Village Hotel at Sentosa

Singapore, Asia and Far East

The hotel

They say ‘it’s all about location’, and The Village at Sentosa has an address to impress. At the core of Sentosa resort island, it’s a stroll from Silosa Beach and Palawan Beach, it’s moments from the thrills of Universal Studios, KidZania and Madame Tussauds, and it’s even got connections to Singapore’s biggest shopping mall, with Imbiah Station just steps away, whisking you to the mainland and VivoCity. For families after more than an unbeatable location, this mega retreat also comes with over 100 family rooms and Singapore’s largest pool paradise, with its Pool Deck featuring a children’s play pool, lazy river, and infinity edge lagoon.

Amenities

  • Swimming Pool
  • Families
  • Children's Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Situated on the island of Sentosa. Transfer time from Singapore Airport: approximately 20 minutes.

Hotel information

606 rooms. All with TV, complimentary WiFi, hairdryer and safe. Deluxe Rooms offer views of the island, Pool Deck, or of the sea, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Family Rooms have pool or island views, two vanity areas, and two bathrooms. These rooms can have 2 king-size beds or twin beds and 1 king-size bed, sleeping maximum 4 adults.

Native Kitchen (all-day dining, local and international dishes). The Pool Deck with the Pamukkale Pool, Amazonian Riverine lazy river and kids' beach pool. Gym. Complimentary WiFi. 24-hour room service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (262)
  • Very good (92)
  • Average (54)
  • Poor (21)
  • Terrible (10)
Image of the Tripadvisor rating ADEQUATE SERVICE BUT MAJOR SHORTFALL IN SOME AREAS

Apr 5, 2020 JoelT1806

AS it was during the school holidays, we decided to try to stay here after much review and so called hype.Rooms were relatively small for a deluxe with King size bed. Whoever mans the telephone either as an operator or reception needs major training in social etiquette and efficiency. Upon getting to our room, the safe was not working properly so… Read more
AS it was during the school holidays, we decided to try to stay here after much review and so called hype.Rooms were relatively small for a deluxe with King size bed. Whoever mans the telephone either as an operator or reception needs major training in social etiquette and efficiency. Upon getting to our room, the safe was not working properly so we called to ask for some help. No one came at all. A second call then led to a staff coming up to assist. The whole wait was about an hour plus until the second call was made. So I guess no sense of urgency. We left the room at 9am and when we returned at 4pm, room was still in a mess. After a couple of the staff push the blame here and then, a Housekeeper name Hong Yen came to our rescue.She is apparently only doing the lower floors. To this we were very appreciative of her help. I called the reception and informed them that the amenities have run out. To my dismay, The guy on the other end told me to go get it myself from the next lift lobby. Seriously? A 4-5 star hotel telling guests to walk to another lift lobby to get it? Should they at least suggest that they top it up for you? The pool bar staff Izan was exceptional in service. Manager Ms Angela helped us as well. These 3 staff saved our holiday whilst the rest left us wondering if we chose the right hotel Read less
Image of the Tripadvisor rating Fantastic hotel!

Mar 29, 2020 Skolevej20

What a fantastic hotel. We stayed here for two nights with our two kids. We can warmly recomend the family room with pool view. The pool area was really great. The breakfast had a great selection and the staff were very helpfull and friendly. We are looking forward coming back to this hotel. We thing it should be a 5 star hotel.
Image of the Tripadvisor rating First staycation and enjoyed

Mar 25, 2020 JFsca Singapore, Singapore

First staycation for us. booked family room, it is 2 connecting rooms, rooms are clean and would like to comment tat the cleaning was exceptional well clean and disinfected, housekeepers are very diligent especially during this Covic period. Felt safe to stay in. Hotel front line staffs are friendly and hospitality is good. Love the adult pool, a… Read more
First staycation for us. booked family room, it is 2 connecting rooms, rooms are clean and would like to comment tat the cleaning was exceptional well clean and disinfected, housekeepers are very diligent especially during this Covic period. Felt safe to stay in. Hotel front line staffs are friendly and hospitality is good. Love the adult pool, a good place to tan, relax , pool bar staff are also friendly. Enjoyed our stay throughout. Read less
Image of the Tripadvisor rating Enjoyed the pool

Mar 24, 2020 y1q1n Singapore, Singapore

Booked a staycation here as it was newly opened to celebrate birthday for a friend. Booked the family room as there were 3 of us and it was actually two rooms with a connecting door. Room is really compact and the toilet very cramped but still good enough for a one night stay. They shared the pools with the outpost hotel and the family pool was… Read more
Booked a staycation here as it was newly opened to celebrate birthday for a friend. Booked the family room as there were 3 of us and it was actually two rooms with a connecting door. Room is really compact and the toilet very cramped but still good enough for a one night stay. They shared the pools with the outpost hotel and the family pool was quite crowded. We stayed at the adult only pool and it was amazing with a superb view overlooking the sea. It's more suitable for a staycation with the family. Read less
Image of the Tripadvisor rating March holiday family room

Mar 23, 2020 Irene P Singapore, Singapore

I have read the reviews here before convinced to book a family room. Glad we were given pool view rooms.24hr stay. Having indicated I have 2 children and their age, we did not receive Supersized kids pack despite checking with Housekeeping staff, only received 2 sets of kids showering kits. The big donut swimming floats were replaced by children… Read more
I have read the reviews here before convinced to book a family room. Glad we were given pool view rooms.24hr stay. Having indicated I have 2 children and their age, we did not receive Supersized kids pack despite checking with Housekeeping staff, only received 2 sets of kids showering kits. The big donut swimming floats were replaced by children sized floats? the Swimming pools are a definite thumbs up. Waffles and pancakes in breakfast were cold, served on platters. Drinks and cereal, many choices. Read less