PARKROYAL Kuala Lumpur

Kuala Lumpur, Asia and Far East

The hotel

Rubbing shoulders with Malaysian restaurants and global food chains, chic boutiques and intoxicating markets, and eclectic entertainment spots, PARKROYAL Kuala Lumpur is simultaneously local and international. That’s also reflected in its décor, its amenities (like the high-speed internet and chic al fresco pool zone), and its dining venues, where Malaysian menus mingle with Japanese fine dining and Western favourites, including ice creams, cakes, and pastries at Hot Gossip. Just moments from Bukit Bintang monorail station, and near MRT and GO KL bus connections, you could explore KL with ease – but you’re also within five minutes’ walk of five major malls if you’d rather shop than sightsee.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Internet Access
  • Restaurant

Where is it

Located in the shopping hub, Bukit Bintang, the hotel is surrounded by major shopping malls including the popular Sungai Wang Shopping Mall. Transfer time from Kuala Lumpur Airport: 50 minutes.

Hotel information

426 roooms on 21 floors, most with city views. All with LCD television with local and cable channels, WiFi access, tea/coffee-making facilities, mini-bar*, complimentary bottled water and safe. Superior Rooms have an executive work area, floor-to-ceiling windows with city views and 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms have an executive work area, and a choice of 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Deluxe Double Double Rooms with 2 super single beds, sleeping maximum 2 adults and 2 children.

Chatz Brasserie (buffet restaurant serving Malaysian and Western cuisine; breakfast, lunch and dinner), Hot Gossip (meals and snacks), Pool Bar (light bites and cocktails), Klix Lounge with live music daily. Outdoor swimming pool. Spa and wellness centre*. Fitness centre. 24-hour room service.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1580)
  • Very good (1731)
  • Average (474)
  • Poor (166)
  • Terrible (99)
Image of the Tripadvisor rating Good holiday at Parkroyal KL

Apr 20, 2019 Judy H

We had a great 5 day stay at the Parkroyal and really enjoyed our stay. The accommodation was very good, service BV great, club facilities excellent and location perfect. The location, close to Lot 10 and overpass to twin towers, was great. We intend to go back
Image of the Tripadvisor rating Good stay .....

Apr 19, 2019 WendyN672

We had a pleasant stay at the ParkRoyal, were given an upgrade due to the construction works outside our previously booked room. Rooms were very clean and enjoyed the large bathroom area. Staff generally were very friendly and attentive. Special thanks to KK and Razalee for their extra effort looking after me at breakfast as I have a gluten free… Read more
We had a pleasant stay at the ParkRoyal, were given an upgrade due to the construction works outside our previously booked room. Rooms were very clean and enjoyed the large bathroom area. Staff generally were very friendly and attentive. Special thanks to KK and Razalee for their extra effort looking after me at breakfast as I have a gluten free dietary need. They were fantastic. Also Shatis for the best coffee in KL! Loved the location, walking distance to MRT, Mono rail and shops and Jalan Alor. Bar area could do with a facelift. Read less
Image of the Tripadvisor rating Dirty Room

Apr 19, 2019 LightPacker314795

Th swimming pool is close when it rains, we check in around 12 pm the concierge informed us to return 1.30 pm because the room is not yet available. When we get inside the room the carpet is very dirty its like it dit not vacum for a week.. its so ewww!!! i cant walk with my bare foot because it so dirty. And there is no towel anyway they send us… Read more
Th swimming pool is close when it rains, we check in around 12 pm the concierge informed us to return 1.30 pm because the room is not yet available. When we get inside the room the carpet is very dirty its like it dit not vacum for a week.. its so ewww!!! i cant walk with my bare foot because it so dirty. And there is no towel anyway they send us towel emmediately. Read less
Image of the Tripadvisor rating Rooms looking tired

Apr 14, 2019 Traveller8354 Ho Chi Minh City, Vietnam

Although lobby looks ok, rooms are looking old and tired. Cleanliness of room and toilet could be better. Toilets are dark even with lights on. Breakfast could do with more regular changes in menu especially for local food section. Although promised newspapers on arrival checkin, I didnt receive any for 4 days during my stay. This hotel doesnt… Read more
Although lobby looks ok, rooms are looking old and tired. Cleanliness of room and toilet could be better. Toilets are dark even with lights on. Breakfast could do with more regular changes in menu especially for local food section. Although promised newspapers on arrival checkin, I didnt receive any for 4 days during my stay. This hotel doesnt reward repeat customers. Read less
Image of the Tripadvisor rating Old hotel but good location

Apr 14, 2019 TSW19

This is not a new hotel. In fact, very aged, yet there are good things going for it. Location is OK. It is at junction of Jalan Imbi-Jalan Bukit Bintang. I took the KLIA Express in from the airport and walked around 6 minutes to connect on the MRT to reach the hotel - so very "reachable". The breakfast is good value, the crew are attentive. Maybe… Read more
This is not a new hotel. In fact, very aged, yet there are good things going for it. Location is OK. It is at junction of Jalan Imbi-Jalan Bukit Bintang. I took the KLIA Express in from the airport and walked around 6 minutes to connect on the MRT to reach the hotel - so very "reachable". The breakfast is good value, the crew are attentive. Maybe it was a bz day, but the front desk needs to smile a bit. I asked for a high floor and they acceded to my request. Within walking distance is Pavilion Mall - nice shopping mall with anchor tenant Parkson, and a large food court on the basement floor. Read less