JW Marriott Khao Lak

Khao Lak, Thailand

The hotel

Set on the pristine white sands of Khao Lak's Khuk Khak Beach, this luxurious resort is home to the longest swimming pool in the whole of South East Asia, measuring in at 3.2 km. With a total of eight restaurants and bars, serving an exotic range of authentic Thai, Japanese, Mediterranean and European cuisines, guests can indulge their taste buds, sampling dishes from all corners of the globe, whilst the live Teppanyaki station at the Ta Krai restaurant transforms the nightly dining experience into an evening of spectacular - and sumptuous - entertainment. Each of the hotel's 293 luxurious rooms and suites offers a private balcony or terrace, spacious seating area and is equipped with a generous array of amenities designed to cater to your every need, including 24-hour room service, complimentary WiFi Internet access and a flatscreen TV with satellite channels. Those in search of a bit of pampering need look no further than the hotel's very own Quan Spa, whose indoor and outdoor treatment rooms offer a wide variety of beauty treatments and classes such as body wraps and scrubs, massages and facials. One of JW Marriott's flagship properties, the JW Marriott Khao Lak Resort & Spa is just over an hours drive from Phuket Airport, the hotel is the perfect place to relax and enjoy a romantic break for two.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

Located on Khao Lak's Khuk Khak Beach. Transfer time from Phuket Airport: 1 hour.

Hotel information

273 rooms and 20 suites on 3 floors. All with private balcony, spacious seating area, flatscreen TV with satellite channels, DVD player, telephone, complimentary WiFi access, oversized bathtub and separate shower, tea/coffee-making facilities, fridge, writing desk and safe. Deluxe Lagoon Pool View Rooms offer views of the hotel's large swimming pool and have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Half Board option: Includes breakfast and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Full Board option: Includes breakfast, lunch and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Deluxe Lagoon Pool Access Rooms offer guests direct access to the hotel swimming pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Family Lagoon Pool Access Rooms are larger than Deluxe Rooms and offer direct access to the hotel swimming pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 3 children (up to 11 years).

Duplex Suites are on 2-storeys with a mezzanine level, living and dining area, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (up to 11 years).

8 restaurants and bars; Waterfront International Restaurant (regional cuisine, open for breakfast, lunch and dinner). Ta-Krai (Thai cuisine, open for dinner), Sakura (Japanese cuisine, open for dinner), Olive (Mediterranean cuisine, open for dinner), Deli (light snacks and ice creams, open for breakfast and lunch), Czar Lobby Bar (offering excellent views of the hotel's 16,000 sq m lagoon-shaped pool), Aquamarine Pool bar and Infinity Pool bar (light refreshments and beverages, open for lunch). Large swimming pool. Spa*. Fitness centre. Video games area*. Kids' Club*. Tennis courts. Squash courts. Beach Volley Ball Club. Picnic area. Hair salon*. Babysitting service*. Evening turndown service. Laundry/dry-cleaning service*. 24-hour room service*. Shoeshine service*. Limousine service*. Foreign exchange service*. Business centre. Cash machine. Complimentary WiFi Internet access.

7 nights between 24 Dec-30 Dec. 

*Denotes local charge.

Dress code: Casual in Ta-Krai, Sakura, Olive, the Deli and Czar Bar.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3118)
  • Very good (888)
  • Average (207)
  • Poor (73)
  • Terrible (43)
Image of the Tripadvisor rating Excellent Service, Great Property and Awesome Manager

Sep 19, 2019 charanpal71 London, United Kingdom

A very impressive property with fab staff, great pools, beach, bars & facilities if it rains (table tennis, pool tables, air hockey etc). Family thoroughly enjoyed the spa & it was a great place to retreat & relax. We had interconnecting rooms which were spacious & with nice finishes. Nicolai Mitchell, resident manager. If I had queries he… Read more
A very impressive property with fab staff, great pools, beach, bars & facilities if it rains (table tennis, pool tables, air hockey etc). Family thoroughly enjoyed the spa & it was a great place to retreat & relax. We had interconnecting rooms which were spacious & with nice finishes. Nicolai Mitchell, resident manager. If I had queries he always seemed to be close by ready to help & resolve. I really appreciated him taking time out to genuinely ask about our stay & go to extraordinary lengths to help us with a couple of items. He personally oversaw our final breakfast order to make sure everything was perfect. Excellent hospitality & interpersonal skills. WaterFront/Persian night. Chef Mohan Lal made some of the best kebabs we have ever had & then also asked if we had any requests. Best Keema Parantha & stuffed Keema Kulcha Naan known to mankind. 5 stars. Olive - brilliant Italian & chef Enzo made probably one of the best seafood risotto's I have ever had. 5 stars. He took us through a sampling of the best Parma Ham (Zibello). That was special! He said he cooks form the heart and I can see that!! Ta-Krai served exceptional Thai food and Kwan was an excellent host and thoroughly professional. This was a very enjoyable meal. Sakura and Oily - My family love Japanese food and the food here was excellent. My youngest loved the salmon maki and ribs and the elder adores chicken katsu curry! An excellent experience. My injustice: several others who provided outstanding service. Read less
Image of the Tripadvisor rating Great resort

Sep 19, 2019 HappyTraveller119 Dalyellup, Australia

Like any good resort it’s staff are it’s biggest asset and this resort is the perfect example of that, they are competent, friendly and only to willing to assist. The resort is not 5 star but having said that, it is very nice, there is a very large maintenance program underway at present, I assume to refurbish a lot of the rooms, we couldn’t hear… Read more
Like any good resort it’s staff are it’s biggest asset and this resort is the perfect example of that, they are competent, friendly and only to willing to assist. The resort is not 5 star but having said that, it is very nice, there is a very large maintenance program underway at present, I assume to refurbish a lot of the rooms, we couldn’t hear any construction noise where we were.  There is a massive pool that weaves it’s way around the resort and is easily accessible from the rooms, some of which you can step off your balcony into the pool, very nice. Within 100m of the Resort is a really nice beach, set up with chairs, umbrellas and life guards. The resort has 4 restaurants, Thai, Japanese, Italian and the Waterfront Restaurant all of which serve quality food and have fabulous staff. The resort is about 90 minutes from Phuket International Airport which for some is a disadvantage but for us it was nice to be away from the hustle and bustle. They offer a bus service to take you to a few of the local attractions as well as too and from the airport. We will return. Read less
Image of the Tripadvisor rating Awesome

Sep 19, 2019 Kate_Robinson Melbourne

The hotel is incredible, the staff are outstanding and the food is fantastic. We're still here for another day and would be keen to stay longer as everything is so we'll managed. Low season doesn't bother us as we just continue to swim. We have two pool access rooms for a family if 5 with connecting door and so we all have space and can easily… Read more
The hotel is incredible, the staff are outstanding and the food is fantastic. We're still here for another day and would be keen to stay longer as everything is so we'll managed. Low season doesn't bother us as we just continue to swim. We have two pool access rooms for a family if 5 with connecting door and so we all have space and can easily access the water. I have been to hotels all over the world and the breakfast here would be one of the best. A stand out is the olive restaurant, their Italian night was extremely impressive with their skill and attention to detail. Including the kids club in the price is appreciated too as many hotels try and charge extra for these activities. Read less
Image of the Tripadvisor rating Best Food in Asia!

Sep 18, 2019 mellybelly33 Melbourne, Australia

I couldn’t fault this property. Grounds were kept immaculate, staff friendly and above all the food on offer was amazing! Chefs were on hand to offer their assistance with anything and everything, often asking if they could make our kids something else to suit. Above standard food quality and quantity. The only minor thing I could mention is the… Read more
I couldn’t fault this property. Grounds were kept immaculate, staff friendly and above all the food on offer was amazing! Chefs were on hand to offer their assistance with anything and everything, often asking if they could make our kids something else to suit. Above standard food quality and quantity. The only minor thing I could mention is the resort is lacking a good activities program and/or music for the kids and adults in and around the pool areas, just to help with the vibe of the resort. Other than that a perfect stay thank you! Read less
Image of the Tripadvisor rating fabulous place

Sep 18, 2019 E1922QKdr

had the all inclusive package deal pool room assess. So no worries about getting meals etc. Staff were wonderful always tere to help you. Stayed 10 days.. local taxi service 500 metre from property. will go back again.