Royal Canadian Lodge

Banff, Alberta

The hotel

Giving you that authentic ‘lodge look’, this Banff Avenue basecamp has dressed for the occasion, fitted out in cool stone and warm lumber. It’s a far cry from a little log cabin though, with its dramatic glazed entrance and grand lobby giving a taste of the modern edge waiting in your guest room, with its complimentary WiFi. Ten minutes from downtown Banff’s shopping and dining scene, its lodge-meets-luxury ethos extends to other attractions at Royal Canadian Lodge too. Take the refined Albertan menu at Evergreen Restaurant and Lounge, where local organic ingredients are sourced to deliver that true mountain flavour. And the inviting intimacy of Grotto Spa, whose mineral pool, whirlpool, eucalyptus steam room, and organic vegan treatments are set to a backdrop of slate rocks, tumbling waterfall waters, and cosy tranquillity.

Amenities

  • Ski
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

A ten minute hop from the excellent dining, eclectic shopping, and laid-back bars of downtown Banff, this hotel is well-placed for experiencing the outdoor attractions of Banff National Park, with hiking and biking trails just moments away and the Banff Upper Hot Springs within easy reach. Self-parking* (CAD$15). Valet parking* (CAD$15), per day (payable locally, subject to change). Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

99 rooms and suites on 3 floors with lift. All with air-conditioning, 37" LCD TV with cable/satellite channels, WiFi, alarm clock, phone, mini-fridge, tea and coffee making facilities, hairdryer, iron and board, and bathrobes. Safe* available on request. Guest Rooms have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Premier Rooms with Fireplace have air-conditioning, and a fireplace. Each has 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Junior Suites have a garden view, air-conditioning, a living/sitting area, and a fireplace. Each has 1 king-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Evergreen Restaurant and Lounge (regional menu with organic local ingredients, open for breakfast, lunch, and dinner). Grotto Spa with indoor mineral saltwater pool, whirlpool, and eucalyptus steam room (full-service spa, with treatments* using organic vegan products available). Fitness centre. Room service* (6:30am-10:00pm). Complimentary WiFi. Concierge. Vending machines*. Valet dry-cleaning service*. Safety deposit boxes*. Car parking CAD$15 plus tax for self-parking and CAD$15 plus tax for valet parking, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (619)
  • Very good (563)
  • Average (188)
  • Poor (57)
  • Terrible (34)
Image of the Tripadvisor rating Awesome staff

Aug 6, 2020 Antoine N Montreal, Canada

Great place and easy parking inside. Rooms are comfortable and quiet. The breakfast restaurant is good but I would recommend Tooloulous in the city center. Damon at the reception was a key player in our stay and help us arrange our park pass. I would recommend to stay over. The waiter were awesome! 3 min drive to city center.
Image of the Tripadvisor rating Nice hotel

Aug 3, 2020 mackin5 Alberta, Canada

We stayed for one night in a King suite. The room was nice with a huge bed and touches like glass wine glasses in the room. We waited at the front desk several times as there was only one representative. Right now, during covid, there are no ice buckets or coffee/tea in the room and you have to ask. Restaurant/lounge closed before 10, which was… Read more
We stayed for one night in a King suite. The room was nice with a huge bed and touches like glass wine glasses in the room. We waited at the front desk several times as there was only one representative. Right now, during covid, there are no ice buckets or coffee/tea in the room and you have to ask. Restaurant/lounge closed before 10, which was disappointing. Parking available for a charge but is cramped. Masks required as per Banff bylaw, which was good because the streets are packed and few people used the sidewalks with courtesy. We might have enjoyed the stay more during regular times. For what we paid, I expected a better experience. Read less
Image of the Tripadvisor rating Still a nice property and excellent for Covid protocols

Jul 26, 2020 MKH000 Calgary, Canada

Excellent Covid practices by staff in hotel and restaurant on social distancing and sanitation and face masks. Property nicely business class, with professional and courteous staff. Comfortable beds, quiet rooms with darkening, lovely fireplace, quiet air conditioning.
Image of the Tripadvisor rating Sometimes it's the small things which make a difference.

Mar 8, 2020 CharlieRogers Toronto

My fourth time staying here but the first since it is no longer a "Delta" hotel. It hasn't changed much but the complimentary coffee in the lobby and the late night free cookies are missed. There are coffee machines in the rooms but only with packets of powdered "creamer". I've stayed at a number of hotels on Banff Avenue and the Royal… Read more
My fourth time staying here but the first since it is no longer a "Delta" hotel. It hasn't changed much but the complimentary coffee in the lobby and the late night free cookies are missed. There are coffee machines in the rooms but only with packets of powdered "creamer". I've stayed at a number of hotels on Banff Avenue and the Royal Canadian is still my favorite but standards have slipped slightly. Sometimes it's the small things which make a difference. Read less
Image of the Tripadvisor rating A nice hotel but lacking in atmosphere

Mar 6, 2020 Sassibear28 Kent, United Kingdom

The hotel is in a good position for shops and restaurants and the ski bus stops outside. The spa is fine but the pool is small. The hotel lacks atmosphere as the bar is small and not welcoming in any way and was empty most nights which meant we always had to go out to find some life, which is not ideal after a hard days skiing. The staff were very… Read more
The hotel is in a good position for shops and restaurants and the ski bus stops outside. The spa is fine but the pool is small. The hotel lacks atmosphere as the bar is small and not welcoming in any way and was empty most nights which meant we always had to go out to find some life, which is not ideal after a hard days skiing. The staff were very helpful and friendly (bar one lady who who was surly and rude even when taking money off my card when not authorised to). The valet guys were a delight and super helpful. We didn’t eat in the hotel as again the restaurant wasn’t particular welcoming and the choice of great restaurants in Banff is vast. Overall a decent hotel but not sure I would stay there again due to the lack of atmosphere. Read less