Hard Rock Hotel Singapore

Singapore, Asia and Far East

The hotel

A place to let your hair down (and preferably swing it around in true head-banging fashion), Singapore’s outpost of the Hard Rock Hotel franchise lives up to its rock and roll name. It even gives you unlimited free use of its 20 Fenders (including those legendary Stratocasters) to use in your rock-themed guest room, with its state-of-the-art entertainment system. The hotel’s decorated with around 120 pieces of musical memorabilia, including a signed Pearl Jam guitar, but its headline act’s the pool. A tropical lagoon, with man-made sandy beach, swanky cabanas, swim-up bar, beach volleyball and buzzing vibe, it’s ‘the’ place to be seen. On Singapore’s Sentosa Island, the hotel’s part of Resorts World Sentosa, so you’re well-placed for celebrity chef dining, Festive Walk’s shops, and big-name attractions like Universal Studios Singapore®.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Honeymoon
  • Valet parking
  • Fitness Centre/Gym
  • Restaurant

Where is it

On Sentosa, Singapore’s famed resort island, this hotel is part of Resorts World Sentosa, a collection of hotels, dining venues including celebrity chef restaurants, retail outlets at Festive Walk, and attractions including a spa, casino, Universal Studios Singapore® theme park, S.E.A. Aquarium™, Adventure Cove Waterpark™. It’s also a stroll from VivoCity shopping mall and 10 minutes from Singapore’s Central Business District. Transfer time from Singapore Airport: 25 minutes.

Hotel information

All rooms with Simmons ‘Cool Max’ bed, state-of-the-art entertainment system with 42” flat-screen LCD TV with more than 28 channels (including Hard Rock Music Video Channel), WiFi*, tea/coffee maker, symbolic guitar amenity tray, bottled mineral water, safe, and iron and board. Deluxe Rooms have portraits of Rock 'n' Roll legends, with 1 king-size bed or 2 double beds, and a pullout bed, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suites have a connecting lounge and bedroom, a well-stocked mini-bar, and a bathroom with special lighting giving a rock star dressing room feel, and a shower and large bathtub. Each suite has 1 king-size bed, and a pullout bed, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Star Suite has a large pool-facing balcony (for views of live performances), a spacious living area, a well-stocked mini-bar, a pantry area with microwave and fridge, and special bathroom lighting giving a rock star dressing room feel. It has 1 king-size bed, and 2 double beds, sleeping maximum 6 adults or 4 adults and 4 children.

Starz Restaurant (International buffet, open for breakfast, lunch, High Tea, and dinner) and Rock to Go (deli). 2 bars including Rock Pool Bar (swim-up bar) and The Rock Bar. Outdoor lagoon swimming pool (with sandy beach, beach volleyball court, poolside cabanas*, and music). 24-hour Body Rock® Fitness Center. Sound of your Stay programme (including Tracks® free music downloads and Picks® Fender guitar use, complimentary but credit card deposit required). Rock Shop® (with Hard Rock and rock and roll merchandise). Valet parking available (one complimentary coupon per room, per stay).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (570)
  • Very good (886)
  • Average (578)
  • Poor (239)
  • Terrible (187)
Image of the Tripadvisor rating Should be called OLD rock

Sep 17, 2019 alwaysgoinggolfing Jurong East, Singapore

This hotel was dirty. The mould in the shower was gross and I took pictures. The room was so small we tripped over each other, no mini bar, hot bottled water they refill from the tap so COULD easily be contaminated by staff. Not even cold water in the EMPTY FRIDGE. Hard as rock bed in an old dated room. The cushions need to be tossed out they are… Read more
This hotel was dirty. The mould in the shower was gross and I took pictures. The room was so small we tripped over each other, no mini bar, hot bottled water they refill from the tap so COULD easily be contaminated by staff. Not even cold water in the EMPTY FRIDGE. Hard as rock bed in an old dated room. The cushions need to be tossed out they are stinky. I left an empty tissue box DAY 1 with a half a toilet roll sitting on it to show we were out of tissues and of the 2 toilet holders one was OBVIOUSLY empty and neither were filled by housekeeping. What is wrong with these hotels? I want to start a trouble shooting business in Singapore TO TRAIN STAFF. Everywhere we go we shake our heads at the lack of cleanliness, hygene and general COMMON SENSE. We have yet to meet well trained staff. One concierge young man was awesome that was it.The barman ignored me for 7 minutes while he write in a book. I was the ONLY person at the bar, I had to get up and walk around to ask him for a drink he looked at me like I was intruding. To get to say the casino or to an attraction be warned everything is A LONG HOT WALK!! No transport, no little golf carts to run around the long HOT distances. No thanks. Clean up your act Hard rock our room was dirty. If you want pics I have them. Yuk!! Read less
Image of the Tripadvisor rating Not sure if I will come back again

Sep 16, 2019 PDainty

This is the third RWS hotel that we have stayed. Booked this hotel during the 40% off room rates promotion for RWS invites members. During booking, I had put in a special request for a king bed. When I checked in at 12 plus, was asked again what bed configuration I preferred. Was told room was not ready, fair enough, as I understood that check-in… Read more
This is the third RWS hotel that we have stayed. Booked this hotel during the 40% off room rates promotion for RWS invites members. During booking, I had put in a special request for a king bed. When I checked in at 12 plus, was asked again what bed configuration I preferred. Was told room was not ready, fair enough, as I understood that check-in time was 3pm. Went back again at 4.30pm after USS and room still not ready. Was asked to give them 30 to 45 mins more and not given alternatives to go to the pool etc while waiting. Had to literally ask them for access. Food at Sessions Restaurant was disappointing. For $172 for 2 adults and 1 child, I would have expected better. The soba was all chopped up into short sections and tasted weird and the cakes were unpleasantly messy. Don't even get me started on the chilli crab. I will never look at chilli crab the same way again because it tasted like they used cold crabs to cook them in chilli crab gravy. Now the good, room facing the pool was clean and comfortable. Hotel was very near S.E.A Aquarium, USS and a handful of restaurants, all about 5 mins away. The pool was collectively great, with a pool with sand, a 1.2m deep pool and a 1.4m deep pool with plenty of deckchairs around. Plenty of room for everyone to enjoy comfortably. Pool bar staff conveniently ignored us and curtly told us seat was taken when he finally noticed. My son was very disappointed that he didn't get to experience his first in-pool dining. Happy hour at the lobby bar is one-for-one from 6pm to 9pm. And a live band plays at night. Complimentary 3-day Sentosa Express and parking coupons are available from Concierge if needed. Read less
Image of the Tripadvisor rating Relax getaway

Sep 9, 2019 hweepin n

This is our 3rd or 4th visit to hard rock. I really have to praise Bryan the bar tender. He is caring, attentive and really provide awesome service when we are having our meals or drinks at the pool bar. We enjoyed our 4 days here at hard rock. As usual the sandy pool and the service we received when we are in the hotel. Clean and spacious room.… Read more
This is our 3rd or 4th visit to hard rock. I really have to praise Bryan the bar tender. He is caring, attentive and really provide awesome service when we are having our meals or drinks at the pool bar. We enjoyed our 4 days here at hard rock. As usual the sandy pool and the service we received when we are in the hotel. Clean and spacious room. We actually able to check in earlier on sat compare to the usual 3pm. We will come back again as we love the pools. Thank you Read less
Image of the Tripadvisor rating Kids first staycation

Sep 9, 2019 phoebeching99

Great stay with kids where kids like the swimming pools and the beach time. Save time walking as it is nearest to hotel. Hotel is clean. Just that the checkin queue is long and counter staff only 2 on the day I checkin.
Image of the Tripadvisor rating Weekend retreat

Sep 8, 2019 SuaveTraveller01 Singapore, Singapore

For a surprise birthday treat. Let me start with what's good. +1. Definitely friendly staff, from check in through check out. +2. Variety food choices if you're up to trying fusion, Chinese, fast food, desserts, etc. +3. Nice pool and surprisingly it's not crowded for a weekend. +4. Rooms are clean. +5. Walking distance to UNIVERSAL… Read more
For a surprise birthday treat. Let me start with what's good. +1. Definitely friendly staff, from check in through check out. +2. Variety food choices if you're up to trying fusion, Chinese, fast food, desserts, etc. +3. Nice pool and surprisingly it's not crowded for a weekend. +4. Rooms are clean. +5. Walking distance to UNIVERSAL STUDIO SINGAPORE, the train station and other food outlets. +6. Free train tickets for all of us with a 3 day validity. But after having been to other Hard Rock Hotels, I expected the same of this hotel. -1. It's managed by Genting thus, it's HARD ROCK HOTEL only by name. -2. No teens club for my sons. -3. 1 pool table in the middle of a cafe. -4. No ipod dock in the room for your play list. -5. No sound system in the room for music. Just a sound bar for the tv. -6. No option of browsing through the ROCK SHOP merchandise or buying them in the comforts of your room because they're under different management. HPL. -7. No live band performances from the cafe that you can watch in your room because they're both under different management. -8. A celebratory card was given but hardly any halal food choices. Read less