Apsara Beachfront Resort & Villa

Khao Lak, Thailand

The hotel

You could be forgiven for thinking the Apsara is only for water babies, with its beachfront setting, infinity swimming pool, villa pool, two kids' pools, pool villa upgrades, water slide and of course, the obligatory Jacuzzi. But there’s more to the Apsara than sun, sea and sand. Set in unspoilt tropical greenery, along Pakarang Beach, this All Inclusive haven offers a range of drinks and things to do. There’s the Thai cookery classes, Thai boxing, spa treatments, bike rental and kayaking to name but a few!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In tropical Phang Nga, set in a secluded location along Khao Lak's Pakarang Beach. Transfer time from Phuket Airport: 1 hour 30 minutes.

Hotel information

The Resort Zone has 195 rooms and Villa Zone has 60 villas. All with private balcony or terrace, air-conditioning, TV, DVD/CD player, tea/coffee-making facilities, complimentary WiFi, safe, mini-bar*, fridge, bathrobes, slippers and hairdryer. Superior Rooms overlook the gardens or swimming pool and have 1 king-size or twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Superior, Deluxe and Pool Access Rooms - 1 Nov-30 Apr, All Inclusive includes: Beverages include local beer, local cocktails, local whisky and soft drinks. Unlimited non-alcoholic drinks from 11:00am-11:00pm at Ila Lounge. International buffet lunch including beverages, wines, local beer and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, sandwiches, cakes, snacks, cookies and pastries from 4:30pm-5:30pm at Ila Lounge. Daily theme night buffet dinner includes beverages, wines, local beerand soft drinks at 7:00pm-10:00pm at Kinnaree Restaurant.

Superior, Deluxe and Pool Access Rooms - 1 May-31 Oct, All Inclusive includes: International buffet or set/ à la carte (depending on occupancy) for lunch including beverages, wines, local beer, local cocktail, local whisky and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, finger sandwiches, cakes, snacks, cookies and pastries at 4:30pm-5:30pm at Ila Lounge. International buffet or set/à la carte (depending on occupancy) for dinner.

Jacuzzi and Pool Villas - 1 Nov-30 Apr, All Inclusive includes: Beverages include local beer, local cocktails, local whisky and soft drinks (unlimited alcoholic and non-alcoholic drinks) and can order drinks from Kinnaree Restaurant, Ila Lounge and Horizon from 11:00am-11:00pm. International buffet lunch includes wines, local beers and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Set or à la carte menu for lunch including beverages, wine, local beers and soft drinks from 12:00pm-2:30pm at Napalai Restaurant. Afternoon tea/coffee, sandwiches, cake, snacks, cookies, pastries from 4:30pm-5:30pm at Ila Lounge. Daily theme night buffet dinner includes beverages, wines, local beer and soft drinks at 7:00pm-10:00pm at Kinnaree Restaurant.

Jacuzzi and Pool Villas - 1 May-31 Oct, All Inclusive includes: International buffet or set/ à la carte (depending on occupancy) for lunch including beverages, wines, local beer, local cocktail, local whisky and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, finger sandwiches, cakes, snacks, cookies and pastries at 4:30pm-5:30pm at Ila Lounge or Horizon Bar. International buffet or set/à la carte (depending on occupancy) for dinner.

Deluxe Rooms have garden views, a spacious balcony, bathroom with combined bath and shower, with 1 king-size bed or twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Pool Access Rooms offer a spacious private terrace with direct access to the pool, sleeping maximum 3 adults.

Jacuzzi Villa feature a separate living and outdoor bath, with 1 king-size bed and sofa bed in the lounge, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Pool Villas feature a private swimming pool and sundeck, with 1 king-size bed and sofa bed in the lounge, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Kinnaree Restaurant (International buffet cuisine), Napalai Restaurant (Thai fusion), Zeus Beach Restaurant and Bar* (fresh seafood barbecues, pizzas and International dishes), Ila Lounge (All Inclusive), Horizon Bar* and private dining*. Beachfront infinity pool with water slide. Villa pool. 2 kids' pools. Jacuzzi. Apsara Spa*. 2 gyms. Bike rental. Non-motorised water sports including canoeing and kayaking. Beach volleyball. Table tennis. Kid's room and playground. Thai cooking classes*. Thai boxing. Library. Meeting room. Laundry service/dry-cleaning service*. Shop. Tour desk. Babysitting* (on request). Internet corner. Complimentary WiFi available. Room service*.

5 nights between 20 Dec-10 Jan.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2173)
  • Very good (751)
  • Average (198)
  • Poor (35)
  • Terrible (19)
Image of the Tripadvisor rating A few steps from Memories surf bar

Sep 19, 2020 lannabryan

First, the premises is nothing less than beautiful. A sprawling estate that spans North of Memories beach bar connected by a quaint bridge over a minute delta to the villas and all day dining to the south. Just walking around and inhaling the sight of fresh water meeting ocean and the peculiar flora and fauna that combines pine with coconut… Read more
First, the premises is nothing less than beautiful. A sprawling estate that spans North of Memories beach bar connected by a quaint bridge over a minute delta to the villas and all day dining to the south. Just walking around and inhaling the sight of fresh water meeting ocean and the peculiar flora and fauna that combines pine with coconut trees is astonishing. Not to mention the sparkling Andaman waves. This is my second visit and it’s been a roller coaster to say the least. My first impression was a “cancellation” of my room due to “payment not received” even tho I had payment and order confirmation letters on hand. Checkin was not a pleasant nor seamless experience to say the least. Service is a hit or miss - I assume a top management issue. A few individuals shine: Yuni, Melchie and Amor; the cook at the egg station, housekeeper and a couple others. The rest meet the minimum level of polite but you will not feel a common energy across all staff that you might at other establishments, say The Sis Kata where I stayed recently. Breakfast I can recount easily - noodle bar, congee, egg station, ham, bacon, baked beans, salad bar, fruits, a couple cereals and toast. Weekends you’ll see an addition of patongko and khao yum. Coffee is bordering on unpalatable. Room. Bed subpar. Upkeep subpar: bath curtain stained, walls stained with the remains of mosquitoes. Vanity chair stained. Forget about working remotely, WiFi poor. All three carrier signals also poor. Concalls will be consistently dropped reminiscent of a Verizon’s “Can you hear me now?” after every 10 paces. As I’m writing this it is pitch dark and has been this way rolling on and off for a few days straight. Now it’s understandable as we are far from developed infrastructure but the sense of hospitality and guest satisfaction is severely lacking. A call to ask if everything is ok? None. Fruit basket, nope. Any attempt at not only alleviating guest discomfort or ensuring the highest level of satisfaction is absent. As a matter of fact, service had the gall to charge 300bt to escape from the darkness to 7-11 which was swiftly dropped. In summary, as a guest we do try to be courteous, reasonable and understandable - covid, third party agents, lack of infrastructure etc etc. But let me be clear: we are not your friends being invited to your house. We are paying customers and thus expect accordingly. You probably have competitors out smiling you. I look forward to my next welcome back. Read less
Image of the Tripadvisor rating Holiday

Aug 27, 2020 tracy23rd

Wonderful hotel fabulous holiday didn’t want to come home. We up graded our room from superior to sea view deluxe which is a must ( not every day you sit and see a elephant going for a morning walk on the beach ). The elephant sanctuary is right next door to the villas and is absolutely brilliant could have stayed there all day. Food at the hotel… Read more
Wonderful hotel fabulous holiday didn’t want to come home. We up graded our room from superior to sea view deluxe which is a must ( not every day you sit and see a elephant going for a morning walk on the beach ). The elephant sanctuary is right next door to the villas and is absolutely brilliant could have stayed there all day. Food at the hotel is very very good and the service is exceptional the rooms are perfect and kept very clean all the time. Across the little stream in the sea is moments bar who serve brilliant food and have music and fire dancing at night well worth a visit ( not much else around the hotel but we knew that). Taxis from the hotel take you into town only a few minutes and not expensive so no problem getting about . All in all a fabulous fantastic place would definitely recommend. Read less
Image of the Tripadvisor rating Hugely disappointing hotel but fantastic location

Aug 18, 2020 904carol Sheffield, United Kingdom

We stayed in Deluxe Room for 5 days 4 nights. The hotel was recommended to us by friends however on arrival it was clear that the hotel was not ready to reopen following closure due to COVID . The swimming pools at the resort side (as opposed to villa) were drained of all water and full of sand and fallen leaves. The whole garden area was covered… Read more
We stayed in Deluxe Room for 5 days 4 nights. The hotel was recommended to us by friends however on arrival it was clear that the hotel was not ready to reopen following closure due to COVID . The swimming pools at the resort side (as opposed to villa) were drained of all water and full of sand and fallen leaves. The whole garden area was covered in leaves and just in general disorder. The restaurants were not open for full hours. The room itself smelt fusty once the aromatic oils had run out, was basic and tired. There was nothing on the website to say that the hotels amenities were not fully open. On checking in we were informed that the road would be closed the following day due to trees being felled so would not be able to leave the hotel by car. The following day started with a power outage for a number of hours, we had to call the reception to see what was happening , no apology just that it was the governments fault. The next day the outage lasted most of the day and we could not drive out until after 3 pm. Sadly there was still no apology just blaming the work outside which I understand is out of their control but reception staff were abrupt when asked about a time line. Breakfast was basic but did follow social distancing and minimal contact. On a more positive note the Zeus restaurant was great value and the pizzas were lovely. The concierge service went out of their way to smile and be helpful. The location is fantastic, the beach is great for surfing and beach combing. Memories beach bar is a must with a great vibe. Over all in its present state the hotel is a 3 star not 4.5 and the website should be more honest. Read less
Image of the Tripadvisor rating Disappointing hospitality experience

Aug 14, 2020 nunnw

We stayed in Deluxe Seaview Room. Swimming pool at the resort side (as opposed to villa) was under maintenance throughout the 5D4N period. It would have been nice for the hotel to inform guests when booking or after booking. The garden area was in dire need of cleaning, dried leaves on grounds everywhere. Resort wifi did not work the whole time.… Read more
We stayed in Deluxe Seaview Room. Swimming pool at the resort side (as opposed to villa) was under maintenance throughout the 5D4N period. It would have been nice for the hotel to inform guests when booking or after booking. The garden area was in dire need of cleaning, dried leaves on grounds everywhere. Resort wifi did not work the whole time. We informed the reception and when this was not rectified after repeated attempts, we gave up trying. One of us had a bad bruise from a fall and requested some ice for application. The reception informed us they could not get ice during restaurant closing hours because staff do not surrender the key to the reception. We had a blackout lasting an hour or so, during which no coffee could be made (this was during breakfast hours). When it did come on, we asked instead for coffee to be delivered to our room which never arrived. We do like the room - nothing to complain of (just surprised that there is no glass partition between the bathroom and bed area, instead a roll down curtain is in place) and the beach is perfect paradise. Staff in general are polite and sweet. We just find the inconsistencies in service quality too unpleasant to give it more than 3 stars. Read less
Image of the Tripadvisor rating Absolutely Amazing

Apr 17, 2020 C5425PBlindas Redruth, United Kingdom

We stayed here in January 2020. This was our first visit to Thailand, completely fell in love with the place and the hotel. We spoke to a lot of the other guests when we arrived. Like you do just sitting around and chatting to people in restaurants and bars. We have never stayed anywhere where so many people have said the have stayed before and… Read more
We stayed here in January 2020. This was our first visit to Thailand, completely fell in love with the place and the hotel. We spoke to a lot of the other guests when we arrived. Like you do just sitting around and chatting to people in restaurants and bars. We have never stayed anywhere where so many people have said the have stayed before and were staying for up to a month and were already planning to come back. Which surprised us to start with. But after being at the Apsara for a few days we could totally see why. We have never said we would go back and stay in the same hotel in the same place before, as we like to see new places, but we are absolutely planning on returning to the Apsara :) They whole hotel was so lovely and relaxing we couldn't fault it. I have coeliac disease, so cannot eat any gluten. The hotel were amazing with this. Firstly the gave me a printed laminated card written in Thai to present at the restaurants, much like you can print before you come but this was a nice touch. The hotel has one main restaurant, which did worry us before we arrived, but don't be worried by this. The food was amazing and varied a different theme every day. We were greeted every day at the entrance, after a few days, maybe because of by need for gluten free food they knew who we were! The head chef AO would walk me round the restaurant every meal and anything I wanted they would cook for me fresh, she was not happy for me to eat any of the pre-prepared food. Even if I opened a dish to have a looking see what it was it would appear at our table later that meal!!! I was not sick once at this resort, which is a first for me when I have been on holiday. And nothing was ever any trouble. After a few days at breakfast, whilst I walked round the buffet getting some food. Gluten free toast would appear on our table for when I returned!! I had to wait whilst my food was cooked but that is understandable and each day what came out was amazing. My husband is also a very fussy eater, and he managed to find something to eat at every meal with not trouble at all. We travelled with TUI, but did not book any of our trips with the rep. We just didn't "click" with her from the start. We booked a temple tour and the James Bond Island Trip with the hotels tour desk, located at the front of the hotel where you order the taxis from. The trips were cheaper here than the TUI ones too. Both trips were absolutely AMAZING. The temple tour was just our group on 4 for the whole day with the guide, we did not book a private tour it just happened that it was just us that day. The James Bond Island trip was 5 from our party and 2 others from our hotel, also a great day out. One of our group was a diver and had dives booked with Pirate Divers in Khao Lak, the 4 non-divers, including myself, joined the divers for a day snorkelling at Similan Island National Park, which we had rebooked before we arrived. The catamaran was lovely and we had a snorkelling guide with the 4 of us for the whole day, she was brilliant cannot fault her, dealt with our needs really well. We walked to the Elephant sanctuary at Memories Beach Bar (Just a short walk along the beach 10mins ish) and bathed the elephants there, which was one of the best trips we have done. You could tell that the elephants were well looked after and cared for. They don't have many elephants just the ones they have rescued and each one has its own mahout and they all live on site and clearly have great relationships with their elephants. We also decided one day to walk back from Khao Lak along the beach, our rep said it would take about 40 mins…..not true….. 2 and a half hours it took!!! Its a nice walk, but depending on the tide you will have to wade through rivers in your clothes that are waist deep :) Overall we loved the hotel and Thailand and we will definitely be planning to return again Read less