Shangri-La Singapore

Singapore, Asia and Far East

The hotel

Shangri-La Hotel, Singapore is an elegant, beautifully furnished hotel right in the centre of Singapore, within easy walking distance of the bustling Orchard Road and its many shops and entertainment venues. The 792 luxurious guest rooms and suites are set in 15-acres of tropical gardens, making you feel like you're in a botanical oasis rather than in the middle of a city, and are divided into three distinct wings: the redesigned and contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. There's also an enormous pool area, surrounded by fountains, a delightful place to spend the day. This central hotel also plays host to Singapore’s first CHI, The Spa at Shangri-La featuring unique healing therapies to indulge our guest's body and mind. New for 2018 sees Orchard Roads first interactive play space, Buds by Shangri-La (for children aged 0-12 years), which includes themed activity spaces and an outdoor sanctuary encouraging family time.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In downtown Singapore. A 5-minute walk from Orchard Road's shopping and entertainment. Transfer time from Singapore Airport: 30 minutes.

Hotel information

792 rooms spread over 3 distinctive wings. All with air-conditioning, satellite TV, tea/coffee maker, mini-bar*, complimentary WiFi, safe, iron and board and hairdryer. The Tower Wing has recently undergone a makeover and proudly displays a new lobby and refreshed guest rooms including the new Themed Family Suites. Tower Wing Deluxe Rooms with either city or a pool views through floor-to-ceiling windows and 1 king-size bed, sleeping maximum 2 adults. These rooms include breakfast.

Half Board/Full Board options: include breakfast, lunch and/or dinner in The Line restaurant.

Inspired by nature, The Garden Wing homes 158 rooms over 15-acres of landscaped gardends. Garden Wing Deluxe City View Rooms and Garden Wing Deluxe Pool View Rooms include breakfast and sleep maximum 3 adults or 2 adults and 1 child.

Garden Wing One Bedroom Suites feature a separate living room and spacious bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

The prestigious Valley Wing consists of 131 beautifully furnished guest rooms, offering an unparalleled level of luxury amenities and personalised service:

  • Complimentary breakfast at the private Summit Room
  • Complimentary Champagne, wine, beverages 11.00am-10.30pm
  • Evening canapes 5.00pm-7.00pm at the newly-refurbished Champagne Bar
  • Complimentary non-alcoholic beverages from the mini-bar
  • English high-tea 2.00pm-5.00pm
  • Concierge service
  • Private entry and lobby
  • Butler service for all suites
  • Late check-out (subject to availability)

Valley Wing Deluxe Rooms are larger and sleep maximum 3 adults or 2 adults and 1 child.

Valley Wing One Bedroom Suites have separate living and dinning areas as well as a separate bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

7 restaurants; The Line (24-hour, buffet and à la carte), NAMI Restaurant and Bar (Japanese cuisine), Shang Palace (Cantonese cuisine), The Waterfall (Southern Italian cuisine), Origin Bar & Grill Restaurant (seafood and bespoke beef), The Rose Veranda (afternoon tea), The Lobby Lounge at Shangri-La (heritage hawker fare). Large freeform swimming pool, kids' fun pool. CHI, The Spa* with sauna, Jacuzzi and steam room. 24-hour gym. 4 tennis courts. Buds by Shangri-La - new interactive play space for kids aged 0-12 years (complimentary to hotel guests in a Themed Family Suite and Deluxe Family Room. Chargeable for other guests). Complimentary WiFi throughout the hotel. Complimentary shuttle bus services to the central business district and Orchard Road. Babysitting*. Laundry services*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5142)
  • Very good (1152)
  • Average (322)
  • Poor (125)
  • Terrible (93)
Image of the Tripadvisor rating An experience rather than just a holiday

Apr 15, 2021 FoundParadise2021

We stayed in the Sangri-la Orange Grove garden wing, two kids below 12 and two of us, typical tired parents in need of a holiday. Our experience started at check in. smooth and without any delays, it was so helpful. Thanks to Ms Adian we had a warm welcome and kids felt at home. She supported all our questions and asks during the duration of our… Read more
We stayed in the Sangri-la Orange Grove garden wing, two kids below 12 and two of us, typical tired parents in need of a holiday. Our experience started at check in. smooth and without any delays, it was so helpful. Thanks to Ms Adian we had a warm welcome and kids felt at home. She supported all our questions and asks during the duration of our stay and we are grateful for her professionalism, friendliness and commitment to the highest standard of care in the hospitality industry we have come across. All staff were brilliant and very helpful and it made our stay beyond our expectations. Wherever we went, Buds, Splash, poolside bar, Grill, Valley Wing lounge, Valley wing breakfast or lobby lounge, we received service with a smile. The kids did not want to leave. We will come back for another stay, dinner or kids play date and we can recommend anyone who is in need of more than a holiday, more than a rest, more than a few days escape from the everyday to stay in the Shangri-la Orange Grove. Read less
Image of the Tripadvisor rating Extremely child-friendly; great service

Apr 14, 2021 louist4n

We stayed at the Valley Wing last December. We enjoyed the food and drink offerings quite a bit; our child enjoyed buds and the Splash Zone very much. Having done a number of other staycations in Singaporean hotels during this pandemic period, we are rather impressed by the overall efficiency of the hotel in handling check-ins and avoiding the… Read more
We stayed at the Valley Wing last December. We enjoyed the food and drink offerings quite a bit; our child enjoyed buds and the Splash Zone very much. Having done a number of other staycations in Singaporean hotels during this pandemic period, we are rather impressed by the overall efficiency of the hotel in handling check-ins and avoiding the nightmare queues that seem to plague some other properties. In particular, I would like to express my gratitude to the excellent service offered by Mr Samuel Dhanraj, who had noticed that we were getting ready to leave the hotel rather early (for my child's afternoon nap). He generously granted us a late check-out so we did not have to do so, and we were able to enjoy our stay for a number of additional hours. We plan to return rather soon! Read less
Image of the Tripadvisor rating Totally besotted, captivated, amazed, you name it.

Apr 14, 2021 FurZanz Singapore, Singapore

I stayed at Shangri La last weekend to celebrate a special occasion with my family. Being a fellow hotelier, I was taken away by the service given by the staff. Adian was so helpful in helping me with my booking & enquiries, Kaylee was fast and efficient with the billing upon check out. Hafiz promptly assisted me and family with our bags upon… Read more
I stayed at Shangri La last weekend to celebrate a special occasion with my family. Being a fellow hotelier, I was taken away by the service given by the staff. Adian was so helpful in helping me with my booking & enquiries, Kaylee was fast and efficient with the billing upon check out. Hafiz promptly assisted me and family with our bags upon check out as we still wanted to get some coffee and walk around for a bit. Vijay then assisted with our bags and sent us off in our Grab with us feeling bittersweet - happy that the stay was great but sad that our dreamy staycation had ended. The room was spacious, with a great view overlooking the pool and the calming sound of the waterfall next to our room. Perfect for having a night cup of coffee in the balcony with such a great ambience. A huge huge thank you for the birthday cake, personalised birthday card and the call made to the room to wish us personally. This hotel has got to be the best place I have had a staycation at and I am more than positive that we will be back again. Thank you for the stay, Shangri La! It was a pleasure. Read less
Image of the Tripadvisor rating Great ambience but some staff were too rigid, and the old facility may not be pram friendly

Apr 11, 2021 siuhang Singapore, Singapore

Went for a staycay in Nov 2020 on a family package. The hotel is huge and grand, and crowded as it was the school holiday period. They couldn't give us a room so they gave us 2 complimentary drinks. However, to redeem that 2 drinks, we had to make booking for a table at the cafe, and sort of were "hinted" to vacate soon. Our room was at Garden… Read more
Went for a staycay in Nov 2020 on a family package. The hotel is huge and grand, and crowded as it was the school holiday period. They couldn't give us a room so they gave us 2 complimentary drinks. However, to redeem that 2 drinks, we had to make booking for a table at the cafe, and sort of were "hinted" to vacate soon. Our room was at Garden Wing, with the balcony looking over the main road. Room was a bit aged, but it was fine. The lifts were always busy and crowded. Moving around the hotel was not too straight forward with a pram, such as going to the restaurant on the 2nd floor, or the breakfast next to the pool. The splash area was great for the kids, and the walk on the lawn was refreshing. Due to safe management measures, breakfast was ordered through the phone which kind of lacked the personal touch. When we went to the restaurant on the 2nd floor for lunch, the staff seemed to have forgotten about us and we were waiting at the foot of the staircase for quite a long while. There was also no lift access and they could have swapped a table for us at the 1st floor. When the place is crowded it gets really crowded, so you might want to take that into consideration. Else, it's a refreshing escape from the city. Read less
Image of the Tripadvisor rating Wonderful Staycation

Apr 11, 2021 vergela2018

Awesome staycation. Room was very clean and spacious with friendly staff both check in and out. huge balcony!!! Highlights was the buds waterpark for the kids and top it off with seafood and/or int'l meat buffet at The Line Restaurant...definitely recommend for family with kids.