The Rimrock Resort Hotel

Banff, Alberta

The hotel

A stunning resort hotel, The Rimrock Resort Hotel combines comfort and luxury with breathtaking mountain and alpine views. Its style, décor and hospitality is unmatched, making this a very special place to enjoy a very special holiday. Exquisite French cuisine can be enjoyed at the AAA/CAA 5-Diamond Eden Dining Room with its award-winning wine list. Primrose Dining Room also offers a delicious range of steak, seafood and à la carte meals. Before dinner, enjoy a drink in the very grand surrounds of the Larkspur lounge, retiring afterwards to Divas, a martini jazz lounge whose walls are adorned with Hollywood's most famous women!

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • No Smoking
  • Babysitting service
  • Room Service
  • Valet parking
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Perched above the town of Banff, across from Banff's Upper Hot Springs and within walking distance to Banff Gondola. 5-minute drive to Downtown Banff.

Hotel information

343 rooms on 9 floors in 1 building with 6 lifts. All with air-conditioning and heating, cable TV with pay-per-view films and Internet games, 2 telephones, complimentary WiFi access, safe, mini-fridge, tea/coffee-making facilities, iron and board, hairdryer and bathroom amenities. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Premium Rooms with views of the Bow and Spray valleys, bathrobes and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand View Rooms with views of the Canadian Rockies, turn-down service, bathrobes, complimentary valet parking and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

2 restaurants and 2 bars: Eden Dining Room (fine French cuisine, open for dinner), Primrose Dining Room (Italian influenced cuisine, steak and seafood, open for breakfast and dinner), Larkspur Lounge, Divas Martini Lounge and Rimrock Café. Indoor swimming pool, whirlpool, pool deck with sauna, lounge chairs and tables. Full-service spa*. Fitness centre (over 16 years only) with cardio equipment and free weights. Complimentary WiFi access in public areas. Boutiques and convenience stores on site. Laundry/dry-cleaning service* and secure ski-storage facilities. 24-hour room service*. Babysitting*. A complimentary bus service is available to Rimrock guests to downtown Banff. In winter, The Rimrock Resort also offers a complimentary Ski Connector service for guests heading to the ski hills. Concierge provides a complimentary ski connector service between the hotel and the downtown ski buses. Complimentary pick up from the ski bus back to the hotel is also available. Guests are advised to contact concierge on their arrival for more information on this service. Self-parking C$18, Valet parking C$32, both plus tax, (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Breakfast is available at an extra supplement.

Please note: 100% Smoke-free - The Rimrock now offers a smoke free environment for all guests and staff. Designated smoking areas are located outside the Rimrock.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3894)
  • Very good (1512)
  • Average (560)
  • Poor (243)
  • Terrible (153)
Image of the Tripadvisor rating Beautiful

Sep 17, 2019 luvDogs1212 Decatur, Alabama

Beautiful hotel with great, central gathering area. Small pastry/gift/store with pastries made fresh daily. Morgan at the bar was outstanding!!!! Cannot say enough about his service. Food was very good and filling. Comfortable and close to gondola. Free shuttle to downtown!
Image of the Tripadvisor rating Second Honeymoon in Banff

Sep 16, 2019 carlrenner Wilmington, Delaware

Our room had a wonderful view and was very quiet. Service, location and convenience were first rate Our stay of four days was most memorable and we will not hesitate to stay here again should we so fortunate to visit Banff again.
Image of the Tripadvisor rating Great Views

Sep 16, 2019 Ichabod C Bethany Beach

This hotel is located on the side of a mountain, so most rooms have excellent views of the river valley and mountains. The room was nice and comfortable with king bed, table and seating area by the windows. All amenities were good, towels, linens, pillows. Bathroom was little on small side but at least the mirrors were high enough for me to see… Read more
This hotel is located on the side of a mountain, so most rooms have excellent views of the river valley and mountains. The room was nice and comfortable with king bed, table and seating area by the windows. All amenities were good, towels, linens, pillows. Bathroom was little on small side but at least the mirrors were high enough for me to see to comb my hair. The lobby restaurant and bar was excellent allowing views of the mountains and valley while sitting in front of a super large stone fireplace with drink in hand. Read less
Image of the Tripadvisor rating 3.5 rating would have been much better if check in times were honored

Sep 16, 2019 CanadianLaura10 Calgary, Canada

The location gives the Rimrock an edge as it is spectacular. The food is also excellent. The rooms are showing some age but are still comfortable. Business guests waiting 1 to 2 hours past the check in time for a pre-booked room is a significant negative as many were subsequently late to the conference and had to rush. Many came in from… Read more
The location gives the Rimrock an edge as it is spectacular. The food is also excellent. The rooms are showing some age but are still comfortable. Business guests waiting 1 to 2 hours past the check in time for a pre-booked room is a significant negative as many were subsequently late to the conference and had to rush. Many came in from international flights and therefore had no time to settle in. In a Hotel of this caliber a well managed check in should be a given. Read less
Image of the Tripadvisor rating Nice stay outside of Banff

Sep 15, 2019 Kirsten M Sydney, Australia

The Rimrock is outside of downtown Banff and is not walking distance - you will require a car or need to use the shuttle. However, it is walking distance to the Gondola and Hot Springs. It is not a difficult drive into town, there is lots of parking and we saw Elk on both evenings heading into town. Our room was spacious and clean, with a… Read more
The Rimrock is outside of downtown Banff and is not walking distance - you will require a car or need to use the shuttle. However, it is walking distance to the Gondola and Hot Springs. It is not a difficult drive into town, there is lots of parking and we saw Elk on both evenings heading into town. Our room was spacious and clean, with a wonderful open view towards Cascade Mountain and Banff. The room was peaceful and quiet. I could not find a fan in the bathroom, which made it stuffy and slightly unpleasant so I left the door open to shower. Staff were not particularly friendly, however this did not ultimately affect my experience. Housekeeping were very lazy in attending to our room - we were in our room one afternoon around 3.30pm when they arrived, getting ready to go out and they only made an effort to tidy one bed and replace our towels. They did not make the other bed, empty bins, take a glass dish with food scraps left it in or replace tissues and toilet paper without being prompted. There were also bits and pieces scattered throughout the hallway for prolonged periods during our stay, including bits of rubbish, room service left overs, an unwanted kettle and alcohol bottles. We thought this was an extremely poor effort given the price paid for the room. Breakfast was plentiful however we did not eat lunch or dinner at the hotel. We did not have an issue self parking in the parking lot, however the lot is extremely tight and you may find it difficult to manoeuvre large North American vehicles through it. Overall, I am glad we chose to stay here over the Fairmont Banff Springs and downtown hotels, despite the small things which I have commented on here. The location, view and rooms are worth the cost, however I think the attention to a positive customer experience could be improved. Read less