Jag Boutique Hotel

St Johns, Newfoundland and Labrador

Standard Room
Exile Restaurant
Standard Room
Exile Restaurant

The hotel

Nestled between the lively St George Street West and the historic Water Street, the JAG Boutique is in the perfect location for you to explore St John’s. Find shops, hip bars and great restaurants just a few steps from your front door. Or if eating in is more your thing, the Exile Restaurant is a relaxed place to eat, with award-winning food and beers on tap. And at the end of the day, your comfortable room will be a haven to get some much-needed down time.

Amenities

  • Bar
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Located in St John's, between the lively St George Street West and Water Street, a short walk from shops, bars and restaurants. Transfer time from St John's airport: 20 minutes.

Hotel information

84 rooms, all with air-conditioning, 42" flat screen TV, Keurig coffee maker, mini-fridge*, safe, wireless radio, telephone, hair dryer, bathrobes, and iron and board. Standard Rooms are newly furnished guest rooms with either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults.

Exile Restaurant and Lounge (open for brunch, lunch and dinner, plus lounge open late). Room service*. Fitness centre. Valet parking*. Dry cleaning service*. Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (359)
  • Very good (112)
  • Average (15)
  • Poor (8)
  • Terrible (6)
Image of the Tripadvisor rating Amazing hotel

Mar 19, 2020 caperrobert

This is an amazing property . The decor and music are unlike anything you will experience anywhere. Rooms are very comfortable, staff is typical Newfoundland, very friendly and social. Location is downtown near all the bars and restaurants, staff turn down the bed every night and put music on in your room. The music memorabilia on the walls is… Read more
This is an amazing property . The decor and music are unlike anything you will experience anywhere. Rooms are very comfortable, staff is typical Newfoundland, very friendly and social. Location is downtown near all the bars and restaurants, staff turn down the bed every night and put music on in your room. The music memorabilia on the walls is beautiful. If you like music and a great vibe stay at this hotel you will not be disappointed. Read less
Image of the Tripadvisor rating Fabulous Valentines at the Jag

Feb 15, 2020 Nflder67 St. John's, Canada

Our experience at the Jag was top notch from start to finish. Great reception and checkin. Valet parking. Beautiful room with views of the city. The atmosphere and decor is hip and modern. The breakfast was delicious. We have dined at the superb Exile restaurant numerous times and it always is a pleasure. This time we decided to spend the night.… Read more
Our experience at the Jag was top notch from start to finish. Great reception and checkin. Valet parking. Beautiful room with views of the city. The atmosphere and decor is hip and modern. The breakfast was delicious. We have dined at the superb Exile restaurant numerous times and it always is a pleasure. This time we decided to spend the night. So glad we did. Thanks to all the friendly staff and owner for making our experience so great!! Read less
Image of the Tripadvisor rating A gem to stay in downtown

Jan 16, 2020 Alick T St. John's, Canada

Great location. Rooms are tastefully decorated. Everywhere, there are pictures of music icons on canvas or framed prints, even one with Elvis. Great dining place - Exile. Nice place to have small cozy concerts while enjoying a drink or having a meal. Its not a big hotel but service is excellent. Exile restaurant is not a big place either. Not… Read more
Great location. Rooms are tastefully decorated. Everywhere, there are pictures of music icons on canvas or framed prints, even one with Elvis. Great dining place - Exile. Nice place to have small cozy concerts while enjoying a drink or having a meal. Its not a big hotel but service is excellent. Exile restaurant is not a big place either. Not big enough for weddings or large function but very comfortable. Read less
Image of the Tripadvisor rating Bitter disappointment

Dec 29, 2019 Dan-Hfx Dartmouth, Canada

We stayed here over Xmas. The check in was quick and efficient. The room had a great view, was large and well laid out. We tried the restaurant, Exile for dinner and had a great very tasty meal with an exceptional server. We asked for extra toiletries in the evening and were told they were locked up and we would get them in the morning. The night… Read more
We stayed here over Xmas. The check in was quick and efficient. The room had a great view, was large and well laid out. We tried the restaurant, Exile for dinner and had a great very tasty meal with an exceptional server. We asked for extra toiletries in the evening and were told they were locked up and we would get them in the morning. The night was good. A quiet sleep with a good bed. The next day we awoke and as we were leaving we asked for the toiletries and were told there were none and there wild be no cleaning services on the 25th or 26th!!! We have travelled all over the world for Xmas for the last 30 years and this is the first time we are ever heard of anything like this. I understand wanting to give staff vacation time but not having staff to clean is unusual. Having one staff come in to remove garbage and change towels is not to much to ask. We did manage to get towels later in the day. The front desk staff on the 25 and 26th seemed like they wanted to be anywhere but there. But I will say the lady on the night of the 26th was friendly. My wife has stayed at this hotel before and bragged it up, but All I can say is do not say at Xmas. There are much better values for your money in the area. I am unsure of if services are cut during other holiday times. Honestly is lacking from this hotel. They should say if services are not offered. It should not be something that needs to be found out through questions afterwards. I do not know if services were cut to give staff time off or to save money, but I suspect it was to save money as I think there were less than 10 rooms booked. In my opinion if you want to be promoted as an upscale hotel act like one. If you want to cut back on services during a period, close your doors for the holidays. We liked the location, loved the restaurant, enjoyed the view, were impressed by the decor of the lobby and entrance but unfortunately we cannot look past bad service and staff and cannot recommend this hotel. Read less
Image of the Tripadvisor rating Jag Hotel the best by far

Nov 18, 2019 Danny118798 Newfoundland and Labrador, Canada

Stayed at the Jag this past week for 4 nights for my first time and I can say honestly this was my best ever in St.Johns right from the valets to the front desk to the room service and restaurant staff would not be able to make even 1 minor complaint so if anyone looking for 5 star service and beyond the jag is the place