Pillar and Post Inn

Niagara on the Lake, Niagara

The hotel

One of Canada’s finest country inns, the Pillar and Post was built in the late 1890s. Since then, it has been lovingly transformed into an AAA Four-Diamond hotel, oozing with charm and elegance. Guest rooms are very well equipped, not only with modern amenities but also delightful contemporary, comfortable furnishings. The sunlight streams in through skylights and there are beautiful terracotta floors throughout. A range of superb amenities include an outdoor swimming pool to splash about in or a heated indoor pool if the weather’s cooler. There’s also a fitness centre with sauna and steam room but the real star of the show is 100 Fountain Spa, perhaps the best in North America. A haven of wellness and relaxation, you can treat yourself to a wine tasting of a different sort here! Harnessing the powerful antioxidant nature of grapes and grape seed extract, your Head to Toe Wine Taster includes a Vinotherapy Facial, a Purple Feet Pedicure and ends with a Vinotherapy Wellness Wrap — pure and utter bliss! Feeling completely rejuvenated, float along to Vintages Wine Bar and Lounge to feast on classic pub fare and local wines. For something a little more substantial, the Cannery Restaurant serves gorgeous steaks and seafood along with pizzas fresh from a brick oven.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Centrally situated in the pretty village of Niagara-on-the-Lake, with its heritage main street. Surrounded by wineries and a short drive from Niagara Falls.

Hotel information

122 rooms on 2 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, complimentary WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Cannery Restaurant (open for breakfast, lunch and dinner; steaks, seafood and pizza), Vintages Wine Bar and Lounge (classic pub fare). Outdoor heated swimming pool, indoor heated saltwater swimming pool. Fitness centre with whirlpool, sauna and steam room. 100 Fountain Spa*. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1664)
  • Very good (569)
  • Average (228)
  • Poor (99)
  • Terrible (52)
Image of the Tripadvisor rating Superb Second Stay

Nov 4, 2019 kathellenkelly Toronto, Canada

What a lovely stay!! This is my second visit for business. The grounds are gorgeous , the food is delicious...try the braised ribs! Wonderful complimentary yoga classes. We took the trolley tour and had a great time. Clean spacious rooms. Happy, friendly staff. This hotel ticks every box! Spa, gym, culinary , cleanliness , great location! Great… Read more
What a lovely stay!! This is my second visit for business. The grounds are gorgeous , the food is delicious...try the braised ribs! Wonderful complimentary yoga classes. We took the trolley tour and had a great time. Clean spacious rooms. Happy, friendly staff. This hotel ticks every box! Spa, gym, culinary , cleanliness , great location! Great job Pillar &Post! Read less
Image of the Tripadvisor rating just average

Nov 1, 2019 pags-21 Toronto, Canada

the rooms need an upgrade. its nice to keep the character in the resteraunt, bar, lounge....but the rooms need to be comfortable, showers need to work and overall finishes need a serious upgrade! resteraunt is nice but food is just ok - not great...i do like the bar! didn't use the spa facility this time around but i do remember enjoying the hot… Read more
the rooms need an upgrade. its nice to keep the character in the resteraunt, bar, lounge....but the rooms need to be comfortable, showers need to work and overall finishes need a serious upgrade! resteraunt is nice but food is just ok - not great...i do like the bar! didn't use the spa facility this time around but i do remember enjoying the hot tub area on past visits. Read less
Image of the Tripadvisor rating Honeymoon stay ruined by credit card charge

Oct 30, 2019 A5265PKhelena Yateley, United Kingdom

We stayed here last week for 2 nights on our honeymoon. The hotel is lovely as are the staff. Particular mention to Tim at the front desk who swiftly sorted out a minor issue without fuss and was absolutely delightful!! But when we arrived in our next stop we discovered the hotel had charged us $840/£501. Thinking they had charged us for the stay… Read more
We stayed here last week for 2 nights on our honeymoon. The hotel is lovely as are the staff. Particular mention to Tim at the front desk who swiftly sorted out a minor issue without fuss and was absolutely delightful!! But when we arrived in our next stop we discovered the hotel had charged us $840/£501. Thinking they had charged us for the stay rather than pre-authorisation for incidentals we contacted the hotel. They replied promptly saying this was pre-authorisation and the funds would be made available in 7-10 days. Stunned that a hotel would preauthoise that much I contacted them again after 48 hours I got a reply that a system issue meant the full cost of the stay had been pre-authorised rather than the $150 per night (which still seems high). So we are now left short of funds for the last few days of our honeymoon. We were planning to visit again as we really liked the hotel and area but we'll be looking elsewhere now. Read less
Image of the Tripadvisor rating The Pillar and Post - Perfect Place To Celebrate!

Oct 30, 2019 Beth and Mark K

The entire experience was luxurious. The property is beautiful, the facilities are top notch and the dining room provided one of the best meals of our lives. The staff are so helpful and kind, they make everyone feel like they are having the VIP treatment. We have been before and cannot wait to go again! Superb!
Image of the Tripadvisor rating First visit to Canada

Oct 29, 2019 dermotb377 Vaughan, Canada

We stayed in this hotel for 3 days in July.We were very disappointed.The staff whlist efficient seemed a little bit depressed and unfriendly .The whole building needs refurbished.We were on a road trip from Long Island-New York-Niagara -Toronto.This was the least enjoyable place we stayed and it wasn't cheap.