Furama City Centre Singapore

Singapore, Asia and Far East

The hotel

A playful pad for your stay in Singapore, this urban escape’s fun design extends from its iconic façade to its al fresco pool zone (set among the high rises) and its bright and bold lobby, where pops of colour reveal its sense of humour. It may be fun in design, but its location is something serious – right in the buzz and beauty of Chinatown. Not only close to the district’s historic shop-houses, fragrant restaurants, and warren of lantern-strung lanes, Furama City Centre is also just 10 minutes’ walk from the shops, eateries, and entertainment of Clarke Quay and close to an MRT connection for exploring the city.

Amenities

  • Bar
  • Free Parking
  • Babysitting service
  • Restaurant
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Room Service
  • Swimming Pool
  • Safety Deposit Box
  • Close to City Centre

Where is it

5-minute walk from Singapore's Financial District and the festival village of Clarke Quay, where there's shopping, food and entertainment in a colonial setting. Also close by are Boat Quay, Riverside Point Shopping Centre and MRT stations. Transfer time from Singapore Changi Airport: 20 minutes.

Hotel information

445 guest rooms over 23 floors. All rooms offer TV with international TV channels, complimentary WiFi, tea/coffee-making facilities, hairdryer, safe, iron and board. Superior Rooms offering 2 single beds or 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 king-size bed, sleeping maximum 2 adults. 

Tiffany Café and Restaurant (international cuisine) and Lobby Lounge. Outdoor swimming pool. Fitness centre. 24-hour room service*. Laundry service*. Concierge. Digital newsstand. Babysitting service*. Complimentary WiFi and self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1444)
  • Very good (1127)
  • Average (478)
  • Poor (144)
  • Terrible (112)
Image of the Tripadvisor rating For anyone interested, you might as well go to a motel

Dec 31, 2020 sg_6438 Singapore, Singapore

The service at this hotel is absolutely appalling. When I asked if I could get more bottled water sent to my room, I was told that I can just drink the tap water from the toilet. A ridiculous response to such a simple request. Then when I kindly said that I would prefer to drink bottled water, they said that they would send some up for me. After… Read more
The service at this hotel is absolutely appalling. When I asked if I could get more bottled water sent to my room, I was told that I can just drink the tap water from the toilet. A ridiculous response to such a simple request. Then when I kindly said that I would prefer to drink bottled water, they said that they would send some up for me. After waiting for an entire day and calling them 5 or more times to remind them, they kept saying that they would bring it up and never did. Not only that but the front desk was virtually uncontactable as they would blatantly ignore calls (literally 10 times in a row), and only pick up when convenient for them. I would only get a response maybe 1 out of the 10 times I would call them. And this is the front desk that we are expected to call in the case of a fire or a medical emergency... This is by far the most disgusting level of service that I have ever experienced at a hotel, and for anyone who is considering staying here, I guarantee that you will receive better service at a motel. For your own sake, please do not stay at Furama City Center. You will literally have the worst hotel experience ever. This only covers the issues with service and staff. There are a number of different issues related to in-room facilities and the virtually non-existent internet connection. Read less
Image of the Tripadvisor rating Bellman's attitude

Dec 26, 2020 zwreview Singapore, Singapore

Went for pick up the Christmas take away set. After entered the level one area, informed the bellman that I were there to pick up the Christmas take away set and their F&B staff was on the way down to pass me the ordered items. The bellman just pointed to outside the entrance glass door area and rudely said "WAIT OUTSIDE". What a disgusting… Read more
Went for pick up the Christmas take away set. After entered the level one area, informed the bellman that I were there to pick up the Christmas take away set and their F&B staff was on the way down to pass me the ordered items. The bellman just pointed to outside the entrance glass door area and rudely said "WAIT OUTSIDE". What a disgusting Christmas wishes!!! Read less
Image of the Tripadvisor rating No properly cleanliness and terrible FO staff customer service

Dec 25, 2020 kokoaung30

My wife stay as government quarantine dedicated hotel for 14 days from 19 December 2020. She is currently still staying at hotel. Hotel facilities are bad and not properly clean even during covid 19 pandemic. Front office staff customers service are very poor and sound racist. Below is her feedback. -Bad smell when check in -TV and internet… Read more
My wife stay as government quarantine dedicated hotel for 14 days from 19 December 2020. She is currently still staying at hotel. Hotel facilities are bad and not properly clean even during covid 19 pandemic. Front office staff customers service are very poor and sound racist. Below is her feedback. -Bad smell when check in -TV and internet connection poor ( i watch movies in my laptop) -no paying channel, only free channel..likes news.. even free channel also sometimes hang.. not good sound -No water tap in toilet -not have daily top up for drinking water -telephone is old and can not hear sometimes.. when i called to FO, they said to push the wire to hear me clearly -towel, bedsheet, pillows have odd smell -no face towel in rhe room while check in.. only bath towel and one bath mat.. bath towel had odd smell too -FO staff tones likes racism In fact, they havve rooms with city view with bathtub.. but they assign me to this blocked room with standing shower.. When i asked FO to change room, she refer fo gov web site to submit the form. Terrible hotel stay experience in our whole life. Ko Ko Aung Read less
Image of the Tripadvisor rating Covid refund

Aug 30, 2020 joancollins69 Melbourne, Australia

We stayed here last year and enjoyed Elected to revisit but couldn’t due to lockdown in Australia, well everywhere Requested a refund and was granted, though was informed a refund issued when it hadn’t been, but did appear two weeks later In any case will return when safe to travel again Thank you
Image of the Tripadvisor rating Excellent Accommodation in Chinatown

Aug 15, 2020 LinkedInLegend Townsville, Australia

ExcelOI love staying here when I am in Singapore. Staff radiate a friendly professional manner. Great location. Close to the city shops and venues. All necessary services available and so easy to use as a base to visit top spots in Singapore. Walkway to the shops is a bonus. Good size rooms.