Shangri-La Singapore

Singapore, Asia and Far East

The hotel

Shangri-La Hotel, Singapore is an elegant, beautifully furnished hotel right in the centre of Singapore, within easy walking distance of the bustling Orchard Road and its many shops and entertainment venues. The 792 luxurious guest rooms and suites are set in 15-acres of tropical gardens, making you feel like you're in a botanical oasis rather than in the middle of a city, and are divided into three distinct wings: the redesigned and contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. There's also an enormous pool area, surrounded by fountains, a delightful place to spend the day. This central hotel also plays host to Singapore’s first CHI, The Spa at Shangri-La featuring unique healing therapies to indulge our guest's body and mind. New for 2018 sees Orchard Roads first interactive play space, Buds by Shangri-La (for children aged 0-12 years), which includes themed activity spaces and an outdoor sanctuary encouraging family time.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In downtown Singapore. A 5-minute walk from Orchard Road's shopping and entertainment. Transfer time from Singapore Airport: 30 minutes.

Hotel information

792 rooms spread over 3 distinctive wings. All with air-conditioning, satellite TV, tea/coffee maker, mini-bar*, complimentary WiFi, safe, iron and board and hairdryer. The Tower Wing has recently undergone a makeover and proudly displays a new lobby and refreshed guest rooms including the new Themed Family Suites. Tower Wing Deluxe Rooms with either city or a pool views through floor-to-ceiling windows and 1 king-size bed, sleeping maximum 2 adults. These rooms include breakfast.

Half Board/Full Board options: include breakfast, lunch and/or dinner in The Line restaurant.

Inspired by nature, The Garden Wing homes 158 rooms over 15-acres of landscaped gardends. Garden Wing Deluxe City View Rooms and Garden Wing Deluxe Pool View Rooms include breakfast and sleep maximum 3 adults or 2 adults and 1 child.

Garden Wing One Bedroom Suites feature a separate living room and spacious bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

The prestigious Valley Wing consists of 131 beautifully furnished guest rooms, offering an unparalleled level of luxury amenities and personalised service:

  • Complimentary breakfast at the private Summit Room
  • Complimentary Champagne, wine, beverages 11.00am-10.30pm
  • Evening canapes 5.00pm-7.00pm at the newly-refurbished Champagne Bar
  • Complimentary non-alcoholic beverages from the mini-bar
  • English high-tea 2.00pm-5.00pm
  • Concierge service
  • Private entry and lobby
  • Butler service for all suites
  • Late check-out (subject to availability)

Valley Wing Deluxe Rooms are larger and sleep maximum 3 adults or 2 adults and 1 child.

Valley Wing One Bedroom Suites have separate living and dinning areas as well as a separate bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

7 restaurants; The Line (24-hour, buffet and à la carte), NAMI Restaurant and Bar (Japanese cuisine), Shang Palace (Cantonese cuisine), The Waterfall (Southern Italian cuisine), Origin Bar & Grill Restaurant (seafood and bespoke beef), The Rose Veranda (afternoon tea), The Lobby Lounge at Shangri-La (heritage hawker fare). Large freeform swimming pool, kids' fun pool. CHI, The Spa* with sauna, Jacuzzi and steam room. 24-hour gym. 4 tennis courts. Buds by Shangri-La - new interactive play space for kids aged 0-12 years (complimentary to hotel guests in a Themed Family Suite and Deluxe Family Room. Chargeable for other guests). Complimentary WiFi throughout the hotel. Complimentary shuttle bus services to the central business district and Orchard Road. Babysitting*. Laundry services*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5111)
  • Very good (1148)
  • Average (322)
  • Poor (123)
  • Terrible (92)
Image of the Tripadvisor rating A very good family staycation

Jan 21, 2021 jmapaul Singapore, Singapore

The staffs were extremely friendly and helpful. They gave a nice surprise decoration for my husband's bday celebration. My kids enjoyed their stay there. We brought my kids to Buds and they had a great time. I appreciate their staff Mika, who pleasantly checked on us. As for dining, we were approached by Nicholas who was kind enough to let my son… Read more
The staffs were extremely friendly and helpful. They gave a nice surprise decoration for my husband's bday celebration. My kids enjoyed their stay there. We brought my kids to Buds and they had a great time. I appreciate their staff Mika, who pleasantly checked on us. As for dining, we were approached by Nicholas who was kind enough to let my son take his cereal with him, as he was busy running around. Overall, i love the services, the clean and safe environment. I Would recommend a stay at shangri-la. Read less
Image of the Tripadvisor rating Great food

Jan 21, 2021 Sagaringale

Great food, Awesome and satisfying food. Enjoyed thoroughly Very nice ambience near sea to sea highly recommend to the people who love real Italian food. I will be again & again . I will be very grateful for the food it's really authentic . like Italy because I stay in Italy
Image of the Tripadvisor rating Perfect staycation

Jan 20, 2021 TimLimz Singapore, Singapore

Had an enjoyable staycation at Valley Wing, Shangri-La Singapore. The room is gorgeous but somehow relaxing and very comfortable. Also the lobby lounge is luxurious and the service was stunning. They offer wide selection of drink menu, including champagne, cocktails and non-alcoholic beverages. We really enjoyed our stay there. Though the… Read more
Had an enjoyable staycation at Valley Wing, Shangri-La Singapore. The room is gorgeous but somehow relaxing and very comfortable. Also the lobby lounge is luxurious and the service was stunning. They offer wide selection of drink menu, including champagne, cocktails and non-alcoholic beverages. We really enjoyed our stay there. Though the hotel is in the city, inside of the property is a totally different feel. Lots of green and pool is huge...just like an oasis in the city. Thanks for all the staff who is very attentive and friendly, especially Aishah, front office team member at Valley Wing, who shared interesting story about the hotel and area. Will look forward to go back there soon! Read less
Image of the Tripadvisor rating Super "Shiok" Staycation

Jan 19, 2021 WinstonTeo Singapore

Our 1st staycation since the C-virus reached the shores of S'pore, in 23 Jan. 2020. Now I understand why this hotel is a hot favorite with locals and tourists. The exceptional level of customer service was experienced when I stepped into the lobby. Mr Ono noticed me standing in queue and offered his assistance. He explained why it seemed… Read more
Our 1st staycation since the C-virus reached the shores of S'pore, in 23 Jan. 2020. Now I understand why this hotel is a hot favorite with locals and tourists. The exceptional level of customer service was experienced when I stepped into the lobby. Mr Ono noticed me standing in queue and offered his assistance. He explained why it seemed crowded, how long the wait might be and suggested we wait in the nearby lounge. I was grateful that although all the parking lots beside the building were occupied, he moved aside a signboard and guided me as I reversed my car into the space he created. Ms Noara put a smile on my kids' faces when she offered 2 squirrels (soft toys). Realizing that I would like a new view from the room-window, she reserved a room on a high floor, with a great view. The hotel room and bathroom were very spacious and room attendant Yan Hong, made sure it was in pristine condition. We appreciate the extra amenities - kids' toiletries, bathrobe, slippers. We used the 'clean' gift pack of face masks and hand sanitizer. It was a pleasant surprise to see a wifi-enabled color printer with good quality paper, under the spacious desk. The good size swimming pool was clean and surrounded by tress. It was patrolled by very focused lifeguards. One of the lifeguards apologized for asking guests to leave the pool because of the risk of lightning. Another, advised my kid to wear the life vest, because he swam alone and the deepest end of the pool was 2.5 m. I noticed the pool manager Ah Chye, wrap a towel around a girl who was left unattended and shivering, beside the pool. Lunch at The Origin Grill was pleasant. Besides the delicious and well-prepared dishes, the restaurant manager was very courteous, suggested the type of dessert and checked on us a few times. We spent quite some time dining at the lobby lounge and Summit room. All the staff at the lobby, lounge and Summit room were very hospitable and made us feel at ease. When one of the chefs noticed me peering into the kitchen, he offered his assistance, to order drinks. We found ourselves taking a slower pace; walking, speaking slowly and soaked in the sights and sounds. We teased the friendly birds which gathered around our table (outdoor), took a stroll around the large garden and admired the many Orchids on display. Dinning in the Valley Wing was a lux indulgence which included silverware, Foie Gras, Caviar, Gold and Silver leaves. Burned off the calories in the sprawling, most well-equipped gym I have ever stepped foot in. It carried all my favorite exercise equipment and 40 kg dumb bells ! Shangri-la even considered the temperature of the bottled, oxygenated water in the fridge. The water was cool, but too cold, which is appropriate for gym-patrons. Mr Jega Nathan's wine-recommendation was suited our tastes perfectly. He made our day with the little "extras" he threw in. For example, on hearing that we liked spinach and he offered extra spinach with the dish we ordered. My kids requested for nuts and he added chips and popcorn, which they also loved. We shared that we were reluctant to check out and he offered us high tea, so we had a good "excuse" to spend several more, lingering minutes in Shangri-la. Mr Jimmy Xu went out of his way to organize the staycation package which was truly memorable. My kids will cherish the Shangri-la moments and requested that we return more often, soon 😊 Read less
Image of the Tripadvisor rating Best Staycation ever!

Jan 18, 2021 Neha407 Singapore, Singapore

We stayed at the Valley Wing at Shangri-La over New Years and it was an amazing experience! The stay was very luxurious - the staff take note of your smallest preferences and ensure you have a pleasant stay. The room itself was huge and very comfortable. They included Mustela kids amenities for my son and even gave him a stuffed toy (squirrel)… Read more
We stayed at the Valley Wing at Shangri-La over New Years and it was an amazing experience! The stay was very luxurious - the staff take note of your smallest preferences and ensure you have a pleasant stay. The room itself was huge and very comfortable. They included Mustela kids amenities for my son and even gave him a stuffed toy (squirrel) upon arrival - he loved the treatment! The splash zone is particularly fun for all - we went there every day during our stay. Our son also loves buds and we were pleased they had a drop-off option for 4 and above - it gave us some downtime as well :) And yes, we need to book time-slots for the splash zone and buds (the link is provided on arrival), but this was really easy and we always got the timings we wanted. I also loved the beautiful gardens at Shangri-La - the Orchid is a beautiful addition to their landscape! We can't wait to return again! Read less