Anantara Riverside Bangkok Resort

I have to start saying our stay in Anantara Riverside was the second part of our vacation in Thailand this summer, the first half we stayed at The Four Seasons, with this in mind I’m trying to be as fair as possible reviewing our stay in Anantara Riverside. The room we stayed was on the top (7th) floor overlooking the river and pool, very nice spacious two bedroom. Check-in was a breeze with the Kassara lounge staff. Room was clean and in-room service and house keeping met our expectations. A/C in our double bedroom was hit and miss, especially in the twin beds room where the kids slept, but we ignored it given the apparent old facilities of the hotel. Many restaurants to choose from. Overall the food was good. We enjoyed the close by Riverside Mall, very convenient and has good selection of restaurants and shops. I recommend trying “Basil’ on the ground floor just next to 7-Eleven. The hotel feels like a Marriott and not a 5 star hotel, first impression we got. Not the typical Anantara atmosphere. The pool and its facilities are definitely not 5 star standard and very dated. Check-out was a not pleasant, which might really have changed my overall opinion about this hotel. No one contacted us the last night to confirm airport transportation. The staff lady in Kassara lounge named “Crystal” tried to charge two of my cards and took around 15 mins constantly trying to charge until I had a look at the card machine where it was saying “connection failed” while she was claiming my cards are being declined. I asked if she can use another machine, so she used the check-in desks machine. Breakfast boxes were promised on the welcoming Kassara lounge letter. When asked the Lounge staff “Crystal” about the boxes, she asked if I ordered them in advance, although I don’t blame her, the least she could do is apologize. This could have been avoided if we were contacted by the staff at last night to confirm the checkout and transportation as all 5 stars hotels do. I had to contact the staff to confirm the transportation. We never had to confirm the breakfast boxes on other Anantara sites as they were provided to us during checkout. Airport transportation costs 7000 THB and the car is a bit old and dirty. Black finger prints all over the interior, the ride was not comfortable. No towels, and had to repeat my airlines 3 times when being asked in addition to supplying all the details before arrival to the hotel. The driver was not courteous and didn’t offer to help us push the bags, again this is compared to other Anantara experiences we had. One of our bags had to set next to the driver, we were 4 passengers with 4 bags. Definitely not worth the price and not in par with other Anantara sites services we have experienced in Thailand. Overall, the staff were friendly, courteous and the stay was pleasant but definitely will not return again to Anantara Riverside ad it felt subpar other Anantara sites we have experienced. Best of luck. Read less

We were there only a few nights for a family wedding. For a city resort it does have a nice resort type of feel. The rooms are nice. Great swimming pool. Excellent service. Good breakfast and selection of restaurants. It you want to spend time shopping in Bangkok then this place might be slightly inconvenient. But that is not necessarily a negative - depending on what your goal is. Read less

Our first stay at Anantara River in Bangkok! We were a big fan of Anantara after we fell in love at Anantara Hua Hin and Samui. We stayed in Bangkok for a week and everything was excellent. The shuttle boat service was very impressive and the boat captain was very friendly. All staffs were amazing, especially the housekeeper taking care of our room for that week! Azaing place... :) Read less

We stayed at the Anantara Riverside resort for two days and where very pleased with the nice staff and beautiful environment. But the best thing where the guys from the Elephant Bar. We went there one night and found an almost empty bar which was very sad because it looked amazing. We met the two bar tenders and started talking and playing some pool. All in all a very chill and nice evening in a beautiful bar that just needs some more regard. I would recommend this bar to everyone! Read less

Stayed in Anantara Riverside Bangkok Resort for two nights at the end of June 2019 as a family of four adults. We arrived late in the evening however the reception were extremely efficient in processing our booking and taking us to the rooms. The rooms were Deluxe Rooms with a city view, one double and one adjoining twin, which were well appointed and ideal for the length of stay. Breakfast was excellent, served in Trader Vics restaurant. As a westerner, I was looking for juices, fruit, pastries, pancakes, full English breakfast and plenty of tea and coffee and was not disappointed. There was also a massive selection of eastern style breakfast items as well. We also had an evening meal in Brio, the Italian restaurant during our stay; the food there was really good and tasty. We made use of the free shuttle boat transfer to one of the main harbors across the river; it ran every 20 minutes and was on time when we were on it. Very good service with friendly staff handing out cold towels and water in the afternoon. When we checked out on our final morning, we were leaving too early for breakfast so the hotel offered a breakfast take out box, we had continental, which was, rammed full of pastries, muffins, juice and water. I would definitely consider using Anantara Riverside Bangkok Resort again and would recommend it for anyone looking for a high quality hotel. Read less