Inns of Banff

Banff, Alberta

The hotel

The Inns of Banff offer great value accommodation in a central location, close to all amenities. Communal amenities include an award-winning restaurant with mountain views and an indoor pool. Cosy up in Bear's Den Pub by the fireplace, after an action-packed day exploring your surroundings in Banff National Park or, grab a bite to eat at the award-winning Wildfire Grill and catch yourself an early night ready for a day on the slopes!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, 3-miles from the Sulphur Gondola and Upper Hot Springs. Complimentary access to the Banff Transit bus, which runs every 30-minutes from 7:00am-10:30pm daily.

Hotel information

244 rooms on 5 floors. All with cable TV, telephone, complimentary WiFi Internet access, tea/coffee-making facilities, MP3 compatible clock radio, discount coupon booklet, hair-dryer and iron and board. Standard Rooms are located in the Swiss Village building with limited views have a balcony and have 2 double beds or 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Mountain View Rooms are located in the main building and are larger rooms with full mountain views, large balcony and 2 queen-size beds. They also have a flat-screen TV, separate vanity from bathroom and a mini-fridge, sleeping maximum 4 adults or 2 adults and 2 children.

Wildfire Grill (award-winning restaurant, breakfast, lunch and dinner), Bear’s Den Pub, Miki Japanese Restaurant (dinner only). Indoor swimming pool and sauna. Bike Rentals*. Ski storage. Caribou Ski School*. Complimentary WiFi Internet access. Internet kiosk*. Gift shop. Room service*. Babysitting*. Dry cleaning/laundry service*. Concierge desk, 24-hour front desk and ATM. Complimentary parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (150)
  • Very good (383)
  • Average (430)
  • Poor (279)
  • Terrible (227)
Image of the Tripadvisor rating Worn out

Sep 18, 2019 MartinG1066 Copenhagen, Denmark

Terrible, worn out hotel. Dirty and everywhere something was brokken or the walls had a hole or wallpaper was coming OFF. They Are under repairs and unfortunatly they Are using a Oil based paint which is baned in Europe , the smell is overwhelming When you go to the elevator. Had booked and payed for 4 days but left early
Image of the Tripadvisor rating Average hotel with a big price

Sep 7, 2019 travelgal066 San Diego, California

I could probably give the hotel a higher rating if the room had been $100, but almost $300 US?! No breakfast included unless you consider a 10% discount on an $18 buffet. Banff is generally overpriced and crowded, but there was nothing special about the hotel and I felt a little cheated. The room was dated and the tile in the bathroom could use a… Read more
I could probably give the hotel a higher rating if the room had been $100, but almost $300 US?! No breakfast included unless you consider a 10% discount on an $18 buffet. Banff is generally overpriced and crowded, but there was nothing special about the hotel and I felt a little cheated. The room was dated and the tile in the bathroom could use a good scrub. The bathroom was tiny and as the door opens into the bathroom it makes it seem smaller. There were other hotels nearby that had more ambiance and were probably about the same price. It is located at the end of the strip of hotels and restaurants but still walkable to downtown. Read less
Image of the Tripadvisor rating Expensive stay at end of August. Nice & clean room

Sep 4, 2019 rugbygirl1994 Yellowknife, Canada

Located outside of the downtown core. Pet friendly hotel establishment. We stayed (with a dog, a Westie) at room 360, an end unit room which I prefer. It was very spacious: has a balcony with a view of the mountain, 2 double beds, separate bathroom with sink & another sink located just outside the bathroom, mini fridge, table with 2 chairs & an… Read more
Located outside of the downtown core. Pet friendly hotel establishment. We stayed (with a dog, a Westie) at room 360, an end unit room which I prefer. It was very spacious: has a balcony with a view of the mountain, 2 double beds, separate bathroom with sink & another sink located just outside the bathroom, mini fridge, table with 2 chairs & an armchair, desk & chair & plenty of space left. Ice machine located at the opposite end of the hallway. No microwave, no air conditioner just a fan. Free wifi (was ok, not fast), ample parking (can be on a hill, or covered). Two restaurants located on premises & some nearby the hotel but we didn’t eat at any of those establishments. We didn’t use the pool or sauna & didn’t take advantage nor ask of the free bus tickets (as indicated on website) for Roam transit so can't comment. Hotel is located a bit far for walking towards downtown (especially if you have kids). There are lots of free parking in downtown Banff (loved it): either 2,3,8 or 12hrs parking. Note: Please respect the parking limit and park within the lines as a vehicle (not mine) got a ticket for not parking straight. The only issue is when I booked via Expedia the room I booked was not pet friendly & they had to upgrade the room, an extra 20$/day and also add the pet fee of 25$/day. Wished they showed a pet friendly room as a choice so I don’t end up with a surprise. 2 night stay was close to 780$....expensive. Read less
Image of the Tripadvisor rating Where to start

Sep 3, 2019 Corey C

Not sure where to start with this one!! Firstly thank you to the amazing cleaner! He was great, he got our first room ready very quickly due to us trying to check in really early. He wished us a happy honeymoon. He was amazing. We walked into room 131 and it stunk, it was disgusting it was a cigarette smell, we ran into the same cleaner the next… Read more
Not sure where to start with this one!! Firstly thank you to the amazing cleaner! He was great, he got our first room ready very quickly due to us trying to check in really early. He wished us a happy honeymoon. He was amazing. We walked into room 131 and it stunk, it was disgusting it was a cigarette smell, we ran into the same cleaner the next morning and he asked how we are and how’s the room I said bad, he walked in and almost gagged, prompting us to get a free room change. A much cleaner room which was better. We got changed room 119 on the bottom level, this inn is very old and you could hear everything going on the next level, old floor boards, no insulation. One rude front desk person. We got back late one night and no car parks were free as far as I knew. I went up to the front desk and just enquired about where else I could go and the guy at the front said he wasn’t the car park police and it was first come first serve and what else did I expect. I immediately said that’s not what I’m getting at! I’m simply saying all these car parks are taken where else can I go. He proceeded with options and I was said see that wasn’t hard and he said sorry sir I wasn’t sure what you were asking of me. The best thing about inns of Banff was the restaurant. $18.50 for buffet, avoid getting there too early as they have it mainly blocked for tour groups but lots of yummy food. Read less
Image of the Tripadvisor rating Nice hotel walking distance to Banff

Sep 2, 2019 Marie-Claire L

We enjoyed staying at this hotel. Our room had a balcony and a mountain view. Very clean. Walking distance to beautiful Banff and close to many restaurants. Reasonably priced for the area. Good for couples and families.