W Koh Samui

Koh Samui, Thailand

The hotel

On the tropical island of Samui, in the tranquil waters of the Gulf of Thailand, The W has raised the bar in terms of style, space and amenities. The guest villas are huge, the private pools are even bigger and the resort features every convenience, electronic or otherwise, that a modern nomad could possibly want. Every guest villa features a living room, bedroom and spectacular bathroom with a round tub set against a mosaic feature wall that opens up to the private lap pool that runs the length of the villa.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

On the north coast of Samui, on Maenam Beach. Transfer time from Samui International Airport: 15 minutes.

Hotel information

74 villas. All with a TV, mini-bar* and complimentary WiFi access. Jungle Oasis Rooms offer partial Gulf of Thailand views, a wooden deck with private pool, 2 sun lounge chairs and 1 king-size bed, sleeping maximum 2 adults.

Half Board option: Includes dinner at The Kitchen Table restaurant. No beverages are included. 

Full Board option: Includes breakfast, lunch and dinner at The Kitchen Table restaurant. No beverages are included. 

Tropical Oasis Villas feature a secluded landscaped garden, private pool, 2 sun lounge chairs and 1 king-size bed, sleeping maximum 2 adults.

Ocean View Escape Villas are located in the highest point of the hotel offering amazing sea views from floor-to-ceiling windows, private pool and 1 king-size bed, sleeping maximum 2 adults.

Ocean Front Haven Villas offer direct beach access from a wooden deck with private pool and 1 king-size bed, sleeping maximum 2 adults.

WOW Jungle Oasis Villas have a living area, a pantry equipped with cooking facilities and a fridge, barbecue pit, private pool, deck area and 1 king-size bed, sleeping maximum 2 adults.

WOW Ocean Haven Villas offer direct beach access from a wooden deck with private pool, a living area, a pantry equipped with cooking facilities and 1 king-size bed, sleeping maximum 2 adults.

Extreme WOW Ocean Haven Villa offers 2 floors of resort living with 2 living areas, large outdoor lounge area with private pool and 2 bedrooms with 1 king-size bed and 2 queen-size beds sleeping maximum 6 adults.

The Kitchen Table (International cuisine; all-day dining), Namu (Asian cuisine; open for lunch and dinner), Beach Grill, Woobar®, SIP, Tonic Bar. WET® swimming pool. AWAY® Spa*. FIT Gym. Water sports* and activity centre. Outdoor tennis court. 24-hour reception desk. W Library. Laundry service*. Babysitting*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (971)
  • Very good (219)
  • Average (79)
  • Poor (43)
  • Terrible (38)
Image of the Tripadvisor rating Dangerous, bad service, and subpar food

Jul 20, 2019 djcurfew San Francisco, California

We have stayed at 4 resorts on Koh Samui prior to the W, and this property in particular it's very hard to communicate in English to the staff. That goes for every employee we've come in contact with - the English here is just very bad relative to other resorts on the island. I called ahead before I booked the room today, and asked if the room… Read more
We have stayed at 4 resorts on Koh Samui prior to the W, and this property in particular it's very hard to communicate in English to the staff. That goes for every employee we've come in contact with - the English here is just very bad relative to other resorts on the island. I called ahead before I booked the room today, and asked if the room was available. They told me that the person staying in it is "checking out by noon" and then the room will be ready. We arrive to the hotel and the room, of course, is not ready. In fact, they had given a late checkout until 2pm to the previous guests. They did not communicate that. We are staying in the Wow Ocean Haven beachfront villa, which is very nice, although it's $2,000/night so you expect exceptional. The room is feeling its age - it's not kept up with completely.  The major issue though, is my girlfriend started raising the blinds in the bedroom, and one of them FELL DOWN ON HER AND HIT HER!!! And this is a MASSIVE blind like 12 feet tall.  We told the front desk and they didn't even apologize! Nothing at all! It's pathetic service, to say the least.  Update: after a couple of hours, someone came and brought a bottle of champagne with an apology note (but we aren't even drinking right now). Breakfast: Was supposed to be "included" but they didn't mention that you can't order room service for breakfast! No one told us this, and EVERY other of the 5 properties we've stayed at on Koh Samui allowed you to order room service for the included breakfast (one of them charged a room service fee, but the food was still free). We paid extra for the floating breakfast and the guy delivering it didn't even put it in the pool! He just dropped it on the table and left it. We had to put it in the pool, and after doing so, noticed the floating tray started leaking. We couldn't even enjoy it because the tray was leaking water into the food. "Yoga" - is a joke. It's set right next to a massive speaker playing top 40 hits, how in the world can you concentrate on yoga when you are listening to blaring music in your ears? Luckily, I usually book hotels for just one night, to make sure I like the place. And if I do, then I extend the stay. Needless to say, we will be leaving tomorrow. Probably going back to the Ritz Carlton. My opinion is there are MUCH better resorts on this island, I won't be back. Read less
Image of the Tripadvisor rating Amazing Property - Average Food

Jul 17, 2019 JeffJ899 San Diego, California

This hotel is gorgeous. The pictures are exactly what it looks like. We stayed in one of the beach front villas and it was amazing, very private and beautiful. The service was also exceptional, everyone was always very helpful with a smile. And they even have "Sweet Spots" where you can go any time of day or night to get free ice cream, soda and… Read more
This hotel is gorgeous. The pictures are exactly what it looks like. We stayed in one of the beach front villas and it was amazing, very private and beautiful. The service was also exceptional, everyone was always very helpful with a smile. And they even have "Sweet Spots" where you can go any time of day or night to get free ice cream, soda and water. Still, it wasn't quite worth the price for Thailand. We also got a package that included dinner and I would not recommend that. The dinners were fine, but the service was pretty slow and the food didn't taste much different from the street food or regular tourist restaurants around the city. The breakfast was very good though, and we would recommend getting the breakfast in your package. Read less
Image of the Tripadvisor rating Property is good but not worth the pricetag

Jul 14, 2019 rcjdd148 New York City, New York

This is a great property. We loved our time at the property - it is solid on all accounts. This said, we stayed at the Ritz Carlton in Koh Samui for the same length of time and it was all around better - new property, beautiful views, better food and a better pool. I dont mean to make it sound negative, it is more of a reflection of the RC… Read more
This is a great property. We loved our time at the property - it is solid on all accounts. This said, we stayed at the Ritz Carlton in Koh Samui for the same length of time and it was all around better - new property, beautiful views, better food and a better pool. I dont mean to make it sound negative, it is more of a reflection of the RC property than the W. They do have free ice creams near the rooms 24/7 so thats' a nice touch. The breakfast buffet is solid. Read less
Image of the Tripadvisor rating Family Holiday

Jul 11, 2019 paoladetina Brisbane, Australia

Stayed for 7 nights. Staff were fantastic and friendly. Accommodation was perfect, clean and very comfortable. Breakfast was delicious and had enough choices. Can't recommend this place enough. Will definitely be coming back. Perfect family holiday.
Image of the Tripadvisor rating Amazing

Jul 10, 2019 mistahfong Shah Alam, Malaysia

The view from the lobby is amazing, good panoramic view of the blue ocean Spacious, comfortable & cozy room that was maintained twice a day. TWO showers, one indoor and my favourite; the outdoor shower. Breakfast was great, view from the restaurants are breathtaking. Sweet spots with complimentary drinks, ice cream and ice cube available 24… Read more
The view from the lobby is amazing, good panoramic view of the blue ocean Spacious, comfortable & cozy room that was maintained twice a day. TWO showers, one indoor and my favourite; the outdoor shower. Breakfast was great, view from the restaurants are breathtaking. Sweet spots with complimentary drinks, ice cream and ice cube available 24 hours every day! (My favourite) The beach was well maintained, water warm and deep tropical blue. There are plenty of chairs, beanbags and hammocks to relax in. The pool & gym is open 24 hours. The Bonvoy app service is very impressive; i request shuttle bus from the app and it works! Complimentary shuttle bus to Fisherman's Village & Chaweng central The staff are friendly andd helpful, enjoyed my stay.. Thanks Read less