Inns of Banff

Banff, Alberta

The hotel

The Inns of Banff offer great value accommodation in a central location, close to all amenities. Communal amenities include an award-winning restaurant with mountain views and an indoor pool. Cosy up in Bear's Den Pub by the fireplace, after an action-packed day exploring your surroundings in Banff National Park or, grab a bite to eat at the award-winning Wildfire Grill and catch yourself an early night ready for a day on the slopes!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, 3-miles from the Sulphur Gondola and Upper Hot Springs. Complimentary access to the Banff Transit bus, which runs every 30-minutes from 7:00am-10:30pm daily.

Hotel information

244 rooms on 5 floors. All with cable TV, telephone, complimentary WiFi Internet access, tea/coffee-making facilities, MP3 compatible clock radio, discount coupon booklet, hair-dryer and iron and board. Standard Rooms are located in the Swiss Village building with limited views have a balcony and have 2 double beds or 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Mountain View Rooms are located in the main building and are larger rooms with full mountain views, large balcony and 2 queen-size beds. They also have a flat-screen TV, separate vanity from bathroom and a mini-fridge, sleeping maximum 4 adults or 2 adults and 2 children.

Wildfire Grill (award-winning restaurant, breakfast, lunch and dinner), Bear’s Den Pub, Miki Japanese Restaurant (dinner only). Indoor swimming pool and sauna. Bike Rentals*. Ski storage. Caribou Ski School*. Complimentary WiFi Internet access. Internet kiosk*. Gift shop. Room service*. Babysitting*. Dry cleaning/laundry service*. Concierge desk, 24-hour front desk and ATM. Complimentary parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (149)
  • Very good (371)
  • Average (411)
  • Poor (263)
  • Terrible (208)
Image of the Tripadvisor rating WHAT A DUMP

May 22, 2019 Sue P Braybrooke, United Kingdom

Do not stop here! Drive on by! Find somewhere else! Banff is a great town with some lovely looking hotels, choose one of these. Do not stop here. Here is the view from our room. Need I say more.? Didn’t use the restaurant so cant comment on that. One plus point beds were clean!
Image of the Tripadvisor rating Rogue

May 22, 2019 Roguenurses Montreal, Canada

Visiting Banff national park stayed at this hotel for four nights. A very busy place, rooms were clean and beds comfortable but the noise level in the hallways awaken you many times during the night. There were multiple buses there everyday with tour groups - so high turn over. A lot of young adults and many families. Pool area relatively clean… Read more
Visiting Banff national park stayed at this hotel for four nights. A very busy place, rooms were clean and beds comfortable but the noise level in the hallways awaken you many times during the night. There were multiple buses there everyday with tour groups - so high turn over. A lot of young adults and many families. Pool area relatively clean but very crowded. Restaurant for breakfast was expensive and nothing to write home about. Would not recommend if you are looking for a quiet place. Read less
Image of the Tripadvisor rating Clean and warm but a bit jaded

May 19, 2019 Pete9288

Spent 2 nights in the inns of Banff. The hotel is fairly clean but very dated. The bathrooms are small and the carpets are a bit threadbare. The pool needs a complete makeover and they use far too much chlorine. Navigating the hotel is interesting to say the least and for some reason, they close the lounge in the spring???? The restaurants are… Read more
Spent 2 nights in the inns of Banff. The hotel is fairly clean but very dated. The bathrooms are small and the carpets are a bit threadbare. The pool needs a complete makeover and they use far too much chlorine. Navigating the hotel is interesting to say the least and for some reason, they close the lounge in the spring???? The restaurants are bright and airy but the breakfast buffet is a tad on the expensive side and the 10% discount is only available if you purchase the buffet. Staff are very friendly and helpful but don’t seem to notice how many people are on the booking, we had to keep asking for extra towels and toiletries. Overall not a horrible experience but don’t think we will stay again. Read less
Image of the Tripadvisor rating DIRTY ROOMS, POOR FOOD SERVICES AND UNFRIENDLY STAFF

May 13, 2019 OilyTraveller5

Waited 10 minutes to check in as 4 staff at the front desk simply walked past without as much as eye contact. This should have been 1st red flag. The wifi was very poor and rarely connected. The rooms smalled bad and were dirty with stains and other's hair on the floor. The sheets and towels appeared clean although did not smell fresh. The deck… Read more
Waited 10 minutes to check in as 4 staff at the front desk simply walked past without as much as eye contact. This should have been 1st red flag. The wifi was very poor and rarely connected. The rooms smalled bad and were dirty with stains and other's hair on the floor. The sheets and towels appeared clean although did not smell fresh. The deck was is such ill repair you had to wear shoes and the wood rails so weather-worn that splinters were a hazard. The food staff gave almost zero service and half the food served was cold or missing altogether. 1 hour to receive breakfast in an almost-empty restaraunt. Check out was equally as painful trying to get a receipt. This place is NOT recommended. Elevators were dirty and very, very slow. One of the worst hotels. Read less
Image of the Tripadvisor rating Avoid at all costs

Apr 18, 2019 Tonyrider1 Surrey, United Kingdom

The price was cheap and the girls working at the hotel were loverly...but when you’ve saved up all year to go skiing and the one day I went to lake Louise with absolutely no sleep when it was powder day too because some idiots have all night party’s till 6am the time I set my alarm for !!! to get up for skiing it completely ruined my one day there… Read more
The price was cheap and the girls working at the hotel were loverly...but when you’ve saved up all year to go skiing and the one day I went to lake Louise with absolutely no sleep when it was powder day too because some idiots have all night party’s till 6am the time I set my alarm for !!! to get up for skiing it completely ruined my one day there because I had no sleep totally gutted I struggle sleeping at the best of times.... So pay a bit extra and go somewhere else Read less