Sheraton Hotel Newfoundland

St Johns, Newfoundland and Labrador

The hotel

Nods to its nautical setting create a unique atmosphere at Sheraton Hotel Newfoundland, where harbour views are accompanied by maritime-inspired artwork and porthole windows. But this isn't a themed hotel, and you can expect all the smart modern styling of a Sheraton too, with contemporary guest rooms, global dining rooms, and a fitness hub whose gym, pool, and whirlpool feature views of the covered courtyard garden. Sitting in the footprint of old Fort William, in one of North America's oldest cities, a walk along St John's waterfront leads you past Harbourside Park to popular Georges Street.

Amenities

  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In St Johns, overlooking the harbour, minutes from boutique shopping and the famous George Street. Transfer time from St John's airport: 15 minutes.

Hotel information

301 rooms across 7 floors. All rooms have air-conditioning, complimentary bottled water, coffee/tea making facilities, iron and board, mini-fridge, bathrobes, bathroom amenities, hair dryer, CD player and TV. Guest Rooms have city or harbour views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Junior Suites have city or harbour views, come with club lounge access, and are larger with separate living area, with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Larger Suites have club lounge access, and are larger again with corner Jacuzzi, with 1 king-size bed, sleeping maximum 2 adults.

Club Lounge Access includes:

  • Continental breakfast
  • Hors d'oeuvres
  • Grab and go snacks available all day
  • High speed WiFi
  • Non-alcoholic beverages
  • Business services*

Oppidan (local cuisine, open for breakfast), bivver (lite bites in a lounge setting, open for lunch and dinner). Indoor heated swimming pool. Whirlpool. Fitness centre. Beauty shop. Room service*. Local restaurant dinner delivery*. Complimentary WiFi. Off-site parking CA$16 per day, on-site parking $14 per day, valet parking $30 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (482)
  • Very good (429)
  • Average (155)
  • Poor (63)
  • Terrible (33)
Image of the Tripadvisor rating How the mighty have fallen

Oct 9, 2019 402MO Toronto

Built in the 80’s to a high standard of design, the Hotel Newfoundland was originally branded as a CN hotel, then Fairmont, today the property operates as under the Sheraton brand. Time has not been kind to the facility, management have allowed standards to fall and the facility to deteriorate - badly. There are minor renovations currently… Read more
Built in the 80’s to a high standard of design, the Hotel Newfoundland was originally branded as a CN hotel, then Fairmont, today the property operates as under the Sheraton brand. Time has not been kind to the facility, management have allowed standards to fall and the facility to deteriorate - badly. There are minor renovations currently underway in corridors, however the neglect and deterioration of the facility and furniture is noticeable - everywhere. My comments are not about the redecorating underway (although a better approach would have been to shut down complete floors to do a major overhaul, instead of making guests walk though a redecorating work site), they are about what is not being renovated. Once iconic and the standard bearer for Hospitality in NL, today the Hotel Newfoundland is at best a 3.5 Star experience. Every hotel needs to renovate regularly to stay inviting and current; sadly the Sheraton St. John's has waited far too long and is only undertaking a minor refresh, when it should be going thorough a major makeover. Even the staff will comment on how the hotel has gone down hill; that is the ones old enough to remember the hotel in its glory days. My room, like the hotel in general, has good bones, however is run down. Scratches & scrapes on the furniture and fixtures, even the mattress is worn. It took two calls, to get someone to bring up a decent pillow (to replace the paper-thin chip foam pillows on the bed), the leather upholstered headboard above my head is badly damaged. I recall the Hotel Newfoundland as a memorable destination for modern elegance and professional hospitality, now it is another forgettable property operating under a brand that had lost its identity. Read less
Image of the Tripadvisor rating Good location but using old school system

Oct 8, 2019 P2144WBrebeccas San Francisco, California

Not sure if it is because of the merge between Marriott and SPG left quite a bit of loophole. Online and app request would not go thru the system. Which means whatever request you made (such as early check in, extra towel,etc), unless you call and speak to the actual person at the front desk, nothing would happen. Generally, it is a good… Read more
Not sure if it is because of the merge between Marriott and SPG left quite a bit of loophole. Online and app request would not go thru the system. Which means whatever request you made (such as early check in, extra towel,etc), unless you call and speak to the actual person at the front desk, nothing would happen. Generally, it is a good location around St. John's area but don't expect the same service as you received at the State. Read less
Image of the Tripadvisor rating Beautiful Hotel

Oct 7, 2019 lyndabN6595MB Calgary, Canada

Beautiful hotel, great location overlooking the harbor. Just down the hill from the National Historic site Signal Hill. Downtown location, close to everything. Extremely friendly and helpful staff. Clean and comfortable.
Image of the Tripadvisor rating Lovely hotel and pleasant staff

Sep 29, 2019 Barbara J Arcadia, United States

We stayed at the Sheraton St. John’s at the end of a Newfoundland tour and surely were glad to end the tour at such a nice property. The harbor location is great and we enjoyed a nice view from our room. It’s the nicest property in town. The breakfast buffet was ample or order from the menu.
Image of the Tripadvisor rating Beautiful hotel

Sep 27, 2019 nateandbensdad

Beautiful hotel, convenient location. Staff are all very friendly and helpful. The restaurant the Bivver has delicious food and great service. Rooms are nice and clean. The location is great, close enough to downtown but far enough you don’t hear the noise.