Centara Grand Beach Phuket

Phuket, Thailand

The hotel

The Centara Grand Beach Resort Phuket occupies a stunning location, overlooking a secluded part of Karon Beach. Majestic views of the Andaman Sea can be enjoyed as the resort faces the bay, so you can enjoy your surrounds to the full. Set within a landscaped water park, there’s a lazy river to float down and four swimming pools, including an adult pool, Jacuzzi pool and kids' pool. The beach is a vast playground for water sports enthusiasts which include kayaking, windsurfing, sailing, and complimentary snorkelling equipment also diving lessons can be arranged. Younger members of the family will also enjoy a whole range of activities at Camp Safari whilst older children have the E-Zone to chill out in. Whilst the kids are busy, parents can enjoy a spot of pampering at the award-winning Spa Cenvaree with its herbal steam rooms and impressive range of beauty treatments. Mare is the resort’s signature restaurant, serving delicious Italian cuisine and boasting its own bar and wine room. With something for everyone, this resort is undoubtedly a great place to spend your holiday!

Amenities

  • Bar
  • Spa
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Kayaking
  • Sailing
  • Windsurfing
  • Snorkelling

Where is it

In a secluded location overlooking Karon Beach in Phuket. Transfer time from Phuket Airport: 1 hour.

Hotel information

262 rooms, suites and villas. All with air-conditioning, balcony or terrace and face the bay, cable TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, safe, hairdryer, iron and board (on request). Deluxe Ocean Facing rooms feature a furnished balcony facing the bay, with 1 king-size bed or 2 double beds and sofa bed, sleeping maximum 3 adults 2 adults and 2 children.

Half Board option: Includes a buffet breakfast served between 6:00am–11:00am at The Cove restaurant, and a set menu lunch or buffet/set menu dinner served at The Cove or Mare restaurant between 7:00pm–10:30pm.

Full Board option: Includes a buffet breakfast served between 6:00am–11:00am at The Cove restaurant, set menu lunch served between 12:00pm–5:00pm and a buffet/set menu dinner served between 7:00pm–10:30pm at The Cove or Mare restaurant.

Spa Deluxe Ocean Facing rooms feature private whirlpool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Premium Deluxe rooms are ideal for couples, each room faces the bay, and has a furnished balcony looking out to the gardens or the pools, 1 king-size bed and additional space, sleeping maximum 2 adults.

Premium Spa Deluxe Rooms are ideal for couples, with an outdoor Jacuzz.  These rooms offer the choice of 1 king-size bed sleeping maximum 2 adults, or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Pool Suites feature a private plunge pool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Luxury Pool Suites feature a private plunge pool, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Pool Villas feature Club Level benefits, oversized living and dining areas, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Pool Villas feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (sofa bed used for additional child).

Royal Villa feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children.

Deluxe rooms, Premium Deluxe rooms, Deluxe Spa rooms, Premium Deluxe Spa rooms, Deluxe Pool suites and Luxury Pool suites offer the option to upgrade to Club Level (supplement payable) which includes:

  • Private check in lounge
  • Exclusive lounge
  • Continental breakfast buffet
  • Lunch time snacks
  • Afternoon tea
  • Evening cocktails with canapés and hors d'oeuvres 5:30pm-7:00pm
  • Evening cordials
  • All-day tea/coffee service
  • A comfortable luxurious mattress finish for your bed
  • Upgrade in-room amenities
  • Concierge service
  • Complimentary unlimited Internet usage at the club or anywhere in the property
  • Complimentary laundry for two pieces per room per day
  • Daily turn-down service
  • Complimentary daily newspaper
  • 10% discount at SPA Cenvaree
  • Preferred reservation services at restaurants and other hotel outlets/facilities.

The Cove (beachfront restaurant, International and Asian cuisine), Mare (Italian cuisine), Coast Beach Club & Bistro, Barefoot Bar, Splash swim-up bar, Ripples pool bar, lobby lounge. Landscaped water park with lazy river and Spa pool (main pool, Jacuzzi pool, kid's pool and adult pool). Spa Cenvaree*. Fitness centre. Water sports including snorkelling (complimentary equipment), kayaking*, sailing*, windsurfing* and scuba-diving lessons*. Tennis court. Camp Safari* (4-9 years) and E-Zone Kids' Club* (10 years upwards). Kids' playground. Internet access*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.4

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 28 Dec-5 Jan.

No check out permitted on 30-31 Dec.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2730)
  • Very good (1121)
  • Average (376)
  • Poor (145)
  • Terrible (102)
Image of the Tripadvisor rating Centara Grand Phuket

Nov 18, 2020 Seth B

I was originally attracted to the hotel because of their promotions and affordable cost. My stay was nothing short of great. The view, staff, and room are just a few of the things that made my stay memorable. As long as I live in Thailand I will continue to use Centara. I would like to thank CD, Mui, Peth, and Petch for their service all week. You… Read more
I was originally attracted to the hotel because of their promotions and affordable cost. My stay was nothing short of great. The view, staff, and room are just a few of the things that made my stay memorable. As long as I live in Thailand I will continue to use Centara. I would like to thank CD, Mui, Peth, and Petch for their service all week. You all are examples of what customer service should look like. I did not run into a single rude staff member the whole time. Credit to Centara for training their staff well. Read less
Image of the Tripadvisor rating Awesome Beach Property and Service in Phuket

Nov 16, 2020 DrDeepak99

Tremendous service by management (Jane, Uraiwan, Por) and staff. Great location and nice set up and hygienically clean property. Beach is easily accessible and tremendous view from rooms and pool side.
Image of the Tripadvisor rating Best premium family resort in Phuket

Nov 16, 2020 Thaistreethero Bangkok, Thailand

ving beeen to many family resorts in Thailand, especially in Phuket. I must sincerely admit Centara Grand beach resort is by far the best one. Very well located on the quite side of Karon beach so in the evening the almost private beach becomes a hugh playground for my 7 years old son. The sand is pristine, clean and our resort is just there.… Read more
ving beeen to many family resorts in Thailand, especially in Phuket. I must sincerely admit Centara Grand beach resort is by far the best one. Very well located on the quite side of Karon beach so in the evening the almost private beach becomes a hugh playground for my 7 years old son. The sand is pristine, clean and our resort is just there. Watching the sunset on the beach is so memorable. We stayed at the pool suite which is stunning and my son didnt want to come up from our own private pool. The room is hugh and so comfortable. Cant fault it. The pool is also the highlight here you cant miss it. My son kept on sliding down the waterslide tirelessly and begging for more. The great part about the pool is located right next to the beach so it is perfect for family with young kids like me. We dont need to cross the road and just enjoy the beach the walk in to continue swimming in our hotel pool right away. The staffs at the lobby and all the areas are very nice to us. They greeted us with smile and felt warm. The breakfast is great. Although not many choices but they have some Thai specialty. I would suggest to have more cheese selection. Love the grilled chicken with sticky rice and nam jim jaew sauce. We love the fact that the hotel managed to handle to new normal very well by strictly warning guest to wear mask prior to enter the restaurant and keep enough space to queue to get the food at food bar. We had a wonderful time sitting outside looking at the beautiful beach and nice ambience music to accompany with. It made our trip complete. Too bad we didnt get to see kids club as we were enjoy with the beach and pool. Also thank to the area manager Mathieu who came and ask how was the food and stay. I truely feel warm. I will definitely be back again. So easy to make up my mind when it comes to my next family beach holiday in Phuket. I will choose to stay here no doubt. Thank you so much. You guys are amazing. Read less
Image of the Tripadvisor rating Bad service

Nov 14, 2020 phromphassorn001 Phuket, Thailand

The staff standing in front of the breakfast room didn't let me enter the dining room. Because I do not wear masks As I do not have and the hotel is not provided in the room like normal hotel standards. Other hotels provide masks in the rooms for guests to use. But not here The staff in front of the restaurant informed me that I can't enter… Read more
The staff standing in front of the breakfast room didn't let me enter the dining room. Because I do not wear masks As I do not have and the hotel is not provided in the room like normal hotel standards. Other hotels provide masks in the rooms for guests to use. But not here The staff in front of the restaurant informed me that I can't enter the dining room as I have to mask while standing to scoop food It made me think I won't be able to have breakfast, right? So what do I have to do when I check in? I had to stand outside and sit at the very hot outside dining table. While I was carrying a 5 month old baby The hotel staff didn't help me at all. There is no kindness to babies too. Too bad that I don't have masks. It doesn't mean that I can't wait inside the cool air-conditioned dining room. To wait for help from the hotel Or I can't walk into the food menu? So I decided to sit outside because I was angry that the hotel staff didn't let me wait inside.I waited for a while and the staff brought me a mask from the front office. As I was scooping the food, I saw a man standing on the food without a mask. Why does that man not have a mask? But can go to scoop food The staff informed me that because of him, as he walked in he was wearing a mask. It makes me think this is a very ridiculous regulation. Do you want customers to pretend to wear masks only to walk past you? It is not a SHA standard of protection. You set rules to fool customers that you are protected. But you actually don't follow the standards. I don't have a mask to trick you into the dining room. So you don't let me in But other people wearing masks fool you so that they can only walk through the dining room. Your service is terrible and terrible.You take care of customers not equally.I came to stay at the centara chain here. First, I wasn't impressed. I really hate this brand.It's so bad for my feelings. Read less
Image of the Tripadvisor rating CoVid Quiet Anniversary

Oct 30, 2020 Ruth F

I'm not sure about the past review this guy posted about a week ago... But we went on the beach today -see the picture,(Oct 25,2020)- at Centara Grand and the beach was SUPER CLEAN.... REGARDLESS of Covid-19. With the staff they have, they're doing an amazing job. Our room was gorgeous and spacious. The complex is HUGE, (so you have to think about… Read more
I'm not sure about the past review this guy posted about a week ago... But we went on the beach today -see the picture,(Oct 25,2020)- at Centara Grand and the beach was SUPER CLEAN.... REGARDLESS of Covid-19. With the staff they have, they're doing an amazing job. Our room was gorgeous and spacious. The complex is HUGE, (so you have to think about what to bring with you to the pool bcuz it CAN be far from your room to anywhere on the complex.) The lobby even offered to give you a quick "10 minute 'welcome' massage" while you wait. Breakfast was good, drinks were great, the pizza was fantastic (thin crispy crust), the Chef who cooked the mushroom truffle RISOTTO was perfectly sexy. 🤤 The pool had a fun slides, very family friendly. The gym is actually really, really well equipped and modern. The wait staff even took a picture of us at dinner... Then surprised us 30 minutes later with that picture FRAMED as an anniversary gift! ❤️😭 We found out that Centara really takes care of their employees and have given them their salary even during CoVid. Centara understands the details. They even use the LINE app to communicate with the lobby and guests. It's so efficient! (In case you lose an earring. 555😂) And... It's linked to all the managers! -Kookkai at food reception was amazing. -Aom, waitress was so so sweet. -Mr. Peak at the pool, was a great waiter who always watched when our glasses were empty. -Mr. CD, the waiter, was very... Professional. I think he was the Head Waiter. He is there to work! -Boy, at the pool was nice to talk to. -Ms. Gaem, the waitress, was SUPER SWEET. -Panny the massage girl, was small... BUT SO STRONG!!! I'll never forget that massage! She was great. I loved her! -MGR. Mathieu was gracious with his time in talking to us, like an old friend. -MGR. Laurent was friendly and always walking around looking after everything, making sure we were having fun. We love the Centara brand, and we surely will be back. Read less