Chateau Jasper

Jasper, Alberta

The hotel

Having received an award for good housekeeping, you’re sure to be looked after at Chateau Jasper. There’s an excellent range of accommodation to suit all needs, whether you’re a family, a couple or looking for something extra special. On site you'll find a heated indoor pool and whirlpool, as well as a gourmet restaurant with a unique menu and an indoor waterfall!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Free Parking
  • Free Shuttle To Slopes
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

In Jasper National Park, less than a mile away from Jasper Tramway and Maligne Canyon. The quaint town of Jasper with its shops, bars and restaurants is a 10-minute walk. Transfer time from Calgary Airport: 5 hours 20 minutes.

Hotel information

119 rooms and suites in 1 building. All with cable TV, telephone, complimentary WiFi Internet access, clock radio, tea/coffee-making facilities, fridge, safety deposit box, hairdryer and iron and board. Standard Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Family Rooms with 2 double beds and pull-out hide-a-bed, sleeping maximum 4 adults or 2 adults and 2 children.

Silverwater Grill & Lounge (open for breakfast and dinner), lobby lounge with drinks menu. Indoor heated swimming pool, whirlpool, fitness centre. 24-hour front desk. Guest laundry* (located next door at Lobstick Lodge). Complimentary newspaper in lobby. Complimentary heated underground parking. Complimentary seasonal ski shuttle service.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (217)
  • Very good (483)
  • Average (262)
  • Poor (69)
  • Terrible (31)
Image of the Tripadvisor rating Very spacious and comfortable

Sep 15, 2019 Dawn3847 Traralgon, Australia

We had a large room that had a comfortable bed. Good shower and nice to have a fridge and a kettle as well as a microwave. A sister hotel next door had a self service laundry which could be used. Good location with a 10 minute walk to the shops.
Image of the Tripadvisor rating Not disappointed

Sep 14, 2019 jah2808 Haverhill, United Kingdom

A lovely hotel. Super comfy with excellent staff. We were scammed and our booking had been cancelled by the company I booked with (do NOT use hotel quickly). There were no rooms after our long trip from Banff and the staff called round all others hotels to try to find us a room. Eventually we got a motel for the first night but managed to get a… Read more
A lovely hotel. Super comfy with excellent staff. We were scammed and our booking had been cancelled by the company I booked with (do NOT use hotel quickly). There were no rooms after our long trip from Banff and the staff called round all others hotels to try to find us a room. Eventually we got a motel for the first night but managed to get a room here for the second. It’s very quiet and the rooms are lovely. Very well planned out. We ate in the restaurant which we enjoyed although there wasn’t much choice. It’s a little way into town, about 20 min walk but that’s fine with us. If we find ourselves in Jasper again I will stay again. Read less
Image of the Tripadvisor rating Beware!

Sep 14, 2019 KandR1980 Jackson, Mississippi

Chauteau Jasper would not honor my pre paid reservation! I arrived at 2:00 PM and was told my room was not ready and to return at 4:00 PM. When I returned, Chateau Jasper had over booked their rooms and would not honor my reservation. I made this reservation in good faith with this property. I received a letter from the hotel manager stating that… Read more
Chauteau Jasper would not honor my pre paid reservation! I arrived at 2:00 PM and was told my room was not ready and to return at 4:00 PM. When I returned, Chateau Jasper had over booked their rooms and would not honor my reservation. I made this reservation in good faith with this property. I received a letter from the hotel manager stating that the problem was “100%” their fault. I was sent miles away to a motel to find accomondiations for the night. The property did not refund me the $100 difference for the motel rate. Read less
Image of the Tripadvisor rating Watched an elk lesiurely stroll down the street in front of the hotel.

Sep 9, 2019 Shelley U Deer Park, Texas

We were on a 8 day excursion on the Rocky Mountaineer. This hotel was one of several that we stayed in along the way, by far my favorite. It is a quaint and quiet hotel, fits right in with the theme of the Rockies. Good location for many sites and great place to come back to after a great day of seeing the beautiful sites. Would definitely go… Read more
We were on a 8 day excursion on the Rocky Mountaineer. This hotel was one of several that we stayed in along the way, by far my favorite. It is a quaint and quiet hotel, fits right in with the theme of the Rockies. Good location for many sites and great place to come back to after a great day of seeing the beautiful sites. Would definitely go back. Restaurant was delicious as well for dinner and breakfast. Read less
Image of the Tripadvisor rating Banff, Jasper and Kootenay visits

Sep 9, 2019 Lynette T high point, nc

The booking through Cancellon was troublesome. I had to negotiate with them many times to guarantee the two Queen beds for four adults in our room. This was following prepayment more than 6 months in advance in USD. Additionally, I think for the price paid the hotel should have been able to provide a complimentary breakfast.