The Rimrock Resort Hotel

Banff, Alberta

The hotel

A stunning resort hotel, The Rimrock Resort Hotel combines comfort and luxury with breathtaking mountain and alpine views. Its style, décor and hospitality is unmatched, making this a very special place to enjoy a very special holiday. Exquisite French cuisine can be enjoyed at the AAA/CAA 5-Diamond Eden Dining Room with its award-winning wine list. Primrose Dining Room also offers a delicious range of steak, seafood and à la carte meals. Before dinner, enjoy a drink in the very grand surrounds of the Larkspur lounge, retiring afterwards to Divas, a martini jazz lounge whose walls are adorned with Hollywood's most famous women!

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • No Smoking
  • Babysitting service
  • Room Service
  • Valet parking
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Perched above the town of Banff, across from Banff's Upper Hot Springs and within walking distance to Banff Gondola. 5-minute drive to Downtown Banff.

Hotel information

343 rooms on 9 floors in 1 building with 6 lifts. All with air-conditioning and heating, cable TV with pay-per-view films and Internet games, 2 telephones, complimentary WiFi access, safe, mini-fridge, tea/coffee-making facilities, iron and board, hairdryer and bathroom amenities. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Premium Rooms with views of the Bow and Spray valleys, bathrobes and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand View Rooms with views of the Canadian Rockies, turn-down service, bathrobes, complimentary valet parking and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

2 restaurants and 2 bars: Eden Dining Room (fine French cuisine, open for dinner), Primrose Dining Room (Italian influenced cuisine, steak and seafood, open for breakfast and dinner), Larkspur Lounge, Divas Martini Lounge and Rimrock Café. Indoor swimming pool, whirlpool, pool deck with sauna, lounge chairs and tables. Full-service spa*. Fitness centre (over 16 years only) with cardio equipment and free weights. Complimentary WiFi access in public areas. Boutiques and convenience stores on site. Laundry/dry-cleaning service* and secure ski-storage facilities. 24-hour room service*. Babysitting*. A complimentary bus service is available to Rimrock guests to downtown Banff. In winter, The Rimrock Resort also offers a complimentary Ski Connector service for guests heading to the ski hills. Concierge provides a complimentary ski connector service between the hotel and the downtown ski buses. Complimentary pick up from the ski bus back to the hotel is also available. Guests are advised to contact concierge on their arrival for more information on this service. Self-parking C$18, Valet parking C$32, both plus tax, (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Breakfast is available at an extra supplement.

Please note: 100% Smoke-free - The Rimrock now offers a smoke free environment for all guests and staff. Designated smoking areas are located outside the Rimrock.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3971)
  • Very good (1547)
  • Average (568)
  • Poor (254)
  • Terrible (159)
Image of the Tripadvisor rating Terrible reservations department

Jun 29, 2020 canadiangirl007 Medicine Hat, Canada

Was planning to book a stay here with a “save 55%” on 3 nights deal being advertised, but apparently that deal is no longer available, despite the website clearly stating that it is available. I phoned the reservation department to inquire, was told I was speaking with the reservations manager, and that despite the deal still being advertised on… Read more
Was planning to book a stay here with a “save 55%” on 3 nights deal being advertised, but apparently that deal is no longer available, despite the website clearly stating that it is available. I phoned the reservation department to inquire, was told I was speaking with the reservations manager, and that despite the deal still being advertised on their website, it is no longer available, and now they are only offering 25% off, they were working on changing their website, and their terms and conditions state they can change the offer at any time. I realize offers can change, but when something is clearly still being offered on your website, and a customer phones to inquire, one would think that the management would still be willing to offer the deal. Not only was I not offered the deal, I was spoken to by someone incredibly rude, with very poor customer service skills. Will not be staying here now or into the future. Read less
Image of the Tripadvisor rating Another amazing stay

Jun 28, 2020 markandcathycalgary Calgary, Canada

Even with COVID reopening having only happened a couple of weeks ago the team at Rimrock has not missed a beat. We spent two super nights soaking in the views, enjoying a world class staff and some fantastic dining (at Eden). If you are coming to Banff you should treat yourself to a stay at Rimrock and be sure you book a room with a Mountain or… Read more
Even with COVID reopening having only happened a couple of weeks ago the team at Rimrock has not missed a beat. We spent two super nights soaking in the views, enjoying a world class staff and some fantastic dining (at Eden). If you are coming to Banff you should treat yourself to a stay at Rimrock and be sure you book a room with a Mountain or Valley view! Read less
Image of the Tripadvisor rating 10 Year Anniversary

Jun 28, 2020 Paradise829219

Had a great stay for our 10 year. Check in was effortless. Room was great. They had a special treat waiting for us in the room with a card. They made us feel special. Excellent Covid procedures in place. Great restaurants with awesome views. Highly recommended.
Image of the Tripadvisor rating Beware beware BEFORE you book

Jun 27, 2020 johnpB2672OD Cincinnati, United States

It would be nice if zero stars was an option. Pictures tell the story. if you consider staying in a suite, here's the shotty drywall work you'll be able to view right from your bed . and my goodness… With hotels being shut down for months, one would expect rooms to be sparkling clean. The hole in the shower curtain doesn't really make you feel… Read more
It would be nice if zero stars was an option. Pictures tell the story. if you consider staying in a suite, here's the shotty drywall work you'll be able to view right from your bed . and my goodness… With hotels being shut down for months, one would expect rooms to be sparkling clean. The hole in the shower curtain doesn't really make you feel great about the expense you pay for a suite . Bewere before you make your reservation Read less
Image of the Tripadvisor rating Our wedding anniversary

Jun 27, 2020 marayhagb Calgary, Canada

It was my first time staying here and this hotel and the room #700 specifically exceeded all my expectations!! The best view ever, excellent service. We feel so special celebrating our 5th Wedding Anniversary at this place. The Management went above and beyond and as a result we got the best celebration ever. Thank you and we will be back one… Read more
It was my first time staying here and this hotel and the room #700 specifically exceeded all my expectations!! The best view ever, excellent service. We feel so special celebrating our 5th Wedding Anniversary at this place. The Management went above and beyond and as a result we got the best celebration ever. Thank you and we will be back one day!! Tim and Maria Read less