The Rimrock Resort Hotel

Banff, Alberta

The hotel

A stunning resort hotel, The Rimrock Resort Hotel combines comfort and luxury with breathtaking mountain and alpine views. Its style, décor and hospitality is unmatched, making this a very special place to enjoy a very special holiday. Exquisite French cuisine can be enjoyed at the AAA/CAA 5-Diamond Eden Dining Room with its award-winning wine list. Primrose Dining Room also offers a delicious range of steak, seafood and à la carte meals. Before dinner, enjoy a drink in the very grand surrounds of the Larkspur lounge, retiring afterwards to Divas, a martini jazz lounge whose walls are adorned with Hollywood's most famous women!

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • No Smoking
  • Babysitting service
  • Room Service
  • Valet parking
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Perched above the town of Banff, across from Banff's Upper Hot Springs and within walking distance to Banff Gondola. 5-minute drive to Downtown Banff.

Hotel information

343 rooms on 9 floors in 1 building with 6 lifts. All with air-conditioning and heating, cable TV with pay-per-view films and Internet games, 2 telephones, complimentary WiFi access, safe, mini-fridge, tea/coffee-making facilities, iron and board, hairdryer and bathroom amenities. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Premium Rooms with views of the Bow and Spray valleys, bathrobes and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand View Rooms with views of the Canadian Rockies, turn-down service, bathrobes, complimentary valet parking and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

2 restaurants and 2 bars: Eden Dining Room (fine French cuisine, open for dinner), Primrose Dining Room (Italian influenced cuisine, steak and seafood, open for breakfast and dinner), Larkspur Lounge, Divas Martini Lounge and Rimrock Café. Indoor swimming pool, whirlpool, pool deck with sauna, lounge chairs and tables. Full-service spa*. Fitness centre (over 16 years only) with cardio equipment and free weights. Complimentary WiFi access in public areas. Boutiques and convenience stores on site. Laundry/dry-cleaning service* and secure ski-storage facilities. 24-hour room service*. Babysitting*. A complimentary bus service is available to Rimrock guests to downtown Banff. In winter, The Rimrock Resort also offers a complimentary Ski Connector service for guests heading to the ski hills. Concierge provides a complimentary ski connector service between the hotel and the downtown ski buses. Complimentary pick up from the ski bus back to the hotel is also available. Guests are advised to contact concierge on their arrival for more information on this service. Self-parking C$18, Valet parking C$32, both plus tax, (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Breakfast is available at an extra supplement.

Please note: 100% Smoke-free - The Rimrock now offers a smoke free environment for all guests and staff. Designated smoking areas are located outside the Rimrock.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3744)
  • Very good (1444)
  • Average (539)
  • Poor (225)
  • Terrible (143)
Image of the Tripadvisor rating Beautiful, character hotel set in spectacular landscape

May 22, 2019 susane151 Lancashire, United Kingdom

First class service from checking in to departure. Excellent rooms with breathtaking views. Very comfortable bed, quality bedding, towels and toiletries. Primrose restaurant 5 stars for menu choices, quality of food and presentation. Friendly , attentive waiting staff , made us feel so welcome. Loved the free shuttle into town , great walking and… Read more
First class service from checking in to departure. Excellent rooms with breathtaking views. Very comfortable bed, quality bedding, towels and toiletries. Primrose restaurant 5 stars for menu choices, quality of food and presentation. Friendly , attentive waiting staff , made us feel so welcome. Loved the free shuttle into town , great walking and close by for gondola ride. Read less
Image of the Tripadvisor rating Great stay!

May 22, 2019 Guide585009

We stayed at the Rimrock for 5 nights mid May and enjoyed every minute. In reading previous reviews a lot of people commented on getting the best view from the higher rooms (floors 7-9). After a very long day of travelling we were thrilled to learn our room was ready early, however were advised it was on the fourth floor. We expressed our… Read more
We stayed at the Rimrock for 5 nights mid May and enjoyed every minute. In reading previous reviews a lot of people commented on getting the best view from the higher rooms (floors 7-9). After a very long day of travelling we were thrilled to learn our room was ready early, however were advised it was on the fourth floor. We expressed our concern as our main reason for picking this location was the view. Jessica (I'm sorry if I have the name incorrect!!) was more than happy to show us the room first to ensure we were satisfied. And we were!! The view (from room 412) was beautiful - just as we imagined. We ate breakfast 3 mornings in the Primrose and the food was amazing. Twice our waitress was Daniell and she was wonderful. We had a nice time chatting with her about the area. The bus passes into Banff are a great perk and we didn't find any issue with the parking for our Jeep. There were always enough spaces. The proximity to the hot springs and Gondola ( a must) were also a plus. If we ever get the pleasure of coming back to the area, we would definitely stay again! Read less
Image of the Tripadvisor rating Very over rated!

May 21, 2019 Me_n_pags Durham, United Kingdom

We were disappointed from the point of check in at this hotel and overall experienced more negatives than positives. Negatives * Front desk staff that are disinterested and not helpful * The least helpful and knowledgeable concierge we’ve ever encountered * Rooms are dated with shabby decor and tired furniture * Bathrooms are small and water… Read more
We were disappointed from the point of check in at this hotel and overall experienced more negatives than positives. Negatives * Front desk staff that are disinterested and not helpful * The least helpful and knowledgeable concierge we’ve ever encountered * Rooms are dated with shabby decor and tired furniture * Bathrooms are small and water pressure poor * Hairdryer was next to useless * Furniture in public areas is shabby and needs attention Positives * A comfortable bed * Free ROAM bus pass with a very convenient service downtown Overall this hotel seems to rely on past glory years and hasn’t moved with the times - in particular the staff need some training into good customer service. We wouldn’t recommend this hotel especially given the higher cost than many others in the area. Read less
Image of the Tripadvisor rating Rimrock Review

May 21, 2019 Mobile64947813865

Nice spacious rooms, excellent views on the valley side. Service was friendly from check-in to check-out. A little bit further out from town, but the mountain side setting presents a really great Banff experience.
Image of the Tripadvisor rating The highlight of our trip!

May 20, 2019 Cruiser44331397588 Montreal, Canada

Amazing location, stunning views, staff friendly and helpful. Free shuttle bus going downtown regularly. Right next to the hot springs. I would definitely recommend. The rooms are spacious and vast and there are a few restaurants available. One of them offering a vegan gastronomic menu!