayons and juice.

Priority Breakfast Corner
Children can forget about doing the breakfast hustle with grown-ups! The children’s breakfast corner at Shangri-La’s Tanjung Aru Resort & Spa takes precedence with child-friendly dining is complemented by a healthy spread of “wake-me-up” cereal options, pastries, yogurt, milk and juices.

Children Eat Free!
Children below 5 years dine free when accompanying their parents to dine at Café TATU, open for all-day dining. Applicable for up to two children, the gastronomic buffet selection includes mains, bite-sized desserts and soft serve ice cream machine.

Cool Zone Kids Club
The largest childcare and play centre in Malaysia offers daily activities for children between 5-12 years old. The facility has a computer and TV room, Internet access, PlayStations and a separate section for toddlers. Activities are led by the resort’s recreation team with hands-on guided classes and include hat, garland and bead making, scavenger hunts, pastry biscuit making and coconut craft.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2409)
  • Very good (1221)
  • Average (401)
  • Poor (146)
  • Terrible (106)
Image of the Tripadvisor rating Great conference venue

Dec 7, 2019 tonylR3662JK Bangkok, Thailand

Stayed here three nights during a conference. The venue was perfect for our group, rooms were comfortable and service staff well presented. Breakfast buffet was excellent and the specially prepared lunches were sumptuous. Location is very convenient to the international airport. The downtown area, restaurants and markets are 20-30 min by car. But… Read more
Stayed here three nights during a conference. The venue was perfect for our group, rooms were comfortable and service staff well presented. Breakfast buffet was excellent and the specially prepared lunches were sumptuous. Location is very convenient to the international airport. The downtown area, restaurants and markets are 20-30 min by car. But you’ll likely want to spend most time at the resort and along the adjacent coast. Read less
Image of the Tripadvisor rating High expectation?.... Hmmm

Dec 2, 2019 BunnyC_NatNY Singapore

I expect alot when I go on a holiday and I received above and beyond what I had expected. If you want a place to stay that is close to everything plus QUALITY this is your destination. The WHOLE experiece from check in to checking out was SUPERB, the people the place the food "PERFECT". Highly recommended!!
Image of the Tripadvisor rating Relax

Nov 28, 2019 omarsharfy Khartoum, Sudan

Heavens place on earth. Complete water sports went there 4 times and go even 40. Its super natural and very cosy. One of the best resorts i have visited. Would recommend it for a 3 days stay not more.
Image of the Tripadvisor rating Pricey but great stay

Nov 25, 2019 Larry L Kuala Lumpur, Malaysia

Breakfast restaurant was very full and noisy even during the week. Probably even worse on weekends. Other than that, hotel facilities and staff were great though the minibar in the room was empty. Cabanas were a bit pricey but were nice to get away from the noise at the pool. Tq for the lovely roses and cake for the wife's birthday. Stayed at… Read more
Breakfast restaurant was very full and noisy even during the week. Probably even worse on weekends. Other than that, hotel facilities and staff were great though the minibar in the room was empty. Cabanas were a bit pricey but were nice to get away from the noise at the pool. Tq for the lovely roses and cake for the wife's birthday. Stayed at Tanjung Seaview 4th floor. Read less
Image of the Tripadvisor rating Perfect Family Resort

Nov 21, 2019 Grace8808 Bandar Seri Begawan, Brunei Darussalam

We checked into Kinabalu Mountain room for 1 night (Nov 16 - 17) on our anniversary. Reached resort and was guided to sit at the lobby lounge (i was carrying a sleeping baby) and served a complimentary welcome drink and milk for the boy while my husband checked-in. A korean staff (i forgot her name) guided us to the room and even offered to help… Read more
We checked into Kinabalu Mountain room for 1 night (Nov 16 - 17) on our anniversary. Reached resort and was guided to sit at the lobby lounge (i was carrying a sleeping baby) and served a complimentary welcome drink and milk for the boy while my husband checked-in. A korean staff (i forgot her name) guided us to the room and even offered to help carry my heavy bag. Opened our room and found it was prettily decorated with roses and given complimentary fruits & cake. Thank you STAR for your great service. Our boys enjoyed the 3 water slides and pools a lot. Impressed with on-site safety lifeguard and they are very alert with kid's safety. The kid's club is very spacious and clean. We enjoyed playing the floor snake & ladder game. It was empty even on a 10am morning. Buffet dinner was excellent and it was a saturday, we had the seafood theme. We reached around 630pm and surprisingly it was almost full. Tip: Suggest to stay during non-peak season so you get to enjoy all the facilities with no crowd Read less