Pillar and Post Inn

Niagara on the Lake, Niagara

The hotel

One of Canada’s finest country inns, the Pillar and Post was built in the late 1890s. Since then, it has been lovingly transformed into an AAA Four-Diamond hotel, oozing with charm and elegance. Guest rooms are very well equipped, not only with modern amenities but also delightful contemporary, comfortable furnishings. The sunlight streams in through skylights and there are beautiful terracotta floors throughout. A range of superb amenities include an outdoor swimming pool to splash about in or a heated indoor pool if the weather’s cooler. There’s also a fitness centre with sauna and steam room but the real star of the show is 100 Fountain Spa, perhaps the best in North America. A haven of wellness and relaxation, you can treat yourself to a wine tasting of a different sort here! Harnessing the powerful antioxidant nature of grapes and grape seed extract, your Head to Toe Wine Taster includes a Vinotherapy Facial, a Purple Feet Pedicure and ends with a Vinotherapy Wellness Wrap — pure and utter bliss! Feeling completely rejuvenated, float along to Vintages Wine Bar and Lounge to feast on classic pub fare and local wines. For something a little more substantial, the Cannery Restaurant serves gorgeous steaks and seafood along with pizzas fresh from a brick oven.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Centrally situated in the pretty village of Niagara-on-the-Lake, with its heritage main street. Surrounded by wineries and a short drive from Niagara Falls.

Hotel information

122 rooms on 2 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, complimentary WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Cannery Restaurant (open for breakfast, lunch and dinner; steaks, seafood and pizza), Vintages Wine Bar and Lounge (classic pub fare). Outdoor heated swimming pool, indoor heated saltwater swimming pool. Fitness centre with whirlpool, sauna and steam room. 100 Fountain Spa*. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1721)
  • Very good (575)
  • Average (229)
  • Poor (101)
  • Terrible (53)
Image of the Tripadvisor rating Good but not very environmental friendly!

Jan 23, 2020 Ewoodward Ubud, Indonesia

A beautiful hotel with good service but everywhere I looked they could be helping the environment more. Bottled water in the rooms, tiny small shampoo and conditioner bottles. It's a very traditional hotel with the old school mentality...
Image of the Tripadvisor rating Awesome Place to Host a Conference

Jan 16, 2020 Kate F St. Catharines, Canada

For the second year in a row our Company had our annual Strategy Meeting at the Pillar & Post. This is two days of full on meetings and one overnight stay. Planning was made extremely easy with the group of conference professionals they have on their team. The hotel rooms were beautiful and the conference room we were in was absolutely perfect for… Read more
For the second year in a row our Company had our annual Strategy Meeting at the Pillar & Post. This is two days of full on meetings and one overnight stay. Planning was made extremely easy with the group of conference professionals they have on their team. The hotel rooms were beautiful and the conference room we were in was absolutely perfect for our two days. The breaks took no thought at all as they were pre-planned and went exactly as scheduled. This allowed all attendees to remain focused on the strategy side of things. Lunch and dinner menus and service both days were bang on. All participants agreed that the food (both buffet breakfast and the a la carte lunch/dinner were fantastic. We also opted to use the Chicago Suite on evening #1 after dinner which was great. This suite offers a large screen TV, pool table, shuffle board and ample other games. In addition we did an offsite wine tasting and the shuttle service was extremely convenient. All staff were so incredibly accommodating and pleasant. All in all, I think we would be hard pressed to host as successful a conference anywhere else. We'll be back. Read less
Image of the Tripadvisor rating Christmas Gift

Jan 15, 2020 Excursion10762703536

Our stay at The Pillar and Post was a Christmas gift to us from our daughters. The room was large with a cozy, corner fireplace and very comfortable bed. Dinner was included in our package and was outstanding. Every staff member we met was friendly and went beyond their duty to make our experience memorable. In the evening our bed had been… Read more
Our stay at The Pillar and Post was a Christmas gift to us from our daughters. The room was large with a cozy, corner fireplace and very comfortable bed. Dinner was included in our package and was outstanding. Every staff member we met was friendly and went beyond their duty to make our experience memorable. In the evening our bed had been turned down and a long stem rose placed on the pillow. As we were checking out, Tim, at the front desk was kind enough to supply me with a replacement rose as I had accidentally left the original one in the room. We are looking forward to a return stay at this beautiful vintage inn and spa. Read less
Image of the Tripadvisor rating Weekend getaway

Jan 14, 2020 lovegrowshere

Recently stayed at this hotel on a weekend and it was fantastic! Very clean and beautiful throughout! Extremely relaxing vibe. Staff was very friendly as well. Food was excellent and our waitress Patricia was very friendly and made great food recommendations plus shared some helpful information about things going on a the hotel during the week.… Read more
Recently stayed at this hotel on a weekend and it was fantastic! Very clean and beautiful throughout! Extremely relaxing vibe. Staff was very friendly as well. Food was excellent and our waitress Patricia was very friendly and made great food recommendations plus shared some helpful information about things going on a the hotel during the week. The hot springs was a unique experience. The indoor pool during winter also very relaxing. I hope to be back :) Thank you for your hospitality! Read less
Image of the Tripadvisor rating Amazing and Romantic New Years!

Jan 14, 2020 kleann Toronto, Canada

I never usually write reviews unless something/somewhere has blown me away. Pillar and Post did just that. The ambiance was just so amazing. The moment my boyfriend and I walked in, we instantly fell in love. From the Christmas decorations (LOVE!!!) to the atmosphere and the staff, we knew we picked the right place to spend a romantic New Years… Read more
I never usually write reviews unless something/somewhere has blown me away. Pillar and Post did just that. The ambiance was just so amazing. The moment my boyfriend and I walked in, we instantly fell in love. From the Christmas decorations (LOVE!!!) to the atmosphere and the staff, we knew we picked the right place to spend a romantic New Years together. It's rustic and cozy. Right up our alley! We both received the "Couples Paradise" package at 100 Fountain Spa and it was so relaxing. I've never had a massage before and the entire experience was amazing. From the soothing music to the hot springs (small and sometimes busy but it is a must!). I can't say enough about Pillar and Post. If you're looking for a little getaway with your loved one, I would definitely recommend. We will 100% be back! Read less