Inns of Banff

Banff, Alberta

The hotel

The Inns of Banff offer great value accommodation in a central location, close to all amenities. Communal amenities include an award-winning restaurant with mountain views and an indoor pool. Cosy up in Bear's Den Pub by the fireplace, after an action-packed day exploring your surroundings in Banff National Park or, grab a bite to eat at the award-winning Wildfire Grill and catch yourself an early night ready for a day on the slopes!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, 3-miles from the Sulphur Gondola and Upper Hot Springs. Complimentary access to the Banff Transit bus, which runs every 30-minutes from 7:00am-10:30pm daily.

Hotel information

244 rooms on 5 floors. All with cable TV, telephone, complimentary WiFi Internet access, tea/coffee-making facilities, MP3 compatible clock radio, discount coupon booklet, hair-dryer and iron and board. Standard Rooms are located in the Swiss Village building with limited views have a balcony and have 2 double beds or 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Mountain View Rooms are located in the main building and are larger rooms with full mountain views, large balcony and 2 queen-size beds. They also have a flat-screen TV, separate vanity from bathroom and a mini-fridge, sleeping maximum 4 adults or 2 adults and 2 children.

Wildfire Grill (award-winning restaurant, breakfast, lunch and dinner), Bear’s Den Pub, Miki Japanese Restaurant (dinner only). Indoor swimming pool and sauna. Bike Rentals*. Ski storage. Caribou Ski School*. Complimentary WiFi Internet access. Internet kiosk*. Gift shop. Room service*. Babysitting*. Dry cleaning/laundry service*. Concierge desk, 24-hour front desk and ATM. Complimentary parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (150)
  • Very good (377)
  • Average (420)
  • Poor (267)
  • Terrible (218)
Image of the Tripadvisor rating Okay but showing its age

Jul 18, 2019 hydehaven Edmonton, Canada

We stayed here for one night when passing through Banff, it was the cheapest option available for a pet friendly room and still much more than we've paid for some much nicer hotels in other towns, but this is Banff and it is summer. We did pay a minor surcharge to upgrade to a junior suite and we wound up in a nice large room on the top floor with… Read more
We stayed here for one night when passing through Banff, it was the cheapest option available for a pet friendly room and still much more than we've paid for some much nicer hotels in other towns, but this is Banff and it is summer. We did pay a minor surcharge to upgrade to a junior suite and we wound up in a nice large room on the top floor with wonderful mountain views. It was worth paying the upgrade charge on an already expensive room. The Inn is obviously in need of upgrading. The carpets are old and it just doesn't look as clean as it could be. The bed, however, was comfortable and the bathroom was clean and we had lots of hot water. Next time we'll look for other accommodations. Read less
Image of the Tripadvisor rating If you like dirty sheets

Jul 18, 2019 bamboosister Lindsay, Canada

Got to hotel late about 830pm. Tired after long day of site seeing. Hotel lobby staff were fast at check in. Looked into pool room. Very small, lots of kids( skipped it). In the room the carpet looked dirty and overall kinda old. One of the beds had dirty mattress protector, looked like blood. Rooms have no airconditioning and it was very HOT,,,… Read more
Got to hotel late about 830pm. Tired after long day of site seeing. Hotel lobby staff were fast at check in. Looked into pool room. Very small, lots of kids( skipped it). In the room the carpet looked dirty and overall kinda old. One of the beds had dirty mattress protector, looked like blood. Rooms have no airconditioning and it was very HOT,,, yet quite cool outside??? Unbelievabley noisy ALL night ( yelling, door slamming, partying) We were in building c room 274. Cheapest in banff but still 300.00/ nite Outside of building in rough shape as well very worn Overall scaby experience Read less
Image of the Tripadvisor rating Pleasantly surprised

Jul 13, 2019 N6055XMlouiseb Capel Saint Mary, United Kingdom

After reading several poor reviews I was a little concerned about our stay here. We were made very welcome at check in by Laurie and were surprised to be upgraded to a condo. The condo was at the back of the complex and we found it to be very quiet. It was well equipped and perfectly clean; the WiFi was excellent too. It was a 15 minute walk to… Read more
After reading several poor reviews I was a little concerned about our stay here. We were made very welcome at check in by Laurie and were surprised to be upgraded to a condo. The condo was at the back of the complex and we found it to be very quiet. It was well equipped and perfectly clean; the WiFi was excellent too. It was a 15 minute walk to the centre of Banff but this wasn’t a problem for us. Read less
Image of the Tripadvisor rating Worst Hotel in Banff area

Jul 7, 2019 W0rld2Explore Yonkers, New York

This one has to be the worst hotel in Banff area. I have stayed at many two star hotels but this one is not even worth a star, the room was not cleaned properly, torn bed sheets which they did not replace for the 3 days of our stay. This hotel is definitely not for families with kids. There is no refrigerator or microwave in the room. The coffee… Read more
This one has to be the worst hotel in Banff area. I have stayed at many two star hotels but this one is not even worth a star, the room was not cleaned properly, torn bed sheets which they did not replace for the 3 days of our stay. This hotel is definitely not for families with kids. There is no refrigerator or microwave in the room. The coffee machine had used coffee bag from the previous user and uncleaned coffee pot. Customer service personnel were not helpful with any requests. No wonder this hotel had availability, the room furniture was outdated and damaged nothing like you see in the pictures. The bathroom had water drainage issues when you take a shower the entire bathroom floor will be filled with water. How can a hotel not change a torn bed sheet right at the center of the bed for 3 days for a customer? Read less
Image of the Tripadvisor rating Fraud Motel

Jul 5, 2019 Amit k

It is a fraud. Please be clear; it is not a hotel; it is a Motel, run by crooks, who is putting your safety at risk. Please don't go by its front desk office; rooms are like prison cells of an under developed country. No cleanness, no hygiene