Aloft Kuala Lumpur Sentral

Kuala Lumpur, Malaysia

The hotel

Different by design. Everything that you need to experience the shimmering skyscrapers and urban malls of Kuala Lumpur. You can expect to find a superb range of in-house facilities and things to do with gourmet dining, trendy design and music, and a 24-hour fitness suite providing a complete compliment to city life. The splash pool on the roof and adjoining Mai Bar are just what's required after a hard day's retail therapy at the connected NuSentral Mall, and you can expect some awesome views thrown into the bargain. All guest rooms and suites have large windows with some pretty cool cityscapes visible from the bed which always presents a great way to start your day. Complimentary WiFi access throughout public spaces and in rooms, bright and bold LED lights and in-room plug & play options make this the official KL residence of the digital generation and if you're looking to keep in touch in Malaysia then this is how you do it.

Amenities

  • Bar
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located just steps away from Kuala Lumpur Sentral Station. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

482 rooms and suites. All with air-conditioning, flatscreen TV, private bathrooms with shower and complimentary toiletries, sleek linear designs and plenty of natural light. Loft Rooms with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Urban Rooms have panoramic city views with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Breezy Suites are larger than Urban Rooms, have wall-mounted TVs, adjoining room options with 1 king-size or 2 twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Nook (open for breakfast, lunch and dinner; high-end buffet and grill dining), W XYZ Bar (weekly live performances and wide selection of cocktails), Fuel Cafe (sandwiches, snacks, hot drinks and pastries), Mai Bar (cocktails, jugs and gourmet tapas) and Mix Lounge (pool tables, LCD TVs). Rooftop swimming pool. Recharge 24-hour gym (Life Fitness machines including: cardio, bikes, free weights and stair climbers). Camp Aloft for kids* (2–12 years old): goodie bag, food options and splash pool. 24-hour front desk. Concierge service. Laundry/dry-cleaning services*. Currency exchange. Safety deposit box. Bi-lingual staff. Business centre with fax and photocopying facilities. Room service*. Complimentary high-speed WiFi access in all public areas and guest rooms.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2395)
  • Very good (1389)
  • Average (283)
  • Poor (64)
  • Terrible (56)
Image of the Tripadvisor rating Birthday Staycation

Jan 19, 2020 woonshang_22

Birthday staycation at Aloft. A little hiccup which I believe is internal communication breakdown. Credits to Club Manager (Ms Princess) - patient enough in handling the difficult ME. The little birthday girl is really HAPPY. Thanks to You All.
Image of the Tripadvisor rating Good location but not worth the trouble

Jan 18, 2020 gl0betrotter San Francisco, California

As other reviewers mentioned, the location of the hotel connected to the KL’s Sentral station is excellent and convenient. Unfortunately, the convenience stops there, as the majority of encounters I had with the inexperienced staff members were less than pleasant. The check in was a hot mess, as the young woman at the reception didn’t even bother… Read more
As other reviewers mentioned, the location of the hotel connected to the KL’s Sentral station is excellent and convenient. Unfortunately, the convenience stops there, as the majority of encounters I had with the inexperienced staff members were less than pleasant. The check in was a hot mess, as the young woman at the reception didn’t even bother to greet me or acknowledge our elite status, and we were given a noisy room at the end of the corridor, in contrast to a quiet room we’d requested. The staff at the breakfast was even worse, as we not only encountered complete indifference from the staff members at the restaurant who, again, didn’t even bother to greet us, but also, when we asked for the continental option, they had no idea what it was comprised of. One of the staff merely pointed to the pastries and walked off, and only after tracking down a supervisor, we were able to find out exactly which of the breakfast items were included. After all that, we realized it was not worth the trouble, as everything we had, especially the pastries were extremely stale, and we found out that there were plenty of cafes and bakeries in the mall that served fresher baked goods. Worst of all, few days after checking out, there was an unauthorized charge on our credit card, which I’m still trying to dispute and get it refunded. Overall, the stay was not worth all the trouble we encountered. Read less
Image of the Tripadvisor rating Nice room, inexperienced reception

Jan 17, 2020 m3lvinlim Kota Kinabalu, Malaysia

Requested a high floor room but was given the lowest floor room out of 29 floors during an off peak season. Room is nice and big. It is located very close to the train station and connected to the Nu sentral mall. Took the normal loft room.
Image of the Tripadvisor rating Convenient Business Hotel in KL Sentral

Jan 14, 2020 cooldoc1971 Kuala Lumpur

The hotel is conveniently located in KL Sentral, connected NU Sentral shopping mall, and near KLIA Ekspress, LRT, Komuter and Monorail lines. It is moderately priced compared to nearer hotels ie Hilton and Le Meridien. The hotel is chic with mod cons. The rooms are clean, comfortable and functional. My only issue was the difficulty the Reception… Read more
The hotel is conveniently located in KL Sentral, connected NU Sentral shopping mall, and near KLIA Ekspress, LRT, Komuter and Monorail lines. It is moderately priced compared to nearer hotels ie Hilton and Le Meridien. The hotel is chic with mod cons. The rooms are clean, comfortable and functional. My only issue was the difficulty the Reception staff were giving me when I asked to smoothen out my 2 different but back to back reservations. Something I thought was easy for a major hotel chain was apparently too difficult for them. Read less
Image of the Tripadvisor rating Perfect staying

Jan 13, 2020 Akicandy Sendai, Japan

really close to the KL Sentral station. That also means it's very convenient to go anywhere, eat anything and get everything you need. It's so comfortable in a room. I stayed at a king room. enough amenities and equipments. I love it.