The Rimrock Resort Hotel

Banff, Alberta

The hotel

A stunning resort hotel, The Rimrock Resort Hotel combines comfort and luxury with breathtaking mountain and alpine views. Its style, décor and hospitality is unmatched, making this a very special place to enjoy a very special holiday. Exquisite French cuisine can be enjoyed at the AAA/CAA 5-Diamond Eden Dining Room with its award-winning wine list. Primrose Dining Room also offers a delicious range of steak, seafood and à la carte meals. Before dinner, enjoy a drink in the very grand surrounds of the Larkspur lounge, retiring afterwards to Divas, a martini jazz lounge whose walls are adorned with Hollywood's most famous women!

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • No Smoking
  • Babysitting service
  • Room Service
  • Valet parking
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Perched above the town of Banff, across from Banff's Upper Hot Springs and within walking distance to Banff Gondola. 5-minute drive to Downtown Banff.

Hotel information

343 rooms on 9 floors in 1 building with 6 lifts. All with air-conditioning and heating, cable TV with pay-per-view films and Internet games, 2 telephones, complimentary WiFi access, safe, mini-fridge, tea/coffee-making facilities, iron and board, hairdryer and bathroom amenities. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Premium Rooms with views of the Bow and Spray valleys, bathrobes and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand View Rooms with views of the Canadian Rockies, turn-down service, bathrobes, complimentary valet parking and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

2 restaurants and 2 bars: Eden Dining Room (fine French cuisine, open for dinner), Primrose Dining Room (Italian influenced cuisine, steak and seafood, open for breakfast and dinner), Larkspur Lounge, Divas Martini Lounge and Rimrock Café. Indoor swimming pool, whirlpool, pool deck with sauna, lounge chairs and tables. Full-service spa*. Fitness centre (over 16 years only) with cardio equipment and free weights. Complimentary WiFi access in public areas. Boutiques and convenience stores on site. Laundry/dry-cleaning service* and secure ski-storage facilities. 24-hour room service*. Babysitting*. A complimentary bus service is available to Rimrock guests to downtown Banff. In winter, The Rimrock Resort also offers a complimentary Ski Connector service for guests heading to the ski hills. Concierge provides a complimentary ski connector service between the hotel and the downtown ski buses. Complimentary pick up from the ski bus back to the hotel is also available. Guests are advised to contact concierge on their arrival for more information on this service. Self-parking C$18, Valet parking C$32, both plus tax, (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Breakfast is available at an extra supplement.

Please note: 100% Smoke-free - The Rimrock now offers a smoke free environment for all guests and staff. Designated smoking areas are located outside the Rimrock.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3745)
  • Very good (1444)
  • Average (541)
  • Poor (226)
  • Terrible (143)
Image of the Tripadvisor rating Very poor service in this beautiful and scenic hotel

May 25, 2019 Tric C

Untrained and disinterested staff were everywhere in this hotel in our experience. Mis-communication and lack of 'customer care' was prevalent throughout our 2 day stay. It is a beautiful hotel in a magnificent scenic area but it stops there. We regret that we could not possibly recommend this hotel.
Image of the Tripadvisor rating Best in Banff

May 25, 2019 okiegalinTX Houston, TX

The Rimrock is a perfect place to stay up near the mountains, with amazing views. It is perfectly situated near several trails, the Upper Hot Springs, and the Banff Gondola. The room was very nice, and quiet - except for some odd wall banging the last night (ghost?). Some of the pillows need to be replaced, with a soft feather-down option. Dining… Read more
The Rimrock is a perfect place to stay up near the mountains, with amazing views. It is perfectly situated near several trails, the Upper Hot Springs, and the Banff Gondola. The room was very nice, and quiet - except for some odd wall banging the last night (ghost?). Some of the pillows need to be replaced, with a soft feather-down option. Dining areas were all very good - Eden was exceptional and should not be missed. Larkspur Lounge was a bit slow at times, but seemed to depend upon the server. Transportation via Roam to several locations, was very convenient. Indoor pool/hot tub was very nice. I would definitely stay again. Read less
Image of the Tripadvisor rating Very disappointing

May 25, 2019 mary C Bridgetown, Barbados

We had a room in need of refurbishment and no heating that worked properly for 3 days I have no idea why we were allocated such a poor room when there were many rooms of a better quality available. The information given on rooms before we arrived was inqcarute.
Image of the Tripadvisor rating Not as good as it thinks it is!

May 25, 2019 Jon K

Poor check in experience. Cold room with no clear instruction about heating controls. Poorly designed/laid out room making it somewhat claustrophobic. Poor experience with waiter in Larkspur lounge followed by poor quality food. Check out experience left room for improvement.
Image of the Tripadvisor rating A must for families with dogs that want a relaxing Banff experience.

May 24, 2019 JuliusMac Calgary, Canada

We stayed here during the long weekend. Rimrock, being a very classy and reasonably affordable hotel, still found a way to treat us and our dog as royalty. The surroundings are perfect. The room is well appointed, including laying out a dog bed and bowls plus a treat for him. Relaxing and well situated so that you can enjoy nature but also access… Read more
We stayed here during the long weekend. Rimrock, being a very classy and reasonably affordable hotel, still found a way to treat us and our dog as royalty. The surroundings are perfect. The room is well appointed, including laying out a dog bed and bowls plus a treat for him. Relaxing and well situated so that you can enjoy nature but also access the town in a pinch. Thank you all for a great stay! Read less