Shangri-La Singapore

Singapore, Asia and Far East

The hotel

Shangri-La Hotel, Singapore is an elegant, beautifully furnished hotel right in the centre of Singapore, within easy walking distance of the bustling Orchard Road and its many shops and entertainment venues. The 792 luxurious guest rooms and suites are set in 15-acres of tropical gardens, making you feel like you're in a botanical oasis rather than in the middle of a city, and are divided into three distinct wings: the redesigned and contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. There's also an enormous pool area, surrounded by fountains, a delightful place to spend the day. This central hotel also plays host to Singapore’s first CHI, The Spa at Shangri-La featuring unique healing therapies to indulge our guest's body and mind. New for 2018 sees Orchard Roads first interactive play space, Buds by Shangri-La (for children aged 0-12 years), which includes themed activity spaces and an outdoor sanctuary encouraging family time.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In downtown Singapore. A 5-minute walk from Orchard Road's shopping and entertainment. Transfer time from Singapore Airport: 30 minutes.

Hotel information

792 rooms spread over 3 distinctive wings. All with air-conditioning, satellite TV, tea/coffee maker, mini-bar*, complimentary WiFi, safe, iron and board and hairdryer. The Tower Wing has recently undergone a makeover and proudly displays a new lobby and refreshed guest rooms including the new Themed Family Suites. Tower Wing Deluxe Rooms with either city or a pool views through floor-to-ceiling windows and 1 king-size bed, sleeping maximum 2 adults. These rooms include breakfast.

Half Board/Full Board options: include breakfast, lunch and/or dinner in The Line restaurant.

Inspired by nature, The Garden Wing homes 158 rooms over 15-acres of landscaped gardends. Garden Wing Deluxe City View Rooms and Garden Wing Deluxe Pool View Rooms include breakfast and sleep maximum 3 adults or 2 adults and 1 child.

Garden Wing One Bedroom Suites feature a separate living room and spacious bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

The prestigious Valley Wing consists of 131 beautifully furnished guest rooms, offering an unparalleled level of luxury amenities and personalised service:

  • Complimentary breakfast at the private Summit Room
  • Complimentary Champagne, wine, beverages 11.00am-10.30pm
  • Evening canapes 5.00pm-7.00pm at the newly-refurbished Champagne Bar
  • Complimentary non-alcoholic beverages from the mini-bar
  • English high-tea 2.00pm-5.00pm
  • Concierge service
  • Private entry and lobby
  • Butler service for all suites
  • Late check-out (subject to availability)

Valley Wing Deluxe Rooms are larger and sleep maximum 3 adults or 2 adults and 1 child.

Valley Wing One Bedroom Suites have separate living and dinning areas as well as a separate bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

7 restaurants; The Line (24-hour, buffet and à la carte), NAMI Restaurant and Bar (Japanese cuisine), Shang Palace (Cantonese cuisine), The Waterfall (Southern Italian cuisine), Origin Bar & Grill Restaurant (seafood and bespoke beef), The Rose Veranda (afternoon tea), The Lobby Lounge at Shangri-La (heritage hawker fare). Large freeform swimming pool, kids' fun pool. CHI, The Spa* with sauna, Jacuzzi and steam room. 24-hour gym. 4 tennis courts. Buds by Shangri-La - new interactive play space for kids aged 0-12 years (complimentary to hotel guests in a Themed Family Suite and Deluxe Family Room. Chargeable for other guests). Complimentary WiFi throughout the hotel. Complimentary shuttle bus services to the central business district and Orchard Road. Babysitting*. Laundry services*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5047)
  • Very good (1138)
  • Average (319)
  • Poor (121)
  • Terrible (86)
Image of the Tripadvisor rating Amazing experience for SHN! Super friendly staff and great service!

Sep 24, 2020 KC L Singapore, Singapore

After arriving in Changi Airport, I was pleasantly surprised when the 50-seater bus brought me (with 13 other passengers) to Shangri-La Hotel. Check-in was at a dedicated corner and pretty efficient. Each of us filled in a single-page form and waited for our turn to be checked in. The friendly staff explained the conditions of SHN and services… Read more
After arriving in Changi Airport, I was pleasantly surprised when the 50-seater bus brought me (with 13 other passengers) to Shangri-La Hotel. Check-in was at a dedicated corner and pretty efficient. Each of us filled in a single-page form and waited for our turn to be checked in. The friendly staff explained the conditions of SHN and services provided (3 meals a day, change of linen once a week, change of towels 3 times a week, etc). My room was in the tower wing with a great view. The room had a big study table at the window, a huge king size bed, and big bath. The huge TV and many channels provided bulk of entertainment during the 14-night stay. Everything was immaculately clean. Every meal was well-prepared, tasty and nutritious. Breakfast had cut fruits and whole fruit like oranges, bananas and apples. Lunch and dinner included a sweet pastry to complement the main course. Meals (and other items like linen) were put on a stool placed outside our doors. My daily routine included two walks. Each session involved 200 laps from one end of the room to the other, and amounted to ~2.2km for each session or 4.4km a day. The hotel also provided suggested video programs (e.g. yoga, exercise, comedy, Ted talks) for us to do each day and on Saturdays, we get to chat with Hossan Leong live on Zoom! There were also recorded greetings from different staff every day! The only time I could get out of the room was for the nose swab test that is conducted in the hotel. Staff handling the test were friendly and safe distancing measures were strictly adhered to. The swab wasn't uncomfortable to me and felt a little itchy more than anything. Check-out was scheduled to space out the guests and was quick. We were informed of the check-out time via a letter on the last night. I was really happy to have the opportunity to stay in Shang for my SHN. They really try their best to make it an amazing experience for us, from the pastry treats to programs to meals. Read less
Image of the Tripadvisor rating A great experience!!!

Sep 23, 2020 TRAVEL_WIZARD11 Singapore, Singapore

I loved my first visit to the Shangri-La in Singapore. It was after I visited the Shangri-La on Sentosa that I decided I would like to try the one on the Orchard road. In the process of my move to Singapore, I stayed in the serviced hotel and that was fun because we could visit the swimming pool at the main hotel. The frog pool was a small… Read more
I loved my first visit to the Shangri-La in Singapore. It was after I visited the Shangri-La on Sentosa that I decided I would like to try the one on the Orchard road. In the process of my move to Singapore, I stayed in the serviced hotel and that was fun because we could visit the swimming pool at the main hotel. The frog pool was a small outdoor water play-area the first time I visited but now it has evolved into the much bigger Splash Zone which has a pool, water-play pirate ship and more things to play around on. The staff who operate this area are lovely and my little brother made friends with them easily. This new area has brought in a new membership where you can visit splash zone whenever you want! When I did this we got $250 to spend for free and A reservation at the waterfall Italian restaurant. There are free slushies by the pool and they have just bought in a new burger stall that sells cheese and pork fries and 1/3 pound burgers that are insane. I very much enjoyed this trip. Read less
Image of the Tripadvisor rating Most memorable birthday staycation!

Sep 21, 2020 547ellag Singapore, Singapore

My family and I had the greatest time celebrating our birthdays at the Shangri-La Orange grove. The hotel, facilities, decoration, and atmosphere was beautiful. Safe Distancing, safety, and health protocols were carefully monitored and followed. More than that, the service was impeccable. All our needs were anticipated and taken care of which made… Read more
My family and I had the greatest time celebrating our birthdays at the Shangri-La Orange grove. The hotel, facilities, decoration, and atmosphere was beautiful. Safe Distancing, safety, and health protocols were carefully monitored and followed. More than that, the service was impeccable. All our needs were anticipated and taken care of which made us feel so special, despite it being such a huge hotel. Mica, our Asst. Guest Relationship Manager, absolutely knocked it out of the park ensuring that we had all the necessary reservations and that everything was in order to make this the most stress-free, enjoyable, and memorable weekend! A few shoutouts to Noel, Benjie, and Raja who made us feel at home in the Valley Wing! Kudos to the Shangri-La team for making this a memorable staycation in such tough times. Read less
Image of the Tripadvisor rating Perfect staycation

Sep 17, 2020 wesleywaisiu Singapore, Singapore

The staycation with the young kids at Shangri-La is superb. The family package includes 100 dining coupon per day and play time at the bugs-indoor playground and the picnic box (with a lot of food inside) It’s also during school holiday, with some additional kids activity and dinosaur theme decoration at the lobby. The new water playground is… Read more
The staycation with the young kids at Shangri-La is superb. The family package includes 100 dining coupon per day and play time at the bugs-indoor playground and the picnic box (with a lot of food inside) It’s also during school holiday, with some additional kids activity and dinosaur theme decoration at the lobby. The new water playground is also very good. The breakfast buffet is change to all-you-can-order. But it’s ok. Also arrange a birthday surprise for the kid and the decoration in room is nice with a cake and a hand written birthday card. We stayed at the corner room of at Garden Wing. The view of the swimming pool is great with a huge balcony. The room itself is also very clean and they I provide the sanitiser kits for the guest as well. Also have special amenity kit for young children. It’s the best resort in Singapore, and even better if you bring the children along. Read less
Image of the Tripadvisor rating Exceptionally comfortable SHN Stay

Sep 14, 2020 Rahul A Singapore, Singapore

I am truly amazed at the service levels for my SHN stay here, I am used to staying at such properties, but this was a SHN story, and I was expecting a barebones approach from the hotel. For S$2000 for 14 days stay, including perfectly acceptable meals, it is not easy for a hotel of this quality to even cover basic costs. To my complete and… Read more
I am truly amazed at the service levels for my SHN stay here, I am used to staying at such properties, but this was a SHN story, and I was expecting a barebones approach from the hotel. For S$2000 for 14 days stay, including perfectly acceptable meals, it is not easy for a hotel of this quality to even cover basic costs. To my complete and pleasant surprise, no corners were cut and no efforts spared to make the stay as comfortable as they possibly could. I was plain lucky to have been allotted this hotel for my SHN. Hats off to Shangri La, Singapore and to its outstanding team. You folks are thorough professionals. Thank you and you shall see me and my family again in better times. Cheers. Read less