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Unspoilt and with bags of charm, you’ll think you’ve arrived in paradise with Coconut Island’s lush jungle interior, palm-fringed beaches and views across the calm waters of beautiful Phang Nga Bay. Enjoy the All Inclusive package and indulge in Thai and Asian cuisine and beach snacks or try your hand at the resorts water sports including kayaking, paddle boarding and sailing. The island’s laid-back atmosphere runs throughout the resort from the cascading pools to the beach front bar and with a choice of suites or villas with private pools there is something for everyone at the Village Coconut Island. There’s plenty to keep you busy too, including kayaking and sailing from the beach or snorkelling amongst the colourful and pristine reefs on nearby Koh Khai. The Village Spa is extremely popular, combining elements of traditional Thai healing rituals with the luxurious facilities of a modern spa. In addition to indulgent treatments, it boasts a Turkish Hammam Steam Room, a stunning hydrotherapy pool and a Scandinavian sauna, so don’t miss out.
Amenities
Spa
Kids Club
Babysitting service
Fitness Centre/Gym
Internet Access
Beachfront location
Tennis
Bicycle Rental
Restaurant
Scuba Diving
Villa / private house
Where is it
A short boat ride from Phuket's east coast, in sheltered waters overlooking Phang Nga Bay. Phuket Town is 30 minutes away by road and boat. Transfer time from Phuket Airport: 50 minutes.
Hotel information
116 suites and the highly recommended 120 villas with private pools. All with air-conditioning, patio/balcony, fully equipped kitchens or kitchenettes, flatscreen satellite TV and DVD player, telephone and safe. Deluxe Suites are located in the quiet gardens towards the back of the resort, a short distance away from the main reception area and sleep maximum 2 adults and 1 child.
All Inclusive package includes (minimum 5 nights stay, 11:00am–11:00pm daily):
- International breakfast buffet, à la carte lunch and dinner at the Kabang or the Kucina restaurant
- Afternoon tea
- Soft drinks and local alcoholic drinks
- Kayaking, sailing*, paddle boarding, use of tennis court, mountain biking
Half Board option: includes International breakfast buffet, lunch or dinner at Kabang and Kucina Restaurant (excluding drinks).
Full Board option: includes International breakfast buffet, lunch and dinner at Kabang and Kucina Restaurant (excluding drinks).
Tropical Jacuzzi Suites are close to the Deluxe Suites and have open plan interior, outdoor decked terrace with outdoor Jacuzzi and sleep maximum 2 adults and 1 child.
All villas have a spacious open plan living area and a private terrace overlooking the gardens with private pool. 1-Bedroom Garden View Pool Villas are in the centre of the resort on the hill and sleep maximum 3 adults or 2 adults and 1 child. 1-Bedroom Sea View Pool Villas are similar and are in the same location but have high views across Phang Nga Bay.
2-Bedroom Garden Pool villas are closer to the front of the resort with views over the gardens and 2-Bedroom Grand Seaview Pool villas are on the second row back from Beachfront.
Grand Beachfront Villas are large, two storey villas with their own private tropical garden with sunbathing terrace and large infinity-edge swimming pool overlooking Phang Nga Bay with access to the beach. 2-Bedroom Grand Beachfront Villas sleep maximum 5 adults or 3 adults and 2 children, 3-Bedroom Grand Beachfront Villas sleep maximum 7 adults, 4-Bedroom Grand Beachfront Pool Villas sleep maximum 9 adults and 5-Bedroom Grand Beachfront Pool Villas sleep maximum 12 adults.
Why is this a Virgin Holidays Favourite?
All Inclusive package exclusive to Virgin Holidays in the UK
Secluded location in Phang Nga Bay
Suite and Villa accommodation, some with private pools
Relaxed atmosphere and laid back resort
Exclusive Virgin Holidays benefits:
1x Exclusive complimentary excursion to Koh Rang Yai, the beautiful sister island for all guests staying 7 nights or more
Complimentary boat transfers
25% discount at the spa on selected treatments
Exclusive villa upgrade: Book a 1 Bedroom Pool Villa and receive a free upgrade to a 1-Bedroom Sea View Pool Villa. Book a 2-Bedroom Garden Pool Villa and receive a free upgrade to a 2-Bedroom Sea View Pool Villa valid in low season.
Conditions apply
Koko Restaurant and Bar (Japanese cuisine), Kabang (Thai and Asian dishes), Kucina Restaurant (buffet restaurant for All Inclusive guests). In-villa dining*. 2 infinity swimming pools with water slides. The Village Spa* with hydrotherapy pool and sauna. Fitness centre with fitness classes including Yoga* and Thai boxing classes*. Giant chess and Jenga on the beach. Non-motorised water sports*: canoes, snorkelling (on boats trips) and sailing. Motorised water sports*. Tennis courts and tennis academy*, beach volleyball courts and French boules. Kids' club is complimentary but some activities are chargeable (4-12 years). Mountain bikes*. Thai cooking classes*. Local and regional land and sea based tours available*. The Coco-Mart and Banana Boutique. Complimentary WiFi access. Laundry/dry-cleaning service*. Room service* (11:00am-11:00pm). Concierge service. Babysitting*. 24-hour complimentary water taxi service.
4 nights between 20 Dec-10 Jan.
*Denotes local charge.
Baby Concierge Packages available: includes bottle steriliser, high chair, changing mat, cot or bed barrier, baby bath. In addition freshly made baby and infant food will be made in the kitchen with fresh ingredients to order and items available in the on-site shop include nappies, baby wipes, dummies*.
Based on 2746 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1647)
Very good (584)
Average (287)
Poor (112)
Terrible (116)
Everything we imagined and more!
Apr 7, 2020alexandramB8413CYLubeck, Germany
We stayed at this fantastic resort on our honeymoon! We were confused by the website when booking but got quick help via email. Airport transfer was smooth, as was the water taxi. Because of low tide we arrived to the back pier but there was a car to take us to the reception. Check in was smooth, and you get taken to your villa via golf truck. We…
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We stayed at this fantastic resort on our honeymoon! We were confused by the website when booking but got quick help via email. Airport transfer was smooth, as was the water taxi. Because of low tide we arrived to the back pier but there was a car to take us to the reception. Check in was smooth, and you get taken to your villa via golf truck. We had an ocean view villa with a private pool, the private pool is worth it. The villa was very clean and housekeeping good. For those of you who are used to having a door between the bathroom and bedroom be prepared to leave the room for privacy (I understand this is common in this part of the world, so not a complaint, just be aware). We had the all-inclusive option which was worth it for us as we didn't leave the island. Two of the three restaurants are included and the food was great. We recommend the spicy tuna carpaccio and the mango sticky rice. There were enough drinks included that we didn't feel the need to try any other ones. Though you get 50% off and the same goes for the third restaurant. There is live entertainment several nights a week and the fire show was really cool. Breakfast had loads of choices, both western and asian. We went on the Phi Phi islands tour, we really enjoyed it and Ron was a great guide! We did a couples spa treatment, 180 minutes including scrub, massage and facial treatment. The staff were wonderful, always very helpful. We'd like to especially thank Hazel, Lacy, Richelle, May and Oil!
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Beautiful but not a 5-star resort to me.
Mar 27, 2020sofiagbg1Gothenburg, Sweden
Let me start with what we found was very good with this resort:
- We stayed in a sea view villa with private pool and it was very spacious, our own kitchen and living room, 2 bedrooms, 2 bathrooms and of course the pool.
- They had 2 restaurants open during our stay that offered a various menu with everything from Italian, thai, Indian and…
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Let me start with what we found was very good with this resort:
- We stayed in a sea view villa with private pool and it was very spacious, our own kitchen and living room, 2 bedrooms, 2 bathrooms and of course the pool.
- They had 2 restaurants open during our stay that offered a various menu with everything from Italian, thai, Indian and japanease food. Everything we had was very good, the prices are of course more expensive than other places, but what to expect at a 5-star resort.
- Everyone that worked at the resort spoke English very!
There were however some things that we felt did not meet our expectations..
- We called in advance to arrange a shuttle to get to the hotel, we were picked up by a taxi and was told we would be dropped off by the “land reception” where there would be a boat to transfer us to the island. When we arrived to the land reception we were told to sit down as their boats only operated once every hour and the next one would leave in 45 minutes. This was not what we expected and was not informed by the hotel when we ordered the shuttle that they had a schedule for the boat, we would have expected this to be on demand. Or if they had at least informed us so we could have changed the time for our pick up to better fit the boat schedule. In addition to this, there was a low tide so we had to go to another pier, they took us in another van and drove us 3 minutes and then we were dropped off and told this is where the boat would leave. We were in the middle of nowhere and didn’t know where to go, we saw a long pier and started walking with all our luggage and then we came to the end we saw some people and asked them if this was the boat to the hotel and they said yes. The boat was very old and not in a 5-star resort standard at all, the engine broke down on the way over to the island so they had to restart everything. When we arrived to the island we had to go in another car to drive to resort and finally we arrived. To improve this it would be good if the hotel is very clear in their accommodation, and maybe even offer on demand boat service with an extra charge, for us we would have paid 1000 bath or something just to get to the hotel as we had been travelling for the whole day and really just wanted to make it to the hotel asap.
- We ordered express laundry during our stay. On the form it said that Express Service took 5 hours during the hours of 8AM-6PM, we called the reception at 8AM and were told they would collect the laundry from our room and we could go for breakfast. Later that day at 3.00PM they called the room and told us the laundry would be done the next day at 12PM (FYI – it was 3 pair of underwear). We had to call back 3 times to clarify that we had ordered express service and was expecting the laundry to be delivered already as it’s been over 5 hours. Eventually they called back saying they would deliver it back by 7PM. At check-out they still wanted to charge the 100% add on for express service.
- It was a very quiet time during our stay, both due to the covid-19 situation and low season I believe, so not many people in the restaurants etc. We didn’t mind at all, we could always get a great table with a beautiful view etc. But we would have expected some higher attention from the staff in the restaurants. It was very difficult at times to get their attention to order more drinks or to get the bill etc, for a five star resort this is something we would have expected some higher level of service.
We did escalate all the above during our check out and spoke to the line manager, but we got the feedback “you should have escalated this earlier” – which we had done. When we arrived to the island we informed them straight away that the transportation to get to the island did not meet our expectations and we were not happy with the service at all. The response we got was that she would inform the management but we didn’t hear back during our stay.
To summarize – it is a great hotel and beautiful rooms and great food at restaurants, plenty of sunbeds and nice pool. But for me it’s not a 5-star resort due to the level of service. We still hope we can have a chance to visit this resort again and hope they will take the criticism above as constructive and identify areas for improvement.
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Fantastic holiday
Mar 26, 2020pjmiller10
My husband and myself stayed in a Jacuzzi Suite from 3 March to 10 March 2020.
We thoroughly enjoyed our holiday at this resort. Our room was spacious, comfortable and always clean. Meals were of a high quality. We had chosen the all inclusive package. Breakfasts were great with a wide variety of options. We especially enjoyed the Pina…
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My husband and myself stayed in a Jacuzzi Suite from 3 March to 10 March 2020.
We thoroughly enjoyed our holiday at this resort. Our room was spacious, comfortable and always clean. Meals were of a high quality. We had chosen the all inclusive package. Breakfasts were great with a wide variety of options. We especially enjoyed the Pina Coladas at night.
The staff were so kind, happy and attentive. A special thank you to the following staff members:
Morris - who also proved to be an excellent shopper
Hazel
Pear
Honey
Ralph
Nam
Nee - in reception
Joy
Richelle
Ron - James Bond tour
Chai - an excellent and humorous Thai language teacher
Tax - sailing and kayaking
Emar
Sao
Nee - tour desk
Mink - reception
We also appreciated our friendly chats with Robert (manager).
During these difficult times we send our best wishes to you all. Please stay safe and healthy.
Again we would like to thank you for a fabulous holiday!!
Jeanette and Peter Miller, Sydney, Australia.
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Our second visit
Mar 26, 2020swissdawnswitzerland
We just returned home after our second visit to the village, the hotel is 40 minutes away from the airport to the pier where you catch the boat over to the island. We stayed all inclusive at a sea view villa with own pool. Check in was quick and efficient received a nice cold drink and cold towel. The villa was lovely nice big bed, nice toiletries…
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We just returned home after our second visit to the village, the hotel is 40 minutes away from the airport to the pier where you catch the boat over to the island. We stayed all inclusive at a sea view villa with own pool. Check in was quick and efficient received a nice cold drink and cold towel. The villa was lovely nice big bed, nice toiletries , small kitchen area and lounge area. Tea and coffee facilities and a mini bar that was free with all inclusive. Pool towels were left in the room, nice and clean.
The food is really not like all inclusive. It’s cooked to order with a good choice, really is amazing food. But what makes this hotel and made us come back for a second time is the staff. They are all wonderful friendly and nothing is too much trouble. We used the spa twice and had some fantastic treatment packages. The boat taxi runs every half an hour to the mainland you just collect a ticket beforehand. If you are all inclusive you can take the boat over to the sister island each day for free. It’s a good place for swimming but can get busy. We will definitely be back for a third time, hoping the staff will still be there( with the Coronavirus effecting everything) they are the ones that need to be looked after as they are the ones that make the hotel. Big shout out to LAN, joy, honey, hazel, richelle and Janice who really are the backbone of the hotel.
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Amazing resort
Mar 23, 2020LondonXTCLondon, United Kingdom
Liked: The stay at this resort was amazing. Loved the room, beach, bar, entertainment and food.
Disliked: We found out from other guests halfway through our stay that you could purchase daily all-inclusive wristbands. I was very angry and disappointed that this was not explained to me by staff and it would have saved me a lot of money. I…
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Liked: The stay at this resort was amazing. Loved the room, beach, bar, entertainment and food.
Disliked: We found out from other guests halfway through our stay that you could purchase daily all-inclusive wristbands. I was very angry and disappointed that this was not explained to me by staff and it would have saved me a lot of money. I eventually spent more on drinks and food than I did for my actual stay on the island. You have to remember that you are effectively trapped on the island in regard to food and drink and have no choice. Also one night you were obliged to pay 1000tbh for a buffet, although it was AMAZING. Also beware of the so-called 2nd pier. We had to leave early and the tide was out and had to use this pier. The ramp down to the boat is almost 90 degrees and highly dangerous. My girlfriend fell and hurt herself and messed up her clothes and shoes first thing in the morning. I also slipped and nearly took her out. Can’t believe such a great place cannot sort out a better way to get on a boat.
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Your holiday may be affected by the government’s travel restrictions
The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.
Due to the ongoing situation regarding COVID-19, the Foreign Commonwealth Office have advised against all but essential travel. Therefore, with known airline cancellations, the following holidays will not go ahead as planned:
Any holidays departing before 27th April 2020.
Any Caribbean holidays departing before 1 May 2020.
We understand you may want to change your holiday plans. You can postpone your holiday to any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes.
For now, we do ask you not to contact us. As a priority, we are currently supporting those customers whose holidays have already been directly affected by cancellations. We will contact you as soon as we can, or if there are any further changes that could affect your holiday.
We know you’ll want to get this sorted as soon as possible, and we’re very grateful for your understanding.
Please look out for an email from us in the coming days and weeks with our latest advice. See our Covid-19 (Coronavirus) page for latest updates.
In line with the advice from the Foreign & Commonwealth Office UK, and known airline cancellations, all trips booked from June onwards are currently going ahead as planned.
As a priority, we are currently supporting those customers whose holidays have been directly affected by cancellations.
So, for now, we ask you not to contact us. Rest assured we are contacting all of our customers by email in departure date order to support them with options, and we will absolutely let you know if your situation changes.
If your remaining balance is due within two weeks, and you’d like to know what your options are, please log into Manage my Booking for further information.
Please look out for an email from us in the coming weeks. See our Covid-19 (Coronavirus) page for latest updates.
We are sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too.
There’s no rush. You can redeem your holiday voucher on a new booking with us any time before 31 July 2020.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
We're sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday.
Rather than cancel, if you’d like to travel with us sometime in the future, we would still love to find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you).
If you'd prefer to cancel completely, we understand. We will refund you in full. We’re currently dealing with a huge volume of enquiries from our customers, including refund requests. Because of this, it’s likely it will take much longer than usual to process your refund. We’re very grateful for your continued patience, and we’ll work as quickly as we can to get to you.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.
Please bear in mind our wait times are currently longer than usual due to high demand.
Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.
No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.
Please bear in mind our wait times are currently longer than usual due to high demand.
If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log into Manage my Booking to call or message us. You are our immediate priority.
Everything we imagined and more!
