Apsara Beachfront Resort & Villa

Khao Lak, Thailand

The hotel

You could be forgiven for thinking the Apsara is only for water babies, with its beachfront setting, infinity swimming pool, villa pool, two kids' pools, pool villa upgrades, water slide and of course, the obligatory Jacuzzi. But there’s more to the Apsara than sun, sea and sand. Set in unspoilt tropical greenery, along Pakarang Beach, this All Inclusive haven offers a range of drinks and things to do. There’s the Thai cookery classes, Thai boxing, spa treatments, bike rental and kayaking to name but a few!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In tropical Phang Nga, set in a secluded location along Khao Lak's Pakarang Beach. Transfer time from Phuket Airport: 1 hour 30 minutes.

Hotel information

The Resort Zone has 195 rooms and Villa Zone has 60 villas. All with private balcony or terrace, air-conditioning, TV, DVD/CD player, tea/coffee-making facilities, complimentary WiFi, safe, mini-bar*, fridge, bathrobes, slippers and hairdryer. Superior Rooms overlook the gardens or swimming pool and have 1 king-size or twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Superior, Deluxe and Pool Access Rooms - 1 Nov-30 Apr, All Inclusive includes: Beverages include local beer, local cocktails, local whisky and soft drinks. Unlimited non-alcoholic drinks from 11:00am-11:00pm at Ila Lounge. International buffet lunch including beverages, wines, local beer and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, sandwiches, cakes, snacks, cookies and pastries from 4:30pm-5:30pm at Ila Lounge. Daily theme night buffet dinner includes beverages, wines, local beerand soft drinks at 7:00pm-10:00pm at Kinnaree Restaurant.

Superior, Deluxe and Pool Access Rooms - 1 May-31 Oct, All Inclusive includes: International buffet or set/ à la carte (depending on occupancy) for lunch including beverages, wines, local beer, local cocktail, local whisky and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, finger sandwiches, cakes, snacks, cookies and pastries at 4:30pm-5:30pm at Ila Lounge. International buffet or set/à la carte (depending on occupancy) for dinner.

Jacuzzi and Pool Villas - 1 Nov-30 Apr, All Inclusive includes: Beverages include local beer, local cocktails, local whisky and soft drinks (unlimited alcoholic and non-alcoholic drinks) and can order drinks from Kinnaree Restaurant, Ila Lounge and Horizon from 11:00am-11:00pm. International buffet lunch includes wines, local beers and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Set or à la carte menu for lunch including beverages, wine, local beers and soft drinks from 12:00pm-2:30pm at Napalai Restaurant. Afternoon tea/coffee, sandwiches, cake, snacks, cookies, pastries from 4:30pm-5:30pm at Ila Lounge. Daily theme night buffet dinner includes beverages, wines, local beer and soft drinks at 7:00pm-10:00pm at Kinnaree Restaurant.

Jacuzzi and Pool Villas - 1 May-31 Oct, All Inclusive includes: International buffet or set/ à la carte (depending on occupancy) for lunch including beverages, wines, local beer, local cocktail, local whisky and soft drinks from 12:00pm-2:30pm at Kinnaree Restaurant. Afternoon tea/coffee, finger sandwiches, cakes, snacks, cookies and pastries at 4:30pm-5:30pm at Ila Lounge or Horizon Bar. International buffet or set/à la carte (depending on occupancy) for dinner.

Deluxe Rooms have garden views, a spacious balcony, bathroom with combined bath and shower, with 1 king-size bed or twin beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Pool Access Rooms offer a spacious private terrace with direct access to the pool, sleeping maximum 3 adults.

Jacuzzi Villa feature a separate living and outdoor bath, with 1 king-size bed and sofa bed in the lounge, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Pool Villas feature a private swimming pool and sundeck, with 1 king-size bed and sofa bed in the lounge, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Kinnaree Restaurant (International buffet cuisine), Napalai Restaurant (Thai fusion), Zeus Beach Restaurant and Bar* (fresh seafood barbecues, pizzas and International dishes), Ila Lounge (All Inclusive), Horizon Bar* and private dining*. Beachfront infinity pool with water slide. Villa pool. 2 kids' pools. Jacuzzi. Apsara Spa*. 2 gyms. Bike rental. Non-motorised water sports including canoeing and kayaking. Beach volleyball. Table tennis. Kid's room and playground. Thai cooking classes*. Thai boxing. Library. Meeting room. Laundry service/dry-cleaning service*. Shop. Tour desk. Babysitting* (on request). Internet corner. Complimentary WiFi available. Room service*.

5 nights between 20 Dec-10 Jan.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2170)
  • Very good (749)
  • Average (195)
  • Poor (35)
  • Terrible (19)
Image of the Tripadvisor rating Thank you everyone at the Apsara for a wonderful holiday. Please stay safe and well.

Mar 30, 2020 rowen10 Tarporley, United Kingdom

We returned from Thailand last Thursday, on the last but one TUI flight home. We set off from Manchester on the 11th March with TUI (with what was to transpire later we were so glad we booked with them). For the first time in all our travels we decided to upgrade to premium class, and we are so glad we did. On a 13-hour flight the extra seat… Read more
We returned from Thailand last Thursday, on the last but one TUI flight home. We set off from Manchester on the 11th March with TUI (with what was to transpire later we were so glad we booked with them). For the first time in all our travels we decided to upgrade to premium class, and we are so glad we did. On a 13-hour flight the extra seat width and leg room was a godsend. Well worth the extra cost. We arrived at the Apsara at 8am the following day. We were advised that check in was not normally until 2pm so it was suggested that we go for breakfast whilst our room was prepared. After a stroll round the resort we returned to reception at 10am to be told our room was ready. We had a standard room on the 2nd floor (206) overlooking the swim up pool. Our room was clean and comfortable and the sleep quality was good. The only downside was that it was not easy to get in and out of the bath due to the high sides. We always got out gingerly afraid that we might slip on the stone floor. Try as we might it was difficult to have a shower without at the same time flooding half the bathroom. Hopefully the hotel will upgrade these rooms in due course. We also had a couple of water leaks from the overhead air conditioning housing unit but on each occasion the problem was quickly rectified by the hotel staff. We stayed on an all-inclusive basis. (AI). Breakfast, lunch and dinner was served in the main buffet restaurant. There was a different theme each evening so there was always a variety on offer. We were given 2 vouchers each to use in either of the 2 a la carte restaurants. In the first week we dined in the Zeus beachfront restaurant and on my 60th birthday we enjoyed a meal under the stars at the Napalai restaurant. It was a lovely occasion and at the end of the meal I was presented with a birthday cake by the staff! We had decided before coming out that this would be very much a beach holiday for us so we decided to do only one-day trip, that to the James Bond island. It was a very enjoyable trip and because of the circumstances we near enough had the island to ourselves. We also visited the nearby elephant sanctuary and fed the elephants. We spent many hours walking up and down the beach and when it got too hot a dip in the sea to cool off was very welcoming. But, be aware that there are rip currents at times that can easily catch you out. There are no lifeguards on patrol so take heed when the red flags are flying. During our first week we felt cosseted from what was happening globally and especially back home. At this time the hotel was fairly busy as were the other hotels further along the beach. However, before the start of the second week global events rapidly took hold. TUI cancelled all holidays and as each day passed the hotel became quieter and quieter as guest numbers dwindled. The resort took on an end of season feel. Many of the sun loungers were removed for storage and the amount of food choices at the buffet restaurant was reduced. The Ila (the AI lounge) then closed and the buffet restaurant closed the following day. For the remaining few days of our holiday we had all our meals served a la carte in the Zeus restaurant. An unexpected bonus, it was nice to have breakfast served overlooking the beautiful beach. Throughout our stay, all the staff were amazing and our thoughts and prayers go out to every single one. Despite all the uncertainty and concern for their own wellbeing they always treated us to the warmest of welcomes, morning, noon and night. We will also remember this holiday for all the friendly fellow guests that we met throughout our stay, not just at the resort but also those that we got to know on our daily morning walk along the beautiful sandy beach. We hope you all stay safe and well. We were fortunate to stay for the full 2 weeks. We received a number of updates from TUI during our stay and given that other guests were struggling to find flights home, the confirmation from TUI that they would fly us home as scheduled was very reassuring. Nonetheless we were relieved when we landed at a nearly deserted Manchester airport. Our sincere thanks again to all at the resort for looking after us at a difficult time and for keeping us safe and also to TUI for getting us home as scheduled. Read less
Image of the Tripadvisor rating Great Holiday under difficult cucumstances

Mar 30, 2020 parfi1959 Carterton, United Kingdom

We had a Great time at Apsara 1st week was great, went to the elephant sanctuary close to the hotel,fed and bathed them,we had a swim up room,no 111 which got a lot of sun until 2, some of the swim up rooms did not get much sun,went to mo mos ladyboy show which was great fun, unfortunately it closed soon after due to the virus, food we found… Read more
We had a Great time at Apsara 1st week was great, went to the elephant sanctuary close to the hotel,fed and bathed them,we had a swim up room,no 111 which got a lot of sun until 2, some of the swim up rooms did not get much sun,went to mo mos ladyboy show which was great fun, unfortunately it closed soon after due to the virus, food we found lovely, lots of choice,during the second week the hotel became very quiet,however the staff still smiled and did everything to make sure we had a good time, as the previous reviewer stated, the red flag is there as a warning, although being a strong swimmer never found it a problem , but be careful anyone that’s not.Location is perfect, the beach is perfect although being empty made a difference, my only criticism was the sun loungers and umbrellas were well worn and need changing.Thank you Apsara keep safe and maybe one day we will return,Also a shout out to TUI who got us there and back probably not having a job at the end of it Read less
Image of the Tripadvisor rating Fabulous holiday at a difficult time for us all

Mar 30, 2020 Paula P Sidmouth, United Kingdom

We got back from Thailand on Saturday - the last TUI flight to leave. The holiday was an interesting one because of what is going on in the world at the moment, but we still had an amazing time at the Apsara. The staff are fabulous - so helpful and kind. My husband and another guest had to rescue a man who got into trouble in the water and they… Read more
We got back from Thailand on Saturday - the last TUI flight to leave. The holiday was an interesting one because of what is going on in the world at the moment, but we still had an amazing time at the Apsara. The staff are fabulous - so helpful and kind. My husband and another guest had to rescue a man who got into trouble in the water and they both cut their feet badly. The staff took them to the hospital for treatment and as they were both in wheelchairs for the last two days of the holiday the staff made sure their drinks were brought to them and that they were able to eat at appropriate places for their wheelchairs! You cannot fault the staff for their kindness and caring and I wish them all well at this difficult time. The food was of a good standard and we really enjoyed the cocktail menu! Our room was lovely and was kept clean. The position of the hotel is amazing, but people should please be aware of the red flags flying when it is not safe to swim. We did some lovely trips to James Bond Island, Similan Islands and the Eco tour with TUI. As there were hardly any tourists around we had a great experience. We had the beach to ourselves almost at James Bond Island. All in all we had a fabulous time. Thank you Apsara staff - you are wonderful! Read less
Image of the Tripadvisor rating Lovely hotel

Mar 29, 2020 Gail B Cambridge, United Kingdom

This was our first time in Thailand and over all we had a fabulous holiday. We haven’t given the hotel 5 stars as I think it’s not quite perfect . We found the bed was rock hard , we was given a mattress topper but it didn’t make a lot of difference. Food was of good quality but not kept at correct temperatures, hot food was Luke warm and cold… Read more
This was our first time in Thailand and over all we had a fabulous holiday. We haven’t given the hotel 5 stars as I think it’s not quite perfect . We found the bed was rock hard , we was given a mattress topper but it didn’t make a lot of difference. Food was of good quality but not kept at correct temperatures, hot food was Luke warm and cold desserts at times in 34 degrees was running away! Having said that these are small things and we loved our stay at Apsara . The staff are lovely friendly people, the beach is amazing, we had lovely weather and some fabulous massages. Read less
Image of the Tripadvisor rating An interesting holiday !!!!!

Mar 28, 2020 Paul B Haslington, United Kingdom

We arrived at the Apsara for a two week stay on the 12th March. Due to long overnight flight we arrived at the hotel long before check in at 7am after a welcome drink we had breakfast and relaxed in the "snooze" lounge and it wasn't long before one of the staff were letting us know that our room was ready at 9am. We had a swim up room no 117… Read more
We arrived at the Apsara for a two week stay on the 12th March. Due to long overnight flight we arrived at the hotel long before check in at 7am after a welcome drink we had breakfast and relaxed in the "snooze" lounge and it wasn't long before one of the staff were letting us know that our room was ready at 9am. We had a swim up room no 117 (personally rooms 112-124 are the best located of the swim ups) room was in good order and well looked after throughout the holiday. The only issue to be aware of is the bath, it is extremely high and anyone with joint conditions or less mobile may find it very difficult to get in and out of to shower. Food is predominately served in the main restaurant buffet style and is of a good standard and variation although like with any buffet it does tend to get samey by the end but this is not the hotels fault. There are also two al la carte restaurants and you are allowed to use one or the other twice during the 2 week stay. We used Zeus which was very nice with the views out to sea. However this is where the interesting kicks in, we actually used Zeus for all meals for the last couple of days as the hotel was literally closing down around us with hardly any guests left due to the coronavirus and the travel restrictions. Unfortuantely the whole background to what was happening both in the UK and Thailand made for a very strange holiday and one which makes it difficult to review the hotel properly. That said the location is wonderful for R&R and the staff were all really friendly and helpful except one awful waitress who worked the buffet at breakfast and lunch and who somehow had recently won employee of the month. She was nothing short of rude but that was the only disappointment. When hopefully we travel again if you want a relaxing holiday then this would definitely be a place to consider. Read less