Six Senses Samui

We felt a wow factor when we first arrived that did not wear off over our five-night stay, and we were very sad to leave. The whole environment of the resort is exceptional - the spaciousness of the villas, the lush jungly planting, the tranquil and relaxing atmosphere, stunning sea views, the freedom from noise and air pollution (the occasional planes did not disturb us). The design is respectful of the landscape, with a focus on sustainability, using natural materials and reducing waste. But the staff who work here make it what it is and they all deserve high praise: They were unfailingly charming, welcoming, warm and efficient, wanting to do everything possible for you. Our GEM Joe was superb, even calling our airline for us to resolve an issue with our journey home. There were a few families with children during our visit and the resort does provide some family-friendly activities, but overall this feels like a calming and restful, adult-focused destination which was something we especially appreciated about it. We spent much of our time reading and relaxing by the gorgeous infinity pool, and also enjoyed a farm tour, early morning yoga and using the compact but lovely gym. We borrowed bikes to visit some of the nearby temples. A visit to Samui’s ethical elephant sanctuary was a highlight of our stay. We had breakfast and dinner each day at the dining on the hill restaurant and were very satisfied with all we enjoyed there. The breakfast selection is fantastic. I am vegan and the restaurant team did a great job of understanding my needs and ensuring I had lots of choice, even adapting dishes like their chocolate nemesis cake with plant-based ingredients just for me. I also enjoyed a one-to-one cookery lesson and learned how to make some of my favourite Thai dishes. Just a couple of times, there were some coordination issues among the waiting team - one day a dessert arrived before we’d been brought our main course for example - but this in no way lessened our enjoyment, as the overall service was very thoughtful and attentive. We are already looking forward to another stay! Read less

As we depart for our next adventure we reflect upon a thoroughly magical stay. Stayed in a hideaway villa which did everything it said on the tin with a view to boot. Their ecological ethics are refreshing but what put the icing on cake is every single member of staff, nothing is too trivial and everything is with a smile. Too many names to mention, even the goats. We look forward to seeing you all again soon Read less

It's a great experience overall. We love how its architecture blends with the landscape. The staff were always pleasant and helpful. The breakfast has a lot of healthy options Another big plus is that the resort made a huge effort in minimising the use of one-time disposable items. Other than used tissues and bags for potato chips (which we brought from the outside) we don't remember throwing anything else into the trash can. all the shampoos, lotions and drinking water are in refillable bottles. The restaurants use lemon grass for straws Read less

From 20- 23 Sept 2019, my family visited this resort for celebrating a wedding anniversary. Before Trip Before the trip, a CS, Celine, of Six Senses was very helpful to provide some well advice for giving a surprise to my wife. Moreover, she was very patient to answer a lot of question from me. Location Location at the resort is perfect and convenient. I can take photos for sunset and sunrise. However, it only takes about 15 minutes vehicle traveling from the airport to the resort and 20 minutes to the downtown. If you reserved a vehicle from the resort, their GEM, Guest Experience Maker would come to serve you at once. Facilities and Environment All facilities are well maintained. The private pool was very clear, like drinking water. When I was staying at the resort, I seemed like living in the jungle, a lot of bird and butterfly. For dining location, we could enjoy the sunset when having dinner. Spa & Food No doubt to say that both were perfect. Staff All staff were helpful, kind and polite. I was impressive that when my little daughter (3 yrs old) dropped a shoe and fell on the ground, 2-3 staff immediately hugged her and picked her shoe. During the trip, these staff took a good care of my daughter, such as holding her hand to the farm, pretending a cat to play and teaching her a Thai dance. More impressive that they also deliver an environmental protect education to her. Overall & Special thanks I have also visited other Six Senses or same luxury resort. But, Six Senses Samui is best resort I’ve ever visited. The difference between Six Senses Samui and others was the staff. During our stay, I can truly realize the staff’s passion and stay (serving) you with heart. It was difficult to having a “home” feeling at other resort. Thank you GEM Moon, Jan, Tak & Nes (Mr. coffee) for your kind hospitality and taking well care of our family. Abbie’s Family (Villa 53) Read less

Don't make me wrong: the hotel itself, the rooms, the staff and the food probably deserve a 10. I booked the biggest villa in the resort (The Retreat) and the views from my swimming pool were extraordinary... So what's the problem? It lacks the WOW factor. After staying in Con Dao or Yao Noi, this particular hotel stays several steps behind. The first problem is the island. Samui is an overdeveloped island that sometimes reminds me of the worst of the Mediterranean. I should have paid more attention to that fact, but I really did not thought it was that bad. The arrival at the hotel was disappointing, small road full of turistic spots of very poor quality. I did not even dared to go the hotel beach. When you turned your face to the right, the view was fantastic, the beatiful and hidden villas of Six Senses, but when turning left, you could see a mountain covered with a new develolpment that looked like some turist area of Majorca. Also, the quietness of my villa was disturbed by two factors. First , all flights arriving at the island, cross over the hotel, so the idea of seclusion disappears. Second, Samui is full of tourist cruises that go around the island, and it seems that many of them stop in front of the hotel coastline, so you could hear the laughs and conversations: bye bye silence... Now that Sixsenses is not Sixsenes anymore, but a part of IHG, I would suggest the following. Rebrand this hotel as intercontinental Samui, get a new plot of land in another area of the island, move the wonderful staff of the hotel there, and construct a new hotel that keeps the spirit of the company.... Read less