Royal Canadian Lodge

Banff, Alberta

The hotel

Giving you that authentic ‘lodge look’, this Banff Avenue basecamp has dressed for the occasion, fitted out in cool stone and warm lumber. It’s a far cry from a little log cabin though, with its dramatic glazed entrance and grand lobby giving a taste of the modern edge waiting in your guest room, with its complimentary WiFi. Ten minutes from downtown Banff’s shopping and dining scene, its lodge-meets-luxury ethos extends to other attractions at Royal Canadian Lodge too. Take the refined Albertan menu at Evergreen Restaurant and Lounge, where local organic ingredients are sourced to deliver that true mountain flavour. And the inviting intimacy of Grotto Spa, whose mineral pool, whirlpool, eucalyptus steam room, and organic vegan treatments are set to a backdrop of slate rocks, tumbling waterfall waters, and cosy tranquillity.

Amenities

  • Ski
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

A ten minute hop from the excellent dining, eclectic shopping, and laid-back bars of downtown Banff, this hotel is well-placed for experiencing the outdoor attractions of Banff National Park, with hiking and biking trails just moments away and the Banff Upper Hot Springs within easy reach. Self-parking* (CAD$15). Valet parking* (CAD$15), per day (payable locally, subject to change). Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

99 rooms and suites on 3 floors with lift. All with air-conditioning, 37" LCD TV with cable/satellite channels, WiFi, alarm clock, phone, mini-fridge, tea and coffee making facilities, hairdryer, iron and board, and bathrobes. Safe* available on request. Guest Rooms have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Premier Rooms with Fireplace have air-conditioning, and a fireplace. Each has 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Junior Suites have a garden view, air-conditioning, a living/sitting area, and a fireplace. Each has 1 king-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Evergreen Restaurant and Lounge (regional menu with organic local ingredients, open for breakfast, lunch, and dinner). Grotto Spa with indoor mineral saltwater pool, whirlpool, and eucalyptus steam room (full-service spa, with treatments* using organic vegan products available). Fitness centre. Room service* (6:30am-10:00pm). Complimentary WiFi. Concierge. Vending machines*. Valet dry-cleaning service*. Safety deposit boxes*. Car parking CAD$15 plus tax for self-parking and CAD$15 plus tax for valet parking, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (619)
  • Very good (561)
  • Average (190)
  • Poor (57)
  • Terrible (35)
Image of the Tripadvisor rating Disappointed

Jan 4, 2021 Yabluko Winnipeg, Canada

Stayed in this hotel during New Year weekend. There were very few people staying and I expects the management to acknowledge somehow all the people that still travel during these days. The price for the room was rather high and no any effort from the management was made to make us welcomed. We had issues with the phone but nobody bothered to fix… Read more
Stayed in this hotel during New Year weekend. There were very few people staying and I expects the management to acknowledge somehow all the people that still travel during these days. The price for the room was rather high and no any effort from the management was made to make us welcomed. We had issues with the phone but nobody bothered to fix it. Will not stay there again Read less
Image of the Tripadvisor rating Nice hotel, clean, 10 mins from main strip!

Dec 2, 2020 newfie-wife Calgary, Alberta

This hotel is situated nicely on Banff Avenue, not too close, not too far from the strip. Check in was pleasant, room was just a bit disappointing (we had upgraded only to find an average room), and situated on main floor. We had upgraded due to our 30th anniversary so a bit of a better room/view would have been nice. Rooms were clean, no… Read more
This hotel is situated nicely on Banff Avenue, not too close, not too far from the strip. Check in was pleasant, room was just a bit disappointing (we had upgraded only to find an average room), and situated on main floor. We had upgraded due to our 30th anniversary so a bit of a better room/view would have been nice. Rooms were clean, no issues. Rooms had a mini fridge which was nice. The King room has a little table but not really a 'sitting' area to eat or drink. The pool area was open to reservations and this was a nice perk, having the pool hot-tub to ourselves. There isn't really an option to get coffee nearby but at the restaurant downstairs and it is absurdly priced (2 med coffees for $10). Now that we have stayed here, we would stay here again, as this was a nice option, but we know what to expect for next time! Read less
Image of the Tripadvisor rating Most good, some unideal.

Nov 20, 2020 Steve S Winnipeg, Canada

Overall, my partner and I enjoyed the Banff Royal Canadian Hotel. The rooms were beautiful, the scenery was nice, the amenities and decor was friendly and the staff was great as we connected with a few of them. A few of the downsides (unfortunately mostly uncontrollable from the hotel's POV - COVID) were: 1. The pool and hotel was booked solid… Read more
Overall, my partner and I enjoyed the Banff Royal Canadian Hotel. The rooms were beautiful, the scenery was nice, the amenities and decor was friendly and the staff was great as we connected with a few of them. A few of the downsides (unfortunately mostly uncontrollable from the hotel's POV - COVID) were: 1. The pool and hotel was booked solid for a couple days - COVID :( 2. The restaurant was middle class, but the food prices did not reflect middle class rates. They suggested fine dining, of which it was not. 3. The coffee maker in the room was very cheap and small. 4. The restaurant (and most in the area) were full capacity with COVID restrictions). Unfortately uncontrollable). The positives: 1. Beautiful room 2. A great price for what we got. 3. The front desk staff ( all 3 were amazing). 4. The underground parking was inexpensive and very clean and easy access. 5. The location was nice and quant. Overall a 3 out 5. Non covid this hotel would be a 5/5. Thanks, Read less
Image of the Tripadvisor rating Small disappointments

Sep 12, 2020 Ernest85 Winnipeg, Canada

We spent 3 nights at this property. Overall it was not a terrible experience but small things kept me from a higher rating. Many amenities, due to Covid, were unavailable. Spa, hot tub, steam room, and gym were closed. But these closures were not shown on our reservation. And paying over $250/night plus taxes (for a junior suite) with no breakfast… Read more
We spent 3 nights at this property. Overall it was not a terrible experience but small things kept me from a higher rating. Many amenities, due to Covid, were unavailable. Spa, hot tub, steam room, and gym were closed. But these closures were not shown on our reservation. And paying over $250/night plus taxes (for a junior suite) with no breakfast or amenities, seemed excessive. When I asked the front desk if they would include parking in our rate, it was a resolute “no”. On our 2nd day, when housekeeping didn’t show up, we were advised that they only cleaned rooms after our 4th night. This is not a government regulation - the hotel implemented the policy to save money. Fresh towels, bathroom accessories, and tea/coffee, needed a call to the front desk whenever something was needed. Trivago still calls it a Delta hotel even though it hasn’t been a Marriott franchise for almost a year. Finding out, upon arrival that they were no longer part of Marriott, was disappointing. And the elevators definitely need some attention, as the start and stop is pretty rough. The staff were friendly and helpful, the beds were decent, and the shower was good. Read less
Image of the Tripadvisor rating Awesome staff

Aug 6, 2020 Antoine N Montreal, Canada

Great place and easy parking inside. Rooms are comfortable and quiet. The breakfast restaurant is good but I would recommend Tooloulous in the city center. Damon at the reception was a key player in our stay and help us arrange our park pass. I would recommend to stay over. The waiter were awesome! 3 min drive to city center.