Amari Phuket

We stayed at the lovely Amari in the early part of May. We were here for 12 days and had the most amazing holiday. The staff were so helpful, polite and caring. I fell and had an accident 2 hrs after arriving and the Hotel staff were quick and efficient to help me with an excellent Doctor and Medical Centre. They checked on me several times and asked if I was doing alright. Flowers were left in our room with a lovely card along with some chocolates and lovely bickies. There were other lovely gestures, petals on our bed one night with oils burning, just lovely little touches that told us they cared. The Breakfast is to die for. So many choices and all cultures are very well catered for, including vegetarians and gluten intolerant. If you couldnt find what you wanted they would instantly help you. They offer some form of entertainment each night and have 3 happy hour time frames every day. We definitely made the most of that. We dined in both restaurants and once again we could not fault the food or the service. We had a lovely pool close to our room right beside the La Gritta restaurant. This is was mostly used by adults which was really peaceful and relaxing. If children did come to that pool they were asked to keep the noise down or if they preferred they could use the other larger pool. The guests appreciated the lovely space this offered. Nong is our dearest Bar Manager / attendant, and we noticed all the little extras she did for customers. Always bringing iced water when you arrived, with a smile and good conversation. I must also give 5 stars to our lovely house Maid ' Nana' her nickname I believe. Such a sweet and courteous young person, and always asked if we were happy with everything. Little extras were often left, like a little flower on the bathroom vanity or on the bed. Thank you Nana. Just finally the Manager was very visible and would often stop and talk to us either at breakfast or some other time of the day. We could see he had a great rapport with his staff who respected his kindness and caring approach. 6 Stars Amari. Read less

21st time in 10 years and returning again in December... and now I will explain why Staff, management and such a wonderful hotel. The hotel is beautiful. We have stayed in superior, deluxe and ocean wing rooms over our stays and they provide everything you need for a relaxing break. Our most recent visits have been in the ocean wing with club access. The clubhouse food, pool area (infinity pool) and cocktail hour really give the feel of luxury. The staff at the clubhouse are so attentive and happy without being intrusive. A special shout out to Miki, Nan, bobou, mimi, king, nui and the cleaners who made my day by remembering us and making us feel so welcome. Things we love: The beds are to die for The breakfast provides everything you can think of The management and guest relations provide such a great concern for the welfare of the guests. The buggy service is really good and a special shout out to Pan and Wit who made us laugh every time. La gritta - the food is top notch with the service being impeccable. Patrizia the chef comes to visit guests to check on the food and is always willing to assist in helping you make choices. Samutr Bar- lovely place to sit and watch the water and enjoy great drinks. Thanks to Apple for the great service. It was lovely to have the extra fans in there this time as it can get very warm without them. It was great to see the bar being utilised as on previous trips is has been quite quiet. Rim Talay - the tex mex buffet was fantastic, such a great variety and the ribs were amazing. It is a shame that some guests don’t respect the tranquility of the hotel and would play their own music via a Bluetooth speaker around the pools but the staff do a great job in politely explaining that it isn’t allowed. As you can tell we love this place and I cannot wait to return in December Read less

This hotel have it all for a relaxing holiday and at the same time not far from patongs main hussel and bushel that we all know and love Thailand for. The hotel have the most amazing staff it clean spacious so you can be your self and relax. The food in the hotel is 100% something for everyone’s taste. We would defiantly stay there again 5 stars for this hotel and the way it’s run Read less