Doubletree Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Rising high in the Kuala Lumpur city landscape, the DoubleTree by Hilton offers upscale accommodation in a great location, close to all attractions. The metro is a short stroll away whisking you to shopping malls galore, world-class restaurants and Chinatown with its vibrant night markets. After a busy day sightseeing, relax by the outdoor saltwater swimming pool, catching the last of the sun’s rays. There’s also a fitness centre for those keen to upkeep their exercise regime and a spa for those who’d prefer an indulgent massage or beauty treatment. For authentic Malaysian cuisine, look no further than Makan Kitchen with its live, interactive show kitchens detailing the journey of raw ingredients from the pan to the plate. There’s also Tosca, situated beside the swimming pool and serving traditional Italian specialities in a warm and inviting atmosphere. Connoisseurs of the grape are in for a treat at Cellar Door, which specialises in wines from around the world or simply unwind in Axis Lounge, watching the world go by over coffee and a delicious slice of cake.

Amenities

  • Bar
  • Spa
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of Kuala Lumpur, a 10-minute walk from the world-famous Petronas Twin Towers and a short taxi ride from shopping mecca, Bukit Bintang. Accessed by covered walkway from the hotel, Ampang Park LRT metro station is 5 minutes away. Transfer time from Kuala Lumpur Airport: 45 minutes.

Hotel information

540 rooms and suites. All with air-conditioning, satellite TV, Citron Honey & Coriander by Crabtree & Evelyn bathroom amenities, rain shower, telephone, high-speed Internet access*, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Guest Rooms have 1 king-size or twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Half Board/Full Board options: available at a supplement.

Deluxe Rooms have spectacular city views, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suites sleeping maximum 3 adults or 2 adults and 2 children.

Tosca (Italian cuisine), Makan Kitchen (Malaysian cuisine), Cellar Door (fine wines), Axis Lounge, The Food Store (deli). Swimming pool. Spa*. 24-hour fitness centre. Complimentary WiFi in lobby. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary scheduled shuttle service to major attractions.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2170)
  • Very good (1503)
  • Average (385)
  • Poor (147)
  • Terrible (106)
Image of the Tripadvisor rating Everything OK

Jul 10, 2020 KhairiYusri Melaka, Malaysia

Been there for 1 night since they have promotion(Very Cheap) plus my birthday trip. Checkin was easy since i have done online checkin from their apps. Room was clean and spacious. No big issues to raise except for the TV channel. Upon checkin, the maintanance guy had fixed the TV. Its working for the whole night. Then the next day, it became again… Read more
Been there for 1 night since they have promotion(Very Cheap) plus my birthday trip. Checkin was easy since i have done online checkin from their apps. Room was clean and spacious. No big issues to raise except for the TV channel. Upon checkin, the maintanance guy had fixed the TV. Its working for the whole night. Then the next day, it became again no signal. I don't bother to report it again. I did not manage to try their restaurant and room service since i been there for releaxing. Centrally located in KL city. The hotel is above shopping mall and easy to get food. Read less
Image of the Tripadvisor rating Nice Experience

Jul 1, 2020 KathleenXy-za Zamboanga City

Stayed here during our quick trip to KL and as a treat for my dad’s birthday. Had high expectations with this hotel and fortunately, it did not disappoint. Check in was smooth and the place itself was amazing. Staff were welcoming and accommodated all our requests and made sure all our outside transactions were taken cared of. The hotel is within… Read more
Stayed here during our quick trip to KL and as a treat for my dad’s birthday. Had high expectations with this hotel and fortunately, it did not disappoint. Check in was smooth and the place itself was amazing. Staff were welcoming and accommodated all our requests and made sure all our outside transactions were taken cared of. The hotel is within a mall of some sort so it pretty much is near all your needs. The room is gorgeous and the beds are perfect. The best thing however is the hotel location because it is practically walking distance to everything, especially to the Petronas and Suria. Overall, it is the best combination of accessibility, comfort and friendly staff. Will definitely check in here again in my next KL stay. Read less
Image of the Tripadvisor rating Stolen property

Apr 27, 2020 SaucyT_11 Phuket, Thailand

I stayed at the hotel last November and realised upon arrival at the airport I had left my Apple earbuds in my room.. I quickly called the hotel and received confirmation that housekeeping had found the headphones and completing a credit card authorisation form to complete (despite staying a week) to have them posted back to me. Since that time… Read more
I stayed at the hotel last November and realised upon arrival at the airport I had left my Apple earbuds in my room.. I quickly called the hotel and received confirmation that housekeeping had found the headphones and completing a credit card authorisation form to complete (despite staying a week) to have them posted back to me. Since that time all of my 4 emails have gone unanswered and despite confirming they have possession of the item this is my last resort to warm others to check your room thoroughly as even if the hotel confirms they have your item you are unlikely to see it again. Terrible after sales service and theft from a respectable hotel. Disgusted . Read less
Image of the Tripadvisor rating Very Very Poor

Apr 12, 2020 goobug AU

Would advise anyone contemplating a stay at this Hotel to give it a big miss - assuming entry into KL is possible with corona virus lockdown ! What a complete disaster! The buffet breakfasts have gone right off, with little to no changes in the boring luke warm bainne maree food offered. The coffee is undrinkable the seating arrangements poor the… Read more
Would advise anyone contemplating a stay at this Hotel to give it a big miss - assuming entry into KL is possible with corona virus lockdown ! What a complete disaster! The buffet breakfasts have gone right off, with little to no changes in the boring luke warm bainne maree food offered. The coffee is undrinkable the seating arrangements poor the service pathetic. If you want to have a drink during happy hour your choices are a low quality red or White House wine or local beer - nothing else qualifies for the so-called “ happy hour “ discount. We would call it the “ unhappy hour “ We made a tentative booking for a return to the Hotel on April 8th but due to the corona virus shutdown imposed as a result of the spread of the virus via overcrowded mosques we could not enter KL We cancelled the booking via a return email well before this around March 19th only to find that our credit hard had been charged one full nights accomodation for “ a no show “ After heated exchanges with the incompetent arrogant staff and so-called middle management we were called racist ! Again we were in utter disbelief and emailed the hotel with our frank disdain and utter disgust - it would seem this horrible hotel credited our Visa card with the refund (although we received no actual communication from them that this happened) - our statement showed no debit the next time around DO NOT stay at this place even if there are no other hotels in KL !!!!!! What an absolute shocker Read less
Image of the Tripadvisor rating Standard Hilton Double Tree - all VERY Good

Mar 23, 2020 Stuart294265 Kuala Lumpur, Malaysia

I stay with Hilton chain many times over the year and I like the Double Tree concept as good value and service. For this hotel in KL its especially good if you are a tourist as you can walk down to places like KLCC mall or Petronas twin towers ... you can also get the monorail nearby...