The Westin Calgary

Calgary, Alberta

The hotel

Situated in the heart of Calgary within walking distance of a superb range of retail, entertainment and cultural venues, The Westin Calgary provides environmentally conscious accommodation from where to enjoy the gateway to the Rockies. Guest comfort is everything and as such you'll discover a solid selection of rooms that have been designed for rest, recuperation and enjoyment, with in-room spa services popular after a good old shopping spree. Further in-room delights come in the form of the Westin’s signature Heavenly bed and Heavenly bath. If it's sustenance that you're after, then there's the chance to dine in your room or stroll down to The Keg Steakhouse & Bar or Essence Restaurant for an excellent choice of casual and sophisticated dining options. With a rooftop pool and state-of-the-art fitness studio and sauna, getting a good night's rest is never in doubt, with a cheeky trip to Liquid Lounge providing the ideal place to enjoy a classic cocktail prior to hitting the hay or venturing into town.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in vibrant Downtown Calgary West Side, next to Eau Claire Market. Within easy walking distance to an eclectic mix of shops, restaurants, parks and museums, all of which can be reached by a climate-controlled pedestrian walk way.

Hotel information

525 guest rooms on 19 floors. All with air-conditioning, 32” LCD TV with cable channels and pay-per-view films, WiFi access*, Heavenly bath with amenities, Starbucks™ coffee maker, mini-fridge, safe, hairdryer, iron and board and windows that open. Traditional Rooms (main building) with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Essence Restaurant (open for a la carte/buffet breakfast and lunch), The Keg Steakhouse & Bar (steak and seafood, open for lunch and dinner), Liquid Lounge (light evening meals and cocktails), Starbucks™ (open 6:00am–6:00pm). Heated indoor swimming pool. Westin Workout fitness room, sauna, signature in-room spa services*. Complimentary WiFi in lobby and business centre with high-speed WiFi*. Luggage storage, currency exchange, laundry* and dry cleaning services*. 24-hour front desk. Self-parking C$28 per day, Valet parking C$38 per day (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (725)
  • Very good (647)
  • Average (203)
  • Poor (71)
  • Terrible (41)
Image of the Tripadvisor rating Decent business hotel

Sep 9, 2020 Voyage63490954407 Surrey, Canada

This is a decent and solid hotel in downtown Calgary. Very convenient and right in the city center within close proximity to pubs and restaurants. We enjoyed the daily buffet. Rooms are very comfortable and the beds are heavenly.
Image of the Tripadvisor rating Inconsistent

Sep 7, 2020 AC_A340 Manitoba

Location is amazing. 2 minute walk to Eau Claire Market. Tons of restaurants and bars around. Rooms are slightly dated, but clean, beds are comfy. Front desk service was great. Unfortunately there are a lot of excuses for things related to covid, which aren't justifiable. The gym and fitness centre are closed due to "government covid… Read more
Location is amazing. 2 minute walk to Eau Claire Market. Tons of restaurants and bars around. Rooms are slightly dated, but clean, beds are comfy. Front desk service was great. Unfortunately there are a lot of excuses for things related to covid, which aren't justifiable. The gym and fitness centre are closed due to "government covid restrictions". This is absolutely not true. They're closed due to construction (which is fine, but call a spade a spade). Take the elevator up to that level, you can see the construction. Other hotels in the Marriott umbrella, in Calgary have their gyms open (with restrictions). Maybe try moving the equipment and re purposing an empty ballroom as a gym to ensure proper spacing. Have a sign up sheet in the lobby to ensure capacity isn't maxed out, and then gaps for cleaning. Starbucks hours are inconsistent, so there is a period when Starbucks closes, until the Keg opens where there is no on site food. All the ice machines have been disabled, so it's a 10-15 minute process to get ice from the front desk. All in all, it was a nice stay, but you basically need to leave the hotel for everything, which isn't expected at the Westin brand. Read less
Image of the Tripadvisor rating Great location

Aug 26, 2020 jonah s

You can’t beat this location! Walking distance to everything. Hotel is clean and staff friendly. Parking is expensive and no valet but charging valet prices. WiFi is not good and hotel phones don’t work. However much of this could be corona related. Good sized rooms that are very typical for a Westin. Pet friendly and again the location is… Read more
You can’t beat this location! Walking distance to everything. Hotel is clean and staff friendly. Parking is expensive and no valet but charging valet prices. WiFi is not good and hotel phones don’t work. However much of this could be corona related. Good sized rooms that are very typical for a Westin. Pet friendly and again the location is amazing. There is a Starbucks but hours are inconsistent. Read less
Image of the Tripadvisor rating Another perfect stay

Apr 25, 2020 cossyann Crail, United Kingdom

Always stay here when we are in Calgary. In a perfect spot for all attractions. Helpful, smart, friendly staff always so kind.. One of our favourite things when staying here is having breakfast in the Essence Bistro. The breakfast is a perfect start to the day with lots of choice and lovely friendly staff. A special big thanks to Jill who always… Read more
Always stay here when we are in Calgary. In a perfect spot for all attractions. Helpful, smart, friendly staff always so kind.. One of our favourite things when staying here is having breakfast in the Essence Bistro. The breakfast is a perfect start to the day with lots of choice and lovely friendly staff. A special big thanks to Jill who always makes us feel so welcome and comfortable, we look forward to seeing you as much as the breakfast. Thank you. Excellent housekeeping, comfy well stocked rooms and bathrooms. Wouldn't stay anywhere else whilst in Calgary... Read less
Image of the Tripadvisor rating Left me with a $2k bill

Mar 3, 2020 V9893LNls

Their valet parking damaged my rental car and the manager assured me that it would be taken care of. THREE months later their insurance company is telling me that they're not responsible and I've been left with a $2000 bill. They lie and do not own up to it. I will spread the word and will not ever recommend this hotel.