PARKROYAL Kuala Lumpur

Kuala Lumpur, Malaysia

The hotel

Rubbing shoulders with Malaysian restaurants and global food chains, chic boutiques and intoxicating markets, and eclectic entertainment spots, PARKROYAL Kuala Lumpur is simultaneously local and international. That’s also reflected in its décor, its amenities (like the high-speed internet and chic al fresco pool zone), and its dining venues, where Malaysian menus mingle with Japanese fine dining and Western favourites, including ice creams, cakes, and pastries at Hot Gossip. Just moments from Bukit Bintang monorail station, and near MRT and GO KL bus connections, you could explore KL with ease – but you’re also within five minutes’ walk of five major malls if you’d rather shop than sightsee.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Internet Access
  • Restaurant

Where is it

Located in the shopping hub, Bukit Bintang, the hotel is surrounded by major shopping malls including the popular Sungai Wang Shopping Mall. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

426 roooms on 21 floors, most with city views. All with LCD television with local and cable channels, WiFi access, tea/coffee-making facilities, mini-bar*, complimentary bottled water and safe. Superior Rooms have an executive work area, floor-to-ceiling windows with city views and 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms have an executive work area, and a choice of 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Deluxe Double Double Rooms with 2 super single beds, sleeping maximum 2 adults and 2 children.

Chatz Brasserie (buffet restaurant serving Malaysian and Western cuisine; breakfast, lunch and dinner), Hot Gossip (meals and snacks), Pool Bar (light bites and cocktails), Klix Lounge with live music daily. Outdoor swimming pool. Spa and wellness centre*. Fitness centre. 24-hour room service.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1718)
  • Very good (1795)
  • Average (511)
  • Poor (178)
  • Terrible (105)
Image of the Tripadvisor rating Slightly above Average quality

Jan 25, 2020 dgceneo Perth, Australia

Hotel needs uplift especially the carpets in some rooms. Buffet breakfast was average. Concierge staffs were friendly and attentive. Generally, all staffs are very friendly. Location is right in Bukit Bintang area. Note: Construction of new service apartment adjacent to it. The gym is just enough for a quick workout but tidy and clean
Image of the Tripadvisor rating Tired

Jan 25, 2020 Kingston12344

Just checked in - long queue and not pleasant really - room so tired looking and doors scuffed and furniture chipped. I’ve just come from much better three stars. Disappointing. I would think about another hotel.
Image of the Tripadvisor rating quick stay

Jan 19, 2020 suzzy79 milano

I've been here only one night...when i arrived the room i booked wasn't ready so they "upgraded me" to a room with two single beds (my booking was with a large king size bed)....this is a strange upgrade for me...then in my room were no towels so i went to the reception to ask for the towels but after waiting 15 minutes i went back to the… Read more
I've been here only one night...when i arrived the room i booked wasn't ready so they "upgraded me" to a room with two single beds (my booking was with a large king size bed)....this is a strange upgrade for me...then in my room were no towels so i went to the reception to ask for the towels but after waiting 15 minutes i went back to the reception to ask again and after 20 minutes i had my towels...bad service for a 5 star hotel...then the hotel is old, not compared to other 5 star hotels in Kuala Lumpur Read less
Image of the Tripadvisor rating Location, Location, Location!

Jan 18, 2020 munthe

We recently had two stays at park royal, one in December in an Orchis Club room and one in January in a deluxe double double room. We have stayed at Park Royal on numerous occasions and I honestly wouldn't consider staying anywhere else. The hotel has a fantastic location close to pavillion mall in bukit bintang. Lovely pool area. An amazing… Read more
We recently had two stays at park royal, one in December in an Orchis Club room and one in January in a deluxe double double room. We have stayed at Park Royal on numerous occasions and I honestly wouldn't consider staying anywhere else. The hotel has a fantastic location close to pavillion mall in bukit bintang. Lovely pool area. An amazing breakfast buffet. All at a very reasonable price. Plus if you book direct often many extra benefits. Read less
Image of the Tripadvisor rating Great service!

Jan 17, 2020 B7529BXangelan

We stayed over for the new year for few days and further couple of nights as our transit hotel. Both time the services from staff are excellent. Our 2 rooms are always cleaned. Breakfast selections are many to choose from. Concierge staff are professional, hotel taxis are great. The singer from the lobby lounge just very lovely. Nero from… Read more
We stayed over for the new year for few days and further couple of nights as our transit hotel. Both time the services from staff are excellent. Our 2 rooms are always cleaned. Breakfast selections are many to choose from. Concierge staff are professional, hotel taxis are great. The singer from the lobby lounge just very lovely. Nero from morning breakfast, she's so friendly ,helpful and always asked us if we need any other varieties of coffees or teas. The hotel is in a great location, close to shopping malls, entertainment area which is kids friendly, the street food market is just 5 minutes walk Overall, we are very satisfied with the hotel, staff and location. Read less