The Village Coconut Island

Phuket, Thailand

FAVOURITES HOTEL
These hotels provide exceptionally good value, are in great locations and offer exclusive benefits to Virgin Holidays’ customers.
POOL
Beach
Resort pier
Kahtor Spa
Pool Villa
Pool Villa
Private dining
Pool sliders
Aerial View
Grand beach front villa
Suite
Grand beach front pool villa
Lobby
Kabang beach bar
Pool Villa Twin Room,
View
Koko restuarant
POOL
Beach
Resort pier
Kahtor Spa
Pool Villa
Pool Villa
Private dining
Pool sliders
Aerial View
Grand beach front villa
Suite
Grand beach front pool villa
Lobby
Kabang beach bar
Pool Villa Twin Room,
View
Koko restuarant

The hotel

Unspoilt and with bags of charm, you’ll think you’ve arrived in paradise with Coconut Island’s lush jungle interior, palm-fringed beaches and views across the calm waters of beautiful Phang Nga Bay. Enjoy the All Inclusive package and indulge in Thai and Asian cuisine and beach snacks or try your hand at the resorts water sports including kayaking, paddle boarding and sailing. The island’s laid-back atmosphere runs throughout the resort from the cascading pools to the beach front bar and with a choice of suites or villas with private pools there is something for everyone at the Village Coconut Island. There’s plenty to keep you busy too, including kayaking and sailing from the beach or snorkelling amongst the colourful and pristine reefs on nearby Koh Khai. The Village Spa is extremely popular, combining elements of traditional Thai healing rituals with the luxurious facilities of a modern spa. In addition to indulgent treatments, it boasts a Turkish Hammam Steam Room, a stunning hydrotherapy pool and a Scandinavian sauna, so don’t miss out.

Amenities

  • Spa
  • Kids Club
  • Babysitting service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Tennis
  • Bicycle Rental
  • Restaurant
  • Scuba Diving
  • Villa / private house

Where is it

A short boat ride from Phuket's east coast, in sheltered waters overlooking Phang Nga Bay. Phuket Town is 30 minutes away by road and boat. Transfer time from Phuket Airport: 50 minutes.

Hotel information

116 suites and the highly recommended 120 villas with private pools. All with air-conditioning, patio/balcony, fully equipped kitchens or kitchenettes, flatscreen satellite TV and DVD player, telephone and safe. Deluxe Suites are located in the quiet gardens towards the back of the resort, a short distance away from the main reception area and sleep maximum 2 adults and 1 child.

All Inclusive package includes (minimum 5 nights stay, 11:00am–11:00pm daily):

- International breakfast buffet, à la carte lunch and dinner at the Kabang or the Kucina restaurant

- Afternoon tea

- Soft drinks and local alcoholic drinks

- Kayaking, sailing*, paddle boarding, use of tennis court, mountain biking

Half Board option: includes International breakfast buffet, lunch or dinner at Kabang and Kucina Restaurant (excluding drinks).

Full Board option: includes International breakfast buffet, lunch and dinner at Kabang and Kucina Restaurant (excluding drinks).

Tropical Jacuzzi Suites are close to the Deluxe Suites and have open plan interior, outdoor decked terrace with outdoor Jacuzzi and sleep maximum 2 adults and 1 child.

All villas have a spacious open plan living area and a private terrace overlooking the gardens with private pool. 1-Bedroom Garden View Pool Villas are in the centre of the resort on the hill and sleep maximum 3 adults or 2 adults and 1 child. 1-Bedroom Sea View Pool Villas are similar and are in the same location but have high views across Phang Nga Bay.

2-Bedroom Garden Pool villas are closer to the front of the resort with views over the gardens and 2-Bedroom Grand Seaview Pool villas are on the second row back from Beachfront.

Grand Beachfront Villas are large, two storey villas with their own private tropical garden with sunbathing terrace and large infinity-edge swimming pool overlooking Phang Nga Bay with access to the beach. 2-Bedroom Grand Beachfront Villas sleep maximum 5 adults or 3 adults and 2 children, 3-Bedroom Grand Beachfront Villas sleep maximum 7 adults, 4-Bedroom Grand Beachfront Pool Villas sleep maximum 9 adults and 5-Bedroom Grand Beachfront Pool Villas sleep maximum 12 adults.

Why is this a Virgin Holidays Favourite?

All Inclusive package exclusive to Virgin Holidays in the UK

Secluded location in Phang Nga Bay

Suite and Villa accommodation, some with private pools

Relaxed atmosphere and laid back resort

Exclusive Virgin Holidays benefits:

  • 1x Exclusive complimentary excursion to Koh Rang Yai, the beautiful sister island for all guests staying 7 nights or more
  • Complimentary boat transfers
  • 25% discount at the spa on selected treatments
  • Exclusive villa upgrade: Book a 1 Bedroom Pool Villa and receive a free upgrade to a 1-Bedroom Sea View Pool Villa. Book a 2-Bedroom Garden Pool Villa and receive a free upgrade to a 2-Bedroom Sea View Pool Villa valid in low season.
Conditions apply

Koko Restaurant and Bar (Japanese cuisine), Kabang (Thai and Asian dishes), Kucina Restaurant (buffet restaurant for All Inclusive guests). In-villa dining*. 2 infinity swimming pools with water slides. The Village Spa* with hydrotherapy pool and sauna. Fitness centre with fitness classes including Yoga* and Thai boxing classes*. Giant chess and Jenga on the beach. Non-motorised water sports*: canoes, snorkelling (on boats trips) and sailing. Motorised water sports*. Tennis courts and tennis academy*, beach volleyball courts and French boules. Kids' club is complimentary but some activities are chargeable (4-12 years). Mountain bikes*. Thai cooking classes*. Local and regional land and sea based tours available*. The Coco-Mart and Banana Boutique. Complimentary WiFi access. Laundry/dry-cleaning service*. Room service* (11:00am-11:00pm). Concierge service. Babysitting*. 24-hour complimentary water taxi service.

4 nights between 20 Dec-10 Jan.

*Denotes local charge.

Baby Concierge Packages available: includes bottle steriliser, high chair, changing mat, cot or bed barrier, baby bath. In addition freshly made baby and infant food will be made in the kitchen with fresh ingredients to order and items available in the on-site shop include nappies, baby wipes, dummies*.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1645)
  • Very good (583)
  • Average (287)
  • Poor (111)
  • Terrible (117)
Image of the Tripadvisor rating Perfect

Jul 29, 2020 tomeszewski Beijing, China

Coconut island is a very nice and familiar place. The staff is friendly and quick. The whole area is clean and well designed. The food in the restaurants was delicious and the buffet was rich. We had a very nice time there. Chilling, swimming and relaxing.
Image of the Tripadvisor rating DON'T USE LUXURY ESCAPES

Jul 24, 2020 activetraveller16 Brisbane, Australia

In November last year we booked 2 rooms to stay 5 nights at the Berkeley River Lodge and were supposed to be travelling between the 15-20th September 2020. As we're from QLD we're still happy to travel, but this week received an email to say Berkeley River Lodge can no longer accept our booking as they are only accepting guests from WA this year.… Read more
In November last year we booked 2 rooms to stay 5 nights at the Berkeley River Lodge and were supposed to be travelling between the 15-20th September 2020. As we're from QLD we're still happy to travel, but this week received an email to say Berkeley River Lodge can no longer accept our booking as they are only accepting guests from WA this year. After several emails and phone calls, the best Luxury Escapes can offer us is a credit note or to re book in 2021. We feel we are entitled to a refund of $12 000 as Berkeley River Lodge changed the original agreement. We are not getting what we paid for. I am aware that times are tough in the travel industry but they need to treat consumers fairly. They are not holding up to their end of the agreement, yet, still won't refund. I will be taking this matter further. Read less
Image of the Tripadvisor rating Place worth staying

Apr 14, 2020 CoyoteM Adelaide, Australia

First off, shout out to the amazing staff who made our stay be one of the most enjoyable and memorable we've had. We stayed here to celebrate my girlfriend's birthday. What made our decision to stay here was the fact that it was away from the busyness of Phuket while still being close enough to visit. We stayed in a Jacuzzi suite from 19-29… Read more
First off, shout out to the amazing staff who made our stay be one of the most enjoyable and memorable we've had. We stayed here to celebrate my girlfriend's birthday. What made our decision to stay here was the fact that it was away from the busyness of Phuket while still being close enough to visit. We stayed in a Jacuzzi suite from 19-29 August 2019. The resort was so lovely, walking around with so many palm trees and tropical plants. We were lucky enough to have an all-inclusive package (all food and drink were included) which definitely made it feel like we were on holiday. When we disembarked the water taxi we were greeted by the friendly staff on the dock. They gave us a quick tour of the resort and facilities and made us feel very welcomed. The food was amazing!! With the choice of 3 restaurants (Italian, Thai/Asian and Japanese-inspired) on the island, plus bar/pool food, you will definitely not go hungry. We ate at KoKo (the Japanese -inspired) restaurant for my girlfriend's birthday dinner and it was to die for! Firstly the cocktails from the mixologist were the best I've had. The smoky pineapple scotch one was my favourite (sorry I couldn't remember what it was called) and the food was worth every dollar. As I said previously, the staff were amazing. From the front of house, to the food and beverage and even the spa and house keeping staff. They catered to our every need answered all our queries with a smile. But that's only the half of it. During our stay, there were a few guests who classified as difficult (one I can say was very racist). However, the staff approach them with an air of professionalism and patience. This should not, however, be taken as a sign that staff can be "walked all over". They have a zero tolerance policy of very bad behaviour, which I applaud them for. So, if you are looking to stay in Phuket, give The Village at Coconut Island a go. You won't be disappointed!! Read less
Image of the Tripadvisor rating Everything we imagined and more!

Apr 7, 2020 alexandramB8413CY Lubeck, Germany

We stayed at this fantastic resort on our honeymoon! We were confused by the website when booking but got quick help via email. Airport transfer was smooth, as was the water taxi. Because of low tide we arrived to the back pier but there was a car to take us to the reception. Check in was smooth, and you get taken to your villa via golf truck. We… Read more
We stayed at this fantastic resort on our honeymoon! We were confused by the website when booking but got quick help via email. Airport transfer was smooth, as was the water taxi. Because of low tide we arrived to the back pier but there was a car to take us to the reception. Check in was smooth, and you get taken to your villa via golf truck. We had an ocean view villa with a private pool, the private pool is worth it. The villa was very clean and housekeeping good. For those of you who are used to having a door between the bathroom and bedroom be prepared to leave the room for privacy (I understand this is common in this part of the world, so not a complaint, just be aware). We had the all-inclusive option which was worth it for us as we didn't leave the island. Two of the three restaurants are included and the food was great. We recommend the spicy tuna carpaccio and the mango sticky rice. There were enough drinks included that we didn't feel the need to try any other ones. Though you get 50% off and the same goes for the third restaurant. There is live entertainment several nights a week and the fire show was really cool. Breakfast had loads of choices, both western and asian. We went on the Phi Phi islands tour, we really enjoyed it and Ron was a great guide! We did a couples spa treatment, 180 minutes including scrub, massage and facial treatment. The staff were wonderful, always very helpful. We'd like to especially thank Hazel, Lacy, Richelle, May and Oil! Read less
Image of the Tripadvisor rating Beautiful but not a 5-star resort to me.

Mar 27, 2020 sofiagbg1 Gothenburg, Sweden

Let me start with what we found was very good with this resort: - We stayed in a sea view villa with private pool and it was very spacious, our own kitchen and living room, 2 bedrooms, 2 bathrooms and of course the pool. - They had 2 restaurants open during our stay that offered a various menu with everything from Italian, thai, Indian and… Read more
Let me start with what we found was very good with this resort: - We stayed in a sea view villa with private pool and it was very spacious, our own kitchen and living room, 2 bedrooms, 2 bathrooms and of course the pool. - They had 2 restaurants open during our stay that offered a various menu with everything from Italian, thai, Indian and japanease food. Everything we had was very good, the prices are of course more expensive than other places, but what to expect at a 5-star resort. - Everyone that worked at the resort spoke English very! There were however some things that we felt did not meet our expectations.. - We called in advance to arrange a shuttle to get to the hotel, we were picked up by a taxi and was told we would be dropped off by the “land reception” where there would be a boat to transfer us to the island. When we arrived to the land reception we were told to sit down as their boats only operated once every hour and the next one would leave in 45 minutes. This was not what we expected and was not informed by the hotel when we ordered the shuttle that they had a schedule for the boat, we would have expected this to be on demand. Or if they had at least informed us so we could have changed the time for our pick up to better fit the boat schedule. In addition to this, there was a low tide so we had to go to another pier, they took us in another van and drove us 3 minutes and then we were dropped off and told this is where the boat would leave. We were in the middle of nowhere and didn’t know where to go, we saw a long pier and started walking with all our luggage and then we came to the end we saw some people and asked them if this was the boat to the hotel and they said yes. The boat was very old and not in a 5-star resort standard at all, the engine broke down on the way over to the island so they had to restart everything. When we arrived to the island we had to go in another car to drive to resort and finally we arrived. To improve this it would be good if the hotel is very clear in their accommodation, and maybe even offer on demand boat service with an extra charge, for us we would have paid 1000 bath or something just to get to the hotel as we had been travelling for the whole day and really just wanted to make it to the hotel asap. - We ordered express laundry during our stay. On the form it said that Express Service took 5 hours during the hours of 8AM-6PM, we called the reception at 8AM and were told they would collect the laundry from our room and we could go for breakfast. Later that day at 3.00PM they called the room and told us the laundry would be done the next day at 12PM (FYI – it was 3 pair of underwear). We had to call back 3 times to clarify that we had ordered express service and was expecting the laundry to be delivered already as it’s been over 5 hours. Eventually they called back saying they would deliver it back by 7PM. At check-out they still wanted to charge the 100% add on for express service. - It was a very quiet time during our stay, both due to the covid-19 situation and low season I believe, so not many people in the restaurants etc. We didn’t mind at all, we could always get a great table with a beautiful view etc. But we would have expected some higher attention from the staff in the restaurants. It was very difficult at times to get their attention to order more drinks or to get the bill etc, for a five star resort this is something we would have expected some higher level of service. We did escalate all the above during our check out and spoke to the line manager, but we got the feedback “you should have escalated this earlier” – which we had done. When we arrived to the island we informed them straight away that the transportation to get to the island did not meet our expectations and we were not happy with the service at all. The response we got was that she would inform the management but we didn’t hear back during our stay. To summarize – it is a great hotel and beautiful rooms and great food at restaurants, plenty of sunbeds and nice pool. But for me it’s not a 5-star resort due to the level of service. We still hope we can have a chance to visit this resort again and hope they will take the criticism above as constructive and identify areas for improvement. Read less