Berjaya Times Square Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Towering majestically over the skyline of Kuala Lumpur and within walking distance of the monorail, the Berjaya Times Square Hotel, is surrounded by so many things to do! A hub of entertainment and shopping, it is the perfect location to embark on a city adventure. The Berjaya Shopping Mall has an indoor theme park, a 9-screen cinema complex, a bowling alley and 900 shopping outlets. Hungry? Try and choose between 60 cafés and restaurants. The hotel itself is none to shabby with facilities either. Fitness is key here and you’ll find a fitness centre, with steam and sauna rooms, but also two squash courts. To admire the views over the city, try eating at either the Big Apple restaurant or Samplings on the Fourteen. Big Apple offers all-day dining, whereas Samplings is a treat for those looking for a fine dining establishment, with a selection of vintage wines. A hub of entertainment and shopping, this all-suite hotel bringing new meaning to the term ‘urban living’. Full-length windows in your room will give you an excellent view of the capital of Malaysia during the day, and make for a glitzy lightshow at night as you tuck yourself into your comfortable bed.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Children’s Playground
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in the heart of the city's main shopping and nightlife district, overflowing with restaurants and shopping malls and part of the Berjaya Times Square Shopping Mall with its very own indoor theme park. Transfer time from Kuala Lumpur Airport: 45 minutes.

Hotel information

650 suites on 27 floors with lifts. All with air-conditioning, TV, complimentary WiFi, in-room entertainment system, telephone, mini-fridge, tea/coffee-making facilities, laptop size safe, hairdryer, daybed, separate shower and bath. Studios with 1 king-size bed sleeping maximum 2 adults.

Half Board option: available at a supplement. 

Superior Rooms are larger than Studios, sleeping maximum 3 adults or 2 adults and 1 child.

2-Bedroom Deluxe Rooms, with separate living area sleeping maximum 4 adults or 2 adults and 2 children.

Premier Studio Suites have a writing desk and sleep maximum 3 adults or 2 adults and 1 child.

Premier Superior Suites are larger than the Premier Studio and sleep maximum 3 adults and 1 child.

2-Bedroom Suites are larger than Superior suites and have a separate living area, sleeping maximum 4 adults and 2 children.

Club Premier Rooms are also available with access to the Club Lounge and the following benefits:

  • Personalised check-in/check-out at Club Lounge, Level 14
  • Complimentary breakfast
  • Complimentary evening cocktails
  • All day free flow coffee/tea, juices and soft drinks
  • Daily turndown service with Chef's special treats
  • Complimentary local calls
  • Complimentary WIFI access in guest rooms and all public areas of the hotel

Big Apple Restaurant (American and Asian cuisine for breakfast, lunch and dinner), Samplings on the Fourteen Restaurant (fine dining cuisine for dinner). Broadway Lounge (snacks and with live evening entertainment). Poolside Gazebo (light snacks). Outdoor swimming pool. Bunga Raya Spa*. Fitness centre with sauna and steam room. 2 squash courts. Kids' playground. Babysitting*. 24-hour room service*. Laundry service*. Complimentary WiFi Internet access in all rooms and public areas. ATM.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (906)
  • Very good (1070)
  • Average (564)
  • Poor (215)
  • Terrible (248)
Image of the Tripadvisor rating Simply stunning

Jan 21, 2020 doleshd

An invigorating experience, to sum it all. Check-in and check-out were a breeze, and efficient-with plenty of info to find one’s compass within the immensity of the building. The staff was very friendly (my warmest thoughts to the breakfast and pool bar personnel, Messrs. Rana and MD Ayub Ali, to name a few), helpful, diligent and welcoming. The… Read more
An invigorating experience, to sum it all. Check-in and check-out were a breeze, and efficient-with plenty of info to find one’s compass within the immensity of the building. The staff was very friendly (my warmest thoughts to the breakfast and pool bar personnel, Messrs. Rana and MD Ayub Ali, to name a few), helpful, diligent and welcoming. The breakfast buffet spread is tantalising to all senses, and reflects the passion of the kitchen and waitron staff. Ideally located with a panoply of adjunct, easily accessible shops and eateries, Berjaya Times Square remains a centrepoint of Malaysian culture. I strongly recommend. Read less
Image of the Tripadvisor rating Idiotic security system problems and non-helpful concierge staff.

Jan 20, 2020 eugeneel Somerville, Massachusetts

Great room and great view. Stayed at west 41-11 apartments where they give you one key for the room and one key for the elevator. If you are a party of two adults and one has the key in the room because they come from somewhere before you, you can't get to your room as a key is required to ride the elevator. The hotel concierge will NOT give you a… Read more
Great room and great view. Stayed at west 41-11 apartments where they give you one key for the room and one key for the elevator. If you are a party of two adults and one has the key in the room because they come from somewhere before you, you can't get to your room as a key is required to ride the elevator. The hotel concierge will NOT give you a key or take u up to ur floor or let u call the "manager" of their room using your phone, but will play phone games or facebook in groups of 3-4 people at a time instead and will tell you to try walking 5-7 mins to the east wing and "maybe someone can let u use the phone there". They will also confidently tell you that "this mall doesn't have sketchers store" even though it's on the 1st floor in plain sight so u don't distract them from their fun time. You can not leave ur one key with them to give to the other person staying in your room as that will interfere with their facebook time. You can be smart and bypassing all the security by confidently walking by the elevator security person and riding the elevator till someone exits the floor close to yours and then take the stairs and walk yourself to any floor that u live on. Basically the card security system will never prevent an actual thief from sneaking to your floor but will cause you inconvenience. Read less
Image of the Tripadvisor rating Family holiday

Jan 20, 2020 Perthhhhh

Lovely hotel. We stayed in club premier which gave us a large room and many other extras. Breakfast was good with plenty of choice. We felt the pool area could offer more. It lacked atmosphere. Also, lunch with a, a la carte menu was served in the breakfast area which was like a cafeteria. We had a really long wait for lunch and then part of it… Read more
Lovely hotel. We stayed in club premier which gave us a large room and many other extras. Breakfast was good with plenty of choice. We felt the pool area could offer more. It lacked atmosphere. Also, lunch with a, a la carte menu was served in the breakfast area which was like a cafeteria. We had a really long wait for lunch and then part of it was served cold. The staff were very apologetic and explained about the refurbishment in progress. All the staff we met were absolutely lovely. Read less
Image of the Tripadvisor rating Slow service

Jan 14, 2020 dawnaudeines

1. Requested iron & ironing board, was told that it took 10-15mins to be delivered to my room. I had to call 3 times and just forget about it as I need to head out for an appointment. That, in total was about 35mins of waiting time. 2. Found few strains of hair in the tub, bed sheet and pillows when I first entered the room. 3. Empty toilet roll… Read more
1. Requested iron & ironing board, was told that it took 10-15mins to be delivered to my room. I had to call 3 times and just forget about it as I need to head out for an appointment. That, in total was about 35mins of waiting time. 2. Found few strains of hair in the tub, bed sheet and pillows when I first entered the room. 3. Empty toilet roll left by the previous guest and housekeeping overlooked it. (It was under the sink) Throughout my entire 3 days stay, I can safely say that the housekeeper didn't really do their job. Read less
Image of the Tripadvisor rating Service Excellence & a great hospitality

Jan 13, 2020 Izhrinir

Without any doubt, my favorite hotel I stayed with my family during the last December in Kuala Lumpur. We were warmly welcomed by the Guest Service Manager by the name of Patricia. Most of all, staff was extremely friendly & helpful. I enjoyed the spacious room & the city view. The restaurant staff was very flexible in providing services to my… Read more
Without any doubt, my favorite hotel I stayed with my family during the last December in Kuala Lumpur. We were warmly welcomed by the Guest Service Manager by the name of Patricia. Most of all, staff was extremely friendly & helpful. I enjoyed the spacious room & the city view. The restaurant staff was very flexible in providing services to my family ( appreciate this ! ) . All respect & special thanks to the Front Office Manager, Mr. Redzuan who does a great job here making my stay in Berjaya a memorable one. Without no hesitation, I would recommend Berjaya to my relations & friends who's travelling to Kuala Lumpur & wants easier access to city & shopping mall which is just next to the hotel. For sure, whenever going to Kuala Lumpur, Berjaya Times Square Hotel will always be my first priority. Check in - 20/12/2019, Check out - 26/12/2019 Read less