The Rimrock Resort Hotel

Banff, Alberta

The hotel

A stunning resort hotel, The Rimrock Resort Hotel combines comfort and luxury with breathtaking mountain and alpine views. Its style, décor and hospitality is unmatched, making this a very special place to enjoy a very special holiday. Exquisite French cuisine can be enjoyed at the AAA/CAA 5-Diamond Eden Dining Room with its award-winning wine list. Primrose Dining Room also offers a delicious range of steak, seafood and à la carte meals. Before dinner, enjoy a drink in the very grand surrounds of the Larkspur lounge, retiring afterwards to Divas, a martini jazz lounge whose walls are adorned with Hollywood's most famous women!

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • No Smoking
  • Babysitting service
  • Room Service
  • Valet parking
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Perched above the town of Banff, across from Banff's Upper Hot Springs and within walking distance to Banff Gondola. 5-minute drive to Downtown Banff.

Hotel information

343 rooms on 9 floors in 1 building with 6 lifts. All with air-conditioning and heating, cable TV with pay-per-view films and Internet games, 2 telephones, complimentary WiFi access, safe, mini-fridge, tea/coffee-making facilities, iron and board, hairdryer and bathroom amenities. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Premium Rooms with views of the Bow and Spray valleys, bathrobes and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand View Rooms with views of the Canadian Rockies, turn-down service, bathrobes, complimentary valet parking and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

2 restaurants and 2 bars: Eden Dining Room (fine French cuisine, open for dinner), Primrose Dining Room (Italian influenced cuisine, steak and seafood, open for breakfast and dinner), Larkspur Lounge, Divas Martini Lounge and Rimrock Café. Indoor swimming pool, whirlpool, pool deck with sauna, lounge chairs and tables. Full-service spa*. Fitness centre (over 16 years only) with cardio equipment and free weights. Complimentary WiFi access in public areas. Boutiques and convenience stores on site. Laundry/dry-cleaning service* and secure ski-storage facilities. 24-hour room service*. Babysitting*. A complimentary bus service is available to Rimrock guests to downtown Banff. In winter, The Rimrock Resort also offers a complimentary Ski Connector service for guests heading to the ski hills. Concierge provides a complimentary ski connector service between the hotel and the downtown ski buses. Complimentary pick up from the ski bus back to the hotel is also available. Guests are advised to contact concierge on their arrival for more information on this service. Self-parking C$18, Valet parking C$32, both plus tax, (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Breakfast is available at an extra supplement.

Please note: 100% Smoke-free - The Rimrock now offers a smoke free environment for all guests and staff. Designated smoking areas are located outside the Rimrock.

Please note: To guarantee a king-size bed, there is a $15.00 surcharge and would be based on availability.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
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Traveller rating

  • Excellent (3991)
  • Very good (1548)
  • Average (571)
  • Poor (257)
  • Terrible (163)
Image of the Tripadvisor rating First Time Traveling During Covid

Sep 27, 2020 CandiceR915 Pickering, Canada

Elegant, secluded hotel with a breathtaking view. We stayed in a Premium Mountain View Room. Both the room and private balcony are very large. The king size bed is very comfortable. There is a coffee maker, kettle and a good size mini fridge in the room. The washroom is a little small and can use some upgrading. There are cracks in the marble… Read more
Elegant, secluded hotel with a breathtaking view. We stayed in a Premium Mountain View Room. Both the room and private balcony are very large. The king size bed is very comfortable. There is a coffee maker, kettle and a good size mini fridge in the room. The washroom is a little small and can use some upgrading. There are cracks in the marble around the sink as well as in the flooring. Overall, it is a very comfortable room. Limited parking is available at an additional cost. The staff is incredibly helpful and friendly. In regard to their Covid-19 efforts, the resort has hand sanitizer everywhere, limits the elevator to 2 people or 1 household and requires masks in all public spaces. Housekeeping is suspended for the time being, but you can request extra towels and other amenities as required. They are brought to the room and hung in a bag on the exterior door handle. Room service was quick. We ordered wings and nachos one night. The food was good, and the price was reasonable. We ate breakfast one morning in the Primrose Restaurant. There is a buffet and an à la carte option. The buffet is staffed so that people do not have to serve themselves. The food was good, especially their mushroom omelet. The resort is a 5-minute drive to the downtown area. You could walk it, but it is a winding, steep road with no sidewalk. We would stay here again. Read less
Image of the Tripadvisor rating Great get away

Sep 26, 2020 must_travel_soon_10 Toronto, Canada

The Rimrock is first class in every way, no disappointments. Great check in without leaving our vehicle. Our room on the 7th level has high ceilings and great views. Parking can be limited on the weekend. Arriving on a thursday, only the lounge was open for food and drink. Nicely furnished rooms, especially with the comfy leather high back… Read more
The Rimrock is first class in every way, no disappointments. Great check in without leaving our vehicle. Our room on the 7th level has high ceilings and great views. Parking can be limited on the weekend. Arriving on a thursday, only the lounge was open for food and drink. Nicely furnished rooms, especially with the comfy leather high back chairs. Join the loyalty program for extra perks. Read less
Image of the Tripadvisor rating You will NOT regret staying here!

Sep 22, 2020 644marcim

My husband and I made the drive from Vancouver to Banff to celebrate a milestone anniversary. We booked a Mountain View room and when we arrived we were checked into a room that had a partial view only. I was extremely disappointed and I called the concierge to explain. In no time we were provided a new room, which not only had a better view, it… Read more
My husband and I made the drive from Vancouver to Banff to celebrate a milestone anniversary. We booked a Mountain View room and when we arrived we were checked into a room that had a partial view only. I was extremely disappointed and I called the concierge to explain. In no time we were provided a new room, which not only had a better view, it was an upgrade. They told me that they appreciated us staying with them to celebrate. From the check in process to the room itself, this hotel is one of the top places I've ever stayed at. It was clean, quiet, staff was so friendly and the view....was spectacular. I will be returning again and again! Read less
Image of the Tripadvisor rating Great Hotel with great mountain views

Sep 14, 2020 Anaes20 Manchester, United Kingdom

This is my third stay at this hotel over the last 3 years and I keep coming back because of the excellent views, great rooms and great hospitality. We booked a Premier room with mountain views. Really huge room, modern and updated. Excellent Mountain views from the windows. Also very polite staff and I was very pleased by the Covid precautions… Read more
This is my third stay at this hotel over the last 3 years and I keep coming back because of the excellent views, great rooms and great hospitality. We booked a Premier room with mountain views. Really huge room, modern and updated. Excellent Mountain views from the windows. Also very polite staff and I was very pleased by the Covid precautions taken by the staff. Masks compulsory inside the hotel and I was pleased to see sanitization stations at every corner! The hotel is conveniently situated -very close to the Gondola and the Hot springs (which are sadly closed due to the pandemic). Its.a 5 minute drive to downtown Banff. The restaurant (the Primrose is open) which we visited for breakfast- excellent service! I will be back to Banff in November and will book the Rimrock again! The only negative thing- is that parking is quite tight, but this is the same at most hotels in Banff and sadly because of the Covid Pandemic, Valet parking is suspended which is expected to help protect the staff! Read less
Image of the Tripadvisor rating Weekend Getaway

Sep 13, 2020 249ginap Beaumont

The Rimrock is our weekend getaway hotel in Banff. We’ve stayed here before and always enjoyed our stay. It’s similar in quality to the Fairmont but slightly cheaper and has bigger rooms. We were greeted by valet without getting out of our vehicle and they already had us checked in and provided us room keys. There was no need to check in at the… Read more
The Rimrock is our weekend getaway hotel in Banff. We’ve stayed here before and always enjoyed our stay. It’s similar in quality to the Fairmont but slightly cheaper and has bigger rooms. We were greeted by valet without getting out of our vehicle and they already had us checked in and provided us room keys. There was no need to check in at the front desk which was fantastic. Valet parking is not available right now but self park is simple. We had a pet friendly room with a great view. The pool was open and even though we needed to book a time slot (which we didn’t know) they were able to accommodate when we showed up. There was hand sanitizer everywhere and we had no concerns over safety as everyone wore a mask. Checkout literally took less then 1 minute and I was emailed an invoice instead of a paper copy which I love. Great hotel and staff. Read less