Inns of Banff

Banff, Alberta

The hotel

The Inns of Banff offer great value accommodation in a central location, close to all amenities. Communal amenities include an award-winning restaurant with mountain views and an indoor pool. Cosy up in Bear's Den Pub by the fireplace, after an action-packed day exploring your surroundings in Banff National Park or, grab a bite to eat at the award-winning Wildfire Grill and catch yourself an early night ready for a day on the slopes!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, 3-miles from the Sulphur Gondola and Upper Hot Springs. Complimentary access to the Banff Transit bus, which runs every 30-minutes from 7:00am-10:30pm daily.

Hotel information

244 rooms on 5 floors. All with cable TV, telephone, complimentary WiFi Internet access, tea/coffee-making facilities, MP3 compatible clock radio, discount coupon booklet, hair-dryer and iron and board. Standard Rooms are located in the Swiss Village building with limited views have a balcony and have 2 double beds or 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Mountain View Rooms are located in the main building and are larger rooms with full mountain views, large balcony and 2 queen-size beds. They also have a flat-screen TV, separate vanity from bathroom and a mini-fridge, sleeping maximum 4 adults or 2 adults and 2 children.

Wildfire Grill (award-winning restaurant, breakfast, lunch and dinner), Bear’s Den Pub, Miki Japanese Restaurant (dinner only). Indoor swimming pool and sauna. Bike Rentals*. Ski storage. Caribou Ski School*. Complimentary WiFi Internet access. Internet kiosk*. Gift shop. Room service*. Babysitting*. Dry cleaning/laundry service*. Concierge desk, 24-hour front desk and ATM. Complimentary parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (151)
  • Very good (387)
  • Average (431)
  • Poor (284)
  • Terrible (230)
Image of the Tripadvisor rating Extremely rude staff

Jan 20, 2020 Justice2685 Calgary, Canada

I stayed at the Inn of Banff with my best friend, we make a habit of going to Banff for a girls night at least twice a year. Checking in was okay, except Valeria wasn't friendly and told us to park in the wrong spot, which is extremely far from our room so we had to carry heavy bags up two long flights of stairs and down a long hallway. Not… Read more
I stayed at the Inn of Banff with my best friend, we make a habit of going to Banff for a girls night at least twice a year. Checking in was okay, except Valeria wasn't friendly and told us to park in the wrong spot, which is extremely far from our room so we had to carry heavy bags up two long flights of stairs and down a long hallway. Not appreciated, you should know the location better than that if you're directing customers to their rooms. Our TV didn't work at all. We called about it and they advised it was after hours and did nothing (11pm isn't that late). In the morning, we asked for a late checkout, they didn't lengthen our room cards and we got locked out and had to walk a ways back in our swimsuits to be let in. Not only did they not apologize for the inconvenience, but they proceeded to lecture us that check out is at 11am without checking if we asked for a late check out. We advised our dissapointment at checkout and again, did not care, which isn't surpising as Valeria was present everytime. She should not be working in customer service if she can't even smile. Overall, we won't be coming back here based on that. The hotel itself is not bad, hopefully for your stay you'll have friendly staff. Read less
Image of the Tripadvisor rating Just hanging in there

Dec 27, 2019 kikizzy Sydney, Australia

Room was clean and large with 2 queen beds and plenty of room in bathroom and a mountain view which was lovely. All room furnishings are very run down and in urgent need of a refurb which I believe is happening in the near future. The restaurant downstairs appeared closed when we went down at 8:30pm. There is no gym or outdoor heated pool. The… Read more
Room was clean and large with 2 queen beds and plenty of room in bathroom and a mountain view which was lovely. All room furnishings are very run down and in urgent need of a refurb which I believe is happening in the near future. The restaurant downstairs appeared closed when we went down at 8:30pm. There is no gym or outdoor heated pool. The Sauna was not hot and the indoor heated pool and spa looked pretty gritty and we didn’t want to risk our kids getting an ear infection. Basically it is an affordable, convenient property but not really an enjoyable experience. Read less
Image of the Tripadvisor rating Good Stay

Dec 23, 2019 BarisSenol Edmonton, Canada

After long drive from Edmonton we arrived afternoon. Our room upgraded upon arrival. Reception staff was really friendly and checking was painless. We stayed here 4 time so far. Most likely I will stay again. Our room was good but it was too hot we needed to turndown the heat. Ventilation was little noisy so we had little trouble to sleep first… Read more
After long drive from Edmonton we arrived afternoon. Our room upgraded upon arrival. Reception staff was really friendly and checking was painless. We stayed here 4 time so far. Most likely I will stay again. Our room was good but it was too hot we needed to turndown the heat. Ventilation was little noisy so we had little trouble to sleep first night but I guess we got used to it. Over all experience was good. Good part about this hotel it is at the very end and we walk to downtown twice a day it is almost 2.5 km from hotel to downtown. It is pretty good workout. Read less
Image of the Tripadvisor rating You get what you pay for

Dec 16, 2019 lasprevention

The beds were clean and staff were helpful. For 120 CAD it was more than what I could ask for. Keep in mind I stayed in early december when banff is pretty quiet so that's probably why the room was so cheap. The beds were clean with no stains. The counters in the bathroom were dirty. The plumbing is very loud I woke up multiple times from… Read more
The beds were clean and staff were helpful. For 120 CAD it was more than what I could ask for. Keep in mind I stayed in early december when banff is pretty quiet so that's probably why the room was so cheap. The beds were clean with no stains. The counters in the bathroom were dirty. The plumbing is very loud I woke up multiple times from neighbours having showers. For 120 bucks in banff anything is 5/5 if I don't wake up with bug bites. Read less
Image of the Tripadvisor rating Nice hotel

Nov 26, 2019 flipflopfool Thurmont, MD

Huge comfortable room, nice large balcony, heated bathroom floor, convenient parking to room locations, friendly staff. On the edge of town. Two restaurants, gift shop, indoor pool, sauna and hot tub.