PARKROYAL Kuala Lumpur

Kuala Lumpur, Asia and Far East

The hotel

Rubbing shoulders with Malaysian restaurants and global food chains, chic boutiques and intoxicating markets, and eclectic entertainment spots, PARKROYAL Kuala Lumpur is simultaneously local and international. That’s also reflected in its décor, its amenities (like the high-speed internet and chic al fresco pool zone), and its dining venues, where Malaysian menus mingle with Japanese fine dining and Western favourites, including ice creams, cakes, and pastries at Hot Gossip. Just moments from Bukit Bintang monorail station, and near MRT and GO KL bus connections, you could explore KL with ease – but you’re also within five minutes’ walk of five major malls if you’d rather shop than sightsee.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Internet Access
  • Restaurant

Where is it

Located in the shopping hub, Bukit Bintang, the hotel is surrounded by major shopping malls including the popular Sungai Wang Shopping Mall. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

426 roooms on 21 floors, most with city views. All with LCD television with local and cable channels, WiFi access, tea/coffee-making facilities, mini-bar*, complimentary bottled water and safe. Superior Rooms have an executive work area, floor-to-ceiling windows with city views and 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms have an executive work area, and a choice of 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Deluxe Double Double Rooms with 2 super single beds, sleeping maximum 2 adults and 2 children.

Chatz Brasserie (buffet restaurant serving Malaysian and Western cuisine; breakfast, lunch and dinner), Hot Gossip (meals and snacks), Pool Bar (light bites and cocktails), Klix Lounge with live music daily. Outdoor swimming pool. Spa and wellness centre*. Fitness centre. 24-hour room service.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1652)
  • Very good (1760)
  • Average (486)
  • Poor (172)
  • Terrible (104)
Image of the Tripadvisor rating Visit to Kuala Lumpur

Aug 16, 2019 zhlf233 London, United Kingdom

We spent two nights at Park Royal and it did not disappoint. After having checked in, we were unexpectedly upgraded, due to a mistake which was initially made on their behalf. This room (part of the Orchid rooms) was superb; great facilities and spacious. The breakfast buffet was delicious, there was a wide range of choice from so many different… Read more
We spent two nights at Park Royal and it did not disappoint. After having checked in, we were unexpectedly upgraded, due to a mistake which was initially made on their behalf. This room (part of the Orchid rooms) was superb; great facilities and spacious. The breakfast buffet was delicious, there was a wide range of choice from so many different cultures. The staff were also so very attentive, friendly and accommodating. Hidayet was especially very smiley and welcoming. Read less
Image of the Tripadvisor rating Thankful

Aug 16, 2019 yworafi Dubai, United Arab Emirates

Suhainah from Parkroyal Hotel KL is Professional, friendly and helpful. Something usually not available in most hotels. This is not a compliment, but she deserves every word. Wish her success in her life and her carrier. Yaser Al-Worafi
Image of the Tripadvisor rating Great location just uncomfortable beds

Aug 14, 2019 freemanperez0626

Beds were uncomfortable as it was really hard otherwise room clean just a little out dated. Great location as it was walk out to Lot 10 and Sugei Wang mall. Staff very friendly and helpful especially the valet people giving us tips on where to go.
Image of the Tripadvisor rating جده السعودية

Aug 14, 2019 hamed2244 Jeddah, Saudi Arabia

فندق رائع خدمة الموظفين ممتازه قريب من الخدمات الامان عالي الافطار منوع لكل الجنسيات بعض اسعار الاصناف غالي شوي ، والاروع أ/ احمد الجزائري جدا مميز بتعامله الراقي وخدمته للعملاء ذلل كثير من الصعوبات لي ولعائلتي قرأته كثير من التعليقات عنه بمواقع الحجز تشيد بمهنيه واحترافيته في التعامل مع العملاء فله كل الشكر والتقدير والاعجاب 🌹 A… Read more
فندق رائع خدمة الموظفين ممتازه قريب من الخدمات الامان عالي الافطار منوع لكل الجنسيات بعض اسعار الاصناف غالي شوي ، والاروع أ/ احمد الجزائري جدا مميز بتعامله الراقي وخدمته للعملاء ذلل كثير من الصعوبات لي ولعائلتي قرأته كثير من التعليقات عنه بمواقع الحجز تشيد بمهنيه واحترافيته في التعامل مع العملاء فله كل الشكر والتقدير والاعجاب 🌹 A great hotel,good service, high security,perfect location, different types of breakfast meal and a little pit expensive. many of thanks to Mr.Ahmad Aljazaeeri he helped me and my family.. he was 🌹🌹professional and occupational Read less
Image of the Tripadvisor rating Many wow factors!

Aug 13, 2019 oliviamummy Singapore

We booked and stayed in the Deluxe King with Club Benefits. At first, I was thinking club benefits and so what but it was quite impressive. it came with exclusive check-in/check-out where we were guided to the 6th floor, complimentary daily laundry, tea snacks, evening cocktails, etc. We didn't use it all but we had our breakfast once at the… Read more
We booked and stayed in the Deluxe King with Club Benefits. At first, I was thinking club benefits and so what but it was quite impressive. it came with exclusive check-in/check-out where we were guided to the 6th floor, complimentary daily laundry, tea snacks, evening cocktails, etc. We didn't use it all but we had our breakfast once at the club instead (to skip the crowd at the common area). Although the breakfast was not a full spread but I found it more than adequate. I love the room! (1) Room size is big (2) Super big bed (3) Lots of pillow (4) Big and compartmentalized totilet! Shower area, bathtub and toilet are all partitioned. Love it that the wardrobe is in the toilet as it made it very easy for us to lay our cabin sized luggage in there and made everything we need within reach. (5) St Gregory toiletries! (6) Well equipped room. Iron, coffee maker, etc, etc. A small minus for the room is that it is not soundproofed and we could hear some noise from outside the room or the road (our room faced the main road). I am a light sleeper but I found the sound was manageable though. We didn't order in-room dining but I took a peek at the menu and I was again impressed. They offer dining throughout the day (even from 11pm - 7am!!!) and movie snacks such as popcorns, etc. The staff we met were all friendly and helpful. Lots of initiative to offer help even before we requested for it. E.g. when we came down with our luggage to check-in, the concierge immediately offered to store the luggage (if required) for pick-up later. The housekeeping we met in the morning when we leave our room were equally friendly and prompt in tidying the room. The breakfast spread was big! They even offered Korean dishes too. The only issue (small issue) we had was the top-up was a little slow (maybe the crowd was bigger) and hence things such as water, scrambled eggs, etc were almost emptied. Another day we had our breakfast at the club and it was equally great with lesser crowd. The location is great for us. (1) It is near the coach drop-off point (Imbi) (2) It is near a monorail station (Bukit Bintang) (3) It is near shopping places such as Berjaya Times Square, Pavillion, Fahrenheit88, Sungei Wang Plaza, etc (4) No issue getting Grab from the lobby The only issue is probably the road opp the hotel is super busy and almost always congested. Hence sometimes the Grab driver might get caught in the jam (and a little late) or you might get stuck when coming back (hence we would drop opp the hotel and walked back instead). This hotel definitely exceeded my expectations in all areas. Highly recommended and will come back again! Read less