Inns of Banff

Banff, Alberta

The hotel

The Inns of Banff offer great value accommodation in a central location, close to all amenities. Communal amenities include an award-winning restaurant with mountain views and an indoor pool. Cosy up in Bear's Den Pub by the fireplace, after an action-packed day exploring your surroundings in Banff National Park or, grab a bite to eat at the award-winning Wildfire Grill and catch yourself an early night ready for a day on the slopes!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, 3-miles from the Sulphur Gondola and Upper Hot Springs. Complimentary access to the Banff Transit bus, which runs every 30-minutes from 7:00am-10:30pm daily.

Hotel information

244 rooms on 5 floors. All with cable TV, telephone, complimentary WiFi Internet access, tea/coffee-making facilities, MP3 compatible clock radio, discount coupon booklet, hair-dryer and iron and board. Standard Rooms are located in the Swiss Village building with limited views have a balcony and have 2 double beds or 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Mountain View Rooms are located in the main building and are larger rooms with full mountain views, large balcony and 2 queen-size beds. They also have a flat-screen TV, separate vanity from bathroom and a mini-fridge, sleeping maximum 4 adults or 2 adults and 2 children.

Wildfire Grill (award-winning restaurant, breakfast, lunch and dinner), Bear’s Den Pub, Miki Japanese Restaurant (dinner only). Indoor swimming pool and sauna. Bike Rentals*. Ski storage. Caribou Ski School*. Complimentary WiFi Internet access. Internet kiosk*. Gift shop. Room service*. Babysitting*. Dry cleaning/laundry service*. Concierge desk, 24-hour front desk and ATM. Complimentary parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (153)
  • Very good (387)
  • Average (430)
  • Poor (283)
  • Terrible (228)
Image of the Tripadvisor rating Inns of banff

Feb 18, 2020 robfl91 Atlanta, Georgia

Inns of banff is perfect for people who don't spend d a lot of time in the hotel room. It's less expensive and less fancy than most other Banff hotels. But the mountain view is great. Its also at the far end of banff, so its about a 15 min walk into the heart of town, but its quiet. The ski bus shuttles also stop right outside, which is nice.
Image of the Tripadvisor rating Good value

Feb 16, 2020 Bedfordrl Hampshire, United Kingdom

This was the second time I've stayed here ,this time in the Swiss Chalet. It's cheapish and good value but looking a bit run down. We had rain in the morning and there was a water feature going on in the souvenir shop next to the checkout desk. Convenient for a short walk in town and with impressive scenery.
Image of the Tripadvisor rating Oldie but good for the price

Feb 6, 2020 jlwood7592 Portland, Oregon

I com there every year. Its a little cheaper but it does what we need. Good sheets and beds are comfy. The front desk was always very helpful. We will continue to come back every year. Hope theyre new remodel doesnt make them to expensive!
Image of the Tripadvisor rating Some Room For Improvement But Still Alright

Jan 29, 2020 Mosiah7 Atlanta, Georgia

Here is my review I originally posted on another site, but I'm sharing it here: I stayed at the Inns of Banff from Wednesday, 12/11/2019 - Monday, 12/16/2019. I originally made reservations to stay at Bumpers Inn, which is across the street from it. I made my reservation months ahead of time (near the end of April 2019) for my December… Read more
Here is my review I originally posted on another site, but I'm sharing it here: I stayed at the Inns of Banff from Wednesday, 12/11/2019 - Monday, 12/16/2019. I originally made reservations to stay at Bumpers Inn, which is across the street from it. I made my reservation months ahead of time (near the end of April 2019) for my December vacation. However, sometime in September, I got a message from Bumpers Inn saying their hotel would be undergoing renovation in December and that I could stay at the Inns of Banff for the same price. I believe these two hotels are owned by the same company. I agreed to the offer and the reservation was set. I paid a total of $683.78 Canadian dollars for my stay (that amounted to roughly $514.77 US dollars). That's a very good deal for lodging in Banff. When my airport shuttle arrived, I learned that the Inns of Banff could very well be called "The End of Banff" because it's one of the last things you'll see before you hit the highway. It's on the edge of town, but that's not really a problem. It only takes about 10-15 minutes of walking straight down Banff Avenue to get downtown. And it only took me that long because I was walking slow on the icy sidewalks. But if you don't feel like walking, Banff does have a bus transit system. There was also some construction going on at the Inns of Banff. Because of that, my shuttle had to go up a hill and put me out at the back of the main building. I entered on the 3rd floor, then rode the elevator down to the 1st floor so I could check in. Everything was well-organized about the check in process. I was given a card key for my room (room 413), the Wi-Fi code, restaurant coupons, a map of the town, and they even gave me a free transit bus pass. There was a $200 incidental fee charged to my card upon check in (about $153.32 when translated to US dollars). The hotel looked older but was still clean. There were Christmas decorations around the back entrance. On the 1st floor, there are vending machines that takes cash/credit cards. There's a small business center (with one computer & printer) and a microwave near it that anyone in the hotel can use. On that same floor are a couple of restaurants and a small gift shop. There's also an indoor swimming pool. I was satisfied with my room. It was more than enough space for me, it was clean, and was already warm upon entrance. There were two beds in my room and the one I slept in was very comfortable. There was a small refrigerator, iron/ironing board, and a large television. I'm not sure how many stations it had but that Sunday I was able to watch as many NFL football games as I would if I was still in the States. They even had the WGN station from Chicago. The dresser that the tv was on top of had some scratches on it, but that was okay. The restroom (or washroom, as they say in Canada) was clean too. The small balcony patio was a solid sheet of ice. I had to hold onto the edge of the balcony to keep from slipping. But that's understandable. Who's going to want to hang out on the balcony during a Canadian December? I just went out there for a minute to see what it's like. The hotel was quiet while I was there. Most days I didn't see housekeeping because I went on daily excursions but I would always return later in the afternoon to a neatly made up room complete with fresh bed sheets and new towels. The employees were all pleasant. One of the front desk clerks even offered to give me a cup of the coffee he was brewing. Here were a few things that brought my rating down to an average three: 1) My room was billed as having a nice mountain view but most of my view was obstructed by another Inns of Banff hotel building directly in front of mine. But this wasn't a big deal. 2) In order to close the door of the elevator, I had to keep my finger pressed on the button of the floor I'm going to until the door shut all the way. Without doing that, the door would just open right back up. 3) The hotel has 3 restaurants on the property (The Bear's Den, Wildfire Grill, and Japanese Restaurant MIKI). Unfortunately, when they were open, it was only on Friday & Saturday. I don't believe the Japanese restaurant opened at all. 4) The gift shop was also only open on Friday & Saturday. There were some nice things there like sweaters, sweatshirts, Canadian cookies, etc. But the only postcards they had were ones that were already stamped for mailing and cost nearly $4 each. 5) Sometimes exiting the building at the back of the 3rd floor was a hassle, mainly because the hill you had to go down could get icy & slick. I discovered a way to exit through a restaurant on the 1st floor, but sometimes they'd have that door locked. The construction going on outside was the reason given for the restaurants and gift shop being open only on Friday & Saturday, so maybe it'll be different when they finish everything. Either way, I'd stay here again. It's alright. I'm rating it three stars. Read less
Image of the Tripadvisor rating Extremely rude staff

Jan 20, 2020 Justice2685 Calgary, Canada

I stayed at the Inn of Banff with my best friend, we make a habit of going to Banff for a girls night at least twice a year. Checking in was okay, except Valeria wasn't friendly and told us to park in the wrong spot, which is extremely far from our room so we had to carry heavy bags up two long flights of stairs and down a long hallway. Not… Read more
I stayed at the Inn of Banff with my best friend, we make a habit of going to Banff for a girls night at least twice a year. Checking in was okay, except Valeria wasn't friendly and told us to park in the wrong spot, which is extremely far from our room so we had to carry heavy bags up two long flights of stairs and down a long hallway. Not appreciated, you should know the location better than that if you're directing customers to their rooms. Our TV didn't work at all. We called about it and they advised it was after hours and did nothing (11pm isn't that late). In the morning, we asked for a late checkout, they didn't lengthen our room cards and we got locked out and had to walk a ways back in our swimsuits to be let in. Not only did they not apologize for the inconvenience, but they proceeded to lecture us that check out is at 11am without checking if we asked for a late check out. We advised our dissapointment at checkout and again, did not care, which isn't surpising as Valeria was present everytime. She should not be working in customer service if she can't even smile. Overall, we won't be coming back here based on that. The hotel itself is not bad, hopefully for your stay you'll have friendly staff. Read less