Sheraton On The Falls

Niagara Falls, Niagara

The hotel

Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. There are four pools to choose from, with slides and splash zones galore that little ones will love. There’s even mini-golf and bikes to hire. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.

Hotel information

669 rooms and suites. All with air-conditioning, TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms with 2 queen-size Sheraton Sweet Sleeper beds, sleeping maximum 4 adults or 2 adults and 2 children.

City Side Rooms offer all the facilities of the Standard Rooms but benefit from floor to ceiling windows and city views, with 1 or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Fallsview Rooms have floor to ceiling windows with outstanding views of Niagara Falls, are larger and have either 1 or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Massimo's Italian Fallsview Restaurant (Italian cuisine, open for lunch and dinner). Fallsview Grande Dinner Buffet (open for dinner). Breakfast Buffet on 13 (open for breakfast and lunch). Starbucks®. Freshii (cafe serving takeaway light bites, open for breakfast, lunch and dinner). Niagara Vines Lobby Winebar (cocktails, wine and light bites, open for dinner). Sweet Jesus Ice Cream. Room service*. 4 pools including an indoor pool on the 14th floor, The Canadian Plunge Splashdown Pool, The Niagara Tipping Bucket Splash Pad Pool, and an outdoor pool. Fitness centre. Christienne Fallsview Spa*. Bicycle rentals*. Mini-golf*. Laundry/dry cleaning service*. Concierge. Complimentary WiFi in lobby and public areas. Self-parking CA$35, and valet parking CA$55, plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $15.95 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - WiFi access with endless devices - Unlimited long distance calls from your room to anywhere in USA or Canada - Unlimited local calls - 2 bottles of complimentary water per day - In-room Starbucks Coffee & Tazo Teas - Unlimited access to Sheraton Fitness - Printing of Boarding Passes - 2 WEGO tickets (this state of the art bus system connects accommodations and tourism attractions throughout the City of Niagara Falls and Niagara Parks – 24-hour retail value CA$14) - Family E-Portrait at HERSHEY’S Chocolate World - A sampling for 2 at Niagara Brewing Company - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4474)
  • Very good (2651)
  • Average (1039)
  • Poor (483)
  • Terrible (408)
Image of the Tripadvisor rating A visit to the falls

Feb 20, 2021 jackiejU4442EA

We needed to go to Niagara Falls for work. Always loved this hotel. The stay was safe and relaxed. Staff polite and made us feel welcome. Would definitely go back for a staycation. Cannot wait for everything to be open again. Stay safe amd remember to social distance.
Image of the Tripadvisor rating This Hotel Gets A Thumbs Up!

Feb 3, 2021 O5115TBjohnp

I often stay in this excellent hotel as I have business clients in the Niagara Falls area. The staff are attentive, friendly but professional and the service I would rate as excellent. The main receptiopn area has been fully refurbished and looks great. Rooms I have stayed in have good decor (the corner suites are superb) and are always clean. … Read more
I often stay in this excellent hotel as I have business clients in the Niagara Falls area. The staff are attentive, friendly but professional and the service I would rate as excellent. The main receptiopn area has been fully refurbished and looks great. Rooms I have stayed in have good decor (the corner suites are superb) and are always clean. The beds are very comfy, I always get a good nights sleep. Breakfasts are amazing (halted because of Covid) and well worth the price. One negative, the room key system is old, I've been locked out of my room because the key card did not work. Make sure you carry two with you. My favourite hotel in the Falls. Read less
Image of the Tripadvisor rating Birthday Get-Away

Jan 14, 2021 ZYALO1 Mississauga, Canada

My wife and I stayed at the Sheraton in Novemeber for our birthdays. We were there for 4 nights. The check-out process was easy and we felt very safe and secure (all staff members were wearing face-masks, there were plexi around counters etc). We were able to upgrade from our initial room, to an executive suite. This definitely was a bonus since… Read more
My wife and I stayed at the Sheraton in Novemeber for our birthdays. We were there for 4 nights. The check-out process was easy and we felt very safe and secure (all staff members were wearing face-masks, there were plexi around counters etc). We were able to upgrade from our initial room, to an executive suite. This definitely was a bonus since it was our first time staying at the hotel, let alone in an excutive suite. All-in-all, it was great stay in the hotel. Bed was comfy and the soaker tub was fabulous! We hope to stay in the Sheraton again when the lockdowns are lifted. Read less
Image of the Tripadvisor rating New Years Eve

Jan 10, 2021 611jelenav

Our first time staying at the Sheraton was a 10 out 10. Even in a pandemic the hotel looking over the falls was a perfect way to spend a weekend getaway/New Years Eve. From the cleanliness of the room to the bed, the view, the comfortable chair in the corner with the fireplace looking out to the falls, which I have to say was my favourite spot all… Read more
Our first time staying at the Sheraton was a 10 out 10. Even in a pandemic the hotel looking over the falls was a perfect way to spend a weekend getaway/New Years Eve. From the cleanliness of the room to the bed, the view, the comfortable chair in the corner with the fireplace looking out to the falls, which I have to say was my favourite spot all weekend hahaha...to the beautiful bathroom with a relaxing jacuzzi tub with great water pressure....didnt want to ever get out of the tub or shower hahaha and great delicous food that was brought right to your door. Hotel service was great even through a pandemic you can still ask for things like more towels etc, by just a text and it comes right to your door within minutes. We have already booked our next stay for Valentine's weekend and cant wait!!! Read less
Image of the Tripadvisor rating Breathtaking views!

Dec 31, 2020 Aisvarya Canada

We stayed in the Deluxe Fallsview Room on 22nd floor and the view is simply amazing as you get the view for both the american and horshoe falls. The rooms in top 3 floors have a standout balcony which further enhances the view. You can hear the peaceful sound of the falls in your room. The place is located at a prime location at Clifton hills with… Read more
We stayed in the Deluxe Fallsview Room on 22nd floor and the view is simply amazing as you get the view for both the american and horshoe falls. The rooms in top 3 floors have a standout balcony which further enhances the view. You can hear the peaceful sound of the falls in your room. The place is located at a prime location at Clifton hills with lots of entertainment and food options. The hotel justifies its 4 star rating. Would definitely stay here again. Read less