JW Marriott Khao Lak

Khao Lak, Thailand

The hotel

Set on the pristine white sands of Khuk Khak Beach, this luxurious resort is just perfect if you want to relax or keep active – they have every activity you could wish for. And if you like swimming, you’ll certainly love the pool here — at around two kilometres long, it’s the longest in South East Asia. There’s also lots of restaurants and 2 swim up bars so when you need to refuel you can choose from authentic Thai, Japanese, Italian, Mediterranean and European dishes. Each of the hotel's 293 luxurious rooms and suites offers a private balcony or terrace, spacious seating area and is equipped with a generous array of amenities designed to cater to your every need, including 24-hour room service, complimentary WiFi Internet access and a flatscreen TV with satellite channels. Those in search of a bit of pampering need look no further than the hotel's very own Quan Spa, whose indoor and outdoor treatment rooms offer a wide variety of beauty treatments and classes such as body wraps and scrubs, massages and facials. One of JW Marriott's flagship properties, the JW Marriott Khao Lak Resort & Spa is just over an hours drive from Phuket Airport, the hotel is the perfect place to relax and enjoy a romantic break for two.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

Located on Khao Lak’s un-spoilt shores of Khuk Khak Beach. Transfer time from Phuket Airport: 1 hour 30 minutes.

Hotel information

273 rooms and 20 suites on 3 floors. All with private balcony, spacious seating area, flatscreen TV with satellite channels, DVD player, telephone, complimentary WiFi access, oversized bathtub and separate shower, tea/coffee-making facilities, fridge, writing desk and safe. Deluxe Lagoon Pool View Rooms offer views of the hotel's large swimming pool and have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Half Board option: Includes breakfast and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Full Board option: Includes breakfast, lunch and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Deluxe Lagoon Pool Access Rooms are not to be missed, with direct access to the lagoon pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Family Lagoon Pool Access Rooms are larger than Deluxe Rooms and offer direct access to the hotel swimming pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 3 children (up to 11 years).

Duplex Suites are on 2-storeys with a mezzanine level, living and dining area, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (up to 11 years).

5 restaurants and 4 bars; Waterfront International Restaurant (regional cuisine, open for breakfast, lunch and dinner). Ta-Krai (Thai cuisine, open for dinner), Sakura (Japanese cuisine, open for dinner), Olive (Mediterranean cuisine, open for dinner), Deli (light snacks and ice creams, open for breakfast and lunch), Czar Lobby Bar (offering excellent views of the hotel's 16,000 sq m lagoon-shaped pool), Aquamarine Pool bar and Infinity Pool bar (light refreshments and beverages, open for lunch). Large swimming pool. Spa*. Fitness centre. Video games area*. Kids' Club*. Tennis courts. Squash courts. Beach Volley Ball Club. Picnic area. Hair salon*. Babysitting service*. Evening turndown service. Laundry/dry-cleaning service*. 24-hour room service*. Shoeshine service*. Limousine service*. Foreign exchange service*. Business centre. Cash machine. Complimentary WiFi Internet access.

7 nights between 24 Dec-30 Dec. 

*Denotes local charge.

Dress code: Casual in Ta-Krai, Sakura, Olive, the Deli and Czar Bar.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3314)
  • Very good (934)
  • Average (223)
  • Poor (81)
  • Terrible (47)
Image of the Tripadvisor rating Idyllic stay

Apr 14, 2021 Hoboburgundy Bangkok, Thailand

We had the pleasure of an extended stay there and from day 1 the Marriott team (not to mention the great facilities and pool) made our stay most memorable. Lin was an exceptional Loyalty Manager who really made our loyalty to Bonvoy feel valued. Silvano was a most hospitable and genuine Executive Chef. He efficiently responded to our feedback and… Read more
We had the pleasure of an extended stay there and from day 1 the Marriott team (not to mention the great facilities and pool) made our stay most memorable. Lin was an exceptional Loyalty Manager who really made our loyalty to Bonvoy feel valued. Silvano was a most hospitable and genuine Executive Chef. He efficiently responded to our feedback and added a personal touch to every meal at Olive. Ann was always welcoming and Nott went out of his way to prepare a garden apero table for us, even though everyone was busy preparing for the evening's buffett. Pooh always made our breakfast special with her cheerfulness and efficiency. We look forward to our next stay. Read less
Image of the Tripadvisor rating Amazing pool

Apr 13, 2021 CBezzer Bangkok, Thailand

This hotel had the most amazing swimming pool. It was beautifully situated on the beach and there was lots of different areas to sit in the sun. The breakfast buffet did not honestly feel l like the safest with covid as there were a lot of people and not all adhered to the mask wearing. Children also were riding their bikes around the buffet area… Read more
This hotel had the most amazing swimming pool. It was beautifully situated on the beach and there was lots of different areas to sit in the sun. The breakfast buffet did not honestly feel l like the safest with covid as there were a lot of people and not all adhered to the mask wearing. Children also were riding their bikes around the buffet area and no one of this was challenged by the staff. We decided to forgo breakfast on our second day. Read less
Image of the Tripadvisor rating Good hotel but poor service

Apr 11, 2021 Patt_P10 Perth, Australia

Check in time here is 3 PM but we got the room almost 2 hours after that. We have not been told when will the room be ready. What you can do is only wait without knowing anything. Hotel offer you 1 drink as a complimentary.
Image of the Tripadvisor rating Magnificent place, not so many hospitable people

Apr 7, 2021 peemak2015

This is my second review of JW Marriott Khao Lak describing my seventh visit to the resort. The queen of Khao Lak is as majestic as ever and she is about to become even grander after the ongoing expansion. The resort’s architecture, lush gardens and insanely long lagoon pool alone are more than enough to earn my 5-star rating. The new interior… Read more
This is my second review of JW Marriott Khao Lak describing my seventh visit to the resort. The queen of Khao Lak is as majestic as ever and she is about to become even grander after the ongoing expansion. The resort’s architecture, lush gardens and insanely long lagoon pool alone are more than enough to earn my 5-star rating. The new interior design is impressive. The unsightly beach huts are now gone, hopefully for good. Loungers under the trees on the beach lawn make for a nice spot to chill during the day. Guests during the time of COVID-19 consist mainly of Caucasians and Thais, both of which are well mannered. Before visiting the resort, I requested a specific room and my wish was fulfilled. After the first night, I came to dislike the location of that room and asked for a new one, and once again my wish was fulfilled. I really appreciate that. The room change was taken care off by Khun Lek, who is in charge of the front desk. I have met him a couple of times and admire him for excelling at what he does. His perfect combination of courteous and friendly is what every front-desk person should strive to achieve. I didn’t comment on service last time because I didn’t use much of it, but lately I started to dine at the hotel’s various food outlets and i hate to say that I find many staff members at these places not very hospitable. While some of them are polite and attentive, especially those at Waterfront, others remind me of those working at some roadside restaurant. Olive, Sakura and beach bar all have disappointed me in this aspect. In fact, I find many people working at the resort in general, not just at the restaurants, not quite hospitable. It seems that the resort hires a lot of locals. As a southerner myself, i hope the resort is aware that southerners are less than sweet by nature, so you better intensify training or consider importing people from other parts of the country. In addition, sometime I drove a 4WD pickup truck to the hotel and every time people who stood at the entrance to the lobby would not approach or greet me when I got off the vehicle until I told them I came to check in. Maybe next time I should try a motorcycle and see how they will react. One more thing, I don’t think instant coffee isn’t something a JW Marriott should provide guests with. I hope ground coffee will return after the renovation is done and COVID is over. Smoked salmon is now available at breakfast at additional charge and I think this is a good solution. Given that every room rate is already inclusive of breakfast, I’m willing to pay THB188 more to make each breakfast a little more enjoyable. Even though I’m not happy with every thing, JW Marriott Khao Lak is still my favorite resort and I will keep coming back to enjoy that insanely long pool, which is about to become even longer. Nevertheless, I guess I will have to stick to Deli and room service for food and drinks. Read less
Image of the Tripadvisor rating Exceptional

Apr 6, 2021 SanukSanuk California

This was our fourth stay at the JW Marriott Khao Lak, and each stay has been absolutely wonderful. We love the serene setting, the long gorgeous beach, the complimentary kayaks and paddle boards, the beautifully renovated rooms, the excellent restaurants, the lagoon pools, the stunning sunsets. But what brings us back each time is the… Read more
This was our fourth stay at the JW Marriott Khao Lak, and each stay has been absolutely wonderful. We love the serene setting, the long gorgeous beach, the complimentary kayaks and paddle boards, the beautifully renovated rooms, the excellent restaurants, the lagoon pools, the stunning sunsets. But what brings us back each time is the exceptional staff who go all out to make sure that we—and every guest, for that matter—have a fabulous holiday. A special shout out to the entire team at Olive, including Chef Silvano, Chef Enzo, Chef Mohan, Jum, and Ann, just to name a few. Don’t hesitate to book here. You won’t regret it! Read less