Parkroyal Penang Resort

Penang, Malaysia

The hotel

Transporting you straight to the tropics, PARKROYAL Penang Resort has all the poolside palm trees, exotically spiced menus, and mellow Malaysian mood you could hope for. Hugging Batu Ferringhi’s sandy shoreline, this beachfront hotel is also on the resort’s main road, putting you in easy reach of its shopping, dining, and night bazaar. There’s a room type for every kind of traveller, from families wanting space together to those after a view of the night market, Strait of Malacca, or their own private garden. Whichever room you plump for, you’ll have plenty to tempt you away from it, like the spa’s soothing treatments, the Koko-Nut Kids’ Club, the tropical lagoon pool, the kids’ pool with water slides, and the dining, which ranges from poolside café favourites to beachside tapas.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

Situated along Batu Ferringhi beach, close to all local shops and restaurants. Transfer time from Penang International Airport: 45 minutes.

Hotel information

309 rooms. All with in-room climate control, work desk, LCD TV with local and cable channels, DVD player, telephone, complimentary WiFi, tea/coffee-making facilities, complimentary bottled water, mini-bar*, safe and hairdryer. Superior Rooms with twin beds, sleeping maximum 2 adults.

Deluxe Rooms with district views and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Deluxe Sea-facing Rooms with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Premier Seaview Rooms with balcony and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Family Rooms are spacious with a private balcony and 1 king-size bed and 2 single beds, sleeping maximum 2 adults and 2 children.

Premier Suites feature a separate lounge area and either have access to a private garden or balcony with sea view, 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Lanai Suites offer a living room, private balcony and a separate bedroom with 1 king-size bed, sleeping maximum 2 adults.

Cinnamon (all-day dining; Asian, Continental and International cuisine), Cool Bananas (poolside café), Uncle Zack By The Beach (local tapas), Javana Lounge, Sunset Bar. Freeform swimming pool and kids' pool with water slides. St. Gregory Spa*. Gym. Tennis court. Koko-Nut Kid’s Club (for ages 4-12 years). Beach and water sports activities. 24-hour room service*. Jewellery and souvenir shops.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1563)
  • Very good (1274)
  • Average (441)
  • Poor (138)
  • Terrible (82)
Image of the Tripadvisor rating Wonderful Place

Mar 17, 2020 karen072020 Kuala Lumpur, Malaysia

Very friendly and helpful staffs, the view is a must experience, the landscape is amazing, F&B is a must with lots of variety. If you love a quiet and relaxing place by the sea, this is the place ! Kids too will enjoy the pool with slides .
Image of the Tripadvisor rating Sunday Brunch was Super at Cinnamon Asian Kitchen

Mar 17, 2020 zalipah51 George Town, Malaysia

Perfect lunch with Family reunion the food was delicious. Service was great .compliment to Chef Mariam make dessert. Cinammon Asian Kitchen Very good local food in the menu.will be back again here.Big thank you staff service by name Verra.
Image of the Tripadvisor rating Great Resort

Mar 15, 2020 SunshineCoastDenis Brisbane, Australia

We took advantage of an advertised 7 night special as we always wanted to visit Penang. Even though we were in the middle of the Corona scare we were not disappointed. Customer service was excellent including the constant health checks and provision of hand sanitiser. Our room was very clean,comfortable and well equipped. We had to change room… Read more
We took advantage of an advertised 7 night special as we always wanted to visit Penang. Even though we were in the middle of the Corona scare we were not disappointed. Customer service was excellent including the constant health checks and provision of hand sanitiser. Our room was very clean,comfortable and well equipped. We had to change room after several days due to maintenance works but this was handled OK. The Cinnamon restaurant where we had breakfast and several dinners was excellent and Hussain provided great service in the evenings. The Italian restaurant was Ok food wise but they served entree and main at the same time . NOT GOOD! The service at the Sunset bar and around the great pool was very good. The Lounge was under renovation with a temporary bar but it still was comfortable and relaxing. The evening entertainment was great with the singers only to willing to sing requests. Overall a great holiday . Read less
Image of the Tripadvisor rating Good room terrible service

Mar 14, 2020 ShSuKL Kuala Lumpur, Malaysia

This is NOT a Penang Char Koay Teow no matter how you sell it!!! The room was nice. It is the Covid 19 virus time and while everywhere else is empty, Parkroyal Penang is still full. Kudos to them. But really for RM450.00 they can do so much better. Staff should be grateful that they still have a job!! The levels of service is so lackadaisical from… Read more
This is NOT a Penang Char Koay Teow no matter how you sell it!!! The room was nice. It is the Covid 19 virus time and while everywhere else is empty, Parkroyal Penang is still full. Kudos to them. But really for RM450.00 they can do so much better. Staff should be grateful that they still have a job!! The levels of service is so lackadaisical from front of house to the breakdown of the buffet breakfast. I had to wait 20mins patiently for a simple fresh Char Koay Teow that they promised was Penang street food. It was rubbish. Nothing like a proper plate of noodles. I am a Penangite. We had dinner at their flagship Italian restaurant by the sea, and paid top dollar for it. A glass of Banfi red wine took 30 mins to come! I mean, come on!!! What real shame. If only the management spent time training the staff instead of telling the world and the Penang State Government how good they are, they'll get their core and fundamental business, which is customer service, actually right!! Read less
Image of the Tripadvisor rating Lovely Hotel - Great Holiday

Mar 12, 2020 Mike T Alloa , Scotland

My wife and I stayed for for 3 weeks in February/March this year. This was our 2nd time in Penang and our first time in this hotel. We were very very impressed with Penang and especially with the hotel. This a very comfortable and convenient place to stay when in Penang. The location is excellent being directly on Batu Ferringhi beach, close to… Read more
My wife and I stayed for for 3 weeks in February/March this year. This was our 2nd time in Penang and our first time in this hotel. We were very very impressed with Penang and especially with the hotel. This a very comfortable and convenient place to stay when in Penang. The location is excellent being directly on Batu Ferringhi beach, close to shops, great restaurants and on the bus route to George town and beyond. The hotel food is very good and they have an Italian restaurant with tables right by the beach which is perfect for quiet dinners by the sea. There are also plenty of other places to eat but not many right by the sea. The rooms are clean , bright and convenient. We had a Premier room with a seaview balcony which was perfect for us ( maybe a bit small - but this no major problem. Nice touches are - free ice and water machines on each floor, free infused ice water all around the beach area. There are plenty of sunbeds at the beach front area and staff available to help with anything you need. The rooms are efficiently serviced and the beds very comfortable. In short we had no problems at all , no criticisms. We would highly recommend the hotel and are really looking forward to returning as soon as we can. Thank you for an excellent holiday. Read less