Pillar and Post Inn

Niagara on the Lake, Niagara

The hotel

One of Canada’s finest country inns, the Pillar and Post was built in the late 1890s. Since then, it has been lovingly transformed into an AAA Four-Diamond hotel, oozing with charm and elegance. Guest rooms are very well equipped, not only with modern amenities but also delightful contemporary, comfortable furnishings. The sunlight streams in through skylights and there are beautiful terracotta floors throughout. A range of superb amenities include an outdoor swimming pool to splash about in or a heated indoor pool if the weather’s cooler. There’s also a fitness centre with sauna and steam room but the real star of the show is 100 Fountain Spa, perhaps the best in North America. A haven of wellness and relaxation, you can treat yourself to a wine tasting of a different sort here! Harnessing the powerful antioxidant nature of grapes and grape seed extract, your Head to Toe Wine Taster includes a Vinotherapy Facial, a Purple Feet Pedicure and ends with a Vinotherapy Wellness Wrap — pure and utter bliss! Feeling completely rejuvenated, float along to Vintages Wine Bar and Lounge to feast on classic pub fare and local wines. For something a little more substantial, the Cannery Restaurant serves gorgeous steaks and seafood along with pizzas fresh from a brick oven.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Centrally situated in the pretty village of Niagara-on-the-Lake, with its heritage main street. Surrounded by wineries and a short drive from Niagara Falls.

Hotel information

122 rooms on 2 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, complimentary WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Cannery Restaurant (open for breakfast, lunch and dinner; steaks, seafood and pizza), Vintages Wine Bar and Lounge (classic pub fare). Outdoor heated swimming pool, indoor heated saltwater swimming pool. Fitness centre with whirlpool, sauna and steam room. 100 Fountain Spa*. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1554)
  • Very good (542)
  • Average (214)
  • Poor (94)
  • Terrible (48)
Image of the Tripadvisor rating Wonderful

Mar 20, 2019 michelemA5165YR Brampton, Canada

A gift from my bestie for my birthday for a 1 night stay. We had a beautiful room, with a birthday card from the staff, a platter of chocolate strawberries waiting for me. My husband and I enjoyed the swimming, hot tub and dinner at Queens Landing. Fabulous service. Totally impressed with the hotel. A must stay. Garrett was awesome.
Image of the Tripadvisor rating A Winter Girls getaway

Mar 19, 2019 sbu76604 Williamsville, New York

The Suite was shared by 4 of us. It was spotless. Everyone at the desk was so helpful ...even with fresh coffee , in the morning. The wine tour trolley was on time...& very fun. Dinner @ the hotel restaurant was delicious,
Image of the Tripadvisor rating Excellent get a way

Mar 19, 2019 jackiefrombrampton Brampton, Canada

Totally professional and amazing service. Cannery restaurant superb food. Hostess wonderful. Kathi and Sarah servers in evening were fantastic. As was Malinda for breakfast. Service in vintages bar also superb. Front desk reception team were so on point and just terrific. The entire team have clearly been trained for amazing customer service.… Read more
Totally professional and amazing service. Cannery restaurant superb food. Hostess wonderful. Kathi and Sarah servers in evening were fantastic. As was Malinda for breakfast. Service in vintages bar also superb. Front desk reception team were so on point and just terrific. The entire team have clearly been trained for amazing customer service. Even at check out asked if we wanted bottles of water for the road. Just all the little touches. Like a rose on the bed at night. Spa was great as was the hot springs and pool. Terrific experience indeed Read less
Image of the Tripadvisor rating Sumptuous dinner with excellent service

Mar 18, 2019 Rose L St. Catharines, Canada

We have come to the Pillar and Post many times for weekend breakfasts as we're locals. But we've never come for dinner until now. It was a busy evening so we were unable to get our choice of time which was 6 p.m. We came earlier at 5 and in the end that worked out better as it was quieter and the service was great. Our waitress was extremely… Read more
We have come to the Pillar and Post many times for weekend breakfasts as we're locals. But we've never come for dinner until now. It was a busy evening so we were unable to get our choice of time which was 6 p.m. We came earlier at 5 and in the end that worked out better as it was quieter and the service was great. Our waitress was extremely friendly and knowledgeable and spent a lot of time chatting with us - and her other guests too. We ordered two mains and two desserts. The mains were outstanding. I had braised short ribs which were rich and delicious. The food was generous. Lots of lovely tasty accompanying veggies and sauce. I cannot fault it at all. My husband ate the salmon, which he thoroughly enjoyed. Sadly, I cannot recommend either dessert we ordered. I had the chocolate cherry plate. None of it worked. The red velvet sponge cake was dry and unappetizing, the accompanying dollop of whipped cream tasted like nothing (perhaps add some vanilla bean to it), the chocolate pate also lacked flavour and depth, but the worst thing on the plate were the hard cherries. Not what I was expecting at all. I had hoped for juicy delicious fresh cherries and lots of them. It did not come together at all - for me. My husband ate the banana fritters but the fritters resembled donut balls comprising hardly any bananas. All in all a disappointing end to a meal that started out so amazing. Read less
Image of the Tripadvisor rating Outstanding service. Pleasant Stay.

Mar 18, 2019 EllenK1828 Buffalo, New York

From the moment we checked in until the moment we checked out, the staff made our stay nothing but hospitable and enjoyable. We requested a "quiet room" and were accommodated, and even offered a discounted room upgrade (which we declined). The room was clean and well maintained. We enjoyed an afternoon meal at the bar and breakfast the… Read more
From the moment we checked in until the moment we checked out, the staff made our stay nothing but hospitable and enjoyable. We requested a "quiet room" and were accommodated, and even offered a discounted room upgrade (which we declined). The room was clean and well maintained. We enjoyed an afternoon meal at the bar and breakfast the following morning in the main dining room. Both excellent! Donny at breakfast was outstanding, and went above and beyond to be sure that my meal was confirmed gluten free, even offering me a fresh fruit alternative. There is an onsite spa, but the price of services seemed terribly inflated so we did not indulge. The bed was a bit firm, though a mattress topper and specialty pillows were available upon request. I would definitely stay here again. Read less