Ibis Samui Bophut Hotel

This is a 100% family hotel - which is fine but tell people like me when we are researching! All 4 pools (including the ironically named tranquil pool!) were filled with young children. The hotel is what you expect from an Ibis, no complaints there. However, what ruined the trip for me was something that I felt could be easily fixed - sunbeds. I’ve read the reviews, I understand from the managers replies that they have the same number of sunbeds to guest ratio for the area etc. However, whilst this is the case there is absolutely no management of them. I went to the pool at 8am with my towel ready to sit on a bed only to find EVERY bed, the two chairs and the beanbags had towels on them. Throughout the day (from my towel laid out on concrete) I watched and saw that a large number of beds were never actually used or were left for hours before someone came near them. I spoke to a member of staff about this and asked why it is ok to reserve beds and leave them unused for hours when they have so few. I got a blank face in return, even when I suggested that if a bed is left unattended for an amount of time it should get cleared (they were covered by the towels issued by the hotel) there was no interest. This may sound like a trivial issue but I moved to this hotel for a couple of nights to relax by the pool which looked so lovely in the photos and it didn’t happen. I know the manager will reply with some excuse as they are very good at doing on previous reviews of this establishment but ultimately avoid if you don’t want to be around families and do not stay here if you want to relax by the pool (unless willing to get up at stupid o’clock to reserve a bed) because it won’t happen. Read less

The staff were all very helpful and friendly and breakfast was perfect although the coffee could be better. My 10 year old loved the pools and the beach. Very close to a heap of other options for lunch and dinner on the beach and about a 15 minute walk to fisherman’s village and the night market. Laundry services provided by the hostel are costly but a 5 minute walk out to the main road provides many cheaper options. We were here for New Years Eve and they put on a great celebration early in the evening for the kids with buffet dinner by the pool and fire spinning show on the beach. Do note that if you have younger kids with early bed time needs and you’re here for New Year’s Eve , the rooms with a sea view may not be the best choice as you’ll be right beside the party which continued until 3:00am. That being said, our seaview room was lovely and quiet and perfectly comfortable all other nights and we loved being close to the pools and beach. We would definitely return ! Read less

This really isn’t a great hotel for the area. Let’s be honest, it is what it is, an ibis. The rooms are tiny, there is hardly any wardrobe space and you can’t hang anything up as it’s way too short with 6 hangers. No other storage so we are storing our things in our case on the floor. The balcony can barely get 2 people on. Bed is big and shower is ok. Reception staff appear pleasant, until something isn’t right, claimed they hadn’t got our booking which was paid in full. We ended up having to pay again and they are now refunding it, no apology - they just blamed our agents who are blaming ibis. No sea view despite that being booked. No discount offered to accommodate that. Breakfast is ok. Nothing special. Pool and grounds are not as big as the photos look. It’s quiet here but the hotel pool and breakfast is packed, full of screaming kids and a playground next to it. Nothing happening in hotel and no one has been on the bar. There are so many nicer hotels for a similar price along the beach closer to fisherman’s beach and they are soooo much better. Don’t waste your money here. We’ve stayed two nights and have booked another hotel at a loss to us, as we want to enjoy our holiday and here I feel like I’m in an ibis in Heathrow. Possibly good if you have small children, or just want a bed to sleep in Read less

We stayed here for 7 nights a family of 4 2 adults 2 children! We had 2 rooms interconnecting and the rooms were great! Comfy beds to. Breakfast was good! No sunbeds as everyone must get up early to reserve these! We didn’t sit at the pool at all! Instead we hired a car for 800 baht a day from over the road and explored all the beaches! Great location 10-15min walk to fisherman’s village which we walked to every night! Beautiful places to eat here to and a night market Friday Night is busy! Plus food stalls Saturday Monday and Wednesday a great place to walk to! Bophut beach is nice with a calm sea. And we found a nice place to eat and sunbathe at called cactus bungalows great food and a few English people here! We found ibis was full of Russians! But a great hotel clean comfy and a great location 👍🏻 we would go back Read less