Aloft Kuala Lumpur Sentral

Kuala Lumpur, Malaysia

The hotel

Different by design. Everything that you need to experience the shimmering skyscrapers and urban malls of Kuala Lumpur. You can expect to find a superb range of in-house facilities and things to do with gourmet dining, trendy design and music, and a 24-hour fitness suite providing a complete compliment to city life. The splash pool on the roof and adjoining Mai Bar are just what's required after a hard day's retail therapy at the connected NuSentral Mall, and you can expect some awesome views thrown into the bargain. All guest rooms and suites have large windows with some pretty cool cityscapes visible from the bed which always presents a great way to start your day. Complimentary WiFi access throughout public spaces and in rooms, bright and bold LED lights and in-room plug & play options make this the official KL residence of the digital generation and if you're looking to keep in touch in Malaysia then this is how you do it.

Amenities

  • Bar
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located just steps away from Kuala Lumpur Sentral Station. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

482 rooms and suites. All with air-conditioning, flatscreen TV, private bathrooms with shower and complimentary toiletries, sleek linear designs and plenty of natural light. Loft Rooms with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Urban Rooms have panoramic city views with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Breezy Suites are larger than Urban Rooms, have wall-mounted TVs, adjoining room options with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Nook (open for breakfast, lunch and dinner; high-end buffet and grill dining), W XYZ Bar (weekly live performances and wide selection of cocktails), Fuel Cafe (sandwiches, snacks, hot drinks and pastries), Mai Bar (cocktails, jugs and gourmet tapas) and Mix Lounge (pool tables, LCD TVs). Rooftop swimming pool. Recharge 24-hour gym (Life Fitness machines including: cardio, bikes, free weights and stair climbers). Camp Aloft for kids* (2–12 years old): goodie bag, food options and splash pool. 24-hour front desk. Concierge service. Laundry/dry-cleaning services*. Currency exchange. Safety deposit box. Bi-lingual staff. Business centre with fax and photocopying facilities. Room service*. Complimentary high-speed WiFi access in all public areas and guest rooms.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2457)
  • Very good (1401)
  • Average (286)
  • Poor (66)
  • Terrible (59)
Image of the Tripadvisor rating Business

Sep 26, 2020 Zurul_Zainol

Great room. Great services by the team led by Mr Rubel. Complimentary upgrade. Free deco and cake for my daughter’s birthday. Great room rate. Cheap valet parking too. Definite my fav hotel everytime I’m in Kuala Lumpur.
Image of the Tripadvisor rating Leisure

Sep 26, 2020 rozy18 Seberang Perai District, Malaysia

The best place to stay in Kuala Lumpur at this time. All measures are taken to follow the SOP during this pandemic time. A very good location,within walking distance to the central train station, KL Sentral. I love the room, 33 m2 is very spacious. You can control the air condition- i love this feature! Staff are very friendly and efficient.
Image of the Tripadvisor rating Great stay

Sep 25, 2020 ShaharinaA Kuala Lumpur, Malaysia

Comfortable bed, clean and well-design room. Superb service from front desk. Walking distance to shopping mall and KL Sentral to moved around via public transport. Covid-19 SOP compliance. Just need to be patience for smooth check-in.
Image of the Tripadvisor rating Very Happy With The Service

Sep 24, 2020 Malwento Ipoh, Malaysia

Stayed at Aloft from 11th September till 17th Book it myself Was so Happy and impressed with the Cleanliness & Sevice from the Reception to the Room Aslo stayed at The hotel in Langkawi from 16th August till 19th A friend made the Bookings for Langkawi Alredy made another Booking from 10th October for my Birthday on the 11th Anyway just wanna… Read more
Stayed at Aloft from 11th September till 17th Book it myself Was so Happy and impressed with the Cleanliness & Sevice from the Reception to the Room Aslo stayed at The hotel in Langkawi from 16th August till 19th A friend made the Bookings for Langkawi Alredy made another Booking from 10th October for my Birthday on the 11th Anyway just wanna say thank you for making my stay a very happy one Sincerely Kevin Tobin Read less
Image of the Tripadvisor rating My stay at Aloft KL Sentral doesn’t have a good beginning but it end well, very well.

Sep 23, 2020 sns50 Johor Bahru, Malaysia

As a Marriot Bonvoy member, I stay at the Marriot chain hotel a lot, especially when I was in Kuala Lumpur. I decided to give Aloft KL Sentral a try, as staying at Majestic Hotel which I always frequented seems not to be a good idea. I just don’t want to be stuck in a 100 years old colonial building in a quiet corner of Kuala Lumpur city during… Read more
As a Marriot Bonvoy member, I stay at the Marriot chain hotel a lot, especially when I was in Kuala Lumpur. I decided to give Aloft KL Sentral a try, as staying at Majestic Hotel which I always frequented seems not to be a good idea. I just don’t want to be stuck in a 100 years old colonial building in a quiet corner of Kuala Lumpur city during this time when the occupancy is low. Being somewhere a bit more bustling maybe could do me good. But oh boy, I kid you not, I get more than that. Check-in was fast. The Covid-19 SOP complied strictly. The staffs were really nice. What I requested prior check-in through the Marriot Apps was waiting for me in my room. The room could be one of the cleanest hotel room I’ve ever been, maybe the big room and modern sleek interior add up to the feeling. Plus, the view was great, which include the swimming pool. However, my nightmare started around midnight. I could hear my neighbors doing their business and laughing loudly as if the night is still young. I called the front-office twice, only to be assured that they had reminded the noisy neighbor to keep the noise down. But it still recurring up to about 2 am in the morning. They finally took my complaint seriously after I recorded the noise using my phone and ran down to the lobby to use it as evidence as proof that I am not that “another fussy guest”. In the morning, due to the lack of sleep, I just flipped at the restaurant while having my breakfast because I was seated next to a table where the diner (a famous person whom shall not name) inconsiderately decided to have his breakfast while watching YouTube (a speech or something) on his phone without an earphone, full blast. They willingly change my table, thank you. Positive note: the restaurant (Nook) staffs were really nice, no complaints that the breakfast does not fully buffet, the toast that I had was amazing. What I want to highlight here is the recovery action taken by the staff. I lodge a complaint to the restaurant manager who was very apologetic. She wrote down my complaint and promise to highlight it during a meeting which she would attend later. It is good to know that when I call the reception later to ask whether my neighbor would be staying for another night (I know I am a patience person cause many of you would not consider that at all and would check-out immediately and stay at another hotel for the remaining night), they told me that they knew about my predicament as it has been highlighted by the restaurant manager during the meeting, as promised. They offer a change of room and I was upgraded, and later a fruit plater and apology note arrived in my room, followed by a phone call asking whether everything is okay a WhatsApp message, and an email much later. I know that sometimes things could be out of control (save for the night manager who could handle things better), but if things get worst, the recovery action taken by the staffs is the thing that could tell you whether the hotel cares about the guest and whether the hotel worth to be revisited again, albeit the hiccups. For this, I believe Aloft KL Sentral handles it well. Hence, not only that I will give Aloft KL Sentral another chance (which I am looking forward to) but also other Aloft Hotel too. See you again Aloft KL Sentral on 2.10.2020 and can’t wait to experience Aloft Langkawi’s hospitality on 24.10.2020. Read less