Royal Canadian Lodge

Banff, Alberta

The hotel

Giving you that authentic ‘lodge look’, this Banff Avenue basecamp has dressed for the occasion, fitted out in cool stone and warm lumber. It’s a far cry from a little log cabin though, with its dramatic glazed entrance and grand lobby giving a taste of the modern edge waiting in your guest room, with its complimentary WiFi. Ten minutes from downtown Banff’s shopping and dining scene, its lodge-meets-luxury ethos extends to other attractions at Royal Canadian Lodge too. Take the refined Albertan menu at Evergreen Restaurant and Lounge, where local organic ingredients are sourced to deliver that true mountain flavour. And the inviting intimacy of Grotto Spa, whose mineral pool, whirlpool, eucalyptus steam room, and organic vegan treatments are set to a backdrop of slate rocks, tumbling waterfall waters, and cosy tranquillity.

Amenities

  • Ski
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

A ten minute hop from the excellent dining, eclectic shopping, and laid-back bars of downtown Banff, this hotel is well-placed for experiencing the outdoor attractions of Banff National Park, with hiking and biking trails just moments away and the Banff Upper Hot Springs within easy reach. Self-parking* (CAD$15). Valet parking* (CAD$15), per day (payable locally, subject to change). Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

99 rooms and suites on 3 floors with lift. All with air-conditioning, 37" LCD TV with cable/satellite channels, WiFi, alarm clock, phone, mini-fridge, tea and coffee making facilities, hairdryer, iron and board, and bathrobes. Safe* available on request. Guest Rooms have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Premier Rooms with Fireplace have air-conditioning, and a fireplace. Each has 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Junior Suites have a garden view, air-conditioning, a living/sitting area, and a fireplace. Each has 1 king-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Evergreen Restaurant and Lounge (regional menu with organic local ingredients, open for breakfast, lunch, and dinner). Grotto Spa with indoor mineral saltwater pool, whirlpool, and eucalyptus steam room (full-service spa, with treatments* using organic vegan products available). Fitness centre. Room service* (6:30am-10:00pm). Complimentary WiFi. Concierge. Vending machines*. Valet dry-cleaning service*. Safety deposit boxes*. Car parking CAD$15 plus tax for self-parking and CAD$15 plus tax for valet parking, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (616)
  • Very good (561)
  • Average (186)
  • Poor (57)
  • Terrible (34)
Image of the Tripadvisor rating Nice hotel , great staff

Dec 2, 2019 Alabama_dude madison, al

This hotel was overall pretty good. This has a beautiful lobby with the best front desk staff and concierges that I have seen. Always helpful and kind. The first room given to us though was very small and dark and on first floor. I asked to be moved due to having issues on first floor hotel rooms before and got a very nice room on 3rd… Read more
This hotel was overall pretty good. This has a beautiful lobby with the best front desk staff and concierges that I have seen. Always helpful and kind. The first room given to us though was very small and dark and on first floor. I asked to be moved due to having issues on first floor hotel rooms before and got a very nice room on 3rd floor. Not sure why I was put in dark dank room on 1st floor when they were not sold out but it turned out to be a good room. Ok. Well it was a tad dated. Negatives: House keeping was not good. Had trash and pizza boxes not removed for days. Had to ask them to be picked up. Restaurant was not good. Slow!!!!! Unattentive staff. For a mountain hotel. Overall was good but definitely not 4star. Staff at desk and concierge were 4 star though Read less
Image of the Tripadvisor rating Great Stay with Family ! John is a sold customer service manager

Nov 24, 2019 guestghataura Calgary, Canada

We planned a one night trip to Banff. The kids mainly wanted to have a nice pool. In this hotel the pool is not too deep and so it ideal for kids loved it. The hot tub has saltwater. John is the manager, he is very professional. Great location near the core Clean room & Fireplace 👍
Image of the Tripadvisor rating Old rooms , rude staff

Nov 23, 2019 golfmom

I chose this hotel because of the Marriott affiliation. It is no ware near the quality of Marriott that I have stayed at. The front desk person was rude. Our room was not ready so I asked what we should do. The concierge was absolutely no help. Off to the gondola we headed. So happy we went. Back to the hotel two hours later and the front desk now… Read more
I chose this hotel because of the Marriott affiliation. It is no ware near the quality of Marriott that I have stayed at. The front desk person was rude. Our room was not ready so I asked what we should do. The concierge was absolutely no help. Off to the gondola we headed. So happy we went. Back to the hotel two hours later and the front desk now had new people, yeah. Finally shown our room. Dated, it hasn't ben updated since the 80's , dark and dirty. .Next to the elevator. Back down and our room was moved but still dark and dirty with a loud squeaky bathroom door. Read less
Image of the Tripadvisor rating Excellent hotel with a great location

Nov 21, 2019 Jim1133 Lewisville, Texas

I was very impressed with this hotel. The lobby is huge and has a style to fit the area. They have an onsite bar and restaurant or you can walk to a number of other restaurants that are very close. My room was a good size and had a gas fireplace, which is very nice on cold. snowy nights. The bathroom was quite large and the bed very… Read more
I was very impressed with this hotel. The lobby is huge and has a style to fit the area. They have an onsite bar and restaurant or you can walk to a number of other restaurants that are very close. My room was a good size and had a gas fireplace, which is very nice on cold. snowy nights. The bathroom was quite large and the bed very comfortable. The service was excellent and they have underground parking. You pay to park, I think it around $10, but that includes valet parking. I would definitely stay hear again. Read less
Image of the Tripadvisor rating Comfortable and friendly staff

Nov 5, 2019 skppr1 Dallas, Texas

This was a very middle of the road, clean, comfortable hotel with very friendly staff. It wasn’t anything special but it was certainly adequate. I wish it had been a little closer to the downtown area.