Elk & Avenue

Banff, Alberta

The hotel

Elk + Avenue delivers on contemporary style, without sacrificing the mountain lodge feel those bound for Banff seek. Dressed with Rocky Mountain inspired details, rustic meets high-polish with rough cut timber, cosy seating, and the odd touch of faux fur. Its indulgences aren’t all decorative though, and alongside its downtown location, it gives you complimentary WiFi and parking, and a sauna and hot tub. At the forefront of Banff’s dining scene, Ricky’s All Day Grill is among the most popular in this ski-side town, with its big breakfasts and all-day diner classics drawing in hungry locals and travellers. It takes its après-ski seriously too, with the seasonal drink selections and twilight menu of RG’s Lounge best enjoyed around its toasty fireplace, in front of the plasma TVs, or on the patio watching the world pass by.

Amenities

  • Bar
  • Ski
  • Free Parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Just minutes from the best shopping, dining, nightlife and activities in the heart of Banff. Ideally located close to many hiking and biking trails, stunning lakes, and world-class ski hills and attractions, including the Banff Gondola and Banff Lake Cruise.

Hotel information

162 rooms. All with in-room temperature control, TV, telephone, complimentary WiFi access, clock radio, coffee maker, mini-fridge, iron and board and hairdryer. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Available at a supplement.

Standard BB Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Loft Rooms with a large sitting room and upper loft, with 2 queen-size beds and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Ricky's All Day Grill serving breakfast, lunch and dinner. RG's Lounge, featuring a late night menu, seasonal drink features, and select wine menu. Sauna, whirlpool and steam room. Guest laundry*. Full-size lockers for ski equipment*. Gift shop. Complimentary WiFi access. Complimentary heated underground parking.

*Denotes local charge.

Please note: Breakfast is available at a supplement.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (855)
  • Very good (933)
  • Average (394)
  • Poor (139)
  • Terrible (68)
Image of the Tripadvisor rating Really Comfortable and Great Location

Sep 22, 2020 haileythegolden Edmonton, Canada

We stayed one night. We had a very quiet room in a section of the building adjacent to another building. No view but very quiet. Parking was included in the underground parkade. This would be very nice in the winter. Upon arrival we were given a complimentary voucher for 2 glasses f wine at farm and fire. Breakfast for 2 was also included and… Read more
We stayed one night. We had a very quiet room in a section of the building adjacent to another building. No view but very quiet. Parking was included in the underground parkade. This would be very nice in the winter. Upon arrival we were given a complimentary voucher for 2 glasses f wine at farm and fire. Breakfast for 2 was also included and you could order anything on the menu. To get these deals we booked directly with the hotel. It was a great deal. I had steak and eggs and my wife had eggs Benedict. The beds were extremely comfortable however I found the pillows high. Small bathroom but nice deep tub with shower. Would definitely stay again. Read less
Image of the Tripadvisor rating Close to everything !

Sep 21, 2020 dk186773 Chilliwack, Canada

Friendly staff super helpful and welcoming! Great value, very clean with updated furnishings, very quiet, and super close to the main strip and grocery store, will absolutely recommend to anyone and hope to stay again soon some day!
Image of the Tripadvisor rating Awful stay at elk + Avenue hotel

Sep 21, 2020 kwilki527541

Parking was awful. When I called about parking issues, they told me to just go find parking elsewhere. Very rude customer service. No house cleaning at all due to covid. I called and requested more towels and face clothes. Took over 30 mins to receive. 1st time they did not bring the face clothes, I had to ask multiple times before I received what… Read more
Parking was awful. When I called about parking issues, they told me to just go find parking elsewhere. Very rude customer service. No house cleaning at all due to covid. I called and requested more towels and face clothes. Took over 30 mins to receive. 1st time they did not bring the face clothes, I had to ask multiple times before I received what I needed. I also asked the front desk where I could get food delivered to my room from, the front desk was not knowledgeable in this area at all . When I called about booking a room I asked if the hotel has a hot tub, they said "yes". Never informed me it was closed because of covid 19. Found out jot tub was closed after checking in (very disappointed). Read less
Image of the Tripadvisor rating Pleasantly surprised

Sep 20, 2020 LitosHub

We had an excellent stay for 3D/2N and even got an upgraded room for my wife's 50th, staff were very accomodating. It was a bonus to have the restaurant Farm & Fire which served equally excellent meals. Highly recommended but you'll need to book early.
Image of the Tripadvisor rating Would stay there again for sure.

Sep 20, 2020 VladK_12 Newmarket, Canada

Nice large and clean room. Comfortable bed. Did not hear any noise outside. Right in downtown. The superstore is just a cross of the road if you need to buy some groceries, etc. Check in and out was quick and easy.