Doubletree Fallsview Resort & Spa By Hilton

Niagara Falls, Niagara

The hotel

Expect a warm welcome and a warm chocolate chip cookie upon arrival at this stylish hotel. Located just two-blocks from the Falls, you can practically feel the mist! With so much to experience and explore, there won't be much time spent in your spacious guest room, but you can be sure of a good night's rest in the signature Sweet Dreams® by DoubleTree beds after a long day's adventure. Kids will love the indoor splash pool while the adults can burn some calories in the 30 ft lap pool or the fitness room. Aside from the array of local restaurants, the hotel can tempt you with two of their own, Buchanans Restaurant offers an appealing selection of hand-cut steaks, tasty seafood, pasta and fresh salads, while located directly across the road, Yukiguni Japanese Restaurant serves up some traditional Japanese and Japanese American cuisine. Feeling lucky? Test your luck at Fallsview Casino just 400-yards away.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Children's Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Ideally located just 2-blocks walk to the Falls. Close to shops, restaurants and local attractions.

Hotel information

224 spacious guest rooms and suites. All rooms with air-conditioning, 37" flat-screen TV, signature bedding, complimentary WiFi internet access, mini-fridge, coffee maker, iron and board, safe and hairdryer. Most guest rooms and suites offer panoramic views of the Upper Niagara River or American Falls. Superior Riverview Rooms have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway beds* are available on request.

Buchanans Restaurant and Yukiguni Japanese Restaurant. Moose & Squirrel Coffee Bar serving Starbucks® and local beers (seasonal outdoor patio). Indoor saltwater family pool, two-lane adult lap pool, whirlpool and cedar sauna. Spa* and fitness centre*. Seasonal garden sundeck and outdoor hot tub. Guest laundry* and babysitting service*. 24-hour business centre. Room service*. Gift shop. Snack shop and tour desk*. Nearby golf courses*. Self parking is available for CA15 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1701)
  • Very good (1534)
  • Average (458)
  • Poor (156)
  • Terrible (99)
Image of the Tripadvisor rating COVID-19 road trip

Sep 8, 2020 Erishkigal Montreal, Canada

We took the suite with the pullout coutch bed on the 10th floor. Five of us sleeping there. At first it was fine, we loved the space we got as we were staying there for four nights and the corner view was pretty cool. But second day we started to smell dampness every time we walked back in. The bathroom is outdated and needs a major face lift… Read more
We took the suite with the pullout coutch bed on the 10th floor. Five of us sleeping there. At first it was fine, we loved the space we got as we were staying there for four nights and the corner view was pretty cool. But second day we started to smell dampness every time we walked back in. The bathroom is outdated and needs a major face lift judging from the smell of moisture. Also the air conditioning was not powerful enough for the whole room I had the temperature down at 16,5 degrees Celsius and we still did not use covers. Also COVID seems to be an excuse to slack on service... that was my major down point. We asked for towels, I had to call back because they were not delivered, we requested help with a cab that never came and with 3 kids we needed the bathroom lightly cleaned and it did not happen. It was very disappointing when you know you are in a 4 star hotel. For the same price I would try the Ramada or the Marriott next time... Read less
Image of the Tripadvisor rating Comfortable stay

Sep 8, 2020 travelnewyorker

Convenient location on stanly avenue and in walking distance to the falls, lots of parking ,clean and tidy place. The rooms were very comfortable and we had a good sleep. Rooms below $100, it can’t get better than this. Very friendly staff
Image of the Tripadvisor rating Was out preferred Hoitel

Aug 25, 2020 RParks42 Brampton, Canada

Whenever we went to Niagara Falls this was our Go-To" place. The hotel was always clean, the staff excellent. Not sure what happened in Covid, perhaps they forgot how to "Hotel". We arrived, admittedly we were a little early (~30 mins) and our room was not ready, we were told "it will be 20 minutes or so." so we went for a drive and returned 30… Read more
Whenever we went to Niagara Falls this was our Go-To" place. The hotel was always clean, the staff excellent. Not sure what happened in Covid, perhaps they forgot how to "Hotel". We arrived, admittedly we were a little early (~30 mins) and our room was not ready, we were told "it will be 20 minutes or so." so we went for a drive and returned 30 mins later. Going to the room we noted the "Room certified as clean" seals on the doors. At our door, there was no sticker. I asked the woman who was cleaning if our room was finished ans were told "Yes, the supervisor had not inspected it yet." Down to the lobby to the front desk. "Yes, the manager will be right up to inspect." Back at the room the manager finally arrived and did his inspection. He cleaned the handle while we watched and then walked away. We entered the room and found dirty towels on the floor, the bed unmade and having dirty sheets. I got him back and he said "Oh, those are not yours?" to the people standing there with their luggage in their hands. Back down to the front desk. Loads of apologies and a different room that "Was very clean, oh and here is a free breakfast for you." Back to the room and after a quick look around finding no glaring issues we went out. Arriving back at our room much later we were looking out the window when I spotted a cookie on the floor, then a pretzel beside the bed stand. Obviously cleaning did not involve vacuuming. Checking the website I saw that often touched surfaces were cleaned every hour, well, no they are not. I doubt they were cleaned the whole time I was at the hotel, judging by the dirty hand prints on everything. Head office better get in there and ensure this hotel is doing as they are told. Obviously something is missing. Read less
Image of the Tripadvisor rating Nightmare Hotel

Aug 23, 2020 926sapnas

We checked into the double tree for a short family vacation on Thursday Aug 20th, 2020 (For a 2 night stay). We have stayed in many hotels in the Niagara area and this was by far the worst. When we checked into our room it stank like cigerettes, my wife is pregnant and we have a small child, we immediately called and asked them to move us. We were… Read more
We checked into the double tree for a short family vacation on Thursday Aug 20th, 2020 (For a 2 night stay). We have stayed in many hotels in the Niagara area and this was by far the worst. When we checked into our room it stank like cigerettes, my wife is pregnant and we have a small child, we immediately called and asked them to move us. We were asked to wait in our room and someone would bring us keys for our new room. The smell was so bad that we ended up waiting in the hallway for a half hour for our new keys. We went up to our new room and everything seemed fine. The next day I was looking for our son's socks and looked under the bed and found what appeared to be a rotting vegetable. I looked under the second bed and was in disbelief, there was a used condom swept under the bed. My wife threw up when I told her! This is extremely disturbing, we immediately reported it to the front desk who reported the issue to management. The manager offered us a free breakfast or 40$ off. A free breakfast?!? as if we would want to eat at all after what we had just witnessed?! We took the petty cash discount the manager provided us but were extremely upset. We went out for a walk hoping to come back to a cleaner room and when I looked under the bed again there were still crumbs but both the rotting vegetable and condom were gone. At this point we were through complaining as it didn't get us anywhere with either incident. No amount of money the hotel could offer us would take the disgust out of our mouth let alone the 40$ discount. This is not acceptable at any time, but I would expect hotels of this caliber to be doing a better job cleaning especially during COVID!. This has really tainted our experience with Hilton Hotels. Read less
Image of the Tripadvisor rating Always a good stay

Aug 20, 2020 BlackkCatt

Like always a good stay, a nice, clean and safe hotel. The beds are so comfy! Always are top pic when in Niagara Falls. Always a friendly service. The only thing I would say is the rooms look outdated and would need an upgraded look.