Pillar and Post Inn

Niagara on the Lake, Niagara

The hotel

One of Canada’s finest country inns, the Pillar and Post was built in the late 1890s. Since then, it has been lovingly transformed into an AAA Four-Diamond hotel, oozing with charm and elegance. Guest rooms are very well equipped, not only with modern amenities but also delightful contemporary, comfortable furnishings. The sunlight streams in through skylights and there are beautiful terracotta floors throughout. A range of superb amenities include an outdoor swimming pool to splash about in or a heated indoor pool if the weather’s cooler. There’s also a fitness centre with sauna and steam room but the real star of the show is 100 Fountain Spa, perhaps the best in North America. A haven of wellness and relaxation, you can treat yourself to a wine tasting of a different sort here! Harnessing the powerful antioxidant nature of grapes and grape seed extract, your Head to Toe Wine Taster includes a Vinotherapy Facial, a Purple Feet Pedicure and ends with a Vinotherapy Wellness Wrap — pure and utter bliss! Feeling completely rejuvenated, float along to Vintages Wine Bar and Lounge to feast on classic pub fare and local wines. For something a little more substantial, the Cannery Restaurant serves gorgeous steaks and seafood along with pizzas fresh from a brick oven.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Centrally situated in the pretty village of Niagara-on-the-Lake, with its heritage main street. Surrounded by wineries and a short drive from Niagara Falls.

Hotel information

122 rooms on 2 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, complimentary WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Cannery Restaurant (open for breakfast, lunch and dinner; steaks, seafood and pizza), Vintages Wine Bar and Lounge (classic pub fare). Outdoor heated swimming pool, indoor heated saltwater swimming pool. Fitness centre with whirlpool, sauna and steam room. 100 Fountain Spa*. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1586)
  • Very good (545)
  • Average (217)
  • Poor (94)
  • Terrible (49)
Image of the Tripadvisor rating Perfect Wedding Destination

May 23, 2019 Jim G

We just had our wedding at the Pillar & Post and couldn’t have been happier! The entire staff went out of their way during the entire planning process and weekend of, we couldn’t have felt more comfortable. Our wedding coordinator, Emily, was always extremely helpful and quick to respond to any question we had. Our banquet captain, Kristy, was so… Read more
We just had our wedding at the Pillar & Post and couldn’t have been happier! The entire staff went out of their way during the entire planning process and weekend of, we couldn’t have felt more comfortable. Our wedding coordinator, Emily, was always extremely helpful and quick to respond to any question we had. Our banquet captain, Kristy, was so much fun and so attentive during the reception she felt more like one of our guests! We are so thankful that we chose to have our special day at the Pillar & Post and look forward to many more visits there over the years. I couldn’t imagine staying anywhere else in the region! Read less
Image of the Tripadvisor rating Spa Day with My Daughters

May 22, 2019 Debbie S

Cant speak enough about this place ..love good food atmosphere and the spa and pools are immaculate...cant wait to go back .best Manicure and Facial ever..love the Hot Springs and Steam room and Wine...the food was also good made relaxing to a whole new level for me and I cant thank my girls enough
Image of the Tripadvisor rating Beautiful Hotel

May 21, 2019 990worldtraveler Toronto, Ontario

The hotel and spa area is beautiful, room exceeded our expectations. Only negative thing was very poor service in the Cannery at brunch and a 30 minute wait for a table for breakfast. I don’t think this is the norm here though, we were just unlucky. Food in the Cannery was very good. We will return.
Image of the Tripadvisor rating Relaxing trip

May 20, 2019 vienna-BE Toronto, Canada

I’ve been more than 8 times to pillar and post but with every time the service gets better and better. Reception staff are friendly and helpful. The spa is amazing, relaxing and the staff are professional. The restaurant is superb, the bar food exceeds the expectation. Rooms are super super clean and when I say clean, it’s really clean. I… Read more
I’ve been more than 8 times to pillar and post but with every time the service gets better and better. Reception staff are friendly and helpful. The spa is amazing, relaxing and the staff are professional. The restaurant is superb, the bar food exceeds the expectation. Rooms are super super clean and when I say clean, it’s really clean. I highly recommend this hotel Read less
Image of the Tripadvisor rating Our dream wedding

May 19, 2019 hrobinson0405 Hamilton, Canada

My husband and I have been going to this beautiful inn for over 13 years now and it’s where he proposed and where we instantly knew our wedding would be. Shane Howard, one of the managers always has gone above and beyond for us and always has ensured our visits have been nothing short of perfect. He was so happy for us when he learned of the… Read more
My husband and I have been going to this beautiful inn for over 13 years now and it’s where he proposed and where we instantly knew our wedding would be. Shane Howard, one of the managers always has gone above and beyond for us and always has ensured our visits have been nothing short of perfect. He was so happy for us when he learned of the proposal and told us that anything we envisioned was possible. He gave us the contact details for the wedding coordinator, and they would make whatever we wanted, happen. We choose the Secord Room for our small intimate wedding for the size, warmth and the beauty it offered. Emily, our wedding planner was truly everything I did not even know I needed. Not one detail was left unsaid and so much I did not even think of - she did and was always so quick to respond to any questions or clarification I had. She truly cared about our day and ensuring it was perfect for us. Even seeing how she couldn’t contain her genuine excitement when she saw me in my wedding dress was so caring and heartwarming. Our suite brought tears to my eyes from the complimentary champagne, chocolate covered strawberries and beautiful gifts of matching robes for my husband and I was above and beyond. The details of the set up were done flawlessly by her as well as the timing of the ceremony and dinner. The food - nothing compares. It was perfectly done and delicious. Our waitress for the night Grace, was so well mannered, attentive and respectful. She was perfect and can not thank her enough. Breakfast the next day was served by Frank - our all time favourite waiter who we always ask for ! He’s so kind and caring. Paul, the other manager also went above and beyond to continue to check on us and always asking how everything was for us. The genuine care and respect for us at the Pillar is like nothing I’ve ever heard of or experienced anywhere else. I’m so grateful they all made our day truly the dream wedding we envisioned. I can not thank them all enough! Read less