Mandarin Oriental Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

This luxurious hotel offers you the perfect base from which to explore this fascinating city. Take advantage of the numerous recreational facilities on site, or simply relax and enjoy a massage in The Spa! You can sample the hotel's wide range of restaurants from the exclusive and contemporary modern grill restaurant, Mandarin Grill, to the elegant Lai Po Heen which specialises in Cantonese delicacies.

Amenities

  • Bar
  • Spa
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Golf
  • Tennis

Where is it

In downtown Kuala Lumpur, next to the Petronas Twin Towers and the KLCC Park. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

643 rooms. All with air-conditioning, satellite TV, Internet access*, mini-bar*, safe, marble bathrooms with separate shower, hairdryer, iPod docking station, LCD flat-screen TV, DVD player, turn-down service including complimentary mineral water and fruit platter, daily newspaper and tea/coffee-making facilities. Deluxe City View Rooms with classic décor and 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

Half Board option: includes breakfast and dinner.

Full Board option: includes breakfast, lunch and dinner.

Deluxe Park View Rooms are lavishly furnished and feature contemporary artwork, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

Twin Tower View Rooms with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child.

The cuisine at Mandarin Oriental, Kuala Lumpur is renowned for its innovation and diversity. The hotel has 10 restaurants and bars including; Mandarin Grill (modern grill), Lai Po Heen (Chinese cuisine), Wasabi Bistro (Japanese cuisine), Mosaic (local and International cuisine), AQUA Restaurant & Bar (global tapas, pizzas and cocktails), Lounge on the Park (snacks and afternoon tea), MO Bar (serving drinks and snacks), kyo and ren (cocktails and light bites) and The Mandarin Cake Shop. Infinity edge swimming pool with separate kids' wading pool. The Spa*. Well-equipped fitness centre. Tennis courts with Peter Burwash International coach. Indoor Golf @ MO*. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*.

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4878)
  • Very good (1133)
  • Average (280)
  • Poor (109)
  • Terrible (77)
Image of the Tripadvisor rating From love this hotel

Dec 13, 2019 bnagle Greensboro, Georgia

From the moment you arrive you are pampered. Checking in was a breeze, bellman will get you anything you want. The decorations for Christmas are beautiful. Rooms are large, clean and comfortable. We had a great view of the park and watch the water fountain displays from our room. The dinner buffet was one of the best and worth the price. Breakfast… Read more
From the moment you arrive you are pampered. Checking in was a breeze, bellman will get you anything you want. The decorations for Christmas are beautiful. Rooms are large, clean and comfortable. We had a great view of the park and watch the water fountain displays from our room. The dinner buffet was one of the best and worth the price. Breakfast buffet had everything you could ever think of. Location could not be better. Read less
Image of the Tripadvisor rating No more chances

Dec 12, 2019 garygA2907FC Newcastle upon Tyne, United Kingdom

Sick of this place now. We use an international travel agent. Which they accept at the time of booking and agree to honour. But when it comes to pay for anything on that account, suddenly it’s not accepted anymore. Either accept the Travel Agents card or decline the booking. But here’s the killer. They charge me personally and then charge the… Read more
Sick of this place now. We use an international travel agent. Which they accept at the time of booking and agree to honour. But when it comes to pay for anything on that account, suddenly it’s not accepted anymore. Either accept the Travel Agents card or decline the booking. But here’s the killer. They charge me personally and then charge the travel company. It fraud, obtaining money by deception. AVOID Read less
Image of the Tripadvisor rating Well done for sustainability efforts

Dec 12, 2019 gimboeek London, United Kingdom

Second visit in 18 months. -liked One of the best Asian hotel breakfast buffets we've ever had in terms of both choice, presentation and quality. The gym area is spacious and well kitted out, changing rooms fabulous. Also has one of the best pools in KL. Nice terrace overlooking the park area to sit on but beware as part of it is also a… Read more
Second visit in 18 months. -liked One of the best Asian hotel breakfast buffets we've ever had in terms of both choice, presentation and quality. The gym area is spacious and well kitted out, changing rooms fabulous. Also has one of the best pools in KL. Nice terrace overlooking the park area to sit on but beware as part of it is also a dedicated smokers area which somewhat spoils it. Just next to the park which has a running track and good for a walk/jog. Very impressed with their sustainability, filtered water in glass bottles and no plastic bottles and each room has a recycling bin. -could do better Stayed 4 nights. Asked for a quiet room. First 2 nights had a problem with noisy family next door and neighbours coming back in early hours and talking loudly outside. On mentioning this to the manager he moved us to a quieter corner room on the floor above although it needed a good dust we had a better nights sleep. Rooms showing their age as hotel one of the older ones. The shower in both rooms did not drain well and in one the electric socket came out of the wall when charging our toothbrush. One thing the hotel should enforce is not allowing cars to sit with their engines idling in front of the hotel polluting the atmosphere. --- Ate dim sum at the restaurant. In summary it just wasn't as good as the 4 seasons dim sum. Tea refill was a bit tepid but they changed it when mentioned. Read less
Image of the Tripadvisor rating Great ambiance and very friendly staff @ Lounge on the park

Dec 12, 2019 abgsyzmn

I had my lunch buffet @ Lounge on the park with my colleagues. The food was nice & the service is very good. Nadia in particular has been serving us well from the moment we entered into the restaurant till we left the place. Kudos to the management.
Image of the Tripadvisor rating Magnificent service

Dec 12, 2019 f4r_e4st25

The food is AWESOME and good view. The most important from all above, the service from staff are MAGNIFICENT and WONDERFUL. Thanks alot Nadia from Lounge On The Park for your warm hospitality. Thanks thanks