Pillar and Post Inn

Niagara on the Lake, Niagara

The hotel

One of Canada’s finest country inns, the Pillar and Post was built in the late 1890s. Since then, it has been lovingly transformed into an AAA Four-Diamond hotel, oozing with charm and elegance. Guest rooms are very well equipped, not only with modern amenities but also delightful contemporary, comfortable furnishings. The sunlight streams in through skylights and there are beautiful terracotta floors throughout. A range of superb amenities include an outdoor swimming pool to splash about in or a heated indoor pool if the weather’s cooler. There’s also a fitness centre with sauna and steam room but the real star of the show is 100 Fountain Spa, perhaps the best in North America. A haven of wellness and relaxation, you can treat yourself to a wine tasting of a different sort here! Harnessing the powerful antioxidant nature of grapes and grape seed extract, your Head to Toe Wine Taster includes a Vinotherapy Facial, a Purple Feet Pedicure and ends with a Vinotherapy Wellness Wrap — pure and utter bliss! Feeling completely rejuvenated, float along to Vintages Wine Bar and Lounge to feast on classic pub fare and local wines. For something a little more substantial, the Cannery Restaurant serves gorgeous steaks and seafood along with pizzas fresh from a brick oven.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Centrally situated in the pretty village of Niagara-on-the-Lake, with its heritage main street. Surrounded by wineries and a short drive from Niagara Falls.

Hotel information

122 rooms on 2 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, complimentary WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Cannery Restaurant (open for breakfast, lunch and dinner; steaks, seafood and pizza), Vintages Wine Bar and Lounge (classic pub fare). Outdoor heated swimming pool, indoor heated saltwater swimming pool. Fitness centre with whirlpool, sauna and steam room. 100 Fountain Spa*. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1764)
  • Very good (581)
  • Average (230)
  • Poor (101)
  • Terrible (52)
Image of the Tripadvisor rating Covid approved and just plain lovely.

Jun 30, 2020 maranr Oakville, Ontario

Always a great stay! They have taken great precautions to ensure guest safety over this time of covid19 and I was impressed. Keep it up and dont let up. Had a really tastey meal for dinner. Even better now that its outside by the pool. Something I hope they keep in one way or another. The Gardens are beautiful and we notice they are doing some new… Read more
Always a great stay! They have taken great precautions to ensure guest safety over this time of covid19 and I was impressed. Keep it up and dont let up. Had a really tastey meal for dinner. Even better now that its outside by the pool. Something I hope they keep in one way or another. The Gardens are beautiful and we notice they are doing some new gardens that will accommodate weddings across the road. Looking forward to that when it opens. Rooms do need a little updating and the price seems to be getting steeper. Our package did include a 3 course meal and breakfast though. We love the location where we can set off on our bikes right from there down Niagara parkway. The spa is great but not open yet until things return back to normal. We did get to take socially distanced yoga class in the morning for free which I also hope they will continue. Staff was helpful and fairly friendly. Read less
Image of the Tripadvisor rating WONDERFUL STAY AT PILLAR AND POSTED

Jun 29, 2020 190pieg

I don't ever leave reviews but this time I just had to. From the moment we walked in the door they were so good to myself and my family. They went out of the way to make sure ava our daughter had and enjoy everything. They went above and beyond. Ivy at the front desk was honestly best guest service I have ever received. The conner family thanks… Read more
I don't ever leave reviews but this time I just had to. From the moment we walked in the door they were so good to myself and my family. They went out of the way to make sure ava our daughter had and enjoy everything. They went above and beyond. Ivy at the front desk was honestly best guest service I have ever received. The conner family thanks you for the wonderful experience Read less
Image of the Tripadvisor rating Great Staycation

Jun 29, 2020 paulgG3506DC

I have lived in the Niagara region for most of my life and only stayed at the Pillar and Post this last weekend for the first time. We chose the hotel due to the great deal they are offering online, as well as the pool and spa were open. I was slightly concerned before getting there due to COVID-19, but was immediately placed at ease when I saw… Read more
I have lived in the Niagara region for most of my life and only stayed at the Pillar and Post this last weekend for the first time. We chose the hotel due to the great deal they are offering online, as well as the pool and spa were open. I was slightly concerned before getting there due to COVID-19, but was immediately placed at ease when I saw the extra precautionary measures that the hotel had put in place to ensure our well-being and safety. The restaurant offered a limited selection of dinner dishes, but the three course dinners that we had on the patio around the pool both nights were delicious. The wait staff were attentive, yet not intrusive and they built a wonderful,l rapport with us. The check in and check out were smooth and the staff addressed us by name in a natural and discreet manner, making us feel important. To say we had an enjoyable time would be an understatement. This was exactly what my partner and I needed during this difficult time. Thank you to the team at The Pillar and Post. I feel lucky to have this hidden gem in our area and can’t wait to return. Read less
Image of the Tripadvisor rating Great stay at Pillar and Post, Niagara on the Lake

Jun 27, 2020 RBMtravels

We went for an overnight stay June 25, 2020 and it was wonderful as usual. The hotel was well prepared for proper social distancing and cleaning procedures during the Covid-19 reopening phase, and we were so well take care of with peace of mind. The food service was well thought out with either in room dining or patio service available and all… Read more
We went for an overnight stay June 25, 2020 and it was wonderful as usual. The hotel was well prepared for proper social distancing and cleaning procedures during the Covid-19 reopening phase, and we were so well take care of with peace of mind. The food service was well thought out with either in room dining or patio service available and all the employees wore masks. All that said though, nothing beats the beauty and serenity of the Niagara region and the peacefulness of relaxing by the pool. Read less
Image of the Tripadvisor rating Best 1st year Anniversary ever!

Jun 24, 2020 livingituplaura

We feel so lucky to have had the opportunity to share our 1st year anniversary at the Pillar and Post, especially during these difficult times. We were given a gift certificate for a wedding gift and were so excited that you opened up just in time for us to celebrate. The gift certificate included a one night stay, dinner and breakfast. You all… Read more
We feel so lucky to have had the opportunity to share our 1st year anniversary at the Pillar and Post, especially during these difficult times. We were given a gift certificate for a wedding gift and were so excited that you opened up just in time for us to celebrate. The gift certificate included a one night stay, dinner and breakfast. You all contributed to making our stay memorable and enjoyable. We felt like we were family from the moment we walked in the door. Your entire team went over and above to help us every step of the way and we can't thank you enough. The building is impeccable, the rooms have a cozy vintage charm, the grounds are beyond gorgeous, the short ribs were mouth watering, the pool and patio are breathtaking, the rose garden is well manicured and worth going to see and the staff go above and beyond! It was a perfect one night stay, tho I wish we stayed for two. We look forward to coming again soon and in the winter too! Read less